Hôtel Club mmv Val Thorens - Les Arolles

**Disgustingly foul smell dirty rooms. ** Food terrible and everything cold. ** Travelodge sized rooms. **Rude staff and manager nowhere to be seen (hiding). ** Heater in the room did not work. ** Extensive mould in the bathroom. ** Dirty towels on the floor were hung up wet and dirty by service with no way to dry them at least. ** Manager was never available to discuss issues. ** I had to move hotels after 2 days. **I became ill with Norovirus and was violetly sick the day after I left.

Position and food were good

Excellent location. Ski in and out. Literally next door to gondola. Everything is downhill after that. The rooms are tiny and dated. Service is poor and rigid. Food is cafeteria standard.

The location is good and you can ski in and out and they provide you with a locker. Loved the skiing in val thorens! When we first arrived they forgot to clean the room we were to be in and we got moved to a different room. The new room was bigger and better. I must say the basic room looks very small. The beds in the rooms are very tiny and half of my husbands leg was over the bed. Overall a good vibe and meets needs but nothing exceptional. Very very French hotel which is good to experience but hard when communicating. All announcements and entertainment is only in French thus not inclusive of English speakers. We could not take part in any of the events and quiz nights. Mostly French guests so probably makes sense. Ideal for a family with kids. Lots and lots of kid activities and kids run the show. If you are looking for a romantic getaway as a couple this is not the place😂 Drinks at the bar are not cheap but in line with the town. Food was good, lots of options and very nice. We had half board and was more than enough. Staff friendly and helpful. There is a washing machine but cost 10 euros for wash and dry and then clothes don't come out dry(had to dry x3) No kettle in room and can only have coffee in morning buffet which was not great. This would be a good hotel for 3 stars but not a 4 star hotel. Has a very hostel vibe.

A bit outdated for the high price. Rooms we're very basic -- limited amenities.

May need more chefs, breakfast hot food ran out quickly. Timings of breakfast and dinner are also bad breakfast needs to finish at least half an hour later (we were rudely turned away a mere 1 minute after breakfast finished, even though many people were still in there) and dinner needs to start an hour earlier. However, the staff were (generally) extremely nice and made a great deal of effort, particularly the receptionists and bar staff. The room was nice, however it should've been cleaned more often. The location of the hotel is perfect truly is a ski-out hotel and the ski facilities are perfect with the lockers and on site shop working very well.

Property and Staff were great. Location was good fantastic weeks skiing.

Really friendly and helpful staff. Poor wifi though.

Nice hotel, good location, great service

Good hotel in great location and food overall was good,a special effort for New Year’s Eve was really appreciated

The hotel was okay food was Buffet nothing special room were not as clean as they should of been. only one set of soaps for a week

Unbelievable location and good standard buffet options. Rooms are pretty small and underwhelming. The hotel should change towels and provide bath gels, but they were pretty stingy about this. If you are there to ski then this hotel has everything you need.

All inclusive. Very easy living.

We stayed here for a long weekend break at the start of the Season. Val Thorens is great at this time of year, as it will always have snow, even if the rest of the 3 valleys has none. The location of the hotel is perfect, as it is directly at the top of the Cairn bubble and you can literally ski in and ski out from the top of the stairs from the ski room. The food is a buffet, but very good considering this and the value for money is exceptional when you consider it is full board. It is our second stay here and we will undoubtedly be booking again for next year.

Really good hotel. Close to the piste. Food was very good. Breakfast was repetitive though. The staff were excellent and accommodating.

Great place to stay, very close to chair lifts and staff were always helpful.

Very nice staff. You can ski in and out. Renovated facilities.

Great location for ski in ski out

Food was pretty poor. Bed was quite uncomfortable. We couldn't check in until 4am and they made us check out at 9am, when I asked if we could stay at little later they said no.

The food is very diverse and good quality. The rooms are small and practical. The Spa should be ordered in advance and cannot be accessed every day, this is uncomfortable. The hotel is fully SKI IN/OUT. The location is great and near to the skiing area.