Search Hotels
See All Photos
The Charterhouse Causeway Bay
Hotels
7.2
/10
Pleasant
998 reviews
What Guests Say About Their Stay
Distance To City Center (5)
Surroundings (4)
Accessibility (4)
Bedroom (4)
Adi A.
9.1
/ 10
This hotel offers best value. The room size is just nice and it is also clean. The location of the hotel is in the Wan Chai area and there a lot of eateries nearby the hotel. It is also within short walking distance to the Times Square
achard martinez
9.7
/ 10
The hotel was neat and attendants were courteous. We will surely stay again at Charterhouse Causeway when we visit Hong Kong.
Fenny O. L. H.
9.4
/ 10
Strategic place, comfortable bed, clean room, nice staff and near halal dimsum.
mohammad a. a.
8.8
/ 10
They upgrade my room for free...great.
Uun A.
10.0
/ 10
Elegant, cozy, nice view, close to MRT station, delicious food.
In the Area
See Map
209-219 Wanchai Road, Wan Chai, Hong Kong, Hong Kong Island, (1 minute walk to tram station)
Main Facilities
Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Read More
Available Room Types in The Charterhouse Causeway Bay
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around The Charterhouse Causeway Bay
Discover More Places
209-219 Wanchai Road, Wan Chai, Hong Kong, Hong Kong Island, (1 minute walk to tram station)
Discover More About The Charterhouse Causeway Bay
note: hotel was previously named Charterhouse Causeway Bay
Location
The Charterhouse Causeway Bay is located in area / city Wan Chai.
About The Charterhouse Causeway Bay
The Charterhouse Causeway Bay is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, The Charterhouse Causeway Bay is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, The Charterhouse Causeway Bay is a great choice for you with a large and well-equipped function room to suit your requirements.
Are you a shopaholic? Staying at The Charterhouse Causeway Bay will surely spoil you for numerous shopping centers nearby.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Charterhouse Causeway Bay provides a pleasant accommodation for your stay.
From business event to corporate gathering, The Charterhouse Causeway Bay provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Charterhouse Causeway Bay, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Charterhouse Causeway Bay is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Charterhouse Causeway Bay is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Charterhouse Causeway Bay.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Charterhouse Causeway Bay exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Charterhouse Causeway Bay is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The Charterhouse Causeway Bay is the right place to stay.
All facilities in The Charterhouse Causeway Bay
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Lobby
Accommodation Services
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Concierge
- 24-hour Receptionist
- Limited hours room service
- Luggage storage
- Multilingual staff
- Tours
Public Facilities
- Elevator
- Restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Dining area
General
- AC
- Family room
- Non-smoking room
- Smoke-free
Things to Do
- Fitness center
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Charterhouse Causeway Bay
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Facility
certain areas including 1/F, G/F and Basement 1 of the Hotel closed temporarily from 1-8-2020 to 30-6-2021.
General Check-in Instructions
Our Gym is temporarily closed from 17 Feb 2020 until further notice due to renovation.
As part of our continuous upgrading programme, certain areas including 1/F and G/F of the Hotel are under renovation, from Aug 01 2020 until Mar 31, 2022. Noise control will be maintained, for renovation works are only applied between 10:00 and 18:00 hours from Mondays to Saturdays.
As part of our continuous upgrading programme, certain areas including 1/F and G/F of the Hotel are under renovation, from Aug 01 2020 until Mar 31, 2022. Noise control will be maintained, for renovation works are only applied between 10:00 and 18:00 hours from Mondays to Saturdays.
Read All
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Available rooms at The Charterhouse Causeway Bay | 294 |
Number of floors in The Charterhouse Causeway Bay | 20 |
Another facilities in The Charterhouse Causeway Bay | ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon |
Frequently asked question in The Charterhouse Causeway Bay
What are available facilities at The Charterhouse Causeway Bay?
There are top facilites at The Charterhouse Causeway Bay such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Charterhouse Causeway Bay?
The standard check-in time at The Charterhouse Causeway Bay is starting from From 14:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in The Charterhouse Causeway Bay
Traveloka (128)
Other sources (998)
7.2
Pleasant
From 998 reviews
Cleanliness
7.0
Room Comfort
7.0
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Charterhouse Causeway Bay
Number of reviews per page
20
40
Top reviews
Harriet Odlas
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
the sink was clogged,
Miyako
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.
Matthew
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I love Hong Kong it’s safe country Asian people all way good helping love to come back
Hoi Yue
Leisure Family
4.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.
Moshe
Business
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
the room furniture as well all other equipment is older than my grand grand grand mom
simply unpleasant to pay such price and feel like you are in bad guesthous
Roshan
Business and Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.
Read More
Wing See
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet.
Baby cot is quiet small, only suitable for baby or toddler under 2.
Dorothy
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return
Gregory
Business
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
A good property at a good price but a few things that don’t take a lot to fix came up short:
It was quite cool at night and on requesting an extra blanket they appear to have none… in an established HK hotel?
The aircon didn’t heat and was loud.
The room was near to the elevators and a constant humming could be heard.
Otherwise the property was fine.
Read More
Masahiro
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Good geographical situation and basically clean facility with good staff, but a little obsolete and no coffee/tea/cup in my room.
Jonathan
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very convenient and friendly staff!
Tin Yu
Business
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.
Zhang
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient
Agnes
Leisure Family
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
We booked a room for 4, it has an outside door, which required a room key to open, then 2 separate doors within. It felt like they were 2 separate rooms which was nice because of the generous size. However, they put us on the 1st floor and the gym was on the 3rd, kind of weird. We heard the water pipe running all night and there was a bright 'Exit' sign above the 1st door which we could not turn off, the rooms were not dark even though all the lights were turned off, very annoying. Oh, there was no check-in counter, they had a table against one of the walls with a laptop to check customers in. Overall it was not too bad other than running water noise throughout the night (the ceiling was open and pipes were exposed) and a very bright 'Exit' sign in the room.
Read More
Suet Yee
Leisure
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The location is very convenient. The area is lively and safe. It's super close to tram station and walking distance to Time Square and MTR stations. There are may food options nearly from street food to nice restaurants. Staff was courtesy and the check-in, check-out processes are very fast and smooth. You can leave your luggage there after check-out until you're ready for your flight. My room was much older than what's shown in the picture on the booking site. Shower water was a bit slow and not very warm.
Read More
shawn
Business
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Clean, quiet and convenient. great for business travel.
Achit
Business and Leisure with Friends
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The worst hotel experience i have ever had. And a lot of prostitutes.
Verified traveler
Business
2.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Let me start by saying I’ve never written a review for anything in my 30 years of life, after my experience at this hotel I felt I had to. Worst hotel I’ve stayed at in my life! No front desk, the staff that are downstairs are useless and extremely rude. Falsely advertised in hotel laundry, was not available. The WiFi never worked in my room only the lobby, complained and tried connecting multiple times on multiple devices, no luck. Outlets would randomly stop working not allowing me to charge my devices half the time. Upon checkout I requested late checkout by a hour to have some more time to pack and they yelled at me saying it’s “impossible” I checked out on time and was hanging out in the lobby for maybe 30 minutes waiting for an Uber and charging my phone, the useless 3-5 employees they have loitering in the lobby kept harassing me asking when I’d leave and practically kicked me out of the hotel, never in all my travels across the world have I experienced such a horrible attitude and service. Wouldn’t stay here again if they paid me.
Read More
Ducker
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
very shabby room carpet was filthy. no towel on checkin. location good.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Wan Chai
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved