Hôtel des Arcades

Hotels
5.8
/10
Fair
107 reviews

What Guests Say About Their Stay

Marie

10.0
/ 10
Hôtel accueillant et bien situé. Rue calme et commerçante, proche de la gare, à deux pas de la cathédrale
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Gaëtan

10.0
/ 10
Hotel tres confortables les persobnes sont sympas et très poli arrangeant sa fait déjà 3 ou 4 fois que je vais dans cette hotel et c'est toujours agréable en plein centre ville proche des transports en commun et très bon rapport qualité prix je recommande 😊
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In the Area
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52 rue des Carmes, Arrondissement of Rouen, Seine-Maritime, Upper Normandy, France, 76000

Main Facilities

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WiFi
Staying at Hôtel des Arcades is a good choice when you are visiting Arrondissement of Rouen.
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What's around Hôtel des Arcades

52 rue des Carmes, Arrondissement of Rouen, Seine-Maritime, Upper Normandy, France, 76000
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General


Near Rouen Cathedral

Location


With a stay at Hôtel des Arcades in Rouen (Rouen City Centre), you'll be steps from Rouen Cathedral and Rue du Gros-Horloge. This hotel is 0.2 mi (0.3 km) from Church of Saint-Maclou and 0.3 mi (0.5 km) from Rue Eau de Robec.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Rue du Gros-Horloge - 0.1 km / 0.1 mi
Rouen Cathedral - 0.2 km / 0.1 mi
La Maison Sublime - 0.2 km / 0.1 mi
Rouen Christmas Market - 0.2 km / 0.1 mi
Monument Juif - 0.2 km / 0.1 mi
Rue Saint-Romain - 0.2 km / 0.2 mi
Joan of Arc Historial - 0.3 km / 0.2 mi
Palais de Justice - 0.3 km / 0.2 mi
Musée Le Secq des Tournelles - 0.3 km / 0.2 mi
Gros Horloge - 0.4 km / 0.2 mi
Square Verdrel - 0.4 km / 0.3 mi
Church of Saint-Maclou - 0.4 km / 0.3 mi
Aitre St. Maclou - 0.5 km / 0.3 mi
Rue Eau de Robec - 0.5 km / 0.3 mi
Musée de la Ceramique - 0.5 km / 0.3 mi

The preferred airport for Hôtel des Arcades is Rouen (URO-Rouen - Seine Valley) - 14.8 km / 9.2 mi

Business Facilities


Featured amenities include complimentary newspapers in the lobby and luggage storage.

Dining


Take advantage of the hotel's room service.

Rooms


Make yourself at home in one of the 17 individually furnished guestrooms. Rooms have private balconies. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Hôtel des Arcades

Fitness Center Hôtel des Arcades
Fitness Center
Common Space Hôtel des Arcades
Common Space
Lobby Hôtel des Arcades
Lobby
Exterior Hôtel des Arcades
Exterior
Others Hôtel des Arcades
Others

Hotel Services

  • Newspaper in lobby
  • Luggage storage

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in Hôtel des Arcades

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:30 - 21:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open during the following times:
  • Monday - Saturday: 2:30 PM - 10:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:30 - 21:00 - to 11:00
Available rooms at Hôtel des Arcades
17
Number of floors in Hôtel des Arcades
4
Another facilities in Hôtel des Arcades
Newspaper in lobby, Luggage storage, Free WiFi, Smoke-free area

Frequently asked question in Hôtel des Arcades

What are available facilities at Hôtel des Arcades?
There are top facilites at Hôtel des Arcades such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel des Arcades?
The standard check-in time at Hôtel des Arcades is starting from 14:30 - 21:00 while the latest check-out time is at Before 11:00
How many stars does Hôtel des Arcades have?
Hôtel des Arcades is a 2.0-star hotel.
How many floors does Hôtel des Arcades have?
Hôtel des Arcades has 4 floors.
How many rooms does Hôtel des Arcades have?
Hôtel des Arcades has 17 rooms in total.
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More Reviews from Other Guests in Hôtel des Arcades

5.8
Fair
From 107 reviews
Cleanliness

6.2

Room Comfort

5.6

Location

8.4

Service and Facilites

6.2

Sort by
Most Relevant
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Traveler Reviews Hôtel des Arcades

Number of reviews per page
20
40
Top reviews
Janet
icon-with Partner
with Partner
2.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.
Zvi
icon-Leisure
Leisure
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
Read More
Zoltan
8.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

In the city center, close to the cathedral and the pedestrian street.
Kimberly
6.0
/10
Reviewed 482 week(s) ago

