Promotel Carros

Great hostel, great service.

Really nice welcome by evening staff. Clear information. Car charge on parking possible. Room / bathroom ok but could be cleaned better. Breakfast good. Swimming pool great. Goodbye staff indifferent, no questions about if the stay was good or not.

This 3-star hotel feels more like a no-star hotel. Basic essentials such as a fridge or a luggage rack in the room were missing. The bathroom smelled like sewage, and the carpet in the room was extremely dirty. I had reserved the room for two nights, but due to numerous problems, we were only able to stay one night. When we checked out early, the staff didn’t even ask why we were leaving or if there was a problem. They are currently building a second swimming pool, which seems unnecessary. The hotel management should focus on addressing basic needs and improving the existing facilities before investing in additional amenities like another pool. We will never come back to this hotel, and I do not recommend it to anyone.

Pictures of property looked nothing like the room we were given. We were put in a very creepy, outdated attic room with 3 bedrooms and two bathrooms. The pool was the highlight of our stay. The dinner and breakfast were good as well and the staff was fairly nice. The location and exterior were very strange. I wouldn’t stay there again if you paid me to.

Great

Hotel was way out of city. Restaurants are rare so better buy the hotel breakfast. Rooms are crampy although I booked 2 double beds.

We would definitely come back to this property. We enjoyed our stay. Great restaurant, lounge and breakfast. Staff were always friendly and helpful.

Friendly staff. Dirty must smelling room. Black mold in shower. They could throw some thick bleach down if they cared enough to. Also nothing to see at breakfast.

Great hotel no complaints apart from the breakfast was very expensive

Hotel was in a convenient location for us Room was spacious and clean; nice swimming pool and good breakfast

The second we walked in, the staff was rude. No greet, no smile, he looked grumpy and had a bad tone, seemed like he didn't want to be there. It was a very uncomfortable experience right from the start until the end. Breakfast looked like egg porridge, watermelon was almost frozen, and the bacon was undercooked. Only thing decent was their coffee machine. The location was far from everything. If you want to go to the airport by public transportation, be prepared to pay $70 Euros for Taxi and $50 for Uber. The bathroom had MOLD on it! and the sink was very slow draining and smelled like manure. They probably have a problem with their pipping. Also, when we arrived most of the lights were off in the hallways. We believe they are trying to save money by lowering their energy costs. We had to turn on our phone flash lights just so we can find our way to our room and find the key hole. We stayed here just for a night as everything was sold out due to a last minute booking. The absolute worst experience in accommodation for us, we could not wait to leave this place! Place felt dirty and made us feel dirty. BEWARE visitors!! I wish I read this review before we booked!

Very basic hotel.

Little out of the way but we hired a car and got around ok

This is a 2 star quality. Stains on the walls and outdated decor. Does not feel very clean. However, free parking and WiFi.

Rooms were dated but beds clean and comfortable. Breakfast was very basic and poor quality Pool area was nice although the pool was very cold and not cleaned after rain storm. Overall not bad for a quick pit stop at a reasonable price for the area.

Just fine within hotel grounds... occasional insufficient parking... breakfast underwhelming (hot food). Tired decor and smell. Pool great but cold. Gym ok but needs air con and water.

Hotel is old and in serious need of refurbishment. Staff were ok.

Nice pool area and meal in restaurant fine, was not told at check that breakfast was included which was a shame, as I missed out.

Breakfast runs out fast, no refill... Surroundings is not fun. You stay to sleep and then go to Nice. To sleep is good.

Clean & tidy. Upstairs corridor dark. Noisey road to front. Rooms adequate. Beer expensive. Breakfast excellent.