Nayara Gardens

Resorts
9.8
/10
Exceptional
625 reviews

What Guests Say About Their Stay

Mathieu
10.0
/ 10
We booked Nayara Gardens as part of our last few days after spending 10 days in other areas of Costa Rica. It was the best way to end our vacation, everything at the hotel was amazing starting with the check in, the restaurants, the breakfast and a really nice touch which was that laundry of our clothes was included!
Parthiv
10.0
/ 10
Probably in top 2 or 3 places we have ever stayed at. The whole resort is built in a rainforest or the rainforest has grown around the resort in ways the two are one. The room, the ambience, the service, the food, the environment, the plunge pools,...everything was so so amazing. Had one of our most memorable couple experiences at Nayara Gardens and Nayara Springs!
Marilyn
10.0
/ 10
Our stay at Nayara Gardens was truly unforgettable, it exceeded all of our expectations! The property is absolutely stunning, with lush gardens, breathtaking views, and an atmosphere that feels both luxurious and serene. Every corner feels like a little slice of paradise. What really made the experience stand out was the exceptional service. Every staff member we encountered was warm, welcoming, and genuinely cared about making our stay special. From our amazing tour guide and driver who went above and beyond with our kids, to the thoughtful golf cart drivers who created little magical moments for them, everyone made us feel at home and well cared for. The rooms were beautiful and private, the pools and hot springs were dreamy, and the dining options were delicious. We loved how family-friendly it was while still feeling like a romantic and relaxing getaway. We can’t recommend Nayara Gardens enough, it’s a place where you can truly disconnect, reconnect with nature, and create memories that will last a lifetime. We can’t wait to come back!
In the Area
See Map
7 km West from La Fortuna Town Road 142, the entrance to the Volcano Lodge, La Fortuna, San Carlos, Alajuela Province, Costa Rica, 21007

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Nayara Gardens is a resort in a good neighborhood, which is located at La Fortuna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Nayara Gardens

7 km West from La Fortuna Town Road 142, the entrance to the Volcano Lodge, La Fortuna, San Carlos, Alajuela Province, Costa Rica, 21007
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Discover More About Nayara Gardens

Location


Nayara Gardens is a resort in a good neighborhood, which is located at La Fortuna.

About Nayara Gardens

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Nayara Gardens exclusively for you.

Nayara Gardens is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Nayara Gardens.

All facilities in Nayara Gardens

Others Nayara Gardens
Others

Things to Do

  • Wine tasting room
  • Beach umbrella
  • Spa
  • Outdoor pool
  • Poolside bar
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Terrace

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Nayara Gardens

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nayara Gardens
50
Another facilities in Nayara Gardens
Wine tasting room, Beach umbrella, Spa, Outdoor pool, Poolside bar

Frequently asked question in Nayara Gardens

What are available facilities at Nayara Gardens?
There are top facilites at Nayara Gardens such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Nayara Gardens?
The standard check-in time at Nayara Gardens is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Nayara Gardens provide breakfast?
Yes, Nayara Gardens provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Nayara Gardens have?
Nayara Gardens is a 4.5-star hotel.
How many rooms does Nayara Gardens have?
Nayara Gardens has 50 rooms in total.
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More Reviews from Other Guests in Nayara Gardens

