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Help Center - Xperience

How to See the Complete Details of an Xperience Activity or Venue

Once you open the activity page and scroll down, you will see many sections that contain all the following information:

  • Overview: summary of the availability, opening hours, and features.
  • What Others Are Saying: reviews from Traveloka users on their experience doing the activity.
  • Captured Moments: real photos uploaded by other users about the experience.
  • Highlights: brief summary of what you get when you purchase an Xperience voucher.
  • CleanXperience: information about the CleanXperience procedure related to the hygiene, health, and safety protocols during the pandemic.
  • What You’ll Experience: complete details about the activity—what you will be doing, and what the activity will be like.
  • Facilities: a list of amenities, equipment or services that are available for visitors in the venue.
  • Location Details: complete venue address with access to the map and directions along with the partner’s contact info.
  • Getting There: details on mode of transportation to reach the venue (if any).
  • More Things You Should Know: any other information, terms and conditions, or regulations implemented specifically by the venue that visitors need to know before they go. You can find details on how to redeem, reschedule and refund here as well:
  • Redemption Information: general reservation requirement info and instructions to redeem the voucher, as well as location details for the redemption process.
  • Terms & Conditions: all important policies or regulations from our Xperience partners.
  • Reschedule & Refund: general info about the possibility to reschedule your activity or refund policies applied by the partner or venue.
  • Additional Information: other information related to your booking.

Related articles:

How to See the Xperience Voucher Details

Checking More Information on the PDF Voucher

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