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Altura Hotel
Hotels
9.0
/10
Exceptional
226 reviews
What Guests Say About Their Stay
J.
10.0
/ 10
This property is beautiful, the room was very clean, staff was friendly and welcoming!
Daniel
10.0
/ 10
My family absolutely loved this place. Kiddos loved the playground, open space and of course the donkey. What a treasure this location is. Highly recommend. The hosts, food and rooms were all great.
Heather
10.0
/ 10
Altura Hotel is an absolute delight! From the moment you arrive, you're greeted with stunning views that stretch far and wide, offering a serene and picturesque escape from the hustle and bustle. The tranquility here is unmatched- it's the perfect spot for anyone looking to unwind and soak in the natural beauty of Costa Rica.
One of the standout features is the breakfast, freshly made and absolutely delicious! You can taste the care and quality in every bite, making mornings here a real treat. The hotel's cozy and inviting hangout spaces add to the charm, giving guests a relaxed atmosphere to enjoy good company, a great book, or simply the peace and quiet.
The rooftop space was a fantastic spot to take in the views! While it only had one chair, it was still a lovely place to enjoy the fresh air and peaceful surroundings. A few more seating options would have made it even better, but the experience was wonderful overall.
Whether you're seeking a quiet retreat or an adventurous getaway, Altura Hotel delivers on all fronts. The combination of breathtaking scenery, top-notch hospitality, and peaceful ambiance makes it a must-visit destination. Highly recommend!
In the Area
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Volcan Poás 3 Km, Calle La Legua, San Juan, Poás, Alajuela Province, Costa Rica
Main Facilities
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WiFi
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Available Room Types in Altura Hotel
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What's around Altura Hotel
Volcan Poás 3 Km, Calle La Legua, San Juan, Poás, Alajuela Province, Costa Rica
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Discover More About Altura Hotel
Location
Staying at Altura Hotel is a good choice when you are visiting San Juan.
About Altura Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Altura Hotel.
Altura Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Altura Hotel is the right place to stay.
All facilities in Altura Hotel
Others
Hotel Services
- Laundry service
- Luggage storage
- Front desk
- Tours
General
- Smoking area
- Parking
- Terrace
Things to Do
- Picnic area
- Garden
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Public Facilities
- Others
Accommodation Policy & General Information in Altura Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a first aid kit
The front desk is open daily from 7:30 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Altura Hotel | 7 |
Another facilities in Altura Hotel | Laundry service, Luggage storage, Front desk, Tours, Smoking area |
Frequently asked question in Altura Hotel
What are available facilities at Altura Hotel?
There are top facilites at Altura Hotel such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Altura Hotel?
The standard check-in time at Altura Hotel is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does Altura Hotel provide breakfast?
Yes, Altura Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Altura Hotel have?
Altura Hotel is a 3.0-star hotel.
How many rooms does Altura Hotel have?
Altura Hotel has 7 rooms in total.
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More Reviews from Other Guests in Altura Hotel
Overall Ratings & Reviews Altura Hotel
Other sources (226)
9.0
Exceptional
From 226 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Altura Hotel
Number of reviews per page
20
40
Top reviews
J.
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This property is beautiful, the room was very clean, staff was friendly and welcoming!
Marian
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Roberto ♥️
Daniel
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
My family absolutely loved this place. Kiddos loved the playground, open space and of course the donkey. What a treasure this location is. Highly recommend. The hosts, food and rooms were all great.
Heather
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Altura Hotel is an absolute delight! From the moment you arrive, you're greeted with stunning views that stretch far and wide, offering a serene and picturesque escape from the hustle and bustle. The tranquility here is unmatched- it's the perfect spot for anyone looking to unwind and soak in the natural beauty of Costa Rica.
One of the standout features is the breakfast, freshly made and absolutely delicious! You can taste the care and quality in every bite, making mornings here a real treat. The hotel's cozy and inviting hangout spaces add to the charm, giving guests a relaxed atmosphere to enjoy good company, a great book, or simply the peace and quiet.
The rooftop space was a fantastic spot to take in the views! While it only had one chair, it was still a lovely place to enjoy the fresh air and peaceful surroundings. A few more seating options would have made it even better, but the experience was wonderful overall.
Whether you're seeking a quiet retreat or an adventurous getaway, Altura Hotel delivers on all fronts. The combination of breathtaking scenery, top-notch hospitality, and peaceful ambiance makes it a must-visit destination. Highly recommend!
Read More
Jerry
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
We stayed at the hotel to visit Poas Volcano but the park was closed.
Mike
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Just stayed a night kids loved it but was hard to get to.
Matteo
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Just amazing! Waking up in front of the forest was a mn amazing experience. We spent one day in the family tent and it was very confy except for the extra bed. I would recommend max 4 people. Breakfast was very good and in the master dome with incredible view. We also loved the firepit event in the evening when we had time to meet with others guests! Definetely worth to stay!