9.8
Exceptional
From 625 reviews
Cleanliness

10.0

Room Comfort

9.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nayara Gardens

Number of reviews per page
20
40
Top reviews
Mathieu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We booked Nayara Gardens as part of our last few days after spending 10 days in other areas of Costa Rica. It was the best way to end our vacation, everything at the hotel was amazing starting with the check in, the restaurants, the breakfast and a really nice touch which was that laundry of our clothes was included!
ALEJANDRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Personal muy amable y siempre dispuestos a ayudar. 100% recomendado
Parthiv
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Probably in top 2 or 3 places we have ever stayed at. The whole resort is built in a rainforest or the rainforest has grown around the resort in ways the two are one. The room, the ambience, the service, the food, the environment, the plunge pools,...everything was so so amazing. Had one of our most memorable couple experiences at Nayara Gardens and Nayara Springs!
Read More
Kaneily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Truly an oasis.
Marilyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay at Nayara Gardens was truly unforgettable, it exceeded all of our expectations! The property is absolutely stunning, with lush gardens, breathtaking views, and an atmosphere that feels both luxurious and serene. Every corner feels like a little slice of paradise. What really made the experience stand out was the exceptional service. Every staff member we encountered was warm, welcoming, and genuinely cared about making our stay special. From our amazing tour guide and driver who went above and beyond with our kids, to the thoughtful golf cart drivers who created little magical moments for them, everyone made us feel at home and well cared for. The rooms were beautiful and private, the pools and hot springs were dreamy, and the dining options were delicious. We loved how family-friendly it was while still feeling like a romantic and relaxing getaway. We can’t recommend Nayara Gardens enough, it’s a place where you can truly disconnect, reconnect with nature, and create memories that will last a lifetime. We can’t wait to come back!
Read More
michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

everything good
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My wife and I stayed at Nayara Gardens last year. We loved it so much we came back this year. Such a beautiful resort! Staff, service and food all 1st class. Alberto Vargas on the reservations team booked our transportation from/to Liberia, our dinner reservations at the resort as well as all our activities. He was super responsive via email and everything went perfect. Johnn and the rest of the front desk staff treated us as old friends. The restaurants are all fantastic! Nayara Culinary Director Chef Gianluca Re Fraschini made it a point to stop and introduce himself to us and then had an off-menu custom dinner prepared for us that night that was fantastic!. What more can I say just a first class resort! We are already planning a trip back next year!
Read More
Rizzy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a wonderful stay overall and truly enjoyed the property as part of my husband’s birthday trip. The resort is beautiful, the accommodations were excellent, and we appreciated the peaceful setting. Unfortunately, our experience was impacted on the final day due to a miscommunication regarding our airport transfer. I had confirmed transportation the day before and was instructed to be at the front desk at 7:20 AM. We arrived early, but it became clear that the request had not been properly relayed to the team. As a result, we departed nearly an hour late and came very close to missing our only nonstop flight home—which would have significantly disrupted our schedule. While this was a frustrating end to an otherwise lovely trip, we do hope to return. Next time, I will be sure to double-confirm any arrangements made with the staff to avoid similar issues.
Read More
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything about this place was amazing
Miss Amanda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nayara Gardens was exceptional!! It truly exceeded my expectations. The property is gorgeous, the restaurants offer delicious food, and the rooms are spacious, modern, and beautiful. As others have mentioned, it is essentially one big resort with 3 different sections, so you can easily visit Nayara Springs and Nayara Tents by simply strolling the property. Personally I loved staying in Nayara Gardens because of the fantastic location/proximity to the Terraza restaurant where the complimentary breakfast buffet was offered (I’m not a morning person and so I’m usually rushing to make it 😅). Plus, golf carts are available to take you across the property to different restaurants, pools, and spas. I got a treatment at Sukho Spa (the spa in the Nayara Tent section) and it may have been the most gorgeous spa experience I have ever had. We also loved the hot springs on the property; beautiful and relaxing. The staff is extremely warm and helpful. We saw a couple sloths and several toucans in the property (admittedly with the assistance of staff pointing them out). Overall we had a fantastic stay and wish we spent more time there!
Read More
NICHOLAS
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Had the pleasure of staying at Nayara again and everything was excellent! From the room to the service we had a great time and can't wait to go back!
jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect!
Adam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️
Trevor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We stayed here for our honeymoon and really loved it. The vibe is tropical and intimate. It was very romantic. The staff are extremely friendly all the time and the spas are incredible. Awesome if you are looking for the jungle side of Costa Rica near the Arenal Volcano.
Cole
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Most magnificent stay all the way around!!
Rahul
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

