Bourbon Thermas Eco Resort Cataratas do Iguaçu

Well maintained and beautiful grounds

Excellent

No recibí vista al jardín como dice mi reserva. La vista era a un techo horrible. Las habitaciones son anticuadas y viejas pero por lo menos están limpias. El hotel no tiene un ambiente de relax porque hay niños y ruido en todas partes, en especial a la noche es imposible dormir con el ruido de todo el edificio, ascensores, baños, fuente de agua, puertas, gente caminando, todo se escucha desde la cama. El aire acondicionado no se puede manejar desde el cuarto porque es central, pasé calor todas las noches. El último día decidieron prender el aire. La televisión era vieja y aunque subas al máximo la luminosidad igual es super oscura y no tiene la opción de conectar a plataformas para ver series. No recibí nada de lo que prometieron con expedia vip, ni las bebidas ni el upgrade ni ninguna de las otras cosas. La recepción y areas comunes tienen olor a viejo y humedad y siempre el ruido es muy elevado que no se puede ni hablar. Estuve en todos los hoteles de categoría de Foz y este no recomendaría, precio muy elevado para la calidad de lo que ofrece. Al final de la estadía en la factura habían cosas que no consumí pero lo aceptaron y no me cobraron, asi que hay que estar atentos a esto.

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Excellent stay for access to iguazu fall. Good hotel.

This is a beautiful hotel and resort. It's in a good location, just south of the main part of the town and only about 15 mins drive from the airport and 30 mins from the Falls. The resort is spacious and very-well maintained. Room was very comfortable and had all the amenities I expected. There's a lot here, from the pool to a forest-trek and small zoo/aviary. I wasn't here for long, so didn't get to see it all but it's well worth the cost and is an excellent price. Food was great, the Feijoada buffet on Saturdays is exceptional but it's good every day. Breakfast was a wide selection and very nice quality food. Staff were very friendly and accommodating. Overall, I would highly recommend this resort, especially if you're staying for a visit to the Falls.

Majority of good hotels we have stayed around the world have tea or coffee making facilities, drinking water and Iron press in the room. The room was very cold and our first two nights were very uncomfortable. Finally we had to ask for a heater. Lot of noise in the night, we could hear the noise from the adjacent room also.

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location near the places I wanted to visit

Nice family resort. Kids pool area was wonderful. Nice breakfast buffet.

I really thought that was a property for a great hotel. Price as a 5 start hotel but really a 2. Soooo disappointed

We left an envelope with lots of cash and documents in the room safe. We called back a day later, and had everything returned to us. Thank you thank you.

Liked the swimming pool, and the breakfast. Good proximity to shopping center

This hotel is very suitable for families travelling with young children. Very near to the Iguazo Falls

Staff universally helpful. Food disappointing. Caesar Salad (with Chicken) inedible. Caesar Salad with prawn excellent (prawns). Why did the room cleaner not report to management the fact that I left my mobile phone charger cable in the room (363). It is called stealing. Pity that these acts unfairly tarnish the rest of the staff who worked enthusiastically to keep all their guests happy.

More of a family hotel, not so well suited for solo travelers

It was a nice stay. The one thing that was a bit annoying is they won’t provide guests with an iron, they make you use their laundry service and pay instead.

A very convenient location in the Brazilian side.

Excellent place to stay in Foz. Great staff and great service. Food was excellent.

I stay in this hotel very often, centrally located, super clean, great amenities, great food, excellent service and atmosphere!