Scandic Kaisaniemi

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A nice quiet hotel in a great location with a yummy breakfast buffet.

Very good location, easy to walk to the most tourist attractions. Front desk people very friendly and helpful! Hot water offered at the lobby was an extra treat !

The first room we were in had non functioning lamps and a non functioning TV. The room ( like all others in the hotel) had no telephone so solving this problem required trips to reception. The receptionist had to come me to the room to inspect the problem as, at 4 or 5 in the afternoon, there was apparently no other staff member in whole hotel. We were offered a room change and accepted it. I asked about cancelling the next two nights based on this experience and whether we would get a refund for them ( we had paid for the room in advance). The receptionist could not answer this question but told me a manger would call me later. He did so but he couldn't answer the refund question either. I asked as told another manager would call me the next day but I received no call. I just felt worn down and pessimistic that any action would occur. This room was approximately AUD 500 per night. We were given a EUR 10 voucher The hotel's unstated policy is clear: 1. get the customers money and keep it while elevating the problem till the customer is worn out. 2. Maximise profit by having a receptionist run the the hotel after about 4pm

Although some areas of this property could do with an update and/or thorough deep cleaning, we thoroughly enjoyed our stay. Some of the common areas and hallways weren’t the cleanest. Floors in our room required recleaning/cleaning upon our arrival but everything was smooth sailing after that. Bed and linens were clean and comfortable. Room temperature was comfortable. Breakfast and helpful staff couldn’t have been better. Location was very walkable with public transportation stops right out front. Central train station just a short walk away. I recommend reserving one of the rooms with a sauna. We thoroughly enjoyed it.

Great location 5 mins walk from central train station Great breakfast … lots of choice Comfortable rooms

Pleasant stay

Great location close to everything. Friendly staff and great breakfast.

This place is close to everything

The hotel was clean, staff polite. It was in a great location!

Really good, central location. Close to railway station and metro. Old and tired hotel in need of arefurbishment/update. Breakfast was good. Quiet hotel.

hotel requires a renovation, as it is still living in 70's era. Service is good area is good and walkable from the train station

Location is great , close to the Helsinki rail road station, but the rooms are a bit tired and run down.

The hotel was very convenient. The room was comfortable. The staff was very helpful. If you arrive by train it is very close. The ferry is a very short Unar ride.

Lovely spacious room, great buffet breakfast with lots of vegan and gf options

Nice hotel in an excellent location. There's a tram stop immediately outside, the main train station is about a 5 minute walk away and it's only a 10 min walk to the harbour / Allas Spa. The breakfast was great with a mix of full English and traditional Finnish offerings. Would stay here again without hesitation.

We love going to Scandic, if only for the breakfasts! They honestly are very good and varied, and with a flare of national delicacies like the Karjalanpiirakka (I liked mine with jam) We stayed on the top floor meaning we were away from street noise, but to be honest, the location is very quiet anyway, and yet so close to the centre, and railway station- making public transport from the airport a breeze. We would have loved to try out the communal sauna, but sadly our British side prevented us when we saw evidence of others using the sauna- we didn't know what we would walk into considering how liberal the Finns are with their saunas. And with it being gender specific at certain times, we were even more timid not wanting to go on our own! (We recognise this is an us problem not a hotel problem lol) The rooms met basic expectations and we were lucky to have a window room, even though we selected the cheaper non window at the time of booking (win!). Beds were comfy, the rooms were comfortable in temperature, and the shower was excellent. People have commented the hotel is a bit dated, and I would agree, but not in a sense that harms your experience, but for example, the shower room could do with re-grouting in areas, and the headboard was missed for dusting- but these are comments that I passed on to Reception at check-out, so it's up to them what they do with that. For the price- location, breakfast and the lovely staff make this a steal, and we would definitely stay again

A great city centre location with a great breakfast - copious amounts of lovely bacon! The staff were very helpful & gave my wife a heater for the room even though in the end it wasn't needed - floor 7 is the top floor & was very quiet

It's excellent in everway

Excellent location near to the main railway station. Enjoyed our time in Ateneum (art museum), which is right next door.