From start to finish, our experience at Nayara Gardens was absolutely immaculate. We arrived via shuttle, where we were warmly greeted with a personalized sign. Check-in was seamless, and our room was already set up with a special anniversary treat waiting for us. Upon arrival, we were welcomed with a refreshing drink, taken on a tour of the property, and personally shown to our room. Though we stayed at the Gardens, we had full access to both Nayara Tented Camp and Nayara Springs. The resort’s golf carts made getting around effortless, arriving within minutes whenever needed. A special shoutout to Kevin and Johnn from the front desk, who handled all our reservations and answered any questions we had with ease. One of the highlights was our private heated pool, perfect for a relaxing late-night dip. Everything was impeccably clean, and we loved the thoughtful turn-down service. The stunning views and serene atmosphere made this the most relaxing stay we’ve ever had. We spent a lot of time at the Tented Camp infinity pool, where Christopher and Andrey kept us well-hydrated with incredible cocktails—thank you both! The resort also helped us spot incredible wildlife, making us feel truly immersed in the rainforest. We saw sloths, monkeys, and beautiful birds, which made our stay even more magical. We also indulged in a couple’s massage, which was so soothing that I nearly fell asleep. Afterward, we enjoyed extra time unwinding in a jacuzzi overlooking the rainforest, complet
Read More
Vadhusara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property is immaculate and clean! Each accommodation is well designed to give you privacy and a feel of luxury. The thing that really stands out is the service. - staff is so polite and welcoming, just makes your day start right. The welcome drink, the scrumptious breakfast, the special attention at dinners - get you in the right mood for rte vacation. Our only sour experience was that our unit’s water pipe had burst and we did not get water in the unit. That was a bummer as we wanted to freshen up after a long day of journey. They said that it would be fixed in an hour, which it wasn’t and after we raised the concern, we were given another room. And they picked up our dinner tab. Again - the staff was very courteous about it, we appreciated the gesture a lot. But nevertheless did not like the fact that we had to pack/unpack twice; and that they did not keep us informed/get the issue corrected by when they said they would. Regardless I would definitely give another chance and stay at the property as it was so well planned. The golf carts, thermal pools, luxurious ambiance, food options were excellent. Above it all was the hospitality and friendliness of the staff!
Read More
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Villa with Rainforest Pool and view of Arenal Volcano was beautiful. Staff was amazing in every department. Food was great at all restaurants we tried.
Alexa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is one of the nicest hotels I’ve ever stayed at. The rooms are truly amazing and so private. We stayed here for our honeymoon and the hotel gifted us a bottle of sparkling wine and little desserts. The turndown service was really nice and dry cleaning was fast and had great pricing compared to other hotels we stayed at. I can’t say enough about the staff, we arrived early for check in but staff brought us complimentary drinks and one staff William gave us an amazing tour of the property which was needed because it is enormous. So impressive with bridges and wildlife and lush tropical forest everywhere. We loved the orchids along all the paths in the resort. William also showed us the frog pond in the evening which we loved. He had amazing suggestions and helped throughout our entire stay. We did the complimentary yoga and loved the fresh cold coconut water provided afterwards. I was blown away with everything what was included and every little detail. We saw several sloths, howler monkeys and six different species of frogs on the property. We did not want to leave the resort and ate at Ayla the Mediterranean restaurant which was good and the Italian restaurant which we loved. Great vegan options at all the dining options. I can’t say enough good things and look forward to returning!!
Read More
Llewelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This place is top of the heap!! I have stayed at lots of quality resorts and this one is on top of the list.. check in was easy, room was awesome, food and restaurants were great and plentiful. You can get a golf cart to shuttle you around or walk.. the property is beautiful and has three resorts to wander thru to eat, get coffee, jump in the thermal baths, or go to one of their three spas.. its a must try and the people are also awesome!!
Read More
Number of reviews per page
20
40

