United Airlines Flights – Book Tickets on Traveloka

About United Airlines

United Airlines, operating under the IATA code UA and ICAO code UAL, is one of the world's largest airlines by fleet size and destinations served. Headquartered in Chicago, Illinois, United Airlines is a co-founding member of the Star Alliance — the world's largest airline network — providing access to over 1,300 destinations in 195 countries through its 25 member airline partners. United's loyalty programme, MileagePlus, is one of the most comprehensive frequent flyer programmes in the industry, allowing members to earn and redeem miles across United flights, 25 partner airlines, hotels, car rentals, and everyday purchases. United operates a mainline fleet of more than 1,000 aircraft — the largest mainline fleet of any airline in the world — complemented by regional partners operating as United Express, together offering thousands of daily flights to more than 370 destinations on six continents.

Malaysian travellers do not have a nonstop United Airlines service from Kuala Lumpur, but the airline's Star Alliance partnership makes onward connections straightforward. Journeys typically route through a Star Alliance partner hub — most commonly Tokyo Narita (NRT) or Tokyo Haneda (HND) — before joining a United mainline flight to its US gateway cities. When you book United Airlines flights on Traveloka, you can compare fares, schedules, and cabin classes across the full journey in minutes, and your e-ticket is issued instantly by email and inside the Traveloka app.

Airline Overview and History

United Airlines has grown through a century of mergers, alliances, and fleet renewal to become one of the largest carriers on the planet. The timeline below traces the milestones that shaped the airline into the network it operates today.

• 1926: Varney Air Lines — the oldest direct predecessor of United — was founded in 1926, a date United has adopted as its official founding year. Varney's earliest routes carried airmail between Pasco, Washington, and Elko, Nevada.
• 1931: United Airlines was formally established by consolidating Varney Air Lines, Boeing Air Transport, National Air Transport, and Pacific Air Transport under United Aircraft and Transport Corporation, creating one of the first coast-to-coast air networks in the United States.
• 1947: United operated its first transpacific flight, connecting San Francisco with Honolulu, marking the beginning of its long-haul international expansion beyond North America.
• 1961: United merged with Capital Airlines, briefly becoming the largest airline in the world by passenger numbers and significantly expanding its route map across the eastern United States.
• 1986: United acquired Pan Am's Asia-Pacific routes, giving the airline a much stronger foothold across the Pacific and setting the foundation for its modern Asian network.
• 1997: United co-founded the Star Alliance alongside Air Canada, Lufthansa, Scandinavian Airlines, and Thai Airways — the world's first major airline alliance, which today links United to partner carriers across Asia, Europe, and beyond.
• 2010: United merged with Continental Airlines, creating the world's largest airline at the time and adding Continental's extensive international hub network, including strong Latin American and additional transatlantic connectivity.
• 2016: United introduced its Polaris Business Class product, featuring lie-flat seating and elevated lounge access, repositioning the airline's long-haul premium experience.
• 2019: United launched its United Next strategic plan, committing to major fleet renewal and customer experience investment across cabins, airports, and digital services.
• 2021: United placed one of the largest narrowbody aircraft orders in US aviation history, covering Boeing 737 MAX and Airbus A321neo jets to modernise its domestic and regional fleet.
• 2023: United added a further order for Boeing 787 Dreamliners to support long-term international network growth.
• 2026: United's mainline fleet has crossed the 1,000-aircraft mark, the largest of any airline worldwide, with continued expansion into Asia-Pacific markets and new international routes on the horizon.

United's primary hubs include Chicago O'Hare (ORD), Denver (DEN), Houston Intercontinental (IAH), Los Angeles (LAX), Newark Liberty (EWR), San Francisco (SFO), and Washington Dulles (IAD). These hubs anchor United's domestic network and serve as the main gateways where flights connecting from Malaysia via Star Alliance partners ultimately join United's mainline service.

Fleet and Aircraft

United operates one of the most diverse fleets in commercial aviation, mixing narrowbody Airbus and Boeing jets for domestic and short-haul flying with widebody Boeing aircraft for long-haul international routes across six continents. The entire fleet is maintained to strict international safety and airworthiness standards under FAA and ICAO oversight.

