<div><p>There are two possible reasons why this happened:</p><ol><li>Your booking is non-refundable.</li><li>You have not updated your Traveloka App to version 3.0.</li></ol><p>To enjoy the Easy Reschedule feature, please make sure that your booking is refundable and that you are using the latest version of Traveloka App or website.</p></div>

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Why can't I find the option to reschedule my booking?

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