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Gran Villagio Hotel SP by Castelo Itaipava
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Gran Villagio Hotel SP by Castelo Itaipava
Hotels
7.4
/10
Pleasant
921 reviews
What Guests Say About Their Stay
Aida
10.0
/ 10
This hotel was great. The breakfast was great. Also the room where very comfortable. The hotel is well located near everything
Bridget
10.0
/ 10
The staff is nice location is nice too but the presidential room was a bit dirty. It needs Maintence the ceiling looks like it needs repairs. The couches were very dirty all stained they need to be deep washed.
Aida
10.0
/ 10
The hotel has a great location the price was extremely fair. The buffet for breakfast was good and the room was clean and a good AC
In the Area
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Rua Martins Fontes, 330, Consolacao, São Paulo, State of São Paulo, Brazil, 01050-000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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What's around Gran Villagio Hotel SP by Castelo Itaipava
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Rua Martins Fontes, 330, Consolacao, São Paulo, State of São Paulo, Brazil, 01050-000
Discover More About Gran Villagio Hotel SP by Castelo Itaipava
Location
Staying at Gran Villagio Hotel SP by Castelo Itaipava is a good choice when you are visiting Sao Paulo .
About Gran Villagio Hotel SP by Castelo Itaipava
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Gran Villagio Hotel SP by Castelo Itaipava is the right place to stay.
All facilities in Gran Villagio Hotel SP by Castelo Itaipava
Others
Hotel Services
- Luggage storage
- 24-hour Receptionist
- Laundry service
- Tours
Public Facilities
- Others
- Smoke-free area
- Elevator
Business Facilities
- Meeting facilities
- Conference center
Food and Drinks
- Breakfast
Things to Do
- Shops
Connectivity
- Free WiFi
General
- Banquet
Accommodation Policy & General Information in Gran Villagio Hotel SP by Castelo Itaipava
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 12 percent
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Gran Villagio Hotel SP by Castelo Itaipava | 248 |
Number of floors in Gran Villagio Hotel SP by Castelo Itaipava | 18 |
Another facilities in Gran Villagio Hotel SP by Castelo Itaipava | Luggage storage, 24-hour Receptionist, Laundry service, Tours, Others |
Frequently asked question in Gran Villagio Hotel SP by Castelo Itaipava
What are available facilities at Gran Villagio Hotel SP by Castelo Itaipava?
There are top facilites at Gran Villagio Hotel SP by Castelo Itaipava such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Gran Villagio Hotel SP by Castelo Itaipava?
The standard check-in time at Gran Villagio Hotel SP by Castelo Itaipava is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gran Villagio Hotel SP by Castelo Itaipava provide breakfast?
Yes, Gran Villagio Hotel SP by Castelo Itaipava provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Gran Villagio Hotel SP by Castelo Itaipava
Other sources (921)
7.4
Pleasant
From 921 reviews
Cleanliness
7.4
Room Comfort
6.8
Service and Facilites
8.2
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Traveler Reviews Gran Villagio Hotel SP by Castelo Itaipava
Number of reviews per page
20
40
Top reviews
Andrew
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The location is very convenient to many wonderful restaurants. The property is hugely outdated: holes in stained curtains, bedspreads, mold in bathroom, tiles coming off in shower, air conditioning that leaked into room. Rude breakfast/buffet staff, good breakfast; property holds firm to 2:00 check-in, any arrival before that requires a wait in the un-air conditioned lobby until then.
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Valdir
4.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Unfortunately the Hotel is very old and needs urgent renovation. Rooms are very dirty and there aren't standards at all. After complaining few times I have been moved to other room with better condition, but overall the Hotel need urgent improvement, would not return.
Timothy
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Hotel needs to be remodel, bathroom faucets leaking, TV wasn’t working and internet too slow.
Eduarda
Business with Partner
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Eles me cobraram pelos snacks e e drinks, sendo que não tinha menu dizendo os preços. Eles disseram que tinha um QR code porem o QR code não tinha menu e nos cobraram 170 reais. Uma as coisas q tinha na lista pra pagar no checkout era 1 barrinha de cereal da mais barata possivel por 22 reais. O quarto tinha cheiro de poeira eu e meu namorado ficamos doentes. O café da manhã não é tão bom e quando chegamos nosso quarto estava sujo.
