Finding rooms for you...
7.6
/10
Pleasant
858 reviews

What Guests Say About Their Stay

Scott

10.0
/ 10
Great hotel in great location, i haved here before many times but the staff friendliness is amazing. Feeling welcome and helpful. Especially Reception and the Waiting Staff at Breakfast. Breakfast a good selection of foods and cheap. Rooms are clean, tidy and comfortable. Location is the best part of this place

SHENG-MIN

10.0
/ 10
So I booked for a classic room (lowest) but got upgraded to executed because the gym was underconstruction. The upgraded room was on 22nd floor and it was updated and clean, not huge but I was by myself and king size bed was more than enough. The staff are all super friendly and helpful, and they are all super eager to help whenever I have some questions. My breakfast experience however could have been improved as both of my day there consisted of some loud arguments either between staff and staff or staff and customers while we were eating. Now I supposed I went during a low season so it might seem casual but I would like my breakfast to have less commotion and so was another guest there

Martin Joseph Denis

10.0
/ 10
For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
In the Area
See Map
No.5-7 Shaanxi Rd(S)., 5-7, Shanghai, China, 200020

Main Facilities

Read More
This accommodation offers:
Indoor pool
Steam room
Laundry service
Luggage storage
Elevator
Fitness center
Limo or town car service
Business facilities
City Hotel Shanghai is a hotel is located at Shanghai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around City Hotel Shanghai

No.5-7 Shaanxi Rd(S)., 5-7, Shanghai, China, 200020
Discover More Places
Lobby City Hotel Shanghai
Lobby 2 City Hotel Shanghai

Discover More About City Hotel Shanghai

General
In Shanghai (Huangpu)

Location
With a stay at City Hotel Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Nanjing Road Shopping District and The Bund. This spa hotel is 0.9 mi (1.5 km) from Jing'an Temple and 1.3 mi (2 km) from People's Square.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Shanghai Exhibition Center - 0.6 km / 0.4 mi
Shanghai International Trade Plaza - 1 km / 0.6 mi
Huai Hai Road Shopping District - 1 km / 0.7 mi
Westgate Mall - 1.2 km / 0.8 mi
Wujiang Road Food Street - 1.3 km / 0.8 mi
West Nanjing Road - 1.4 km / 0.8 mi
Jing'an Temple - 1.4 km / 0.9 mi
Fuxing Park - 1.6 km / 1 mi
Jing An Kerry Centre - 1.6 km / 1 mi
Plaza 66 - 1.6 km / 1 mi
Jing An Park - 1.6 km / 1 mi
People's Square - 1.7 km / 1.1 mi
Shanghai Centre - 1.8 km / 1.1 mi
Shanghai Times Square - 1.9 km / 1.2 mi
People’s Park - 1.9 km / 1.2 mi

The nearest airports are:
Hongqiao International Airport (SHA) - 17.2 km / 10.7 mi
Shanghai Pudong Intl. Airport (PVG) - 57.5 km / 35.7 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Dining
Grab a bite at City Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 272 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in City Hotel Shanghai

Facility

  • Indoor pool
  • Steam room
Swimming Pool City Hotel Shanghai
Swimming Pool
Fitness Center City Hotel Shanghai
Fitness Center
Functional Hall City Hotel Shanghai
Functional Hall
Common Space City Hotel Shanghai
Common Space
Lobby City Hotel Shanghai
Lobby

Transportation

  • Limo or town car service

Things to Do

  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Hotel Shanghai

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Shanghai
272
Number of floors in City Hotel Shanghai
26
Another facilities in City Hotel Shanghai
Limo or town car service, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in City Hotel Shanghai

What is normal check-in & check-out time at City Hotel Shanghai?
The standard check-in time at City Hotel Shanghai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does City Hotel Shanghai provide breakfast?
Yes, City Hotel Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does City Hotel Shanghai have?
City Hotel Shanghai is a 3.5-star hotel.
How many floors does City Hotel Shanghai have?
City Hotel Shanghai has 26 floors.
How many rooms does City Hotel Shanghai have?
City Hotel Shanghai has 272 rooms in total.
See All