Hotels.com verified review

I arrived late at night and unfortunately, the hotel was locked up tight. I tried all doors and again, unfortunately no way in. I had to seek other accommodations with a 24 hour receptionist.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

When booking it said room with shared toilet on description which is fine but it didn't mention that there is no shower at all! The only way to have a shower is to book a room with an ensuite. Great location in centre of Rouen so you can walk everywhere. Dated hotel but clean and nice staff. If booking book room with ensuite as this is the only way you will be able to have a shower!
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Vasyl
icon-Family
Family
8.0
/10
Reviewed 573 week(s) ago

Hotels.com verified review

Close to railway station. Free Wi-Fi. Good condition of the furniture!
Kairit
icon-with Partner
with Partner
6.0
/10
Reviewed 609 week(s) ago

Hotels.com verified review

We booked this room in advance and I don't remember anymore if it was written anywhere that the room doesn't have a bathroom nor toilette, but it sure didn't. That was bad for us, since we arrived quite late and would have liked to have a shower. Since the location is very good I can't really say that we didn't get anything for the money we paid. All in all it wasn't bad.
Read More
Katja
6.0
/10
Reviewed 616 week(s) ago

Hotels.com verified review

Good location in central Rouen, nice but simple hotel.
Verified traveler
2.0
/10
Reviewed 627 week(s) ago

Expedia Group verified review

Location and price are the only things that help this place. It was not a pleasant experience. I will never stay again. My experiences from other similar priced hotels were far better, perhaps it is the location within city.
Carlos
8.0
/10
Reviewed 674 week(s) ago

Hotels.com verified review

Great location. Clean basic room. Toilet/shower too small. No lift.I'll use it again.
phil
icon-Family
Family
4.0
/10
Reviewed 679 week(s) ago

Hotels.com verified review

good location , service ok but rooms not cleaned , bed unmade.
Ildar
6.0
/10
Reviewed 724 week(s) ago

Hotels.com verified review

This is small hotel in the beautiful historical center of Rouen. Location is superb, satisfactory service, friendly staff, very good coffee. Maintenance is very poor, water was flowing from under the sink, wallpaper on the walls in some places broken, finishing room is old and scruffy, no air conditioning, noisy at night (street noise). Price is quite good. The hotel is quite acceptable if you just need a place to sleep in a great location at a low price.
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Jenny
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Quand nous sommes arrivés l hôtel était fermé avec un mot nous demandant d appeler un numéro d autre hôtel (hôtel beau séjour à la gare). Hôtel horrible aucune propreté et délabré. L hôtel des arcades je pense est définitivement fermé et donc ne devrait être plus en vente sur votre site. Nous sommes très déçue et je pense que vous ne vérifier pas les hôtels c est dommage. Une vraie arnaque
Read More
Verified traveler
2.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Hôtel fermé, séjour ratée, compte débité, pv suite à un nouvel itinéraire car route fermée pour travaux pour y accéder alors que je venais de loin pour découvrir rouen et au niveau du service téléphonique aucun retour. Tout simplement tres déçue
PAOLO
icon-
8.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

l'hotel si trova nella zona pedonale ed è centralissimo. Vicino c'è la via dei ristorantini e bar. ottimo per visitare la città e usufruire quando necessario un po di relax per poi proseguire la visita. E' un hotel di caterogia economica per cui non si devono avere troppe pretese.
Siegfried
icon-with Partner
with Partner
8.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Der Ausblick auf die Kathedrale war toll. Hotel direkt in der fussgängerzone.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Pas cher mais il faut accepté que la chambre soit un peu decevante. On etait au 1er étage donc: Vous entendrez le telephone sonné Les clients qui font du va et viens avec leur discussion. L'eau, elle tarde a chauffer donc faut anticiper avec un bébé, pas facile. Sans ascenseur toujours pas facile. Mais ça n'empêche qu'on a passé un agréable week-end surtour que le personnel est a l'écoute. Choisissez en connaissance de cause.
Read More
Michael
icon-
2.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

Ma réservation a été déplacée, sans aucune raison expliquée, dans un hôtel miteux du coté de la gare. Chambre en RDC donnant sur la route donc avec le bruit des passants et des voitures auquel s'ajoute le bruit de la réception de l'hôtel juste à coté. Propreté limite, linge de lit qui sent le renfermé, douche bouchée... À éviter...
Read More
Number of reviews per page
20
40

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Lobby 4 Hôtel des Arcades

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5.8
Fair
From 107 reviews
Cleanliness

6.2

Room Comfort

5.6

Location

8.4

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel des Arcades

Number of reviews per page
20
40
Top reviews
Janet
icon-with Partner
with Partner
2.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.
Zvi
icon-Leisure
Leisure
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
Read More
Zoltan
8.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

