Lake District Castle Inn

The room was excellent and so were the rest of the facilities. The staff were friendly and very efficient. Although renovation work was being carried out during the day it did not interfere with the enjoyment of our stay.

We have stayed here before and returned as it is a wonderful location and the facilities are excellent. The hotel is under renovation but didn't affect our stay at all

Stayed in a family room with wife and 3 kids. Room was very spacious and comfortable, with lovely views from large windows. Dinner and breakfast both very good with lots of options. I left a jacket by mistake, and the staff were really great and shipped it back to me right away. Great service! Would definitely recommend this hotel.

The hotel is very friendly staff couldnt do enough for you . The food was 5 star on all meals and we could also pay extra to have breakfast in bed . (Real treat ) We had a four poster room which was lovely and a good size but a little noisey from the road .The beds and pillows were to hard for us but this is our preference so might suit a lot of people. All in all a wonderful stay and enjoyed the pool and sauna ,jacuzzi also We will ba back

Pros: Great location and the rooms were in very good condition. Server at dinner and breakfast beyond lovely, (but was absolutely rushed off her feet so drinks took a while). Cons: Receptionist seemed to do the minimum e.g. She gave minimal information about pool, where there were no towels available and no staff anywhere. And no apologies for that when I went along to get towels (it's quite far between the two). Pool also hard to find/ not well signposted. Only downside of the room was significant mould behind shower door. Food on the more basic side in terms of hot breakfast. If the room was cheaper I'd be less fussed.

There was a refurbishment taking place which we were not aware of from booking through Hotels.com There was painting and carpet laid across the flooring on the way to the pool and room. The workmen were friendly and helpful but the hotel was not as we would have expected for the ratings we had read. The Safe in the room didn’t work. My daughter found a hair in her folded towel and the shower water stopped coming out out of the shower head in the middle of my daughter’s hairwash. She has escema and her skin looked very sore. An enjoyable stay but not what we had expected

The room clean and comfortable but outdated in Decor, however there was substantial upgrading works taking place throughout which was mentioned on booking and never affcted our stay . The bathroom felt newly installed, clean and with a decent shower and bath. Where the standards drop is the food. Choose to eat on site first night due to arrival later than planned , a valentines menu and the food was poor . Undercooked pasta , overcooked salmon and bland tasting all round . The offering for breakfast was good , with a good selection of fruit , cereals , pastries ect until the cooked breakfasts arrived . It was rushed through in a time that it couldnt of been cooked to order and wasnt hot on both mornings . A real shame as the location for a bit of peace and quiet was great but 100% need to up the quality of food service and Cooking .

The hotel is in a quiet rural area out of town. It would be beneficial if you have a car, but there is a good bus service and the bus stop is across the road from the hotel. When we were there the hotel was being renovated but we never found this a problem and everyone was very helpful, lovely staff.

Lovely views

Beautiful scenery staff excellent and very friendly food options excellent and big portions. Bus service outside the hotel would stay again

Friendly Staff We stayed in a dog friendly room it was very clean very roomy Food very good and reasonably priced Me my wife and son had a wonderful weekend and definitely will be back

Staff were very friendly and accommodating throughout our stay. The leisure facilities are fabulous and our children loved it. The roaring log fire was our favourite spot to sit and play a game or two.

Good value one night stay. Excellent staff, spotless room and great evening meal/breakfast. Leisure facilities a bonus

Staff and food spot on. Rooms a little dated and came with no fridge which was a surprise. Building work was going on which cannot be helped but would have been nice to be informed.

Excellent

As previous review, hotel undergoing renovations, however we did not find them intrusive. Staff great, good swimming poo, and excellent breakfast. TV in our room didn’t work properly, but maintenance due to fix. Thank you.

Lovely one night stay. Room very clean and comfortable. Staff very friendly and helpful. Leisure facilities good - nice pool, also used hot tub and steam room. All good.

No warning of renovation works, strong smell of paint, fire doors wedged open, I had to close myself. Quite cold as all doors open. Lots of flies too.

The renovations are making the hotel look better when complete. The staff were helpful. The leisure facilities are good, clean and nice. Great hotel for a weekend or a business trip

Fantastic hotel and service only gave 4 star for condition as in middle of refurb to make it even better - the changes so far to the pool area are second to none