B&B HOTEL Troyes Saint-Parres-aux-Tertres

Friendly staff. Well equipped clean rooms. Location good for central area

This was a perfectly adequate overnight stay on route home. It was clean and the price was right. Our Dog was also made welcome. Italian restaurant nearby with a discount for guests. Also saw lots of other fast food places nearby

Do not book and pre-pay for this hotel via Expedia. I was charged again in full by the hotels automated check-in terminal and am still battling to get it refunded.

Absolutely fine , quiet anf comfortable.

No cups in rooms to few staff no glasses one paper cup.

Good overnight stop. The guy on reception was very friendly & helpful. Awful night pouring down with rain. Asked him about the restaurant opposite said it wasn’t bad & if you show your B&B card get 15% discount. Good call it was lovely.

Quick stop over, comfy bed. Ate at Il Ristorante which was great. E leclerc fuel station over the road

Rooms and fa facilities clean and all functioning well. Perfect for a quick stopover

I didn’t like it at all. We stayed at other B&B in France and they had much better standards and cleanliness. The hotel had bed bugs. We had to wash all of our stuff when we got back in UK

Check in not great. Reception not friendly. Small room but clean. Tiny bathroom with shower. Decent breakfast

The check in was rude and abrupt. The single bed bases were dangerous and I have bruised shins because there is not enough space in the room. Breakfast would have been nice but they breached food safety food temperature was not kept hot enough.

Having requested an accessible room I found that I had to climb on crutches with some difficulty to the first floor. This did NOT please me - even though the stairs would be 'easy' if I had been fit. Additionally although I was informed of a code to access by check in information, I found it overly complex and had to telephone because I had not managed to remember BOTH my room number AND the door lock code. I know this saves staff costs and helps make the charges more competitive BUT I'm sure I could invent a better way of doing it. The room was fine and I liked the bathroom. I have stayed at other B&B hotels that were better.

Awful- automated check in machine not working helpline was rude- when it was working again didn’t issue ticket. Vending machine took my money and didn’t dispense drink. You get what you pay for I guess.

Easy stop off

Quick easy access budget hotel

Good basic accommodation. Very comfy bed annd powerful shower. Only downside was our room wasn’t made up when we checked in at 5pm. Fortunately reception was still staffed and she was able to switch rooms for us.

A great stop over on the way back to UK from the alps

Firstly I had to pay twice for this stay, once when I booked via Expedia months ago and again when I checked in via the automated check-in machine - no humans were available despite arriving at only 7pm. Expedia customer services seem to obstruct every attempt to secure a refund for the duplicate payment. They blame the hotel for not responding, refuse to understand what I am telling them such as suggesting it was too late to cancel (who said anything about cancelling?) or that the payment at check in was just a holding amount - tell that to my bank account! Secondly the hotel was pretty dire. I don't expect luxury at this price range and usually stay in Ibis Budget hotels. However, the bathroom in this hotel was truly horrendous - dirty, smelly, gaping hole in the ceiling, hole in the shower tray, water from the shower didn't drain, soap dispensers all empty. Very grotty and no somewhere I will stay again, even if I only have to pay once.

Travelling from the UK with our two dogs we stayed at the B&B Hotel Troyes to break up the journey. Room / facilities was large, basic but clean and welcoming. Locally to the hotel there are various dining establishments within walking distance.

Lady at reception was kind and welcoming. However, the bedroom was tiny, bed far too big which took over most of the small bedroom space. Moreover, I was located on the ground floor with the window directly looking over the parking lot and the bathroom was opposite this so had to close the bathroom door in order not to be seen by anyone in the parking lot. Bathroom was also very small. Also, I only have an espresso in the mornings, no breakfast so when I tried to buy one from the machine I paid by card twice - still don't know if I've been charged - and put in coins but got no espresso. I asked the couple at reception busy with breakfast if I could be given an espresso from the breakfast lounge and I offered to pay for this but they abruptly said 'no'. Maybe it's company policy, but considering I had attempted to purchase just one espresso from the vending machine, with their help also, and failed surely they could have allowed me either to pay for an espresso from the breakfast lounge or given me a free one? At the next hotel I stayed at near Geneva I was given a free espresso when I asked for one and was willing to pay for it, why not here? I have worked for five years in the hotel industry in Rimini, Italy and the way I was treated left much to be desired so I won't be returning here and don't recommend it.