Trafalgar Square by Excel Apartments

Apartments
6.8
/10
Pleasant
36 reviews

What Guests Say About Their Stay

Partha
10.0
/ 10
We had an amazing stay. Nice 2BR ensuite APARTMENT with a loft Living room. Kitchen equipped with W/M and D/W. We had a nice stay, especially in the heart London with all points of interest, restaurants etc around. The only negative were the rounded flight of stairs, which led to some discomfort with suitcases being brought up, especially to 3rd floor.
Mark
10.0
/ 10
Great location, an earlier check in time would be beneficial. But all in all a great location.
michael
10.0
/ 10
So the good, the bad, and the ugly of this choice. First, the good. The location cannot be beat. The flats are within walking distance of four or five tube stations, hundreds of restaurants and pubs, as well as a dozen or so landmarks. For the price, this is an excellent choice for people that don’t need hotel amenities during their stay. I really cannot stress enough just how much I loved the location. First night, we walked one block and were able to stop the fridge from one of the local groceries. Were able to take a break in the middle of each day because of its vicinity to several tube stations as well. we were there seven nights, saw five shows, and the flat was within a 15 minute walk of six of those shows. The bad. The stairs getting to the flat are exceptionally narrow. We were lucky in that we had the flat on the second floor, so we only had two flights of stairs each time. So if you have an issue with stairs, this would definitely be a challenging place for you. Also, the flat is hot and there is no way to cool it off. The windows open, but they don’t provide much of ventilation and absolutely no Crossbreeze. There is a fan provided, but it might be one of the most useless fans I’ve ever seen. Finally, the ugly. The toilet is smaller than most American closets. It is extremely hot and narrow. Very uncomfortable. Still a 5 star review largely due to the location and price!! Would definitely stay there on a return trip.
In the Area
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43a Chandos Place, City of Westminster, Central London, London, England, WC2N 4HS
Staying at Trafalgar Square by Excel Apartments is a good choice when you are visiting City of Westminster.
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What's around Trafalgar Square by Excel Apartments

43a Chandos Place, City of Westminster, Central London, London, England, WC2N 4HS
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Location


Staying at Trafalgar Square by Excel Apartments is a good choice when you are visiting City of Westminster.

About Trafalgar Square by Excel Apartments

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get precious and unforgettable moment during your stay at Trafalgar Square by Excel Apartments.

All facilities in Trafalgar Square by Excel Apartments

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Others

Public Facilities

  • Others
  • Smoke-free area

Accommodation Policy & General Information in Trafalgar Square by Excel Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 350 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a debit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Hotel only accepts guests with minimum age of 25

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
15:00 - 23:00 - Before 10:00
Available rooms at Trafalgar Square by Excel Apartments
3
Another facilities in Trafalgar Square by Excel Apartments
Others, Smoke-free area

Frequently asked question in Trafalgar Square by Excel Apartments

What is normal check-in & check-out time at Trafalgar Square by Excel Apartments?
The standard check-in time at Trafalgar Square by Excel Apartments is starting from 15:00 - 23:00 while the latest check-out time is at Before 10:00
How many stars does Trafalgar Square by Excel Apartments have?
Trafalgar Square by Excel Apartments is a 4.0-star hotel.
How many rooms does Trafalgar Square by Excel Apartments have?
Trafalgar Square by Excel Apartments has 3 rooms in total.
What are the guest reviews for Trafalgar Square by Excel Apartments?
Trafalgar Square by Excel Apartments is well-known for its Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Trafalgar Square by Excel Apartments

6.8
Pleasant
From 36 reviews
Cleanliness

8.2

Room Comfort

6.4

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Traveler Reviews Trafalgar Square by Excel Apartments

Number of reviews per page
20
40
Top reviews
Ferran
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

On the very afternoon I was scheduled to check in, I received a call from Excel Apartments informing me that the apartment I had reserved was no longer available. I was then relocated to a completely different property—an old and dirty apartment located 40 minutes away. Due to the unacceptable condition of the replacement apartment, I left immediately and was forced to find and pay for an alternative hotel on short notice. Despite this, I have still not received a refund for the original booking. Zero customer service. A complete joke
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John
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pros: Great location near shopping, restaurants and transportation. Also it was clean. Cons: Over 60 steps to get to unit on narrow curving stairs. No control over AC and no way to reach landlord. Very noisy with sirens at night with nearby law enforcement building. Street side bedroom very bright early in the morning with inadequate shades and curtains.
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Verified traveler
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was an absolutely awful experience. No working wifi, stuffy and extremely loud with the police station across the street. In addition the management never fixed the wifi during my stay and proceeded to argue and accuse us of lying. I’ve never experienced such a hostile host.
Imran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Late check in. The host instructed us to not to get there before 3pm. We got there at 320 and the cleaning lady was just starting the cleanup. It took her 2 hours to clean so we had to sit on the side to wait for her to finish so that we could get get ready and leave for our event that evening. Wifi did not work the 3 days we were there. The sofa in teh living area had stains and all the window blinds were broken.
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The location is the winning factor for this property. Communications were a bit 'lecture/school teacher like' but did provide all the info I needed. The property is tired, broken sofa, broken blinds, but the bed was comfortable and the bedroom quiet and dark (as you'd want). Poor toiletries provided (barely enough for 1 night - I stayed 4) and poor/no discernible eco/recycling efforts. I suppose the summary is it was adequate but there are better properties for the money in the same area.
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Partha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We had an amazing stay. Nice 2BR ensuite APARTMENT with a loft Living room. Kitchen equipped with W/M and D/W. We had a nice stay, especially in the heart London with all points of interest, restaurants etc around. The only negative were the rounded flight of stairs, which led to some discomfort with suitcases being brought up, especially to 3rd floor.
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Helen
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Exactly what we expected. Thank you for our lovely stay!
Guy
icon-Business
Business
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Was locked out of the apartment with all my belongings inside. I had to find another hotel at midnight to stay in otherwise I would have been on the streets of London for the night. No number to ring anyone. Main door to property was locked and unable to get access.
Mark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location, an earlier check in time would be beneficial. But all in all a great location.
Katherine
icon-Business Family
Business Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Clean and well presented apartment in a busy part of london.
nicola
icon-Business
Business
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