More Reviews from Other Guests in City Hotel Shanghai

Overall Ratings & Reviews City Hotel Shanghai

Traveloka (8)
Other sources (850)
7.6
Pleasant
From 850 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Hotel Shanghai

Number of reviews per page
20
40
Top reviews
Scott
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great hotel in great location, i haved here before many times but the staff friendliness is amazing. Feeling welcome and helpful. Especially Reception and the Waiting Staff at Breakfast. Breakfast a good selection of foods and cheap. Rooms are clean, tidy and comfortable. Location is the best part of this place
Fenghua
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location, cozy stays.
Verified traveler
icon-Friends and family with Friends
Friends and family with Friends
4.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

The stay was alright but I would not recommend it for international users due to the lack of ability to speak in English, at reception, via call and irresponsive via Hotels.com chat.
Skyler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

solid hotel, but gym facilities were under renovation without notification to customers that it was unavailable
SHENG-MIN
icon-
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

So I booked for a classic room (lowest) but got upgraded to executed because the gym was underconstruction. The upgraded room was on 22nd floor and it was updated and clean, not huge but I was by myself and king size bed was more than enough. The staff are all super friendly and helpful, and they are all super eager to help whenever I have some questions. My breakfast experience however could have been improved as both of my day there consisted of some loud arguments either between staff and staff or staff and customers while we were eating. Now I supposed I went during a low season so it might seem casual but I would like my breakfast to have less commotion and so was another guest there
Read More
Qin
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Good experience and view
Martin Joseph Denis
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Laura
icon-Friends and family with Friends
Friends and family with Friends
2.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Yap
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Good location & friendly staff.
Lin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Great location with easy access, good price, friendly staff.
sofia
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Very well located
sofia
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Very well located
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

I originally booked this Hotel through Expedia as it ticked most of the boxes; free breakfast with room rate, swimming pool, fitness centre, and for the affordable room rate, not far from Metro stations: South Shaanxi Road (10 minutes) Huaihai Middle Road (7 mins) and Nanjing West Road (12 minutes) Pros: Nice location in a nice district of Shanghai with fashion shops, cafes, restaurants and craft beer bars plentiful. At least 3 metro stations on different lines in walking distance. Strong, Hot shower. Cons: Very disappointing buffet breakfast, not many choices, terrible coffee. If you want a real freshly ground espresso it's an extra 40 RMB! The beds are your typical Chinese rock-hard standard and do not cater for the feeble Western spine. Especially if you have chiropractic problems and not a side-sleeper. Something that the Hotel do not advertise is that if you want to use the pool and fitness center, they are not included in the standard room rate! it's actually 100 RMB extra to use the pool and fitness centre per use! They encourage you to upgrade to a deluxe room for 100 RMB extra per day for unlimited use if the pool and fitness center. Swimming caps in the pool are also mandatory! if you haven't brought your own, they will happily supply you one for an extra 100 RMB! Furnishing, cupboards, shelving and carpet in room is all dated and in dire need of renovation. I could go on, but when you only have a 1500 character limit!?
Read More
Verified traveler
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

The hygiene condition and cleaning is not thorough. Used tissues were found under the quilt on the bed at return to room at night.
Verified traveler
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

I like everything else except inside the furniture and the base room area because the furniture are poor and the base tub water can’t go through it at same time.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Good location and walkable distance to metro station. Price is reasonable as compared to similar hotels in city centre.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

I used to stay in this hotel everytime I come to Shanghai for business reason. Price is reasonable though the hotel is located in the city centre. Metro is within walkable distance.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

close to us embassy, clean and tidy, professional service.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

I like the location of the property.It is very convenient for me visit my friends and family.
Scott
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

The hotel is nice, clean, rooms are good size, internet maybe a bit slow but works. Staff are great, concierge section go out of their way to help, room sevice takes 30 mins good prices, great staff, breakfast staff also great always smiling and welcoming serving coffee, tea, cold cuts and bacon eggs etc and local dishes too. I would stay again no problem
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 City Hotel Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.