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Best Western Urban Hotel
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Best Western Urban Hotel
Hotels
8.0
/10
Very Good
539 reviews
What Guests Say About Their Stay
Clare
10.0
/ 10
Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
Stuart
10.0
/ 10
Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Stuart
10.0
/ 10
Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away.
Useful to have secure parking.
Room was excellent, with a bath (although water could have been a little hotter).
Beautiful decoration on the restaurant and in the hallway/stairs.
In the Area
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48 Bis Rue De Valenciennes, Lille, Nord, Nord-Pas-de-Calais, France, 59000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Best Western Urban Hotel
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What's around Best Western Urban Hotel
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48 Bis Rue De Valenciennes, Lille, Nord, Nord-Pas-de-Calais, France, 59000
Discover More About Best Western Urban Hotel
Location
Best Western Urban Hotel is a hotel in a good neighborhood, which is located at Lille.
About Best Western Urban Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Urban Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Western Urban Hotel exclusively for you.
With all facilities offered, Best Western Urban Hotel is the right place to stay.
All facilities in Best Western Urban Hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Concierge
General
- Banquet
- Parking
- Terrace
Food and Drinks
- Breakfast
- Bar
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in Best Western Urban Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 14 for adults and EUR 8 for children
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: EUR 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 01:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 01:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Urban Hotel | 40 |
Number of floors in Best Western Urban Hotel | 4 |
Another facilities in Best Western Urban Hotel | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Luggage storage |
Frequently asked question in Best Western Urban Hotel
What are available facilities at Best Western Urban Hotel?
There are top facilites at Best Western Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Urban Hotel?
The standard check-in time at Best Western Urban Hotel is starting from 15:00 - 01:30 while the latest check-out time is at Before 12:00
Does Best Western Urban Hotel provide breakfast?
Yes, Best Western Urban Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Best Western Urban Hotel
Other sources (539)
8.0
Very Good
From 539 reviews
Cleanliness
8.2
Room Comfort
7.8
Location
4.0
Service and Facilites
8.6
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Traveler Reviews Best Western Urban Hotel
Number of reviews per page
20
40
Top reviews
Luis
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great stay at an affordable price!
Jesper
Business
4.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Terrible room, find another Hotel.
Clare
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
James
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Nice, quiet, clean, friendly
Stuart
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Debbie
Leisure Family
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Booked 3 rooms for a one night stay. Rooms were nicely styled but one of the rooms had a terrible smell in the bathroom. We reported this to reception straight away but there were no other rooms available. We were offered one free drink as compensation. The smell did not affect the bedroom as long as the door was closed but my son had to shower and use the toilet in our room as the smell in his bathroom was so bad.
The other disappointment was that breakfast was served in a basement room and not in the beautiful dining room. Breakfast was poor for the money. If visiting again I would eat at a local cafe rather than the hotel.
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Stuart
10.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away.
Useful to have secure parking.
Room was excellent, with a bath (although water could have been a little hotter).
Beautiful decoration on the restaurant and in the hallway/stairs.
Daniel
4.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Room was rather small. Toilet smelt quite badly of sewerage so had to keep door shut and hold nose during shower. Room was very hot. Location to Lillie very good and free parking made life easier: would score between a 2-3
Darren
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Verified traveler
4.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre
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Lyndsey
6.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Friendly staff but rooms are run down
Mark
Business
10.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
Excellent Staff location great and free parking
Lisa
Leisure with Partner
8.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
james
6.0
/10
Reviewed 156 week(s) ago
Hotels.com verified review
As with previous reviews there was a slight smell of drains. If I kept the bathroom door shut it seemed to reduce.
Hotel about 15 mins walk and contrary to others I don’t think it was an unsafe neighbourhood.
Andrew
Leisure Family
8.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
We had a lovely time staying at the hotel in Lille. We were only there for one night, so it was great for us. If we had stayed any longer, we would have found the area somewhat disappointing as there is very little in the neighbourhood. But the hotel bar and restaurant were really good and the hotel decor was fascinating. Good stop over, but not best location if you are staying any length of time.
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Starr
Friends and Family
8.0
/10
Reviewed 160 week(s) ago
Hotels.com verified review
We received 2 beds and we had kinda two rooms, but one room had the toilet and the other room had the sink and shower. The food and service were wonderful. The elevator worked when we arrived but after the first night it stopped working. Thank goodness we were onl the first floor. I would recommend this hotel to anyone.
Kenneth
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Just an overnight visit to Lille.We chose the least cost room - 3rd floor and small but well equipped with bottled water, tea and a Cafe Richard machine and a good shower room.
The 2nd floor was being refurbished without any disturbance to us. It is in an attractive residential street in a post-industrial area - not surrounded by cafes, but has an interesting restaurant which seems very popular with locals. The free onsite parking was very welcome when we arrived, and the Lille Metro system is about 200m away.
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J
Friends and Family
4.0
/10
Reviewed 176 week(s) ago
Hotels.com verified review
The staff seemed totally disorganised and I was overcharged for 6 breakfasts there was only one of me there 2 nights! Beautiful building and lovely food but just had a feeling you were being ripped off by an Inexperienced team
Stephanie
Business
10.0
/10
Reviewed 193 week(s) ago
Expedia Group verified review
Very friendly and helpful staff. Very good restaurant in the hotel. I ate dinner at the hotel three nights, and the food was very good all three nights. My work colleague had a car, so used the secure parking adjacent to the hotel. I chose the hotel because it was close autoroute, had parking, and close enough for me to walk into the center of Lille, and close enough that I had a short Uber ride to the EuroLille train station.
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Richard
Business
10.0
/10
Reviewed 196 week(s) ago
Expedia Group verified review
Great location for discovering Lille. A nice walk to the Grand Palais. Fantastic dining room, even the air con was marbled! Great service and lovely food.
Number of reviews per page
20
40
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