Read More
Richard
Friends and Family
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
We went to see the volcano, but it was closed. The staff were very nice and friendly, including offering alternative places to visit. The grounds were well kept and the views were grand. The rooms were nice and reasonably comfortable. One issue, which for some may be positive or negative is the rooster and mule making a racket at 4:00 in the morning. The hot/cold water was so finicky thst you ran the risk of being frozen or scalded. The breakfast was mediocre and the coffee was the worst we had in our two weeks in Costa Rica. It was a nice benefit of staying, but this is Costa Rica, great coffee is a must.
I would recommend the Altura Hotel, especially due to the staff.
Read More
Linda
Leisure Family
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Christian was great,,
francois
Leisure Family
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The staff is very very nice but it is The worst night ever in 30 years of travelling! Very very noisy, dogs from 8 pm till very very late, donkey, roosters, car, motorbikes, we did not sleep
I dont know where the good notes on your website comes from but never again
Kaitlyn
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This was one of the most incredible stays we’ve ever had. The views, location, and scenery were breathtaking, and the room was both beautiful and practical.
We stayed in the King Suite overlooking the valley, which also had a small rooftop area offering an even more stunning vantage point. From the suite, we could see donkeys and cows roaming below, which only added to the charm and natural beauty of the setting.
Read More
Alok
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Best views of the mountains. Waking up and looking at the scenery from floor to ceiling windows was a magical moment for us.
Dylan
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The place is beautiful, well located near Poás volcano, in the mountain with a cute garden and view.
We stayed in a standard room the first night, a little bit old but comfortable. Second night in a dome ; the setup is beautiful but can be loud at night if windy or rainig and suite cold !
Breakfast was good, well prepared but small portion !
Read More
Christine
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Interesting and attractive multi- storey architecture. Gorgeous gardens and view over the valley. Conveniently situated if you want to visit Poss Volcano or La Paz.
teresa
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Gorgeous location. Great place to stay to be outside of San Jose with a reasonable drive to the airport
Danielle
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Enjoyed soaking in our unique tub and comfy bed!
Ilene
Leisure Family
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
It was a beautiful property and unique rooms.
Eduardo
Leisure with Partner
2.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Our anniversary trip turned into a nightmare. We booked through Expedia, expecting something beautiful as the pictures and IG profile, but were shocked to find ourselves in a filthy, claustrophobic container room.
Creepiness: The room was dusty, the windows were grimy, and the bathroom was so small that even a single person felt cramped. The accordion doors offered zero privacy.
Disgusting: The bed, shoved into a tiny corner, was clearly never properly cleaned. The sheets were constantly slipping off, revealing a horrifyingly cheap mattress that groaned with every movement.
Unsafe: The only access to the first floor was via a rickety, outdoor staircase – the indoor one looked too dangerous to even attempt.
Unhygienic: The coffee mugs were covered in mold and dust.
Pathetic: Breakfast consisted of minuscule portions of cold gallo pinto, eggs, and plantains.
Avoid this place at all costs. The 9-star reviews are a complete lie. There are far better options nearby. The photos are incredibly misleading.
Read More
Melissa
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Place is beautiful with nice areas to hang around, lovely rooms, nice breakfast, great service. Needs some maintenance and hot water to shower is very limited
James
Leisure Family
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Quirky setting. We had Unit 6, which was two-story for four people. First floor-all glass with curtains. Second floor appeared to be a converted shipping container. Which was fine and worked out; kind of like a 'tiny house'. We would have opened the windows, but there were no screens, and the smell from the horses next door was overpowering. The interior stairwell is metal (tough on bare feet) steep and not placed in the best location; getting out of the second floor bed could end in disaster if the hatch isn't closed. Otherwise, it was comfortable for our needs, quiet except for some late night voices and dogs barking. Breakfast was included and very good.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Altura Hotel
Other sources (226)
9.0
Exceptional
From 226 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Altura Hotel
Number of reviews per page
20
40
Top reviews
J.
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This property is beautiful, the room was very clean, staff was friendly and welcoming!
Marian
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Roberto ♥️
Daniel
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
My family absolutely loved this place. Kiddos loved the playground, open space and of course the donkey. What a treasure this location is. Highly recommend. The hosts, food and rooms were all great.
Heather
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Altura Hotel is an absolute delight! From the moment you arrive, you're greeted with stunning views that stretch far and wide, offering a serene and picturesque escape from the hustle and bustle. The tranquility here is unmatched- it's the perfect spot for anyone looking to unwind and soak in the natural beauty of Costa Rica.
One of the standout features is the breakfast, freshly made and absolutely delicious! You can taste the care and quality in every bite, making mornings here a real treat. The hotel's cozy and inviting hangout spaces add to the charm, giving guests a relaxed atmosphere to enjoy good company, a great book, or simply the peace and quiet.
