Pegasus Suites & Spa

Great place to stay but be aware that you'll be walking alot

Maria was fantastic as a personal concierge and the entire staff including Effie were the best. Totally romantic, special and visually stunning. 5 star.

The property says it is 5 star and luxury. It is most definitely NOT that. I was expecting a lovely hotel room with beautiful touches but it was old and had outdated elements the lighting was poor and somethings like the mirrors were chipping and the sheets and bed was uncomfortable. The view was lovely however and the hot tub nice. As well as the staff was very pleasant and helpful. Also the breakfast was wonderful. The hotel is really more of 3.5 star (the kindness of the staff tipping the scale).

We had an amazing stay at Pegasus suites for our honeymoon! The view was incredible and the included breakfast has a great selection.

Great spot outside of oia. Charming and friendly staff

Pegasus Suits & Spa is a is a great Hotel with friendly staff Maria, John, Lona and everybody. The Hotel is very clean, quiet, private & upscale with great view to Caldera. Thank you LOVE from Ruben & Clarice B.

Excellent!

Overall, my experience was wonderful! The views were breathtaking, the cave hot tub with sea views from the room was incredible. The hotel is actually in the mountain rock and you walk down stairs into the hotel to access reception, the spa, rooms, restaurants, etc. I really enjoyed the spa experience, the massage was excellent! There are not many spas in Santorini. The staff was knowledgeable and helped make the visit memorable. The Greek Wedding show is a must see! Oh and the sunset view from Sunset Bar is amazing and they offer live music. Food is pricey though. Here’s what I didn’t like. Construction prevented direct access to hotel. So, I had to walk up a steep hill to get there. The bellhop did get my bags. There’s no elevator which means a lot of walking up and down stairs to get to everything on the property. Inside the room the towels were hard and crunchy. The towels exfoliated my skin with each use. The motorized water pump in the hot tub kept stopping causing the maintenance man to come daily. The restaurant’s service was slow and the food was mediocre. Food was double the price too. Food at the little restaurants on the walking path into the villages was way better and cheaper. Also, I couldn’t see the sunset from my room or any spot at the hotel. The sun set to the east, so I had to go next door to the Sunset Bar to see it. Some excursions offered by the hotel is double the price that’s offered online. Do your research before purchasing tickets.

Maria and her staff were amazing. They were there to answer all our questions and gave us ideas of things to do. Our breakfast each morning was exceptional and we loved our talks with John. I would highly recommend this resort. One thing you need to know is there are a lot of stairs. We had 100 from our room up to the walkway where the restaurants and shops were. But well worth the climb!

Amazing property and we loved the staff!

It was perfect 😊

Sunset Views amazing

I like the service and I like the food really good and the hotel very clean and people they very nice and the room smell good and everything was nice and clean

Gorgeous hotel, really friendly, helpful staff. Given a free upgrade on our last night. Loved our entire stay and would recommend this hotel to everyone

This place it is so nice but i do not think is worth the money. It is too pricey just to take pictures for. You can take pictures even when you stay at a cheaper place. But we want to experience Santorini and we choose to stay there.

Loved this place. Views and staff were amazing. We had some issues on the first 2 days/nights with you children being left unsupervised in our area close by. Staff were sensational - sorry but we were on holidays to get away from stress, not listen to other people stress. Overall amazing place.

Amazing place with wonderful people

Beautiful property and view! Staff were amazing and kind. I’m the room, hot tub was cold and didn’t work properly. Too many stairs that were not shown in any pictures. Not over exaggerating but the amount of stairs to get in and out of the hotel room are a lot (over 5 flights of stairs if not more). This is inconvenient for people with asthma, cardiovascular issues, wheel chair accessibilities, or any other medical issues. No elevators. Nothing really nearby. The distance to Fira is 25-30 mins walk. The walk back from Fira is uphill back to the Pegasus. To Oia is 2.5 hr walk. Lots of walking from / to this hotel.

The value for money is a big problem, we stayed in the suite with an infinity pool and have to say it was very overrated. Very small and didn’t have half of what the photos show. The main pool area of the resort is shocking and very small, the bar is limited, no cold glasses for your beer, and is very pricey. The breakfast team worked very hard and there is enough choice for breakfast it’s about the only thing I’d recommend eating there. The lunch / dinner menu is limited and the chef (cook) definitely didn’t go to any cookery classes. Terrible food and again overpriced for its quality. Don’t eat there. I paid £900 a night and I would say it’s true value is £250 tops!!! It’s our third visit to Santorini and we definitely wouldn’t stay at the Pegasus suites ever again.

Amazing staff, they really made our stay special