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Four Seasons Hotel Hangzhou at West Lake
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Four Seasons Hotel Hangzhou at West Lake
9.8
/10
Exceptional
182 reviews
What Guests Say About Their Stay
Chen
10.0
/ 10
The hotel is awesome! The only thing that we do not like is the jin sha restaurant at the hotel. Before we checked in, I did a lot of research online and this restaurant is supposed to be one of the best places to get local hang zhou cuisine. But we are very disappointed by the quality of the food despite of the fact that it is very expensive.
Wing Chi
10.0
/ 10
Very good service and facility
The environment is magnificent
Very relaxing trip and place to stay
JEANCLAUDE
10.0
/ 10
The hotel is perfectly located for walks around the Lake. It has a large and beautiful chinese style garden. The breakfast is also top class. Staff very friendly. One special praise for Amy Chen who serves in breakfast team, she is so amicable and kind!
In the Area
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5 Lingyin Road, Xihu Qu, Hangzhou, Zhejiang, China, 310013
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
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Available Room Types in Four Seasons Hotel Hangzhou at West Lake
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What's around Four Seasons Hotel Hangzhou at West Lake
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5 Lingyin Road, Xihu Qu, Hangzhou, Zhejiang, China, 310013
Discover More About Four Seasons Hotel Hangzhou at West Lake
Location
Four Seasons Hotel Hangzhou at West Lake is a hotel in a good neighborhood, which is located at Xihu Qu.
About Four Seasons Hotel Hangzhou at West Lake
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Four Seasons Hotel Hangzhou at West Lake exclusively for you.
Get precious and unforgettable moment during your stay at Four Seasons Hotel Hangzhou at West Lake.
All facilities in Four Seasons Hotel Hangzhou at West Lake
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Indoor pool
- Spa
- Garden
- Sauna
- Steam room
- Pool sun loungers
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Lockers
- Banquet
- Parking
- Terrace
Family-friendly Facilities
- Kids club
- Toys
- Children games
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Game room
Kids and Pets
- Babysitting with surcharge
Transportation
- Limo or town car service
Connectivity
- LAN Internet
Accommodation Policy & General Information in Four Seasons Hotel Hangzhou at West Lake
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 308 for adults and CNY 154 for children
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and 6:00 PM
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 292.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Four Seasons Hotel Hangzhou at West Lake | 78 |
Number of floors in Four Seasons Hotel Hangzhou at West Lake | 2 |
Another facilities in Four Seasons Hotel Hangzhou at West Lake | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Four Seasons Hotel Hangzhou at West Lake
What are available facilities at Four Seasons Hotel Hangzhou at West Lake?
There are top facilites at Four Seasons Hotel Hangzhou at West Lake such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Seasons Hotel Hangzhou at West Lake?
The standard check-in time at Four Seasons Hotel Hangzhou at West Lake is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?
Yes, Four Seasons Hotel Hangzhou at West Lake provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Four Seasons Hotel Hangzhou at West Lake
Other sources (182)
9.8
Exceptional
From 182 reviews
Cleanliness
9.8
Room Comfort
9.6
Location
9.4
Service and Facilites
9.8
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Traveler Reviews Four Seasons Hotel Hangzhou at West Lake
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
One of the best hotels in China! We definitely will return.
Patrick
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Beautiful building and grounds. Amazing service.
Roy
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Excellent service. I am a regular
Albert
Friends and Family
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
This four reason is too expensive compared to the value it provides. The traffic around the hotel is terrible, getting in and out is difficult.
Joanna
Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Good services and staffing.
Yajun
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
One of the best hotel
Qisheng
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Must stay hotel next time
Chen
Friends and Family
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
The hotel is awesome! The only thing that we do not like is the jin sha restaurant at the hotel. Before we checked in, I did a lot of research online and this restaurant is supposed to be one of the best places to get local hang zhou cuisine. But we are very disappointed by the quality of the food despite of the fact that it is very expensive.
Read More
Irene
Leisure Family
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Accessible to the lakefront, however, quite crowded during the day.
FENG
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
We love the service and property
YAN
Leisure Family
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Nice service, nice location near West Lake, and nice restaurant on site.
YILIN
Leisure Family
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Good hotel
Monty
Leisure
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Beautiful setting, idealic location.
Wing Chi
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
Very good service and facility
The environment is magnificent
Very relaxing trip and place to stay
David
10.0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
Special stay, service is amazing, great location, great breakfast.
JEANCLAUDE
10.0
/10
Reviewed 224 week(s) ago
Hotels.com verified review
The hotel is perfectly located for walks around the Lake. It has a large and beautiful chinese style garden. The breakfast is also top class. Staff very friendly. One special praise for Amy Chen who serves in breakfast team, she is so amicable and kind!
Sophie
Leisure Family
10.0
/10
Reviewed 291 week(s) ago
Expedia Group verified review
Beautiful design and setting. Like a classic Chinese garden. Beautiful walkways.
Verified traveler
10.0
/10
Reviewed 295 week(s) ago
Hotels.com verified review
Excellent stay!
Jenny
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Food and service are tip top. Concierge staff are super friendly and helpful, high English standard. The best hotel I ever stayed in Asia.
Verified traveler
Leisure Family
10.0
/10
Reviewed 331 week(s) ago
Expedia Group verified review
Excellent location, right next to the lake, quite . Beautifully maintained. Recommend!
The only reservation: traffic can be very congestion especially during holidays. Hard to gat taxi.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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