The rooftop space was a fantastic spot to take in the views! While it only had one chair, it was still a lovely place to enjoy the fresh air and peaceful surroundings. A few more seating options would have made it even better, but the experience was wonderful overall.
Whether you're seeking a quiet retreat or an adventurous getaway, Altura Hotel delivers on all fronts. The combination of breathtaking scenery, top-notch hospitality, and peaceful ambiance makes it a must-visit destination. Highly recommend!
Read More
Jerry
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
We stayed at the hotel to visit Poas Volcano but the park was closed.
Mike
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Just stayed a night kids loved it but was hard to get to.
Matteo
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Just amazing! Waking up in front of the forest was a mn amazing experience. We spent one day in the family tent and it was very confy except for the extra bed. I would recommend max 4 people. Breakfast was very good and in the master dome with incredible view. We also loved the firepit event in the evening when we had time to meet with others guests! Definetely worth to stay!
Read More
Richard
Friends and Family
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
We went to see the volcano, but it was closed. The staff were very nice and friendly, including offering alternative places to visit. The grounds were well kept and the views were grand. The rooms were nice and reasonably comfortable. One issue, which for some may be positive or negative is the rooster and mule making a racket at 4:00 in the morning. The hot/cold water was so finicky thst you ran the risk of being frozen or scalded. The breakfast was mediocre and the coffee was the worst we had in our two weeks in Costa Rica. It was a nice benefit of staying, but this is Costa Rica, great coffee is a must.
I would recommend the Altura Hotel, especially due to the staff.
Read More
Linda
Leisure Family
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Christian was great,,
francois
Leisure Family
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The staff is very very nice but it is The worst night ever in 30 years of travelling! Very very noisy, dogs from 8 pm till very very late, donkey, roosters, car, motorbikes, we did not sleep
I dont know where the good notes on your website comes from but never again
Kaitlyn
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This was one of the most incredible stays we’ve ever had. The views, location, and scenery were breathtaking, and the room was both beautiful and practical.
We stayed in the King Suite overlooking the valley, which also had a small rooftop area offering an even more stunning vantage point. From the suite, we could see donkeys and cows roaming below, which only added to the charm and natural beauty of the setting.
Read More
Alok
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Best views of the mountains. Waking up and looking at the scenery from floor to ceiling windows was a magical moment for us.
Dylan
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The place is beautiful, well located near Poás volcano, in the mountain with a cute garden and view.
We stayed in a standard room the first night, a little bit old but comfortable. Second night in a dome ; the setup is beautiful but can be loud at night if windy or rainig and suite cold !
Breakfast was good, well prepared but small portion !
Read More
Christine
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Interesting and attractive multi- storey architecture. Gorgeous gardens and view over the valley. Conveniently situated if you want to visit Poss Volcano or La Paz.
teresa
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Gorgeous location. Great place to stay to be outside of San Jose with a reasonable drive to the airport
Danielle
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Enjoyed soaking in our unique tub and comfy bed!
Ilene
Leisure Family
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
It was a beautiful property and unique rooms.
Eduardo
Leisure with Partner
2.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Our anniversary trip turned into a nightmare. We booked through Expedia, expecting something beautiful as the pictures and IG profile, but were shocked to find ourselves in a filthy, claustrophobic container room.
Creepiness: The room was dusty, the windows were grimy, and the bathroom was so small that even a single person felt cramped. The accordion doors offered zero privacy.
Disgusting: The bed, shoved into a tiny corner, was clearly never properly cleaned. The sheets were constantly slipping off, revealing a horrifyingly cheap mattress that groaned with every movement.
Unsafe: The only access to the first floor was via a rickety, outdoor staircase – the indoor one looked too dangerous to even attempt.
Unhygienic: The coffee mugs were covered in mold and dust.
Pathetic: Breakfast consisted of minuscule portions of cold gallo pinto, eggs, and plantains.
Avoid this place at all costs. The 9-star reviews are a complete lie. There are far better options nearby. The photos are incredibly misleading.
Read More
Melissa
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Place is beautiful with nice areas to hang around, lovely rooms, nice breakfast, great service. Needs some maintenance and hot water to shower is very limited
James
Leisure Family
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Quirky setting. We had Unit 6, which was two-story for four people. First floor-all glass with curtains. Second floor appeared to be a converted shipping container. Which was fine and worked out; kind of like a 'tiny house'. We would have opened the windows, but there were no screens, and the smell from the horses next door was overpowering. The interior stairwell is metal (tough on bare feet) steep and not placed in the best location; getting out of the second floor bed could end in disaster if the hatch isn't closed. Otherwise, it was comfortable for our needs, quiet except for some late night voices and dogs barking. Breakfast was included and very good.
Read More
Number of reviews per page
20
40