In the city center, close to the cathedral and the pedestrian street.
Kimberly
6.0
/10
Reviewed 482 week(s) ago

Hotels.com verified review

I arrived late at night and unfortunately, the hotel was locked up tight. I tried all doors and again, unfortunately no way in. I had to seek other accommodations with a 24 hour receptionist.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

When booking it said room with shared toilet on description which is fine but it didn't mention that there is no shower at all! The only way to have a shower is to book a room with an ensuite. Great location in centre of Rouen so you can walk everywhere. Dated hotel but clean and nice staff. If booking book room with ensuite as this is the only way you will be able to have a shower!
Read More
Vasyl
icon-Family
Family
8.0
/10
Reviewed 573 week(s) ago

Hotels.com verified review

Close to railway station. Free Wi-Fi. Good condition of the furniture!
Kairit
icon-with Partner
with Partner
6.0
/10
Reviewed 609 week(s) ago

Hotels.com verified review

We booked this room in advance and I don't remember anymore if it was written anywhere that the room doesn't have a bathroom nor toilette, but it sure didn't. That was bad for us, since we arrived quite late and would have liked to have a shower. Since the location is very good I can't really say that we didn't get anything for the money we paid. All in all it wasn't bad.
Read More
Katja
6.0
/10
Reviewed 616 week(s) ago

Hotels.com verified review

Good location in central Rouen, nice but simple hotel.
Verified traveler
2.0
/10
Reviewed 627 week(s) ago

Expedia Group verified review

Location and price are the only things that help this place. It was not a pleasant experience. I will never stay again. My experiences from other similar priced hotels were far better, perhaps it is the location within city.
Carlos
8.0
/10
Reviewed 674 week(s) ago

Hotels.com verified review

Great location. Clean basic room. Toilet/shower too small. No lift.I'll use it again.
phil
icon-Family
Family
4.0
/10
Reviewed 679 week(s) ago

Hotels.com verified review

good location , service ok but rooms not cleaned , bed unmade.
Ildar
6.0
/10
Reviewed 724 week(s) ago

Hotels.com verified review

This is small hotel in the beautiful historical center of Rouen. Location is superb, satisfactory service, friendly staff, very good coffee. Maintenance is very poor, water was flowing from under the sink, wallpaper on the walls in some places broken, finishing room is old and scruffy, no air conditioning, noisy at night (street noise). Price is quite good. The hotel is quite acceptable if you just need a place to sleep in a great location at a low price.
Read More
Jenny
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Quand nous sommes arrivés l hôtel était fermé avec un mot nous demandant d appeler un numéro d autre hôtel (hôtel beau séjour à la gare). Hôtel horrible aucune propreté et délabré. L hôtel des arcades je pense est définitivement fermé et donc ne devrait être plus en vente sur votre site. Nous sommes très déçue et je pense que vous ne vérifier pas les hôtels c est dommage. Une vraie arnaque
Read More
Verified traveler
2.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Hôtel fermé, séjour ratée, compte débité, pv suite à un nouvel itinéraire car route fermée pour travaux pour y accéder alors que je venais de loin pour découvrir rouen et au niveau du service téléphonique aucun retour. Tout simplement tres déçue
PAOLO
icon-
8.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

l'hotel si trova nella zona pedonale ed è centralissimo. Vicino c'è la via dei ristorantini e bar. ottimo per visitare la città e usufruire quando necessario un po di relax per poi proseguire la visita. E' un hotel di caterogia economica per cui non si devono avere troppe pretese.
Siegfried
icon-with Partner
with Partner
8.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Der Ausblick auf die Kathedrale war toll. Hotel direkt in der fussgängerzone.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Pas cher mais il faut accepté que la chambre soit un peu decevante. On etait au 1er étage donc: Vous entendrez le telephone sonné Les clients qui font du va et viens avec leur discussion. L'eau, elle tarde a chauffer donc faut anticiper avec un bébé, pas facile. Sans ascenseur toujours pas facile. Mais ça n'empêche qu'on a passé un agréable week-end surtour que le personnel est a l'écoute. Choisissez en connaissance de cause.
Read More
Michael
icon-
2.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

Ma réservation a été déplacée, sans aucune raison expliquée, dans un hôtel miteux du coté de la gare. Chambre en RDC donnant sur la route donc avec le bruit des passants et des voitures auquel s'ajoute le bruit de la réception de l'hôtel juste à coté. Propreté limite, linge de lit qui sent le renfermé, douche bouchée... À éviter...
Read More
Number of reviews per page
20
40