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Others 4 Nayara Gardens

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 625 reviews
Cleanliness

10.0

Room Comfort

9.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nayara Gardens

Number of reviews per page
20
40
Top reviews
Mathieu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We booked Nayara Gardens as part of our last few days after spending 10 days in other areas of Costa Rica. It was the best way to end our vacation, everything at the hotel was amazing starting with the check in, the restaurants, the breakfast and a really nice touch which was that laundry of our clothes was included!
ALEJANDRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Personal muy amable y siempre dispuestos a ayudar. 100% recomendado
Parthiv
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Probably in top 2 or 3 places we have ever stayed at. The whole resort is built in a rainforest or the rainforest has grown around the resort in ways the two are one. The room, the ambience, the service, the food, the environment, the plunge pools,...everything was so so amazing. Had one of our most memorable couple experiences at Nayara Gardens and Nayara Springs!
Read More
Kaneily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Truly an oasis.
Marilyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay at Nayara Gardens was truly unforgettable, it exceeded all of our expectations! The property is absolutely stunning, with lush gardens, breathtaking views, and an atmosphere that feels both luxurious and serene. Every corner feels like a little slice of paradise. What really made the experience stand out was the exceptional service. Every staff member we encountered was warm, welcoming, and genuinely cared about making our stay special. From our amazing tour guide and driver who went above and beyond with our kids, to the thoughtful golf cart drivers who created little magical moments for them, everyone made us feel at home and well cared for. The rooms were beautiful and private, the pools and hot springs were dreamy, and the dining options were delicious. We loved how family-friendly it was while still feeling like a romantic and relaxing getaway. We can’t recommend Nayara Gardens enough, it’s a place where you can truly disconnect, reconnect with nature, and create memories that will last a lifetime. We can’t wait to come back!
Read More
michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

everything good
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My wife and I stayed at Nayara Gardens last year. We loved it so much we came back this year. Such a beautiful resort! Staff, service and food all 1st class. Alberto Vargas on the reservations team booked our transportation from/to Liberia, our dinner reservations at the resort as well as all our activities. He was super responsive via email and everything went perfect. Johnn and the rest of the front desk staff treated us as old friends. The restaurants are all fantastic! Nayara Culinary Director Chef Gianluca Re Fraschini made it a point to stop and introduce himself to us and then had an off-menu custom dinner prepared for us that night that was fantastic!. What more can I say just a first class resort! We are already planning a trip back next year!
Read More
Rizzy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a wonderful stay overall and truly enjoyed the property as part of my husband’s birthday trip. The resort is beautiful, the accommodations were excellent, and we appreciated the peaceful setting. Unfortunately, our experience was impacted on the final day due to a miscommunication regarding our airport transfer. I had confirmed transportation the day before and was instructed to be at the front desk at 7:20 AM. We arrived early, but it became clear that the request had not been properly relayed to the team. As a result, we departed nearly an hour late and came very close to missing our only nonstop flight home—which would have significantly disrupted our schedule. While this was a frustrating end to an otherwise lovely trip, we do hope to return. Next time, I will be sure to double-confirm any arrangements made with the staff to avoid similar issues.
Read More
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything about this place was amazing
Miss Amanda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nayara Gardens was exceptional!! It truly exceeded my expectations. The property is gorgeous, the restaurants offer delicious food, and the rooms are spacious, modern, and beautiful. As others have mentioned, it is essentially one big resort with 3 different sections, so you can easily visit Nayara Springs and Nayara Tents by simply strolling the property. Personally I loved staying in Nayara Gardens because of the fantastic location/proximity to the Terraza restaurant where the complimentary breakfast buffet was offered (I’m not a morning person and so I’m usually rushing to make it 😅). Plus, golf carts are available to take you across the property to different restaurants, pools, and spas. I got a treatment at Sukho Spa (the spa in the Nayara Tent section) and it may have been the most gorgeous spa experience I have ever had. We also loved the hot springs on the property; beautiful and relaxing. The staff is extremely warm and helpful. We saw a couple sloths and several toucans in the property (admittedly with the assistance of staff pointing them out). Overall we had a fantastic stay and wish we spent more time there!
Read More
NICHOLAS
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Had the pleasure of staying at Nayara again and everything was excellent! From the room to the service we had a great time and can't wait to go back!
jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect!
Adam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️
Trevor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We stayed here for our honeymoon and really loved it. The vibe is tropical and intimate. It was very romantic. The staff are extremely friendly all the time and the spas are incredible. Awesome if you are looking for the jungle side of Costa Rica near the Arenal Volcano.
Cole
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Most magnificent stay all the way around!!
Rahul
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

