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Hotel Princesse Flore
Hotels
9.0
/10
Exceptional
264 reviews
What Guests Say About Their Stay
David
10.0
/ 10
Somewhat grand hotel in a fairly dense part of town. Excellent restaurant, with friendly staff.
Large public paid parking lot outside.
Philip
10.0
/ 10
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am.
The night porter was extremely patient.
At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Fabien
10.0
/ 10
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
In the Area
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5 Place Allard, Auvergne, Puy-de-Dôme, Arrondissement of Clermont-Ferrand, France, 63130
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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5 Place Allard, Auvergne, Puy-de-Dôme, Arrondissement of Clermont-Ferrand, France, 63130
Discover More About Hotel Princesse Flore
Location
Hotel Princesse Flore is a hotel in a good neighborhood, which is located at Arrondissement of Clermont-Ferrand.
About Hotel Princesse Flore
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Princesse Flore exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Princesse Flore.
All facilities in Hotel Princesse Flore
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Hot tub
- Turkish bath
- Spa
- Hot tub (surcharge)
- Sauna
- Steam room
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Conference rooms
- Computer station
- Business center
General
- Parking
- Reception hall
- Terrace
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Kids and Pets
- Babysitting with surcharge
Transportation
- Valet parking (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Princesse Flore
Important Note
- Fee for buffet breakfast: approximately EUR 25 to 30 for adults, and EUR 0 to 30 for children
- Covered valet parking fee: EUR 15 per night
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Hot tub fee: EUR 20
- Facilities fee: EUR 20 per person and includes use of: sauna; spa; swimming pool; water park
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
- This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments, and cash
- Mobile payment options include: Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Long-term renters welcome
- This property uses eco-friendly cleaning products
- Safety features at this property include a smoke detector, a security system, and outdoor lighting
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Princesse Flore | 36 |
Number of floors in Hotel Princesse Flore | 7 |
Another facilities in Hotel Princesse Flore | Laundry service, Welcoming drinks, Tours, Multilingual staff, Luggage storage |
Frequently asked question in Hotel Princesse Flore
What are available facilities at Hotel Princesse Flore?
There are top facilites at Hotel Princesse Flore such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Princesse Flore?
The standard check-in time at Hotel Princesse Flore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Princesse Flore provide breakfast?
Yes, Hotel Princesse Flore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Princesse Flore
Other sources (264)
9.0
Exceptional
From 264 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
8.6
Service and Facilites
9.0
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Traveler Reviews Hotel Princesse Flore
Number of reviews per page
20
40
Top reviews
David
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Somewhat grand hotel in a fairly dense part of town. Excellent restaurant, with friendly staff.
Large public paid parking lot outside.
Gerrianne
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Beautiful hotel just outside Clermont Ferrand with easy parking and an excellent fine dining restaurant. We didn’t try the spa but enjoyed the outdoor swimming pool.
Sanne
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Beatiffull hotel
Philip
Friends and Family
10.0
/10
Reviewed 315 week(s) ago
Hotels.com verified review
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am.
The night porter was extremely patient.
At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Read More
Robin
6.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
Verified traveler
Leisure Family
8.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit.
The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
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Fabien
10.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
Samantha
10.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
The room was rather small but comfortable. The dinner we ate in the Restaurant was fabulous!
Unfortunately we didn't have time to use the spa facilities which looked wonderful. The Hotel staff were extremely friendly.
Verified traveler
10.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
Good hotel, did exactly what we needed for a stop over travelling through France. Comfortable and quiet.
John
8.0
/10
Reviewed 357 week(s) ago
Expedia Group verified review
Very well appointed rooms BUT on our 2nd stay the double room was too small to be even a single.
Restaurant expensive and menu undecipherable to an English person with complicated set menus.
I mistakenly ordered some thing from a set menu as I am vegetarian and was charged for whole set menu.
Alan
10.0
/10
Reviewed 367 week(s) ago
Hotels.com verified review
Very accommodating to weary travellers, took a short notice booking and gave us a lovely suite with excellent facilities. Very handy for Vulcania and Puy De Dome.
Room was spacious clean and comfortable.
Excellent views from 7th floor bar.
Elly
10.0
/10
Reviewed 369 week(s) ago
Expedia Group verified review
Lovely hotel, with an amazing roof terrace. Good sized, clean bedrooms. Wonderful breakfast.
geoff
4.0
/10
Reviewed 369 week(s) ago
Expedia Group verified review
In no way is this a 5 star hotel we refused a hot meal in the restaurant on the night we arrived and no alternative hot meal was offered i.e. no in room menu was available. I suggested a compromise that my partner and I had a single main course in the bar area this was flatly denied. The staff were officious and unfriendly with no help given to find an alternative restaurant. definitely not recommended as a luxury hotel.
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Nan
10.0
/10
Reviewed 388 week(s) ago
Expedia Group verified review
Super service, room was large and clean. Their breakfast buffet was extremely generous and so tasty.
Their restaurant for Dinner was outstanding!
Wendy
10.0
/10
Reviewed 422 week(s) ago
Hotels.com verified review
We loved our stay at the Hotel Princess Flore. We had a great time visiting the Puy du Dome and the spa was very relaxing. The restaurant on the roof was delicious and the staff was very helpful.
Jon
8.0
/10
Reviewed 441 week(s) ago
Hotels.com verified review
The stay was very enjoyable, with the associated spa being a superb facility.
Dinner in the restaurant was superb, with great staff.
Mark L
10.0
/10
Reviewed 481 week(s) ago
Expedia Group verified review
Great stay, good service. It came up to expectations. It was a pity it was only one night.
ianandlaura
10.0
/10
Reviewed 509 week(s) ago
Expedia Group verified review
The only thing that let the hotel down was dinner on our first night. The food was excellent and the service to start excellent. We were then left sitting with empty desert plates for 20 minutes waiting to sign for our meal. The wait was due to the waiter chatting to his friend and showing each other photos on their phones. Not what you expect in a 5 star hotel.
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John
10.0
/10
Reviewed 513 week(s) ago
Hotels.com verified review
Excellent hotel with clean first class bedroom and bathroom. Hotel amenities, although untried but seen, are first class.
Verified traveler
6.0
/10
Reviewed 516 week(s) ago
Hotels.com verified review
A nice room. Pre booked parking for 15 euros. Not overly helpful staff. Extremely disappointed to be told that the adjacent Spa was closed all week. Reading the hotel website it read as if the spa was part of the hotel complex. It isn't. It would have been helpful to have been informed there was no swimming pool etc before we arrived.
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Number of reviews per page
20
40
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