Guilin Lijiang Waterfall Hotel

Clean rooms.. great location.. breakfast was nothing to write home about

Very good location for nearby restaurants and shops. Very good breakfast and friendly staff.

We particularly liked the location of the hotel. We were very grateful that the reception staff gave such a warm welcome on arrival. The concierge was very helpful with directions and arranging taxis. The room was very clean. The spa treatment, foot massage was outstanding. Lots of choice for breakfast. However, the breakfast area was crowded, and the coffee machine kept breaking down during our stay, meaning we had no coffee on two mornings.

The only good thing about this hotel is the view of you have a room facing the lake. Our lake view window in the room wouldn’t close properly. The bed was ok for comfort but quite high. The room was clean. The property is incredibly dated. Its mass tourism affected with loads of tourist buses arriving constantly. There is no one available to help with bags when you arrive. The staff look like they’ve given up. The dining room was chaos. On our first day, we couldn’t even find a seat to eat breakfast it was so busy at 7AM. The western breakfast option was very poor. The Chinese food we had in the hotel restaurant at night was average. The chicken was tough. Luckily there are loads of restaurants near by the hotel to eat at instead. I would not recommend this property. It’s barely 2 stars not 4.

A very tired old property but great position.overall a safe place to stay if you are not expecting too much from a hotel that is rated as the best in town. Breakfast pretty basic but heaps of restaurants very close.

A very touristy hotel, but they handle the volume well. Room service was non existent though specially advertised. Tour director went out of her way to make my Li River cruise memorable. Consierge was helpful & had very good English.

Best location! Next to the two towers, walking distance to business center and street food district.

Great location. Makes up for the fact it is a little old. Very packed with several conferences when I was there so it was packed. Would stay again just for the location especially with the food street behind the hotel.

This is an excellent place to stay when you are in Guilin. We had a clean and large room with a view to both Pogodas. Staff is very friendly and responsive. Definitely recommending this place.

The staff is great. The disaster is the pressure of the shower at 11floor i stayed in? Totally unacceptably.

Location and service is excellent. Thr building is grand.

The room was dirty and smells like smoke. Overall, not worth the price and very noisy.

Really old hotel but really good location!

Very good hotel with fantastic view of the double tower, good location and very convenient to take a tour with famous view, the swimming pool is also very good, enjoy very much with family

Truly excellent house keeping staff especially house keeper no 711. She assisted with laundry and replaced everything I requested. The restaurant is open 24/7. The gym is located on floor 5 and is always clean. There is a large swimming pool on site. All taxi drivers have a speech translator. The hotel over looks the twin towers on the lake and has the best view. Significantly cheaper than the Sheraton hotel.

The aircond was centralized controlled by the hotel and cannot be adjusted from inside the room. We had a couple hot days even in mid Dec and the room was too warm. You can’t change the temperature. The staff did explain the restriction of room temperature control in a polite way but they are not prepared to make it more flexible for clients. The window was also locked and can only be opened or closed by hotel staffs with a special key. We had dinner at the hotel Chineses restaurant for the first evening and the food quality was not so good as a 5-star hotel. We ate outside for the rest of our stay. Gym, spa and swimming pool open from 7am to 7pm. The operating hours seems quite limited. Staffs are polite and nice but User friendliness of the hotel facilities seems not their priority.

A few things of this hotel make me disappointed: plastic hot water kettle is very old and its color has faded which makes me wonder if it is harmful to human health; no bottled shampoo but a cheap shampoo container attached to wall, no conditioner, no facial care kit. Everything looks old. the main elevators is slow and makes noisy. waiting for 10 minute for elevators seems everyday issue. So if you are rash, walk for half around the building to take another elevator which only gets you to the 3rd floor. What I like about this hotel is its LOCATION.

Very disappionted. The first room i was in was very smelly and Iwas sickneed. I ask to change rooms. I was changed to another room. Very noisey hotel and not good food.

It was very convenient to go around the pedestrian street with many shops and restaurants. The lakes are just across the road, with ticketing offices to cruise around the river and lakes. When checking in, Mr. Chuen was very helpful in sourcing 3 rooms on the same floor for us as we had elderly and child at different rooms. This was really appreciated. The standard of breakfast was average. Not much variation everyday and the taste was mediocre.

Good location and services. It is close to everything you want to do in Guilin. Highly recommend to this hotel.