Santorini Village - Hotel Boutique

TV doesn’t work. Toilet won’t flush. Booked the $29 option $33 after tax but upon arrival told that bathroom is separate and breakfast was not included like advertised. Paid $60 more just to upgrade to the bungalow with no TV and bugs. Worst decision but we drove so far from airport to get here.

This place should not be in Expedia's list of properties. Place and pool dirty. When we arrived, there were no other guests in the property, very unsecure location. We decided not to stay, we rented an Airbn in El Tunco much much better thatn this one.

Looks were sure deceiving when it came to this place. I would not recommend it at all. The pool was dirty, the AC was not working properly, not much to do. This place was run down. I left and I didn’t care if I got refunded or not. I was not pleased and ended up leaving an hour after arriving and finding a better place to stay.

Excellent service nice place.... 👍

So dissapointed by this hotel. For the price we paid (£230) for 2 nights, we were expecting somewhere much, much nicer. The property may have looked like the photos a decade ago, but it has clearly not been looked after for a very long time. The pool looked disgusting so we didn't use it once. The room was dirty and with cracked and faded paint. The only redeeming feature was that the A/C was effective in our room.

Nothing was amazing we wanne to stay was horrible the pool nasty the bedroom also nasty the pictures that we saw on the app was not the same we had to look for another spot to stay because it was not worth it and when we canceled 2hrs later they did not refund the money that was mess up my wife was really mad doesnt worth that money sorry

Property need an update

The staff is very friendly, the place is very clean. The only bad thing is that their pool doesn't work.

I'm so sad to rate this beauty place bad, from the check in the room included in my package, It was not what they advertised in the webpage, she get another room with AC, I had to payed $379.00 extra, then he toilet was not working for #2, the next morning I talked to the manager about it, I told her the I would like to leave, the room was not what I the first day

No breakfast as advertised. Air conditioning did not work. Pool was green and un usable. Also no hot water. And located not near anything.. Place has potential but needs some upgrades

Beautiful place

TL:DR: DO NOT STAY HERE. This place sucked to be honest. Keeping this review short, the room I booked for myself and three of my friends was a bunk bed with a queen bed. When we got our room it was a bunk bed and a full bed. Not what was promised and paid for. The “one minute walk to the beach” is a lie as it’s actually a 7-10 minute walk down about seven or eight blocks. If you try to go behind the village and directly to the beach, it’s apparently just a river or something, so you can’t enter the beach that way. Our room was dirty and the pools at the village were gross. My bunk bed literally had spider webs on the corners. The WiFi also just does not work. I was excited to finally have a good internet connection but I get one bar, if any connection at all, from my room. The free breakfast was made up of the worst bread and coffee I have ever eaten, some scrambled eggs, and two plantains. We saw a sign advertising an all you can eat breakfast for $8 and laughed and we had to look around for a single worker to even be served our “free breakfast” that was included with the booking. My roommates and I solely booked this place because it was the closest to the beach and cheap, but I promise you, DO NOT STAY HERE.

Got to the property and the gate had a chain & lock on it. It was pitch black dark no lights. Thank God my driver waited. After a hr of waiting a man came & told me there was no reservation. No one spoke English. I had to find a hotel late at night. Called Expedia next day they could not get in contact with hotel. I paid out of pocket for the rest of my stay. EXpedia would not refund or help me with another hotel. I called eveyday while in Elsalvador. They kept telling me they could not contact anyone. I got a partial refund when i got back home. The dis not want to. Stayed on the phone for 3 hrs while they tried to keep calling hotel

Do NOT come here. Terrible experience. If you enjoy cockroaches, centipedes, animal feces on the bed, and multiple power outages throughout the night, public showers where the doors don’t lock, shower heads that trickle down, this is the PLACE FOR YOU! If you don’t like those things, run. This place is nothing as it is advertised, it’s a scam. Do not waste your money. Go anywhere else. They also advertise free breakfast included, which they scoffed at when we asked for. We should receive a full refund for this trickery.

Staff are super welcoming and friendly constantly going above and beyond offering us fresh coconuts off the property and a free sandwich. Super close to el tunco tents are most affordable thing in area 10/10

I recommend you consider looking at all reviews. I had booked 2 rooms for 4 guest for 2 nights. After showing up to the nasty hotel Vanessa the lady that greads you advised their was only 1 room available. I tried getting my full refund from expedia but management at that hotel lied and said they had offered me 2 better rooms for the same price to avoid me getting my full refund. They are liars, unethical, and unprofessional. The ratings on Santorini Village is horrible. Customers service is terrible, the pools are dirty, when you show up you will regret staying here. Please boycott Santorini Village.

We where left to care for ourselves. we where the only ones at the property at a time and the light went of because of a storm try finding someone to check the switches for the light and no one was to be found we where there about 4hrs with no light. Also the pool even though we got in it the pump wasn’t working to clean the water. This was basically serve yourself kinda place. If I had any questions there was no one to answer them. Whoever owns this place should care for it and hire staff and stop stealing peoples money for something that is nothing like the pictures. Because the property doesn’t provide refund if cancel. They still charge for the first night.

It was really dirty and uncomfortable, our bedsheets were stained and had bugs in them, the bathroom was not working properly and there were lizards in the room. The pool was very dirty as well. We left only an hour after arriving because we didn’t feel comfortable and we asked for a refund but didn’t get it.

very helpful and kind

Visiting the homeland with my family we decided to stay at Santorini given the proximity to the popular local beaches and restaurants as well as short drive to La Libertad. Santorini has all the basic amenities and Alex the grounds keeper was a wealth of knowledge and hospitality making our 4 nights stay a delight. My only concern was the lack of flexibility offered by the kitchen staff who only served breakfast between 8-9am, no before or after, which cause me to go without breakfasts 1 of the days there since I was 10min late returning from my morning run. Still Alex was amazing and offered me a cup of coffee to help me out on the missed breakfast