The Mercer

Hotels
8.6
/10
Very Good
972 reviews

What Guests Say About Their Stay

Mark
10.0
/ 10
Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Verified traveler
10.0
/ 10
Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Yi-Ting
10.0
/ 10
Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
In the Area
See Map
29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Staying at The Mercer is a good choice when you are visiting Sheung Wan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Mercer

Discover More Places
29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island
Others The Mercer
Others 2 The Mercer

Discover More About The Mercer

Location


Staying at The Mercer is a good choice when you are visiting Sheung Wan.

About The Mercer

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Mercer is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Mercer.

All facilities in The Mercer

Others The Mercer
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mercer

Important Note
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at The Mercer
55
Number of floors in The Mercer
31
Another facilities in The Mercer
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked question in The Mercer

What are available facilities at The Mercer?
There are top facilites at The Mercer such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mercer?
The standard check-in time at The Mercer is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in The Mercer

Traveloka (6)
Other sources (966)
8.6
Very Good
From 966 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mercer

Number of reviews per page
20
40
Top reviews
Nicole
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good staff
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Carolyn D.
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location was great. It was walkable to the MTR, close to restaurants and shops. The staff was friendly and helpful. The room was clean and spacious.
Verified traveler
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Read More
Christian
icon-Leisure
Leisure
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I left after the first night and moved to a nother hotel. The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years. The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom. Overall the room was just not in a good condition, not clean and not what i expect at this price level. The location of the hotel is great! I would not recommend to stay at this hotel!
Read More
Enrique
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

THANKS
Krithi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Riki
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Aircon was extremely noisy. Room flooded when using the shower.
Brenda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Siew Fuang Violet
icon-Leisure
Leisure
6.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Difficult to locate as located within meandering side streets and as surrounded by tall buildings everywhere, pinpointing on google map difficult. Location seemed a little on the derelict side. Didn’t feel safe walking back late at night. Charged HKD500 as deposit which wasn’t made aware prior to booking on Expedia. Queries staff at check-in, but was just told this is how they do it and if I wanted clarification, I needed to take it up with booking agent.The money has already been charged on my card. Am awaiting to see if it will be refunded. Complimentary beverages turned out to be two bottles of cheap soft drinks which other hotels would’ve given for free anyway. No room upgrade - was told already booked the best. Could’ve at least given a room on taller floor. Room smelled stuffy and unused for a long time. Not sure if it was cleaned prior to checking in.
Read More
Yi-Ting
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
Candy
icon-Leisure
Leisure
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
AlalehMozafaria
icon-Business
Business
2.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

Nothing..no view..the lay out not good. No aminites ..no break fast room...staff not cooperative..they even did not assist to take a taxi
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
Verified traveler
8.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
Jeanette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Small boutique hotel, great views, comfortable rooms, friendly staff, good location. Not a lot of amenities or lobby, but these are not expected from such small hotel.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 287 week(s) ago

Expedia Group verified review

The property was great, a lot of food choices around. The staff was great and very friendly we had to leave our luggage there for the day.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

staffs are friendly. the room was clean. close to everything!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Mercer

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved