Mantra on Russell Melbourne

Excellent location, central. Beautiful and helpful staff.

Always helpful great pool area also very clean

Great accommodation, very spacious rooms

Everything was great, the staff were very friendly & helpful, the apartment was very clean, parking easy, and food shops across the road. Highly recommend.

A spacious, comfortable & centrally located apartment. Only a 5-minute walk to trams, supermarket & a wide range of restaurants. Friendly & helpful staff.

Staying at mantra is just so central to everything the pool was just so relaxing and gym next door ive stay there many times now rooms are great size has everything you need so give them a try when next stay in Melbourne

I loved to area plenty of food to eat right at your door step very close to Melbourne central for shopping

Great hotel, great location, great facilities, but the staff were pretty average. Not really friendly or wanting to help too much. They didn’t do anything bad as such, but they certainly didn’t go out of their way to make us feel comfortable or more welcome. For example, when we checked out, the staff member checked our account and said words to the effect of ‘there’s no more charges, you’re good to go’. There was no “we hope you’ve enjoyed your stay, we hope everything was what you expected, we hope to see you again, etc.” Again, nothing huge, but not really what we’d expect from Mantra.

Convenient location, staff were so helpful and rooms clean

Lovely

Excellent property!

Great place

my 5 night stay at Mantra was not as advertised. Firstly, they did not do housekeeping. Second day I asked for vacuuming and cleaning the dining table and bathroom floor, but nothing. They informed my stay did not have housekeeping, I checked my booking, nothing mentioned there, when I made booking, not advertised as NO HOUSEKEEPING as any other hotel would do, very disappointed…. still after mentioning and asking for 3, then 4 and then the 5th night of stay… still they could not vacuum and clean the place. I had to stay on my holiday in a place full crumbs on the floor, dirty dining table, hair on bathroom floor. Another thing, the parking- there was no parking- all full every night. I had to drive in, circle around to see that there is nothing , drive out, park somewhere else, and then go back through the car gate to get in the hotel- so inconvenient and time consuming. And lastly their elevators, the hotel key most of the time did not scan to get to your floor. You end up stuck in the floor or riding up and down wasting your time. And it was happening to everyone. I came from the pool, all wet and cold, going up and down 20 floors till my hotel key started to work. After all that misery- they offered 100$ off- that is just ridiculous. They just offered, I have already checked out and no refund or call from the manager . I am not staying there again. False advertisement about housekeeping!!!

When we mentioned the milk was not provided in our room it was very quickly provided with a minimum of fuss.

The location was interesting. A mix of very different businesses that were culturally diverse. I loved that. It was away from the city bustle but just a10-15 minute walk to access the city

Brilliant location close to Chinatown and Theatres. Spacious, clean and affordable appartments. Excellent breakfast. Staff were lovely.

So friendly and just easy! Great location. Couldn’t have asked for more.

Great location, Very clean.

We required a 2 bedroom apartment during our stay. The Mantra on Russell was able to provide this to us without any issues. The reception staff could not have been more helpful in advising how to access the carpark or getting a trolley for our luggage. We requested housekeeping service during our stay and was granted this without any issues. Highly recommend this accommodation when in Melbourne. It is in such a great location as well.

Smelt amazing. Good size and floor layout. Comfortable beds. Nice decor. Pool area was great and warm making it good for use all year round. Breakfast. Meh. Could have skipped and not been hangry. Dishes barely warm. Overall was comfortable but lack of sleep due to noise brings rating down Rooms are loud with the door being paper thin. On 13th floor and could still here to street below. However could not hear neighbours (may not have had any). Could hear elevator and people accessing the floor.