Hotel am Augustinerplatz

Hotels
7.8
/10
Pleasant
423 reviews

What Guests Say About Their Stay

Louise
10.0
/ 10
Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.
Vitol
10.0
/ 10
A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.
Christopher
10.0
/ 10
A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
In the Area
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Hohe Str. 30, Cologne, Nordrhein-Westfalen, Germany, 50667

Main Facilities

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Restaurant
WiFi
Elevator
Staying at Hotel am Augustinerplatz is a good choice when you are visiting Innenstadt.
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What's around Hotel am Augustinerplatz

Hohe Str. 30, Cologne, Nordrhein-Westfalen, Germany, 50667
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Location


Staying at Hotel am Augustinerplatz is a good choice when you are visiting Innenstadt.

About Hotel am Augustinerplatz

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Get precious and unforgettable moment during your stay at Hotel am Augustinerplatz.

All facilities in Hotel am Augustinerplatz

Others Hotel am Augustinerplatz
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Things to Do

  • Hot tub
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Parking
  • Banquet
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel am Augustinerplatz

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:30 AM - 11:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Guests are recommended to download the property's Mews Digital Key mobile app before check-in.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel am Augustinerplatz
53
Number of floors in Hotel am Augustinerplatz
6
Another facilities in Hotel am Augustinerplatz
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Hotel am Augustinerplatz

What are available facilities at Hotel am Augustinerplatz?
There are top facilites at Hotel am Augustinerplatz such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel am Augustinerplatz?
The standard check-in time at Hotel am Augustinerplatz is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Hotel am Augustinerplatz provide breakfast?
Yes, Hotel am Augustinerplatz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel am Augustinerplatz have?
Hotel am Augustinerplatz is a 4.0-star hotel.
How many floors does Hotel am Augustinerplatz have?
Hotel am Augustinerplatz has 6 floors.
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More Reviews from Other Guests in Hotel am Augustinerplatz

7.8
Pleasant
From 422 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

9.0

Service and Facilites

8.0

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Most Relevant
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Traveler Reviews Hotel am Augustinerplatz

Number of reviews per page
20
40
Top reviews
XILIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient place. Easy to get around. Staff are ok
Patrick
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely location, lovely staff, lovely condition, very modern and clean but 26 degrees in the room and impossible to sleep. So I cannot advise staying here, it is so uncomfortable and so unnecessary. It’s so unfortunate that the Hôtel chooses to not allow guests to set their own temperature. For someone like me who has a heart condition, I find it really bad for my health as I could only get a couple of hours sleep. It’s just seriously unhealthy. And the owners and management should be ashamed. When everything else is so good this is really just a big big mistake.
Read More
Louise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.
Read More
Vitol
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.
Read More
Christopher
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
Thomas
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.
Read More
Santinno
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location to be able to walk to everywhere
Verified traveler
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lots of street noise filtered into my room (I think something may be wrong with the window latch). The shower head did not fit properly so the water shot out both through the nozzle and sideways. Hotels.com says they have a business center, but staff said they do not. Someone is wrong, which left me out to dry. The blackout curtains were very effective. The bed was sagging and came with one pillow.
Read More
James
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A short walk from the train station with plenty of dining and shopping in the the surrounding area! Rooms are small but comfortable and clean . Staff is very friendly and welcoming.
Thierry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good!
Heidi
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
Read More
ROGER
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
Read More
JERE
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

SEHR GUT !! Great location. There is a parking garage right next door. Fairly close to train station. Shopping and transportation very close. Rewe grocery store around the corner. Hard Rock Cafe is close by as well. You can get access to a gym nearby as well.
Lisa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Booked extra large dome suite for 4 nights, paid for on Expedia. Issues: Completed online booking process, including entering passport details which is too intrusive. Despite this, check in still took far longer than normal. Was told I only needed to pay city taxes. Unauthorised charge for full stay (700 ) taken from original credit card, despite already paying through Expedia. Told I need to wait 2 weeks to get this back. As others have said, no info provided on check in. Email sent on day 2 providing wifi password, & One Key activation. Strong smell of ciggarette smoke pumped continuously into the bathroom which filled the room. Extremely unpleasant. Of note: The room is very dusty, there are lots of shiny services and dust comes in through the windows so I can see why the cleaners don't bother. Clean bedding & sinks, although hair found in bath plug hole. Damp patch on sofa and damp hand towel found on checking in. Only one large towel provided. The bath has a low shower attachment so no standing shower. Minimal facilities provided, empty fridge, no soap in toilet, no tea making facilities. Dark room with broken wardrobe light so no way of seeing in the wardrobe or safe at night. Comfy bed, although 2 singles pushed together with 2 single duvets may not suit some. The room may be sound proofed but windows are not, located on main road near fire station. Pros: Receptionists polite and keen to rectify what issues they can, providing towels and pillows on request.
Read More
Angela
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Good location. Poor checkin, made everyone queue and wait for exactly 3pm. We had exposed wires, workmens stuff in corridor all weekend. Room service poor, dirty floors n surfaces
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very clean and comfortable room. My only complaint would be how the shower was laid out, it was very easy to get water all over the place, but since I was traveling abroad maybe that's just how they are over there?
RISHI
icon-Business
Business
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Dirty rooms. Not cleaned properly, hairs in bath and not daily cleaned even though asked. Very dusty and dirty and stains on couches. Yuk!
Gary
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

