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Parque Balneário Hotel Santos by Castelo Itaipava
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Parque Balneário Hotel Santos by Castelo Itaipava
Hotels
8.8
/10
Very Good
893 reviews
What Guests Say About Their Stay
Stephen
10.0
/ 10
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Roberto
10.0
/ 10
The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast.
The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Juliano
10.0
/ 10
Great location, close to the beach and other convenient places like restaurants, shopping centres and main streets.
In the Area
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Avenida Ana Costa, 555, Praia do Gonzaga, Santos, State of São Paulo, Brazil, 11060-003
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Parque Balneário Hotel Santos by Castelo Itaipava
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What's around Parque Balneário Hotel Santos by Castelo Itaipava
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Avenida Ana Costa, 555, Praia do Gonzaga, Santos, State of São Paulo, Brazil, 11060-003
Discover More About Parque Balneário Hotel Santos by Castelo Itaipava
Location
Staying at Parque Balneário Hotel Santos by Castelo Itaipava is a good choice when you are visiting Santos.
About Parque Balneário Hotel Santos by Castelo Itaipava
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Parque Balneário Hotel Santos by Castelo Itaipava exclusively for you.
Get precious and unforgettable moment during your stay at Parque Balneário Hotel Santos by Castelo Itaipava.
All facilities in Parque Balneário Hotel Santos by Castelo Itaipava
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Snack bar
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
Things to Do
- Outdoor pool
- Pool sun loungers
General
- Banquet
- Terrace
Business Facilities
- Conference room
- Conference rooms
Family-friendly Facilities
- Kids club
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Parque Balneário Hotel Santos by Castelo Itaipava
Important Note
- Valet parking fee: BRL 35.00 per day
- Pet fee: BRL 99 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 12 percent
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Parque Balneário Hotel Santos by Castelo Itaipava | 119 |
Another facilities in Parque Balneário Hotel Santos by Castelo Itaipava | Others, Smoke-free area, Safety deposit box, Bar, Poolside bar |
Frequently asked question in Parque Balneário Hotel Santos by Castelo Itaipava
What are available facilities at Parque Balneário Hotel Santos by Castelo Itaipava?
There are top facilites at Parque Balneário Hotel Santos by Castelo Itaipava such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Parque Balneário Hotel Santos by Castelo Itaipava?
The standard check-in time at Parque Balneário Hotel Santos by Castelo Itaipava is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Parque Balneário Hotel Santos by Castelo Itaipava
Other sources (893)
8.8
Very Good
From 893 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
9.0
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Traveler Reviews Parque Balneário Hotel Santos by Castelo Itaipava
Number of reviews per page
20
40
Top reviews
Stephen
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Tony
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
really good hotel
Kevin
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was a fine place to stay overnight before we left on a cruise
Terezinha
Business and Leisure with Partner
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I was very disappointed with the hotel I was thought it was good
Check in was super slow looking as if the computer system is really obsolete
Slow and few lifts for the amount of guests
Bad taste decoration
Bathroom very slippery and dangerous especially to old people
Terrible internet connection
We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation
Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel
I would never stay there again and never recommend to anyone.
For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises
Really disappointing!!!
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Matthew
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great place, elevators are not good though
Edgardo
Leisure
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
STEVEN
Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
All good
Paulo
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Good room with a big balcony.
Clean and comfortable.
Just wished the bar would stay opened later. It was closed at 10pm.
The room service was very good.
Roberto
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast.
The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Thiago
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Smelly room
Athena
Leisure with Children
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
We loved our stay here, from the location to the amenities insides! The breakfast every morning was abundant and delicious and the staff even catered to us when our kids woke up a little late. The kids space inside was so fun along with the rooftop pool, with beautiful views! The location right across from the beach was perfect and having the mall attached (also with fun kids spaces) was just the right touch for our family. My only complaint is that the hotel staff expected birth certificates for our kids, which we obviously don’t carry with us. Also, the bathroom was a little musty due to no functioning fan, not sure if it was just our room.
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Mauro
Friends and Family
8.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Hotel is very good.
Excellent location, next to a shopping mall.
Best restaurants in town are in walking distance.
Rooms are very comfortable, but a light renovation would be nice.
Limited amenities in rooms.
Overall a great experience.
Will probably return.
John
Business and Leisure
2.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
No air conditioner to warm the room.
Poor and old furniture that needs an overall improvement.
Not good breakfast.
Really bad hotel!
Juliano
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Great location, close to the beach and other convenient places like restaurants, shopping centres and main streets.
Ivete
Leisure
6.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The property has one of the best positions in the city and has wonderful views, however it needs updating and better, more thorough maintenance.
It would still be my choice for future trips, as it’s in a very beautiful and safe area.
Marina
Business with Partner
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
.
Tayze
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Excelente breakfast with a superb view of the beach! Highly recommended, great staff!
Ralph
6.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
This is a good enough hotel by the beach.
Dalva
Leisure Family
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Location is excellent
ABEL
Friends and Family
8.0
/10
Reviewed 106 week(s) ago
Hotels.com verified review
A nice historical landmark
Great view from my comfortable room.
Needs to improve Wi-Fi reliability
Needs to add USB power connectors to room / hotel power plugs
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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