From start to finish, our experience at Nayara Gardens was absolutely immaculate. We arrived via shuttle, where we were warmly greeted with a personalized sign. Check-in was seamless, and our room was already set up with a special anniversary treat waiting for us. Upon arrival, we were welcomed with a refreshing drink, taken on a tour of the property, and personally shown to our room. Though we stayed at the Gardens, we had full access to both Nayara Tented Camp and Nayara Springs. The resort’s golf carts made getting around effortless, arriving within minutes whenever needed. A special shoutout to Kevin and Johnn from the front desk, who handled all our reservations and answered any questions we had with ease. One of the highlights was our private heated pool, perfect for a relaxing late-night dip. Everything was impeccably clean, and we loved the thoughtful turn-down service. The stunning views and serene atmosphere made this the most relaxing stay we’ve ever had. We spent a lot of time at the Tented Camp infinity pool, where Christopher and Andrey kept us well-hydrated with incredible cocktails—thank you both! The resort also helped us spot incredible wildlife, making us feel truly immersed in the rainforest. We saw sloths, monkeys, and beautiful birds, which made our stay even more magical. We also indulged in a couple’s massage, which was so soothing that I nearly fell asleep. Afterward, we enjoyed extra time unwinding in a jacuzzi overlooking the rainforest, complet
Read More
Vadhusara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property is immaculate and clean! Each accommodation is well designed to give you privacy and a feel of luxury. The thing that really stands out is the service. - staff is so polite and welcoming, just makes your day start right. The welcome drink, the scrumptious breakfast, the special attention at dinners - get you in the right mood for rte vacation. Our only sour experience was that our unit’s water pipe had burst and we did not get water in the unit. That was a bummer as we wanted to freshen up after a long day of journey. They said that it would be fixed in an hour, which it wasn’t and after we raised the concern, we were given another room. And they picked up our dinner tab. Again - the staff was very courteous about it, we appreciated the gesture a lot. But nevertheless did not like the fact that we had to pack/unpack twice; and that they did not keep us informed/get the issue corrected by when they said they would. Regardless I would definitely give another chance and stay at the property as it was so well planned. The golf carts, thermal pools, luxurious ambiance, food options were excellent. Above it all was the hospitality and friendliness of the staff!
Read More
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Villa with Rainforest Pool and view of Arenal Volcano was beautiful. Staff was amazing in every department. Food was great at all restaurants we tried.
Alexa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is one of the nicest hotels I’ve ever stayed at. The rooms are truly amazing and so private. We stayed here for our honeymoon and the hotel gifted us a bottle of sparkling wine and little desserts. The turndown service was really nice and dry cleaning was fast and had great pricing compared to other hotels we stayed at. I can’t say enough about the staff, we arrived early for check in but staff brought us complimentary drinks and one staff William gave us an amazing tour of the property which was needed because it is enormous. So impressive with bridges and wildlife and lush tropical forest everywhere. We loved the orchids along all the paths in the resort. William also showed us the frog pond in the evening which we loved. He had amazing suggestions and helped throughout our entire stay. We did the complimentary yoga and loved the fresh cold coconut water provided afterwards. I was blown away with everything what was included and every little detail. We saw several sloths, howler monkeys and six different species of frogs on the property. We did not want to leave the resort and ate at Ayla the Mediterranean restaurant which was good and the Italian restaurant which we loved. Great vegan options at all the dining options. I can’t say enough good things and look forward to returning!!
Read More
Llewelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This place is top of the heap!! I have stayed at lots of quality resorts and this one is on top of the list.. check in was easy, room was awesome, food and restaurants were great and plentiful. You can get a golf cart to shuttle you around or walk.. the property is beautiful and has three resorts to wander thru to eat, get coffee, jump in the thermal baths, or go to one of their three spas.. its a must try and the people are also awesome!!
Read More
Number of reviews per page
20
40