Troy

Hotels
7.8
/10
Pleasant
758 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.

William

10.0
/ 10
I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.

James

10.0
/ 10
We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
In the Area
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68-70 Queensborough Terrace, Bayswater, Westminster, Central London, London, England, W2 3SH

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Troy is a good choice when you are visiting Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Troy

68-70 Queensborough Terrace, Bayswater, Westminster, Central London, London, England, W2 3SH
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Lobby Troy
Lobby 2 Troy

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General


Near Kensington Gardens

Location


With a stay at Troy in London (London City Centre), you'll be steps from Kensington Gardens and 12 minutes by foot from Hyde Park. This hotel is 0.7 mi (1.1 km) from Kensington High Street and 0.5 mi (0.9 km) from Kensington Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.1 km / 0.1 mi
Queensway - 0.2 km / 0.1 mi
Kensington Palace - 0.9 km / 0.5 mi
Hyde Park - 1 km / 0.6 mi
Kensington High Street - 1.1 km / 0.7 mi
Portobello Road Market - 1.1 km / 0.7 mi
Paddington Central - 1.2 km / 0.7 mi
Royal Albert Hall - 1.5 km / 0.9 mi
Imperial College London - 1.6 km / 1 mi
Science Museum - 1.9 km / 1.2 mi
Park Lane - 2 km / 1.3 mi
Marble Arch - 2 km / 1.3 mi
Cromwell Road - 2 km / 1.3 mi
Natural History Museum - 2.2 km / 1.4 mi
Victoria and Albert Museum - 2.3 km / 1.4 mi

The nearest airports are:
London City Airport (LCY) - 19.2 km / 11.9 mi
Heathrow Airport (LHR) - 24.6 km / 15.3 mi
Gatwick Airport (LGW) - 92.4 km / 57.4 mi
Luton Airport (LTN) - 60.3 km / 37.4 mi
Stansted Airport (STN) - 106.2 km / 66 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


A complimentary buffet breakfast is served on weekdays from 7:30 AM to 8:30 AM and on weekends from 8:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 33 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Troy

Common Space Troy
Common Space
Lobby Troy
Lobby
Exterior Troy
Exterior
Others Troy
Others
Restaurant Troy
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Buffet breakfast

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

General

  • Microwave (shared)

Accommodation Policy & General Information in Troy

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Troy
33
Number of floors in Troy
5
Another facilities in Troy
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Smoke-free area

Frequently asked question in Troy

What are available facilities at Troy?
There are top facilites at Troy such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Troy?
The standard check-in time at Troy is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
Does Troy provide breakfast?
Yes, Troy provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Troy have?
Troy is a 3.0-star hotel.
How many floors does Troy have?
Troy has 5 floors.
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More Reviews from Other Guests in Troy

7.8
Pleasant
From 758 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

9.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Troy

Number of reviews per page
20
40
Top reviews
Matt
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Basic but comfortable although my room was very warm, although it was 24 degrees outside. I had to prop open the sash window as it would sometimes close itself and when I tried using the ceiling fan the whole thing shook and looked like it was about to fall off ,so I switched that off. Aside from that staff were friendly, room was dated but clean and breakfast was good.
Read More
Donalyn
icon-with Partner
with Partner
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Very nice
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

Very comfortable stay. Would most definitely return.
Lynette
icon-
8.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it Overall the room and breakfast room where a bit chilly But id stay again if the price was good Excellent transport links tube and bus
Read More
Richard
icon-Business
Business
8.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Bruce
icon-
8.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

The hotel service is fine, staffs are friendly and helpful. Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Read More
Verified traveler
4.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
Read More
Jennifer
icon-Leisure
Leisure
8.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same. I would stay there again.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
James
icon-Business
Business
8.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

Perfect for my needs, simple. Breakfast was an extra bonus too
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
M.
icon-with Partner
with Partner
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

We had a lovely stay at Troy. Clean room, and friendly and accommodating staff.
Vinay
icon-Business
Business
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Good budget stay. The single room was ok sized. The shower unit very small as you cannot move when inside. It's fine for a short stay. Close to Bayswater station and shops/restaurants
Vinay
icon-Business
Business
6.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Single Room was very small, the main Ceiling light to low as I could hit it with my forehead...I'm 6"1. The room is catered for a small person. The bathroom sink and toilet too small. The shower cubicle height and width again too small. You couldn't manoeuvre round. Positives...Quiet and Friendly staff, free Breakfast
Robert
icon-
10.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Clean, quiet and near to Venue. All I needed. Good, recommended.
Verified traveler
icon-
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Friendly staff and clean room, and convenient location. i’d love to stay again.
Stuart
icon-
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Great location close to Queensway tube station, very close to Notting Hill and Portobello Rd etc. Very good price. Room very clean just a little cold in winter even with the small heater. Breakfast was fine for the price, boiled eggs, canned fruit, coffee, juices, croissants, cereal, bread etc. Would stay again!
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Great location. But that is about it. It has old nasty looking carpet. Terrible breakfast with staff looking angry to be working. I would not recommend it to a friend.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Troy

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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7.8
Pleasant
From 758 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

9.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Troy

Number of reviews per page
20
40
Top reviews
Matt
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Basic but comfortable although my room was very warm, although it was 24 degrees outside. I had to prop open the sash window as it would sometimes close itself and when I tried using the ceiling fan the whole thing shook and looked like it was about to fall off ,so I switched that off. Aside from that staff were friendly, room was dated but clean and breakfast was good.
Read More
Donalyn
icon-with Partner
with Partner
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Very nice
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

Very comfortable stay. Would most definitely return.
Lynette
icon-
8.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it Overall the room and breakfast room where a bit chilly But id stay again if the price was good Excellent transport links tube and bus
Read More
Richard
icon-Business
Business
8.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Bruce
icon-
8.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

The hotel service is fine, staffs are friendly and helpful. Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Read More
Verified traveler
4.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
Read More
Jennifer
icon-Leisure
Leisure
8.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same. I would stay there again.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
James
icon-Business
Business
8.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

Perfect for my needs, simple. Breakfast was an extra bonus too
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
M.
icon-with Partner
with Partner
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

We had a lovely stay at Troy. Clean room, and friendly and accommodating staff.
Vinay
icon-Business
Business
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Good budget stay. The single room was ok sized. The shower unit very small as you cannot move when inside. It's fine for a short stay. Close to Bayswater station and shops/restaurants
Vinay
icon-Business
Business
6.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Single Room was very small, the main Ceiling light to low as I could hit it with my forehead...I'm 6"1. The room is catered for a small person. The bathroom sink and toilet too small. The shower cubicle height and width again too small. You couldn't manoeuvre round. Positives...Quiet and Friendly staff, free Breakfast
Robert
icon-
10.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Clean, quiet and near to Venue. All I needed. Good, recommended.
Verified traveler
icon-
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Friendly staff and clean room, and convenient location. i’d love to stay again.
Stuart
icon-
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Great location close to Queensway tube station, very close to Notting Hill and Portobello Rd etc. Very good price. Room very clean just a little cold in winter even with the small heater. Breakfast was fine for the price, boiled eggs, canned fruit, coffee, juices, croissants, cereal, bread etc. Would stay again!
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Great location. But that is about it. It has old nasty looking carpet. Terrible breakfast with staff looking angry to be working. I would not recommend it to a friend.
Number of reviews per page
20
40