Lenas Donau

Very good for good price, that is absolutely rare in Vienna. One note-book double room, it is quite as hotel is in good place but there is a road near

Nice place

Breakfast was good value but the bed had broken slats. When an arriving customer blocked access to my designated parking spot I mentioned it to the desk clerk on duty who basically shrugged his shoulders and said "I don't know". I had to ask the checking in guests myself to find out who it was so they could move their car.

The single room faces the street and was very noisy. The double rooms face the other side and were much better.

Great room, a little small but the very clean. Given the fact that I paid $38/night, I am very happy with my stay!

Not as advertised. Not soundproofed at all. Room was by a busy street and very, very loud. Could hear cars, trams, people talking, all of it. I asked front desk if I could cancel room and get a refund to go somewhere else and they said no. Would not recommend this place.

Everything was terrible

The hotel is in an excellent location with easy access to the metro. That being said, beware if you're staying in summer: there is no air conditioning. The rooms only have a heater, and the one in my parents’ room was malfunctioning: it was heating the room even though it was turned off. When I brought this up to the front desk, the staff member on duty was dismissive, rude, and unhelpful. He even denied there was a heater in the room, claiming it was a "ventilator", which it clearly wasn’t. His only response was: "Well, it's hot, open the window." It’s a shame to have received such treatment. We could have overlooked the lack of AC given the location, but the poor customer service completely soured our experience. This happened on the night of July 22, in case management would like to review who was working the front desk and address the situation. That is not the way to treat a guest. I was simply raising a valid concern. For reference, my parents were staying in room 272.

The hotel is very good for its reasonable price. I do recommend it

The hotel is at a major intersection, with traffic all day. Staff is helpfull, good breakfast, free WiFi

Sehr gutes Hotel, buchen wir immer gerne. Das Fr. ist auch sehr gut.

Ibwould not recommended this property at all, mainly because ofvthe lack of the communication. After the booking on thec 22.06. I sendca message to ask if the hotel can accommodate us if we arrive after midnight. Then i did try to call several times -there was no answer at all. On the day of the booking we were travelling, i had a serious health issue ( I am 70 y.o, have several disabilities.) Andcwe were running late. Again ibdid try to contact the property, then Expedia, to ket them knowcwe are late. But again no answer. Then i spoke to Expedia, asked to cancel the booking, due to the lack of communication. They were not able to contact the hotel asvwell. Finally on the 30.06, i had a very vague message:" sorry for the delay, sorry for the mess, our reception was opened 24h" How could i know that. Later on i had a message from Expedia, explaining that I will not getvacrefund, which i claimed due to the poor customer support, because they could not get the manager's approval for the refund. I am very disappointed, frustrated- yes, they admit the mess, but refused refund. Very unprofessional, irresponsible.

Was good as a place to rest at the end of a long day but there were a few things which made it overall not the best experience. Starting with a check-in time that is later than what is listed. Then the waiting area that we had to sit in to wait was very dirty and the table was broken. Finally, when we got to the room the extra toilet paper roll has blood smudged on it. The staff tried their best to help out and the rooms themselves were cleanly. I did not feel like the road next to the hotel was loud enough to be a bother

Every thing were good

Noise from the street

Helt OK. Portabel AC på rommet som ikke virket, ellers helt greit.

Kein Fehrnsehemfang, schmutzig, schimmel in der Dusche wurde nach einigen Tage entfernt. Wurden an mererenTagen gefragt, ob wir mit Frühstück gebucht haben. Früstück war sehr dürftig, keine auswahl bei Brötchen. Keine Klinaanlage, nur ein Ventilator. Bilder vom Hotel entspechen nicht den waren begebenheiten. Das Hotel werde ich nicht wieder buchen.

Det var ingen ordning

이상한 냄새가 나며, 에어컨도 없음. 바로옆에 도로가 있어 시끄러움. 와이파이 연결이 안좋음.

Top ist die Nähe zu den Badestellen der Alten Donau. Schlecht sind die fehlenden Parkplätze im öffentlichen Raum, da ganz Wien Kurzparkzone ist.