I booked this last minute due to unscheduled meeting in London. Arrived as location at 9:30pm and I was unable to gain access. Apparently required passport id, didn’t have thus with me as uk resident I had to book another hotel, not ideal
Lewys
icon-Business
Business
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I have to say I am disappointed with the stay, the bed was extremely noisy and broken making it uncomfortable. The TV also didn’t work and the tap in the kitchen practically falling off the work service. Having stayed in other stay inn apartments and had a pleasant experience it was disappointing to have experienced the above, especially given then cost of the stay and further deposits taken I would expect more from a provider.
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Lucie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great little flat and in the middle of town. Clean, easy check in. WiFi didn’t work and a bit of a signal black spot but great value and location.
michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

So the good, the bad, and the ugly of this choice. First, the good. The location cannot be beat. The flats are within walking distance of four or five tube stations, hundreds of restaurants and pubs, as well as a dozen or so landmarks. For the price, this is an excellent choice for people that don’t need hotel amenities during their stay. I really cannot stress enough just how much I loved the location. First night, we walked one block and were able to stop the fridge from one of the local groceries. Were able to take a break in the middle of each day because of its vicinity to several tube stations as well. we were there seven nights, saw five shows, and the flat was within a 15 minute walk of six of those shows. The bad. The stairs getting to the flat are exceptionally narrow. We were lucky in that we had the flat on the second floor, so we only had two flights of stairs each time. So if you have an issue with stairs, this would definitely be a challenging place for you. Also, the flat is hot and there is no way to cool it off. The windows open, but they don’t provide much of ventilation and absolutely no Crossbreeze. There is a fan provided, but it might be one of the most useless fans I’ve ever seen. Finally, the ugly. The toilet is smaller than most American closets. It is extremely hot and narrow. Very uncomfortable. Still a 5 star review largely due to the location and price!! Would definitely stay there on a return trip.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The apartment is nice on the surface and clean enough. But it was SO hot and SO loud. It's opposite a police station and at minimum every hour through the night a police car came past with the sirens on and it felt like they were in the room. Which sadly meant no sleep at all.
Scott
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Apartment is HIGHLY lacking in safety! One night I was upstairs in the kitchen, my young daughter was in the front bedroom with the door closed, my son in the shower, my wife in the other bathroom. I hear a commotion in the downstairs hallway and hollered out to see what was going on. I got no response but heard a door close. I look down to see the locked front door closing. I rush down to open it and see no one. I headed down the steps to find the person from the lower unit entering their room. They stated they had mistakenly went to the wrong floor. Their door code worked for our door. This was Extremely concerning, and made my wife feel very uncomfortable. For this reason alone, I would be very cautious about booking. Check in process was overboard. Multiple contacts and documentation requirements that felt unnecessary and interruptive. Of a 3 week trip and 8 hotels/apartments this was by far the most difficult to deal with. Size and comfort of the apartment was great. Location was good with lots of things nearby. The upkeep of the apartment was lacking with several things damaged, broken, or not working. The washer/dryer made clothes come out with a terrible odor. The unit was not clean at all with large clumps of hair and dust found throughout, and dishes were dirty with chunks of food on them.
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Veronica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent location, walking distance to all attractions! Can’t fault this apartment in the heart of London.
Turgay
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great location, and a cosy apartment unit furnished properly for two people. It was great as far as easy access to so many points of interest is concerned (museums, eateries, theaters etc.) If you are intending to conduct a little bit of work through internet connection at the property, forget it! You will find a low bandwidth, totally unreliable service. Area is full of pubs and eateries, which makes it a bit noisy during night (into the late night).
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Elsa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Space was great. Be prepared to for a lot of stairs if you are in #3. We counted 63. Overall it was great place, central location.
Richard
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Good bits:Great location and good apartment. Great shower. Small bad bits: Key code needs to be clearer, it took us ages to get in. No cutlery that we could find, we did ring but no one came. Also WiFi was not very good. The company emailed us at 1pm asking if we had left by 10am.we actually left at 9.30am so this was a bit pointless.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.