• Airbus A319 — short to medium-haul domestic routes, typically configured with a smaller cabin for lower-demand city pairs.
• Airbus A320 — domestic US routes, one of United's most widely used narrowbody types.
• Boeing 737 MAX 8 / MAX 9 / MAX 10 — domestic and short-haul international routes, forming the backbone of United's ongoing fleet renewal under the United Next programme.
• Boeing 737-800 — domestic and Caribbean routes.
• Boeing 757-200 — transatlantic and domestic US routes, prized for its range on longer thin routes.
• Boeing 757-300 — high-density domestic routes.
• Boeing 767-300ER — transatlantic international routes.
• Boeing 767-400ER — transatlantic routes with a larger cabin than the 767-300ER.
• Boeing 777-200ER — long-haul international routes.
• Boeing 777-300ER — ultra-long-haul transpacific and transatlantic routes, typically fitted with United's four-cabin configuration including Polaris Business.
• Boeing 787-8 / 787-9 / 787-10 Dreamliner — long-haul international routes including transpacific flying, valued for fuel efficiency and cabin comfort on longer sectors.
• Embraer E175 — operated by United Express regional partners to connect smaller US and Canadian cities into United's mainline hub network.

United's continued investment in new-generation aircraft, including additional 787 Dreamliners and narrowbody jets on order, supports both fleet renewal and network expansion, with newer aircraft gradually replacing older 757 and 767 types on select long-haul international routes.

Top Flight Routes

United Airlines connects travellers from Malaysia to the United States and beyond via its global Star Alliance network. Because United does not operate nonstop flights from Malaysia, most itineraries booked on Traveloka route through a Star Alliance partner hub in Tokyo before joining a United-operated sector into the US mainland. Key routes accessible from Kuala Lumpur include:

• Kuala Lumpur to San Francisco: Search Kuala Lumpur to San Francisco flights on Traveloka.
• Kuala Lumpur to Denver: Search Kuala Lumpur to Denver flights on Traveloka.
• Kuala Lumpur to New York: Search Kuala Lumpur to New York flights on Traveloka.
• Kuala Lumpur to Houston: Search Houston to Kuala Lumpur flights on Traveloka.
• Kuala Lumpur to Washington: Search Kuala Lumpur to Washington flights on Traveloka.

United also operates direct transpacific flights from Tokyo (NRT) to US hubs including SFO, LAX, ORD, IAD, and EWR, which is why a Tokyo transit is the most common routing for Malaysian passengers travelling on United metal. Depending on availability, itineraries may also route via other Star Alliance gateways in Asia before joining United's transpacific network. Because connection times and fare rules vary by routing, it's worth comparing a few different transit options on Traveloka before booking — sometimes a slightly longer connection unlocks a noticeably better fare. Monitor your flight on the Traveloka Flight Status page.

Baggage Allowance and Policies

Cabin Baggage (Carry-On)

• Allowance: 1 carry-on bag plus 1 personal item
• Maximum dimensions (carry-on): 56 cm × 35 cm × 22 cm including handles and wheels
• Maximum dimensions (personal item): 43 cm × 25 cm × 22 cm, such as a handbag, laptop bag, or similar-sized item
• Note: Basic Economy passengers on domestic US routes are restricted to a personal item only; this restriction does not apply on transatlantic, transpacific, US–Canada, or US–South America routes, which is the relevant scenario for most Malaysia-originating itineraries.

Items exceeding the cabin baggage allowance must be checked at the counter, and United reserves the right to re-weigh or re-measure carry-on items at the boarding gate, with excess fees applied where applicable.

Checked Baggage (International Flights)

• Economy (transatlantic/transpacific): Typically 1 free checked bag up to 23 kg for Economy class
• Polaris Business Class: 2 free checked bags, each up to 32 kg
• First Class: 2 free checked bags, each up to 32 kg
• Maximum bag dimensions: 158 cm total (length + width + height)

Overweight bags (24 to 32 kg) incur an additional fee of approximately USD 200 per bag, and oversized bags (160 to 292 cm total dimensions) also attract fees that vary by route. Pre-purchasing extra checked baggage allowance through Traveloka at the time of booking is generally more economical than paying at the airport counter, so it's worth adding this to your booking in advance if you know you'll be travelling with extra luggage.

Restricted and Prohibited Items

A few important security rules apply to both carry-on and checked baggage: hazardous materials, flammable substances, explosives, and sharp objects are prohibited in either cabin or checked baggage. Spare lithium batteries, power banks, and e-cigarettes must be carried in cabin baggage only and are never permitted in checked bags. Liquids, gels, and aerosols in carry-on luggage must be in containers of 100 ml or less and packed in a single clear, resealable bag for security screening.

