Hyatt Regency Cartagena

• Fee for buffet breakfast: approximately COP 76000 per person
• Pet fee: COP 80 per accommodation, per stay
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

• Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. The Executive Lounge will be closed from January 18th, 2024 to June 2nd, 2024. The Executive Lounge benefits will be offered on the 10th floor.

The following facilities or services will be unavailable from June 16 2023 to June 29 2024 (dates subject to change):

• One of the bars/lounges
• One of the dining venues

The property will be renovating from June 16 2023 to June 30 2024 (completion date subject to change). The following areas are affected:

• One of the dining venues
• Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

• Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18