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Hope Harbour Hotel
Hotels
6.6
/10
Pleasant
759 reviews
What Guests Say About Their Stay
jan
10.0
/ 10
Very comfortable,quiet and clean. Once in we didn't need to venture out again. Has a bar, pizza and restaurant overlooking the yachts in the marina. Gentle breeze, sunny day and a veranda with a view. Easy check in and underground secure parking. Great value for
Rachael-Lee
10.0
/ 10
Absolutely stunning place to stay and incredible service! The food was out of this world and we could not fault a thing. We will definitely be making this our regular holiday getaway.
JUIYUN
10.0
/ 10
We booked two rooms for our family trip. To be honest, I didn’t read the Google reviews before making the reservation; if I had, I probably would have skipped this hotel. However, we got lucky: the staff is friendly, the rooms are clean, and the view is wonderful. From our rooms, we can see the pier, and it is beautiful. The only downside is that the route from the reception to the rooms is a bit like a maze.
In the Area
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11 John Lund Dr, Sanctuary Cove, Gold Coast, Queensland, Australia, 4212
Main Facilities
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Swimming Pool
Restaurant
WiFi
Elevator
Read More
Available Room Types in Hope Harbour Hotel
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What's around Hope Harbour Hotel
11 John Lund Dr, Sanctuary Cove, Gold Coast, Queensland, Australia, 4212
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Discover More About Hope Harbour Hotel
Location
Hope Harbour Hotel is a hotel in a good neighborhood, which is located at Sanctuary Cove.
About Hope Harbour Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hope Harbour Hotel.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Hope Harbour Hotel exclusively for you.
With all facilities offered, Hope Harbour Hotel is the right place to stay.
All facilities in Hope Harbour Hotel
Others
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
Hotel Services
- Welcoming drinks
- Laundry service
- Express check-out
- Front desk
- Concierge
General
- Smoking area
- Parking
- Banquet
- Terrace
Things to Do
- Outdoor pool
- Barbecue
- Picnic area
Food and Drinks
- Bar
- Snack bar
Sports and Recreations
- Fitness center
- Golf course
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hope Harbour Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Housekeeping fee: AUD 25 per day; may vary based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per accommodation, per stay
- Towels fee: AUD 8 per person, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 2:00 PM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 10:00 |
Available rooms at Hope Harbour Hotel | 51 |
Another facilities in Hope Harbour Hotel | Others, Coffee shop, Coffee/tea in lobby, Welcoming drinks, Laundry service |
Frequently asked question in Hope Harbour Hotel
What are available facilities at Hope Harbour Hotel?
There are top facilites at Hope Harbour Hotel such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hope Harbour Hotel?
The standard check-in time at Hope Harbour Hotel is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
How many stars does Hope Harbour Hotel have?
Hope Harbour Hotel is a 3.0-star hotel.
How many rooms does Hope Harbour Hotel have?
Hope Harbour Hotel has 51 rooms in total.
Is there parking at Hope Harbour Hotel?
Yes, Hope Harbour Hotel provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Hope Harbour Hotel
Overall Ratings & Reviews Hope Harbour Hotel
Traveloka (8)
Other sources (751)
6.6
Pleasant
From 751 reviews
Cleanliness
6.6
Room Comfort
7.4
Service and Facilites
6.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hope Harbour Hotel
Number of reviews per page
20
40
Top reviews
Abdul
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
There were no cups in our bedroom. We were given free a free coffee from the cafe. Staff were friendly
Rebecca
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Apart from the gym being run down and sauna not working, we were generally happy with the hotel room. It was clean and tidy with a beautiful view. Personally, the staff were extremely helpful, kind and welcoming.
Sonya
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Its a great hotel but the rooms need some care and the carpets throughout could use a really good vacuum. Was great to see Riley again and be remembered 😊
Kathryn
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very disappointing. Out of the eight lights in the place only three of them worked. Hair on the sheets hair in the bathtub shower leaked water pressure terrible.
Amy
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This place was a dump, dont be lured by the cheap prices. One of the rooms we had was full of black mould and caused us lots of respiratory issues and allergies. The other room was much nicer in terms of presentation but it was absolutley over run with cockroaches. We emptied 3 cans of fly spray in to the place and they were still coming. We had to unpack our suitcases because they were in there too. the
Read More
Ami
Business and Leisure with Children
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
There were food crumbs on the table, and the floor was disgusting with hair, food and dust. Old dirty towels were left in the wardrobe and after asking them to collect them, no one came for the whole week to get them. I can handle the facilities being old etc, but the hotel was so dirty I hated being there. Will never stay again.