Check-in Guide

Online Check-In

• Available from 24 hours up to 60 minutes before departure for international flights
• Check in via united.com or the United mobile app
• Download your boarding pass to your mobile device or print it at home once check-in is confirmed
• Passengers travelling with checked baggage still need to visit a bag-drop counter at the airport after checking in online; passengers with only carry-on baggage can proceed straight to security, saving valuable time

Airport Counter Check-In

• International flights: Check-in closes at least 60 minutes before departure; at some international airports check-in must be completed 75 to 90 minutes before departure
• United recommends arriving at the airport at least 2 to 3 hours before international departures, and earlier during peak US holiday travel periods such as Thanksgiving and the Christmas–New Year season
• At many major hub airports, self-service kiosks are also available for printing boarding passes and bag tags quickly without queuing at a staffed counter

Always carry a passport valid for at least six months beyond your travel dates for international connections, along with any visa or transit documentation required for your routing through Tokyo or other connecting hubs.

Cabin Classes and In-Flight Experience

Economy (Main Cabin)

United's Main Cabin passengers enjoy access to United's in-flight entertainment system with streaming content including movies, TV shows, and music on seatback screens or personal devices via United's Wi-Fi entertainment portal. Complimentary snacks and beverages are provided, with a full meal service on long-haul international routes, and special meals such as vegetarian, halal, gluten-free, or child meals can generally be requested in advance of departure.

Economy Plus

Economy Plus offers up to 5 additional inches of legroom compared to standard Economy and can be purchased during or after booking on select aircraft and routes, making it a popular upgrade for longer sectors without paying full Premium Plus or Business fares.

Premium Plus

United Premium Plus is the airline's premium economy product on long-haul widebody aircraft, offering wider seats with additional recline, extra legroom, enhanced dining with metal cutlery and amenity kits, and priority boarding — positioned between Economy Plus and Polaris Business Class for travellers who want extra comfort without a full business fare.

Polaris Business Class

United Polaris on long-haul international routes features lie-flat beds up to 198 cm in length, a 16-inch personal entertainment screen, Saks Fifth Avenue bedding, a premium multi-course dining programme with fine wines, and access to United Polaris Lounges at select hub airports. Every Polaris seat has direct aisle access, which is a meaningful comfort advantage on the long transpacific sectors typically flown en route to the US from Southeast Asia.

First Class

Available primarily on select domestic US transcontinental routes, United First Class features wider seats, priority check-in, early boarding, enhanced meal service, and lounge access, and can be a useful upgrade for the onward domestic leg of a longer US itinerary.

Passenger Policies and Special Services

Children and Infants

• Infants (under 2 years): May travel as a lap infant with a paid infant fare or in their own seat with a full ticket.
• Children (2–11 years): Must occupy their own seat and travel with a full child fare.
• Unaccompanied Minors: United's Unaccompanied Minor service is mandatory for children aged 5 to 14 travelling alone; optional for ages 15 to 17. Parents or guardians must complete the required paperwork and arrange for an authorised adult to meet the child at the arrival airport.
• Bassinets for infants are available on request on some long-haul widebody aircraft and should be requested at the time of booking, subject to availability.
• Strollers and car seats can generally be checked at the gate free of charge.

Pregnant Passengers

• United Airlines permits passengers up to 36 weeks of pregnancy to travel without any medical documentation, provided the pregnancy is uncomplicated.
• From 36 weeks onward, an obstetrician's certificate (original and 2 copies) confirming that both mother and baby are medically fit to fly is required. The certificate must be dated within 72 hours of the flight.
• United strongly recommends all pregnant passengers consult their doctor before travelling internationally and carry relevant maternity records when checking in at the airport.

Special Assistance

United provides wheelchair assistance from the check-in counter to the gate and aircraft door, an on-board aisle wheelchair on all widebody aircraft, and seating accommodations for passengers with disabilities, including seats with extra legroom where available. Trained cabin crew are available to assist throughout the flight, and United accepts portable oxygen concentrators and other approved medical devices on board. Passengers requiring service animals, medical oxygen, or other special equipment should contact United or notify Traveloka at least 48 hours before departure so the request can be properly arranged.

Reschedule, Cancellation, and Refund Policy

Rescheduling

1. Log in to the Traveloka app and navigate to My Bookings.
2. Select your United Airlines booking and tap Change Flight.
3. Choose your new preferred flight date or destination from the available options.
4. Review any fare difference; United has eliminated change fees on most Economy and above fares for international routes, though basic or promotional fares may still carry restrictions.
5. Confirm the change and receive your updated itinerary and e-ticket by email and inside the Traveloka app.

Whether a change can be made free of charge, and how much any fare difference will be, depends on the fare type originally purchased — flexible and full-fare tickets tend to allow the most freedom to reschedule, while deeply discounted promotional fares may have tighter conditions.

