Acacia Galapagos Boutique Hotel

Hotels
9.6
/10
Exceptional
15 reviews

What Guests Say About Their Stay

Jennifer Cristin
10.0
/ 10
We absolutely loved Acacia House. All of the employees are fabulous and want to make your stay the best it can be. We stayed in #202 which overlooked the pool. We had a king bed and the room was large and the bathroom had a nice tub and shower and a nice balcony that looked over the pool. We had a great breakfast which included eggs your way, avocado, toast, yogurt, granola and fresh fruit and a fresh juice & coffee. It was soooo much food but excellent!! Ohhh and also empanadas and bacon. The location is perfect. It’s about a block or so off the Main Street. So many restaurants within 2 min walk and also a salon and place for excellent massages. Whatever you need Bente and her wonderful staff can arrange for you. The beds and linens were so comfy! The pool was perfect! We absolutely recommend this hotel. I promise, you will love it!
Deborah
10.0
/ 10
We’re a couple and stayed for 6 nights in February. What stands out above all is the warm hospitality and service. Claudia and her two colleagues were amazing - helping with dinner reservations, arranging for laundry services, serving us a different wonderful breakfast each morning. Hotel has a modern design, always pristine. Spaces outside to hang our wet swimsuits. We were on top (third) floor and had an issue with getting hot water only once and staff came up immediately to address it. Highly recommend!
Kylie
10.0
/ 10
Perfect location in town to be able to walk to restaraunts and then hike out to Tortuga Bat. Staff was super helpful and room was comfy
In the Area
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C/ Floreana Y Matazarnos, Puerto Ayora, Santa Cruz, Galapagos, Ecuador, 200350

Main Facilities

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Swimming Pool
WiFi
Staying at Acacia Galapagos Boutique Hotel is a good choice when you are visiting Puerto Ayora.
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What's around Acacia Galapagos Boutique Hotel

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C/ Floreana Y Matazarnos, Puerto Ayora, Santa Cruz, Galapagos, Ecuador, 200350
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Discover More About Acacia Galapagos Boutique Hotel

Location


Staying at Acacia Galapagos Boutique Hotel is a good choice when you are visiting Puerto Ayora.

About Acacia Galapagos Boutique Hotel

Acacia Galapagos Boutique Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Staying at Acacia Galapagos Boutique Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Acacia Galapagos Boutique Hotel

Others Acacia Galapagos Boutique Hotel
Others

Hotel Services

  • Tours
  • Luggage storage
  • Front desk
  • Concierge

Things to Do

  • Hot tub
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

General

  • Rooftop terrace

In-room Facilities

  • TV

Accommodation Policy & General Information in Acacia Galapagos Boutique Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Rollaway bed fee: USD 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 6:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
13:00 - 21:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
13:00 - 21:00 - Before 10:00
Available rooms at Acacia Galapagos Boutique Hotel
8
Another facilities in Acacia Galapagos Boutique Hotel
Tours, Luggage storage, Front desk, Concierge, Hot tub

Frequently asked question in Acacia Galapagos Boutique Hotel

What are available facilities at Acacia Galapagos Boutique Hotel?
There are top facilites at Acacia Galapagos Boutique Hotel such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Acacia Galapagos Boutique Hotel?
The standard check-in time at Acacia Galapagos Boutique Hotel is starting from 13:00 - 21:00 while the latest check-out time is at Before 10:00
How many stars does Acacia Galapagos Boutique Hotel have?
Acacia Galapagos Boutique Hotel is a 2.0-star hotel.
How many rooms does Acacia Galapagos Boutique Hotel have?
Acacia Galapagos Boutique Hotel has 8 rooms in total.
What are the guest reviews for Acacia Galapagos Boutique Hotel?
Acacia Galapagos Boutique Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Acacia Galapagos Boutique Hotel

9.6
Exceptional
From 15 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

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Traveler Reviews Acacia Galapagos Boutique Hotel

