Phāea Cretan Malia, a Member of Design Hotels

Hotels
9.0
/10
Exceptional
314 reviews

What Guests Say About Their Stay

Stephen
10.0
/ 10
Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return
Joao Paulo
10.0
/ 10
Beautiful hotel, great family atmosphere with the most down to earth staff. Would highly recommend, what a unique and wonderful experience!
yara
10.0
/ 10
When we arrived the service was great. Hotel was amazing the room was exactly the one I booked. Food was great in the restaurants but the prices are ridiculous.. I mean is this a Michelin star chicken wrap or what!? Either way it was great. The only thing that’s really annoying is that the hotel clearly says you cannot leave your swim towels on the beds to “claim” them. However people did this every morning. By 9am the poolside beds are taken … even though you can’t see anyone there, they all have towels on them. I guess people wake up and leave their towels and bags to claim the spot and then they go for breakfast. Hotel staff does nothing about this. In addition the riverside pool, ALL the beds by that pool are reserved for people that are staying in the bigger properties. Now this is really unfair. This means we cannot lay on those beds as someone can come at anytime and claim it.. so really how can I use any pool?? If this is the case the main pool should be reserved for people staying on that side of the hotel. But no, people have the riverside pool beds reserved but they also come to the main pool and take the beds… honestly it’s really annoying. We paid just as much but it seems that families have priority here. Upon leaving the service was very disappointing. There was staff I did not recognise but she seemed mad that I needed a transfer to the airport and no one said bye or the usual things hotel staff says during checkout. Her attitude was off.
In the Area
See Map
Cretan Malia Park, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 07

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Phāea Cretan Malia, a Member of Design Hotels is a good choice when you are visiting Chersonisos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Phāea Cretan Malia, a Member of Design Hotels

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Cretan Malia Park, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 07
Others Phāea Cretan Malia, a Member of Design Hotels
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Discover More About Phāea Cretan Malia, a Member of Design Hotels

Location


Staying at Phāea Cretan Malia, a Member of Design Hotels is a good choice when you are visiting Chersonisos.

About Phāea Cretan Malia, a Member of Design Hotels

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Phāea Cretan Malia, a Member of Design Hotels exclusively for you.

Get precious and unforgettable moment during your stay at Phāea Cretan Malia, a Member of Design Hotels.

All facilities in Phāea Cretan Malia, a Member of Design Hotels

Others Phāea Cretan Malia, a Member of Design Hotels
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Private beach
  • Garden
  • Spa
  • Beach towel
  • Library
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Safety deposit box

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Billiard

Kids and Pets

  • Babysitting with surcharge
  • Supervised childcare

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Souvenir shop
  • Hair salon

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Phāea Cretan Malia, a Member of Design Hotels

Important Note
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant. Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Phāea Cretan Malia, a Member of Design Hotels
204
Number of floors in Phāea Cretan Malia, a Member of Design Hotels
2
Another facilities in Phāea Cretan Malia, a Member of Design Hotels
Shops, Beach umbrella, Outdoor pool, Private beach, Garden

Frequently asked question in Phāea Cretan Malia, a Member of Design Hotels

What are available facilities at Phāea Cretan Malia, a Member of Design Hotels?
There are top facilites at Phāea Cretan Malia, a Member of Design Hotels such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Phāea Cretan Malia, a Member of Design Hotels?
The standard check-in time at Phāea Cretan Malia, a Member of Design Hotels is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Phāea Cretan Malia, a Member of Design Hotels provide breakfast?
Yes, Phāea Cretan Malia, a Member of Design Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Phāea Cretan Malia, a Member of Design Hotels

9.0
Exceptional
From 314 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.8

Service and Facilites

9.2

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Traveler Reviews Phāea Cretan Malia, a Member of Design Hotels

