Senator Puerto Plata

4/10

Las habitaciones estan muy deterioradas. La tina estaba tapada. El AC no estaba dando buen servicio.

I was not impressed with food overall, the alcohol was weak nothing was cold, just cold enough. No wash cloths in the rooms I needed to request them and was only given one for a double occupancy room. Also my tv had no signal I requested twice for someone to come, someone came and said they would return and didn’t. I would not stay again or recommend to friends and family.

The hot water in the room sometimes is not that hot

First of all I been to this resort 3 times before. Had a wonderful time each time. This time was even better. First I wanna say Michelle at the front desk is awesome. She is very attentive to every need and make sure that your stay is fabulous. Also, I really enjoyed the little games that you had in the street in the evening that made things fun and as always, the food was awesome. There was never a shortage of fresh fruit or food at any time of the day and we appreciated the ice cream pizza shop and coffee shop. can’t wait until my next visit there.

Overall this resort needs renovation, a lot of things did not work especially for the cost that people are paying. The room smelled like mold and the water was not draining correctly in the shower, therefore it was leaking to the toilet area, same thing in my sister's room. We told them about it and one of the cleaning ladies said that it happens to every room. The bedsheets and pillow cases smelled dirty like feet. Drains smell like mold and in my sister's room the drain was clogged. My sister did not have water last night and her bedsheets & pillows were also smelly. I asked for a blanket since my room did not have one and despite asking for it many times, no one brought one until the last night when I was given a little kids blanket. The food from the sports bar was terrible, from the Buffett was much better. The Grappa restaurant food was ok, some were good, some were bad. From the Zao restaurant food was much better. The staff was friendly and hospitable. Would I stay in this hotel again? Unfortunately no.

Everything was very good. The Japanese restaurant is amazing! Beautiful beach and facilities

Overall I would say this resort is a 2.5 star resort. The food and drinks were poor with limited options. The beach was pretty rocky with shallow reefs. We got what we paid for as it was affordable.

Is like the 4th time I go there but this time it was so different. No music if was it was very low. The drink was bad. The food was not the best of before.

My go to place to sta

Excellent service … kind and lovely people.

Food was not good, it was almost the same all the time and after meal hours not enough choice. It was a smell coming from the shower drain. Power went off a few times and it was pitch black.

Overall, Senator was a nice and cozy place to stay. Staff was great and the convenience of having so many food options is great.

Clean, new

Rooms are dirty and not functional. We paid for ocean view and got a building view. Our shower would shut off when you put the hot water on, sink was broken, tv didn’t work. Manager yunior tries to sell you vacationpackage and when you refuse he is so rude and disrespects you and storms off. Cheapest alcohol ever and awful quality food and drinks. I would NEVER stay or come here again. Lol save your money. The only good thing was our sweet housekeeper who was so sweet and helped us get comfortable and made sure our new room had everything we needed.

Great views and overall amazing views of the Caribbean Sea.

The exterior was well kept up. The standard rooms were old and dated...but very clean. The entertainment team was really good, but the front staff wad just OK. Communication wirh the resort was great. Nice little shopping area there. Food was just OK. PrIce was good though, we enjoyed our stay and would definitely go back for the value. View of the cruise ships was awesome.

Family trip of 5. We had such an amazing time. Easy check-in. The service was great, all the staff were friendly and helpful. Food was very tasty. Would recommend!

Very poor food quality.

The beach has an undertow with red flags. But just around the corner where the cruise ships go to dock there’s a private beach for the resort with calm swimmable water, loungers, shade drinks etc. The buffet food is varied and good. The a la carte restaurants are not worth the effort to book. Our room was renovated and lovely.