Number of reviews per page
20
40
Top reviews
Jennifer Cristin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We absolutely loved Acacia House. All of the employees are fabulous and want to make your stay the best it can be. We stayed in #202 which overlooked the pool. We had a king bed and the room was large and the bathroom had a nice tub and shower and a nice balcony that looked over the pool. We had a great breakfast which included eggs your way, avocado, toast, yogurt, granola and fresh fruit and a fresh juice & coffee. It was soooo much food but excellent!! Ohhh and also empanadas and bacon. The location is perfect. It’s about a block or so off the Main Street. So many restaurants within 2 min walk and also a salon and place for excellent massages. Whatever you need Bente and her wonderful staff can arrange for you. The beds and linens were so comfy! The pool was perfect! We absolutely recommend this hotel. I promise, you will love it!
Read More
jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The location
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We’re a couple and stayed for 6 nights in February. What stands out above all is the warm hospitality and service. Claudia and her two colleagues were amazing - helping with dinner reservations, arranging for laundry services, serving us a different wonderful breakfast each morning. Hotel has a modern design, always pristine. Spaces outside to hang our wet swimsuits. We were on top (third) floor and had an issue with getting hot water only once and staff came up immediately to address it. Highly recommend!
Read More
Danny J
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I loved everything about this place staff, food, hospitality and room.
Kylie
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Perfect location in town to be able to walk to restaraunts and then hike out to Tortuga Bat. Staff was super helpful and room was comfy
Laurence
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff here are the friendliest, most helpful, most thoughtful and most professional I have encountered in the 58 countries I have visited. They absolutely added to the specialness of our honeymoon. And everything else about the hotel was amazing, from the size, decor, maintenance and cleanliness of the rooms, to the deliciousness of the food. I would like to thank all of the staff for making our trip so memorable. You are truly the best!
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Ian
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This was the second time we stayed at Acacia during our trip. I can’t recommend this hotel highly enough. The staff are so kind, considerate and professional. The rooms are a pleasure to sleep in, always immaculate, freest and clean. There is a tranquil foyer, landing area which is a great spot for looking at the sea, reading or just resting. The location is ideal for Santa Cruz, just off the Main Street, quiet enough for a peaceful sleep. A big mention must go to Jose, Claudia and Carolina who made us feel most welcome. Thank you for a.very pleasant stay.
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Vinod
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very helpful staff
Arlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Garrett
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The room was clean and the cold ac. Check in staff were pushy. She asked 3 times what tours we were going on. She spoke loading and fast. My English isn’t perfect and when I asked her to slow down and repeat herself, the manager was giggling. You have provide your room key as collateral forms beach towel. They also want to know exactly what time you are having breakfast each day ahead of time. I will not stay here again. The location is perfectly central though in downtown.
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walter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
Nahal
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
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Kei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We stayed at Hotel Acacia for 6 nights, and we were extremely pleased with its clean rooms, excellent staff, and delicious breakfast! The hotel is perfectly situated in Puerto Ayora, walkable to everything in town. The hotel crew also connected us to an agency that helped us book day tours, with which we embarked on the tours to North Seymour and Pinzón. They also helped us coordinate transportations to and from the airport. Our trip to the Galapagos was made perfect by Hotel Acacia! Thank you!!
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Yurleidis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The Acacia is absolutely everything a boutique hotel should be. The small staff, led by Carolina could not have been more welcoming. Our room was on the smaller side but very well designed to be comfortable and useful. Pool area is tranquil and very beautiful. Breakfasts were fantastic cooked and served fresh. The property is a short half block from the main waterfront area. There was also great laundry service at $2 a kilo that made the rest of our trip much more convenient. Could not recommend this experience more highly. Absolute excellence.
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Claudia
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Incrivel, otimo atendimento! Hotel limpio e com una pisicao privilegiada no centro de tudo. Otimo atendimento do José...
Luminita
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Fantastiskt mysigt hotell, underbar personal, vi rekommenderar det väldigt varmt.
maria v A
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Hotel pequeno e calmo. Otima localizacao. Atendimento agradavel. Quando temos que sair cedo, antes do café, para os passeios, eles preparam uma cesta de alimentos para levar-mos. São muito atenciosos. Só teve um problema em usar a hidromassagem. A funcionaria teve problemas em liga-la. Parece que havia um problema com a Hydro, Ele nao tem serviço de bar e restaurante mas, 1 rua abaixo estão localizados todos os restaurantes.
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Miguel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Muy bonito hotel, muy tranquilo y con muchos buenos detalles la atención personalizada y Carolina de recepción hace extraordinariamente su trabajo facilitando todo y orientando todoooo
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