Number of reviews per page
20
40
Top reviews
Catherine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a lovely holiday here. The kids club was brilliant, the restaurants were excellent quality food in all the restaurants. Other guests we met on holiday who were half board and eating in the dinner buffet each night loved it. Kids were welcome in the buffet with a kids section that is a bit like school dinners to choose from. The breakfast buffet was brilliant and the hotel’s programme of events and activities are great for families. My two negatives was that the restaurants outside of the buffet, were inflexible for children, which overall made me feel that the hotel would rather you were eating in the buffet restaurant if you are there with kids.. which isn’t for us. We booked bed and breakfast because we enjoy the freedom for our other meals to be in or out of the hotel and restaurant experiences as a family are something we enjoy on holiday. We had some great meals in nearby restaurants that were very welcoming for kids too so if you’re the same, and don’t enjoy hotel buffet dinners, then there’s places to go outside of the resort. And then my only other disappointment was the towels were threadbare and our room wasn’t as clean as I would’ve expected. Overall a 4 star experience. Not the touches you would expect for 5 star. Crete was amazing as ever.
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Stephen
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return
Read More
Joao Paulo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful hotel, great family atmosphere with the most down to earth staff. Would highly recommend, what a unique and wonderful experience!
ATHANASIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful property and lovely staff throughout. Would stay again.
Seamus
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The resort is stunning, absolutely beautiful and the staff was very nice and friendly. Very good resort for families so would recommend if you want to have a relaxing week with your little ones, would suggest for up to 3 years old as they have more activities for the little ones. In terms of food I was expecting a bit more for the price and with the half board only one restaurant is included (excluding drinks) so it’s best to get the all inclusive, feel booking through Expedia wasn’t very clear and there was a confusion on what was included and what not. Drinks were amazing especially cocktails and the wine was very nice. Beach was a bit disappointed as i was expecting more as it was rocky and small. Informations were a bit unclear sometimes but overall was a nice relaxing holiday with our little baby.
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yara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

When we arrived the service was great. Hotel was amazing the room was exactly the one I booked. Food was great in the restaurants but the prices are ridiculous.. I mean is this a Michelin star chicken wrap or what!? Either way it was great. The only thing that’s really annoying is that the hotel clearly says you cannot leave your swim towels on the beds to “claim” them. However people did this every morning. By 9am the poolside beds are taken … even though you can’t see anyone there, they all have towels on them. I guess people wake up and leave their towels and bags to claim the spot and then they go for breakfast. Hotel staff does nothing about this. In addition the riverside pool, ALL the beds by that pool are reserved for people that are staying in the bigger properties. Now this is really unfair. This means we cannot lay on those beds as someone can come at anytime and claim it.. so really how can I use any pool?? If this is the case the main pool should be reserved for people staying on that side of the hotel. But no, people have the riverside pool beds reserved but they also come to the main pool and take the beds… honestly it’s really annoying. We paid just as much but it seems that families have priority here. Upon leaving the service was very disappointing. There was staff I did not recognise but she seemed mad that I needed a transfer to the airport and no one said bye or the usual things hotel staff says during checkout. Her attitude was off.
Read More
Shalini
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

For part of days, AC was not functioning properly. Issue with check-in.
Shalini
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had reserved 3 ocean view rooms. There was a mix up in our reservation. They put one of us in different room than what we paid for ocean view room although for one day only. They gave us dining voucher if we ate at the property but would not refund. Our room had AC issues. They did come to room to fix issues at 2 different times but still AC was not functioning.
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Darius
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful property and fantastic service.
Valeria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Rocky Beach with broken umbrellas and dirty loungers, tiny gym with broken equipment (you have to book timeslots to secure a space) only limited timeslots available for restaurant reservation. Claustrophobic layout (with beautiful design elements. Food was good and staff friendly but we had to leave early because we found it impossible to relax and the place to crowded. Not your typical design hotel.
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Britt Lise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Me and my boyfriend loved this hotel. We got a really lovely welcome with a refreshing drink by really helpful staff. The hotel has everything you need and the restaurants are all wonderful. There are enough sunbeds at the beach and the hotel is really serene.
Ravinder
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel is lovely. The staff are very friendly but also unhelpful. Concierge recommendations was not very good and very inconsiderate, considering travelling with a nine month old baby. The rooms with a garden has severe bold patches full of mud. Was asked to move room 3 times. We did extend our stay but made to move rooms each time. Beds are like sponge too soft causing back ache. The Signator rooms are much better. Charges £50 for couple hours late check out. Massive positive is the pool is heated.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Lovely resort, incredibly family friendly. Kids club is great if child is over 3 years old. Very relaxing stay, only downside is beach is quite rocky compared to others visited in Crete, but you can always use the pool.
PHUONG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

We were stunned at how beautiful the property was. It had many restaurants to choose from, some of the best resort/hotel food we've had. Even an ice cream/crepe bar! Staff was welcoming, warm and friendly. The spa was great. I didn't want to leave b/c they had everything there on the property. Would def come back again and recommend to friends.
Read More
Sedat
icon- Family
Family
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

X
Bosh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Excellent place to stay. Kids friendly. Relaxing
Bubune
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Wonderful hotel, staff and facilities
Amy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Absolutely amazing
Maryam
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

quite, beautiful beach
Amy C.
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Beautiful property with outstanding food. A bit far from anything else in Crete so need to rent a car if you want to do anything else. Excellent as a stand alone resort. Breakfast buffet was amazing. Loved the mix of ages. Very family oriented so not really place to meet others which I had hoped for my own teen.
Number of reviews per page
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Others 4 Phāea Cretan Malia, a Member of Design Hotels

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