Privilodges Le Hüb Grenoble

Great

The washroom had a toilet with broken toilet seat and the hearer of the apartment was not working properly

The location was great and the price was right. Had everything I needed.

Rooms are a bit odd, seems like maybe this was an old parking garage that was turned into a hotel? Painted concrete floors and a bit of odd furnishings. Shower would not drain, room was clean, parking situation was ok but a bit tight. Good location next to train station and walkable to many areas of the city.

When I arrived, I expected the hotel to have a car park, restaurant, and A/C, which are stated in the hotel description. But no car park, only street parking. The restaurant has been closed since December 2024. Worst was the A/C When I arrived, I asked if the A/C was working. As no air was blowing out the vent into the room and it was during a heatwave, it was boiling in the room. The reception stated on their system, it was working. After looking around the room found the A/C was definitely not working as it had been turned off at the breakers. I then asked if they could have a look at the A/C whilst I was away. They said the same thing as it's working on their system, "so it works, it might just be that it turns off overnight, and that is why it's warm in the room". I then complained to Hotels.com as I was adamant about leaving the hotel. Hotels.com then contacted the hotel, and someone came to fix it despite my disbelief. They then checked the breakers and turned them on, and then blamed me for going into the breaker panel and lefty. without a sorry or anything. The whole experience would have been ok if it weren't for the customer service at the hotel. Constant disbelief of what the customer is saying and no desire to help the customer.

Didn’t know what to expect but pleasantly surprised for a hotel/ student living environment. Large apartment clean and everything we needed for a night stay. Great affordability.

Great hotel and staff, forgot my medicine and they went above and beyond returning it to me. Just awesome

The facility went a whole day without hot water. The next two days the hot water worked but only warm at best, so not an ice cold shower but a mildly warm one. The washing machines had a payment problem for a day. Fixed the next day. I witnessed an argument between the manager and the front desk person in the public area or lobby of the facility. It was loud and inappropriate in front of guests.

Good location but will need to check if the pillow cases are clean and not with strands of hair. Toilet smells of cigarette too. Otherwise, amenities are good.

Horribly unsafe place - they robbed the car on their enclosed underground parking with CCTV, opened the coffer and took all the skiing belongings for a family of four (skis, helmets, boots) form there. No one in hotel cares about it, didn’t even say sorry. And this if for payable parking! Rooms questionably clean, found someone’s hair on the towels. Avoid at all cost. On the phot is how I found my car in the morning - coffer opened and boots thrown in the floor around.

The property is centrally located, close to the train, tram, and coach stations. It is also within walking distance of the cable car, as well as shops in the city. However, we faced several issues during our stay. There was not enough bedding provided for our group, and when we brought this up, the receptionist responded with sarcasm. Additionally, the fridge was leaking; when we reported this to the receptionist, who was also working as the barman that day, she advised us to place a towel on the floor to catch the leak. She mentioned that she couldn't do anything further at that moment and promised to call the engineer the next day, but no action was taken during our stay. Furthermore, for five people over the course of three days, we only received one and a half rolls of toilet paper. No one came to clean or refresh the apartment, and the breakfast was not worth the price—there was barely anything available.

The room was a good size. The room was barely clean when we arrived, utensils were not clean and no toilet paper. There was no daily room cleaning. Facilities were run down and not well maintained. The whole place was not loved.

Very good hotel for our family which is well located.

Overall nice location on a campus and near train station/subway. Needs better management though. Room was not cleaned well and lacked basic things. 2bedroom apartment and had one single small bar of soap and 2 half-rolls of toilet paper. Single garbage bag and you are expected to take your own garbage out or you will be charged 30euros. When we took the garbage down, it involved multiple elevators and a very smelly garbage room in the basement. Additionally, the shower head was just laying at the base of the tub and it was literally impossible to hang it up. These are all pretty basic things and so I feel this place could be good but needs better management. It seems run by students and would be good for students visiting. We're a family of five and are used to better hotels. There may have been a language barrier but when we complained about lack of towels, soap, toilet paper and hair on the sheets, they simply brought us up some towels and the young woman delivering it just said she wasn't understanding me and left. Again, overall you get what you pay for. The price was very good and this would be a good place for students, not good for anyone over 30yo. :)

The hotel check-in/out only opens at a certain time. It closes after 9pm. My arrival was late and of course I wouldn't know about this for a hotel. When I asked the lady in the bar about checking in, she was rude, blaming me for coming late and asking me to wait. Finally, I figured that the key card was already left at the desk so I took and left. But I don't understand how one could run a hotel with such an attitude.

Absolutely wonderful property with a living room bedroom toilet and bath shower over 4 rooms ! Excellent staff especially mellisa who gave me tea coffee has tea coffee machine in room plus fridge and cooker ! Grenoble is great and so is hub ! Thoroughly enjoyed compared to my horrible experience at libert in Marseilles! Will visit again inshallah as Grenoble is wonderful with great museums and nature and history going to tenth century and I want to ski in chambury too! Great memories and experience off to Aix now !

Quite easy to find. It has spacious underground parking (additional fee). We only stayed there 1 night. Hotel room itself was spacious, with large balcony. It was more like small 1 bedroom apartment as bedroom was separated from living area. Bathroom and toilet room separate too, which i quite liked. Only things I didnt like is that we were given 1 bath towel and 1 hand towel for 2 persons and fridge was left in in a middle of the room, not even plugged in (it was brand new and too big to push it under the counter). As we came in late and were only crashing for 1 night we just got on with it. They offer contacless check out so we couldn't bring it up to them. Besides minor issues, this place can be great for stopovers or longer stays.

Good value!

Good location.

Nous avions pris l'appart pour 6 pour faire une pause à l'aller sur la route des vacances. L'appart était spacieux, propre et pratique. Du coup, nous l'avons repris pour faire une pause sur la route du retour.