Cancellation and Refund

• Refundable fares are returned to the original payment method with minimal deductions.
• Non-refundable tickets may qualify for a flight credit valid for 12 months rather than a cash refund, depending on fare conditions.
• United-initiated cancellations, such as those caused by schedule changes or operational disruption, entitle passengers to a full refund or fee-free rebooking onto the next available flight.
• Refund processing generally takes 7 to 30 business days, depending on the original payment method used at booking.

To request a cancellation or refund, open your booking details on Traveloka and follow the guided steps — you don't need to contact United directly, as Traveloka's support team can manage the request on your behalf.

Why Book United Airlines Flights on Traveloka

• Comprehensive Fare Search: Traveloka searches available United fares to surface competitive prices and seasonal deals across different routings via Tokyo and other Star Alliance hubs.
• Easy Comparison: Compare United itineraries side by side with other airlines by price, departure time, flight duration, and number of stops to find the routing that best fits your schedule.
• Instant E-Ticket: Your confirmed United e-ticket is delivered immediately after payment via the Traveloka app and email, ready for check-in.
• Local Payment Options: Book with Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, credit or debit cards, and FPX online banking — no need for an international card.
• 24/7 Customer Support: Traveloka's team is available around the clock for booking queries, changes, or travel disruptions, so help is always on hand no matter what time zone you're in.
• Price Alert: Track fare changes on your preferred United route with Traveloka's Price Alert feature and get notified the moment prices move.
• Travel Insurance: Add comprehensive travel insurance to your United booking at checkout for extra peace of mind on a long-haul international trip.
• Traveloka Points: Earn points on every United booking redeemable for future travel savings, on top of the MileagePlus miles you earn directly with United.
• Bundle and Save: Combine your United flight with hotels, airport transfers, or activities in a single Traveloka booking for added convenience and savings.

Tips for Finding Cheap Flights on Traveloka

• Book 2–4 Months Ahead: United international fares are generally more attractive when booked well in advance, particularly for popular transpacific routes via Tokyo, since fares tend to trend upward closer to departure.
• Fly Mid-Week: Tuesday, Wednesday, and Thursday departures typically carry lower fares than weekend or Friday flights.
• Stay Flexible on Dates: Use Traveloka's fare calendar to compare prices across nearby dates and spot the cheapest days to fly on your route.
• Use Price Alert: Activate Traveloka's Price Alert for your United route and be notified as soon as fares move toward your target price, rather than checking manually every day.
• Avoid Peak US Travel Periods: Summer (June–August), Thanksgiving, and Christmas–New Year see United fares trend higher due to strong demand, so booking outside these windows can help.
• Compare Hub Routings: Routing via SFO vs. LAX vs. EWR, or connecting through different Star Alliance partner hubs, may reveal different price points for the same end destination.
• Check Promo Pages: Visit Traveloka Promos regularly for exclusive discount codes and seasonal campaigns applicable to United Airlines bookings.
• Bundle with Hotels: Combining a United flight with hotel accommodation on Traveloka often unlocks additional package savings.
• Consider Connection Options: A slightly longer connection through an alternative Star Alliance hub can sometimes come with a noticeably lower fare than the most direct-looking routing, so it's worth comparing a few alternatives before booking.

You can check flight status directly on Traveloka before heading to the airport to stay updated on the latest departure schedule.

How to Book Flight Tickets on Traveloka

1. Visit www.traveloka.com or open the Traveloka mobile app.
2. Tap Flight and enter your departure city (e.g., Kuala Lumpur), destination (e.g., San Francisco, Chicago, or New York), travel date, and number of passengers.
3. Tap Search and use the airline filter to view United Airlines options across the available routings.
4. Select your preferred United flight and review the fare class, baggage allowance, and booking conditions carefully before proceeding.
5. Enter all passenger details exactly as shown on your passport, including full name, date of birth, nationality, and passport number.
6. Add optional extras such as seat selection, extra baggage, travel insurance, or special meal requests.
7. Review your full order summary, including the base fare, taxes, and any add-on services, before confirming.
8. Select your payment method — credit card, debit card, FPX, Touch 'n Go eWallet, Boost, GrabPay, or ShopeePay — and complete the transaction.
9. Receive your United Airlines e-ticket confirmation instantly via email and the Traveloka app, ready for your trip.

Save or screenshot your e-ticket for easy reference at the airport. You can also manage your booking, add extra services, or make changes directly in the Traveloka app at any time before departure.