Somerset Hotel Baker Street London

The Somerset hotel offers excellent value accommodation in London in an excellent, clean, spacious, and safe location! My family and I stayed here in mid-August and were delighted that the hotel was not only close to the Underground, groceries, shops, and amenities, but it was only a short walk to Regent's Park! Eyaz was beyond helpful and welcoming, and did everything possible to enhance our stay with his kindness, care, and professionalism. We will definitely stay here again!

Whilst accepting the Somerset is a budget hotel in the West End, there is no excuse for incomplete repairs in the room, a broken toilet seat, only one towel in the room when it was booked for double occupancy, only 1 spare pillow and a very uncomfortable bed. The out of hours keypad entry system is unreliable - it took nearly 10 minutes to get it to work. On the plus side, the shower was very good. In summary, a great location, but in shabby condition

We had a lovely family stay for 4 nights at the Somerset Hotel. Great hotel, extremely polite and friendly staff, great location to the whole city. Would stay again. Came with three young children and 2 adults made to feel welcome as soon as arrived, room was already ready so shown to it. Very spacious with three double beds and a bathroom that was private for you. Drinking facilities in the lounge. We where on the ground floor for a family room and very spacious especially as 5 of us. With a small table and chairs and floor space for the kids to play with their new toys. House keeping where so kind and friendly and nothing was a trouble. Would recommend to anyone wanting a great place at a great price. Photos are from when I has stripped the beds forgot to take some when we arrived.

It‘s a great location, close to green Regent‘s Park and next to Baker Street Underground. The room is badly maintained. Double windows were out of order, main window couldn‘t be opened properly and the room wasn‘t clean. Although the price was rather low for London, it‘s wasn‘t worth the price.

My booking was cancelled without notice

Check in was set for 3, but our room wasn’t ready until 3.30. The room is incredibly basic but that’s what you pay for! No safe in the room, which is a little unorthodox for central london! Our room had a broken window too (couldn’t lock or stay open). Overall, it’s a cheap hotel and I wouldn’t stay for more than one night, but it does the job.

The room was lovely and in a great location the reception lady was the highlight though! She was an absolutely lovely American lady and looked after us amazingly… Evening buying my partner a birthday card on her birthday!! A great person being the face of the hotel.

Budget friendly hotel, does exactly what u woukd expect. Bit if a hike upstaits if you sre staying on 4th floor lol. Near the rube and perfect for lords cricket.

Staff are super friendly and will accommodate you to the best of their ability, the hotel itself is good if you are on a budget!

Really bad. Small bedroom, tiny tiny bathroom, bath half length, no bath taps, stairs carpets and walls like from a horror movie (no exaggeration) Shocking.

Dated , carpet on stairs seen better days , okay for one night stay

Eyaz Great host 👏 very accommodating.

Perfect location, short walk from Marylebone station and Baker Street

Perfectly acceptable for an overnight stay. A little basic, but everything was clean and staff were friendly

The bed was very comfortable and clean, the room super spacious, and the shower had excellent water pressure. Everything was very clean. Although the building itself is quite old and could really use some renovation, the location was perfect for my plans in London. There's an excellent bakery just a 2-minute walk from the hotel, Regent’s Park is only 10 minutes away, and Baker Street offers a variety of restaurants. The Sherlock Holmes Museum is also just around the corner, on the street behind the hotel. The only downside was that the price felt a bit high considering the condition of the building and I was a solo traveller.

There are better hotels for this money. It was dirty, unorganised and just very poor. Avoid.

We arrived early and the staff were very accommodating in leaving our luggage as we went out to check in later. The front entrance steps had sections thst were tapped up but the entrance was nice. Once we arrived to check in the service was great as thry put our luggage in the room, it was a large that you can used to be a office or dining room at one point but the hotel looked unfinished with works going on. The bathroom was nice but small and the fan did not work so the room was eet after a shower and there was gaps underneath the shower but it was all manageable. Our room aas a family roon which was nice and large which we liked but the room could benefits with black out curtains as it is on the ground floor so the street lights glared in and having to listen buses going regularly through out the night was a struggle with three childern but we managed. The staff and service though were excellent and would go again but not with my family.

Carpet inside the rooms was old and stained. No elevator, floors were not leveled. When you walk you could hear the floor cracking

This is an old (by US standards) building with lots of intricate details, BUT, I think they are trying to remodel/restore it, and the walls still need paint, there is duct tape on the stairs carpet inside and outside the building and the room was small. We had to go to the dark, somewhat dinghy lobby for coffee and if you needed the front desk person, you had to ring a bell. We did feel safe in this busy neighborhood with all the tube stations, coffee shops and restaurants. A 45 minute walk got us to Trafalgar Square and a 20 minute walk got us to Regents Park. Emilia's restaurant was FANTASTIC! And just around the corner

The place is conveniently located near several underground stations in the very safe, clean neighborhood. The concierge was very helpful with directions to local restaurants, navigations, etc. the only issue our group had is the complete lack of ventilation in the bathroom which is a problem for 5 people sharing the same room