Read More
Janette
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This hotel was a good price for a no-frills stay.
natasha
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice views and quiet area, but hotel surrounds and stairwells, visible rooftops have a lot of rubbish
natasha
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lots of rubbish in stairwells and flat roof areas that adjoin the main building, even a used syringe, more attention to level of cleanliness needed
jan
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very comfortable,quiet and clean. Once in we didn't need to venture out again. Has a bar, pizza and restaurant overlooking the yachts in the marina. Gentle breeze, sunny day and a veranda with a view. Easy check in and underground secure parking. Great value for
Robert
Business
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hoping for a hotel style room but received a 2-3 star motel room amongst long term tenants.
Best part was the pizza and beer in the bar with the marina views. Inside the the foyer was very clean but misleading to the style of the room .
Hotel manger was really nice and friendly but the property let her down.
Deonne
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Easy check in I love it
Rachael-Lee
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Absolutely stunning place to stay and incredible service! The food was out of this world and we could not fault a thing. We will definitely be making this our regular holiday getaway.
Rod
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had to cancel would not give us a refund
Greg
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff friendly
leanne
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Was checked into a room a guest was still staying in. Had issues with tv not work and took them more than 6 hour to fix. Went to the restaurant for coffee and was served cold half full coffee that was taste less. Would recommend everyone stay away from such horrible place. Very dirty and smelly place
Debra
Business
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
N.a
Lynne
with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Late checkout was great. Very hard to communicate with property beforehand. Broken chair in our balcony and gym equipment all broken bar exercise bike. Toilet in gym clogged.
Robyn
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was clean, quiet and the bed was comfortable.
Linda
Business with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room wasn’t ready 4 hrs after check in time! Smells musty. Very dated
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hope Harbour Hotel
Traveloka (8)
Other sources (751)
6.6
Pleasant
From 751 reviews
Cleanliness
6.6
Room Comfort
7.4
Service and Facilites
6.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hope Harbour Hotel
Number of reviews per page
20
40
Top reviews
Abdul
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
There were no cups in our bedroom. We were given free a free coffee from the cafe. Staff were friendly
Rebecca
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Apart from the gym being run down and sauna not working, we were generally happy with the hotel room. It was clean and tidy with a beautiful view. Personally, the staff were extremely helpful, kind and welcoming.
Sonya
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Its a great hotel but the rooms need some care and the carpets throughout could use a really good vacuum. Was great to see Riley again and be remembered 😊
Kathryn
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very disappointing. Out of the eight lights in the place only three of them worked. Hair on the sheets hair in the bathtub shower leaked water pressure terrible.
Amy
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This place was a dump, dont be lured by the cheap prices. One of the rooms we had was full of black mould and caused us lots of respiratory issues and allergies. The other room was much nicer in terms of presentation but it was absolutley over run with cockroaches. We emptied 3 cans of fly spray in to the place and they were still coming. We had to unpack our suitcases because they were in there too. the
Read More
Ami
Business and Leisure with Children
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
There were food crumbs on the table, and the floor was disgusting with hair, food and dust. Old dirty towels were left in the wardrobe and after asking them to collect them, no one came for the whole week to get them. I can handle the facilities being old etc, but the hotel was so dirty I hated being there. Will never stay again.
Read More
Janette
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This hotel was a good price for a no-frills stay.
natasha
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice views and quiet area, but hotel surrounds and stairwells, visible rooftops have a lot of rubbish
natasha
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lots of rubbish in stairwells and flat roof areas that adjoin the main building, even a used syringe, more attention to level of cleanliness needed
jan
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very comfortable,quiet and clean. Once in we didn't need to venture out again. Has a bar, pizza and restaurant overlooking the yachts in the marina. Gentle breeze, sunny day and a veranda with a view. Easy check in and underground secure parking. Great value for
Robert
Business
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hoping for a hotel style room but received a 2-3 star motel room amongst long term tenants.
Best part was the pizza and beer in the bar with the marina views. Inside the the foyer was very clean but misleading to the style of the room .
Hotel manger was really nice and friendly but the property let her down.
Deonne
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Easy check in I love it
Rachael-Lee
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Absolutely stunning place to stay and incredible service! The food was out of this world and we could not fault a thing. We will definitely be making this our regular holiday getaway.
Rod
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had to cancel would not give us a refund
Greg
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff friendly
leanne
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Was checked into a room a guest was still staying in. Had issues with tv not work and took them more than 6 hour to fix. Went to the restaurant for coffee and was served cold half full coffee that was taste less. Would recommend everyone stay away from such horrible place. Very dirty and smelly place
Debra
Business
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
N.a
Lynne
with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Late checkout was great. Very hard to communicate with property beforehand. Broken chair in our balcony and gym equipment all broken bar exercise bike. Toilet in gym clogged.
Robyn
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was clean, quiet and the bed was comfortable.
Linda
Business with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room wasn’t ready 4 hrs after check in time! Smells musty. Very dated
Number of reviews per page
20
40