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Claudia
Leisure
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The entrance to the hotel ia really nice, but the rooms are outdated, bathrooms are old, we had water leaking into our room.
Aida
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
This hotel was great. The breakfast was great. Also the room where very comfortable. The hotel is well located near everything
Felix
Leisure
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
For a nice hotel they supposed to have an better breakfast variety, room service and also room upgrading (renovation)
Bridget
Leisure Family
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The staff is nice location is nice too but the presidential room was a bit dirty. It needs Maintence the ceiling looks like it needs repairs. The couches were very dirty all stained they need to be deep washed.
Carlos
Friends and Family
6.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Super old hotel, smoking is allowed everywhere and it smells like cigars all over the place. There’s water licking in the shower and sink.
Robert
Leisure
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
A very reasonable place to stay
Aida
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
The hotel has a great location the price was extremely fair. The buffet for breakfast was good and the room was clean and a good AC
EDWIN
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The hotel is centrally located in downtown Sao Paulo. There are many dining options. Rooms need to be updated. During our stay we had to go down to the reception to have the electronic key reprogrammed as they constantly stopped working which was an inconvenient. AC in the room was great. They offer breakfast buffet and restaurant is open for lunch and dinner as well. I suggest placing cards on the dishes to know what you are selecting from the buffet.
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JATURONG
Leisure Family
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Bathrooms needs work to repair faucet due to water leak and mold around bathtub.
EDWIN
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
The hotel is centrally located in the Sao Paulo historic area. Several restaurants close by. I noticed water leaks in some areas. The faucets are hard to close completely. The room was comfortable and the breakfast buffet had good options.
Antonio
Leisure
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Great stay!! Coming from United States, I thought this hotel offered a great deal. Room was clean, hotel was quiet and complimentary breakfast was amazing!! Definitely highly recommended!!!
You can actually walk to anywhere from here but Uber was very cheap too.
Joshua
Leisure
6.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Breakfast is good but almost every room in the hotel is under construction. Had to change room but that did not change my experience still. I think expedia should not advertise hotels until they verify that certain standards are met. Otherwise, it may be false advertisement that is deceptive.
EDWIN
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
I have stayed in this property several times. Unfortunately this time I had several issues. When checking in we had an issue with people who skipped the line and were helped before us. After check in, I had to return back to the lobby at least six times as the door lock was defective. The manager had to replace the batteries on the lock two times during my 4 day stay. The hallway flooring seems to have been flooded. There was mold on the hallway ceiling. There were no hangers on the closet. The on duty manager offered to change the room to a different floor. Unfortunately I had already unpacked my suitcase. The TV remote control worked half of the times. The breakfast buffet is great. Hotel staff was very helpful when I brought up the issues we were having to their attention.
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EDER MANUEL
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Very nice place. Only problem was that front desk only speaks Portuguese.
EDWIN
Leisure with Partner
8.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
The Hotel recently changed its name from Braston to Villagio. The room was spacious and has a mini bar as well as other items for purchase. Unfortunately,the room was a little aged. The AC did not cool well, opening the window was not an option as the building across the street is under construction and they started working early and was noisy. The Wi-Fi was really bad or non existent in the room. I had to get near the door to try to get a weak signal or go to the hallway or down to the lobby in order to get good wi-fi. Breakfast buffet was great. Room was clean and the maid was very nice and helpful. I had to have the key card reprogrammed three times as it would not open the door. Over all the hotel is nice but needs to be upgraded.
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cleuber
Business
2.0
/10
Reviewed 135 week(s) ago
Hotels.com verified review
The most terrible outdated hotel ever, unfriendly front desk staff, I stayed 3 days the air conditioner system was broke they couldn’t fix it, found a palmetto bug (hudge coocaracha) in the bedroom, discussing pillows, dangerous area to stay if you not familiar with town.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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