Jin Jiang Pacific Hotel Shanghai

Location is fantastic, just across the road from People’s Park metro station, next to the famous Nanjing Road West shopping area, walking distance to The Bund, and also close to residential areas so visitors can enjoy less expensive local dining as well as more expensive tourist-targetted dining. Hotel staff are courteous, efficient, helpful, and cheerful. Breakfast was excellent, with western and Chinese options, including good coffee. The hotel and the rooms are furnished in beautiful mid-20th century style, very comfortable, and everything works (fridge, room safe, lights, air conditioning). Toilet even had a bidet. I stayed in over 10 different hotels in China over the past year and I liked this one the best.

Incredibly close to everything you want to see. Shopping, the Bund, Museum of contemporary art etc. A little bit of 1930’s faded glamour.

Great location!

Good location but the rooms are old and there is no elevator. Very inconvenient with bags.

Excellent location. Nice, old Shanghai style hotel

Even if the majority of the staff does not speak english, they are very kind and supportive, but most important, they try everything to be understood

The breakfast was great. Highly recommend.

It's a swanky place with a reasonable price and an amazing location. The people at the front desk can speak English, but not many other staff can. The facilities look well worn a bit, but are a timeless design. This is one of those hotel styles you often see in family movies. Just make sure you're on West Nanjing Road, not Beijing Road, the pin is incorrect.

The staff are very nice. No free breakfast and our room had a terrible view of a narrow alleyway, but the location is great as it is only steps away from the walking shopping streets that lead to the waterfront. Comfortable western-style accomodation.

1920's style and space preserved with modern bathroom facilities

Close to shopping area and train station. Room a bit dated, would be good to do some touch up. Also my room was the ones without elevator so it was a bit inconvenient with luggage

Good location. Nice staff. Clean & safe

Perfect location, next to Nanjing rd and people's square. The hotel has a long history but still young indeed. Very clean and comfort. Will stay again.

The only good thing about this hotel was the friendly doorman and the location of which was very close to the metro and the East Nanjing Road. This hotel is old in a bad way, the lights were very dim, the furniture and the carpet looked like it had been there for 30 years, the superior room is small, dusty, damp, and dirty, but the main issue is the mold and smell. The air was filled with a very strong and hazardous moldy odor combined with cigarette smell, and visible mold growing in the bathroom that is a health hazard. I looked at two other rooms to see if they had the same environment and as I suspected, yes, they are. The air conditioner didn’t even control the temperature as it just controlled the speed at which the fan spins. The temperature is controlled by the main office so you can’t even adjust the temperature to your satisfaction. Don’t even bother to get any help from the receptionist as they barely spoke any English and weren’t polite at all. And thought the hotel is close to the metro, it is also close to a group and performers that blast their music just across the street into the evening every day. It’s also inefficient that the lobby is on the second floor, so have fun lugging your luggage up the stairs when the doorman if off duty. I would definitely not recommend this hotel as it doesn’t even know the basic principles of being clean, having maintenance, and providing generous costumer service. There are much better hotels to stay at in the area.

Very old hotel, all Furniture old. Safe box no work bathroom no very clean.

Overall, a nice historical hotel, beautiful entrance and vintage-style rooms. Nice!

Very nice renovated hotel in the center of city. It is in a historical building, one of the oldest hotels in the city. It has a lot of traditional charm, is close to Metro and pedestrian shopping street. The staff is friendly and helpful. One distraction during our stay is very loud music from performers across the street. It lasts for hours and late into the evening. This is something you should be aware if you choose to stay in rooms facing the street.

The service is very good.

Mediocre property. Poorly managed and poorly staffed. No business center onsite despite advertising such and having flyer for a buisness center in rooms. Facilities have aged poorly and been poorly maintained. I would recommend you consider one of the other hotels in the vacinity if you can.

The location of the hotel is great. Room and amenities are quite old, the shower faucet broke on the first day of my stay. Attitude of the staff can be improved.