.
Mauricio
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Helpful staff
Lenore
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice and clean, friendly front desk, card secure elevator, in room air conditioning, and convenient location- 15 minute walk on Höhe Straße to the Hauptbahnhof.
Number of reviews per page
20
40

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Others 4 Hotel am Augustinerplatz

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 422 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel am Augustinerplatz

Number of reviews per page
20
40
Top reviews
XILIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient place. Easy to get around. Staff are ok
Patrick
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely location, lovely staff, lovely condition, very modern and clean but 26 degrees in the room and impossible to sleep. So I cannot advise staying here, it is so uncomfortable and so unnecessary. It’s so unfortunate that the Hôtel chooses to not allow guests to set their own temperature. For someone like me who has a heart condition, I find it really bad for my health as I could only get a couple of hours sleep. It’s just seriously unhealthy. And the owners and management should be ashamed. When everything else is so good this is really just a big big mistake.
Read More
Louise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.
Read More
Vitol
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.
Read More
Christopher
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.
Thomas
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.
Read More
Santinno
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location to be able to walk to everywhere
Verified traveler
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lots of street noise filtered into my room (I think something may be wrong with the window latch). The shower head did not fit properly so the water shot out both through the nozzle and sideways. Hotels.com says they have a business center, but staff said they do not. Someone is wrong, which left me out to dry. The blackout curtains were very effective. The bed was sagging and came with one pillow.
Read More
James
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A short walk from the train station with plenty of dining and shopping in the the surrounding area! Rooms are small but comfortable and clean . Staff is very friendly and welcoming.
Thierry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good!
Heidi
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
Read More
ROGER
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
Read More
JERE
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

SEHR GUT !! Great location. There is a parking garage right next door. Fairly close to train station. Shopping and transportation very close. Rewe grocery store around the corner. Hard Rock Cafe is close by as well. You can get access to a gym nearby as well.
Lisa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Booked extra large dome suite for 4 nights, paid for on Expedia. Issues: Completed online booking process, including entering passport details which is too intrusive. Despite this, check in still took far longer than normal. Was told I only needed to pay city taxes. Unauthorised charge for full stay (700 ) taken from original credit card, despite already paying through Expedia. Told I need to wait 2 weeks to get this back. As others have said, no info provided on check in. Email sent on day 2 providing wifi password, & One Key activation. Strong smell of ciggarette smoke pumped continuously into the bathroom which filled the room. Extremely unpleasant. Of note: The room is very dusty, there are lots of shiny services and dust comes in through the windows so I can see why the cleaners don't bother. Clean bedding & sinks, although hair found in bath plug hole. Damp patch on sofa and damp hand towel found on checking in. Only one large towel provided. The bath has a low shower attachment so no standing shower. Minimal facilities provided, empty fridge, no soap in toilet, no tea making facilities. Dark room with broken wardrobe light so no way of seeing in the wardrobe or safe at night. Comfy bed, although 2 singles pushed together with 2 single duvets may not suit some. The room may be sound proofed but windows are not, located on main road near fire station. Pros: Receptionists polite and keen to rectify what issues they can, providing towels and pillows on request.
Read More
Angela
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Good location. Poor checkin, made everyone queue and wait for exactly 3pm. We had exposed wires, workmens stuff in corridor all weekend. Room service poor, dirty floors n surfaces
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very clean and comfortable room. My only complaint would be how the shower was laid out, it was very easy to get water all over the place, but since I was traveling abroad maybe that's just how they are over there?
RISHI
icon-Business
Business
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Dirty rooms. Not cleaned properly, hairs in bath and not daily cleaned even though asked. Very dusty and dirty and stains on couches. Yuk!
Gary
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

.
Mauricio
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Helpful staff
Lenore
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice and clean, friendly front desk, card secure elevator, in room air conditioning, and convenient location- 15 minute walk on Höhe Straße to the Hauptbahnhof.
Number of reviews per page
20
40