Aston Nagoya City Hotel

Hotels
9.0
/10
Exceptional
537 reviews

What Guests Say About Their Stay

Vina P. A.
10.0
/ 10
I stayed here for 2 nights. The breakfast was delicious, with lots of variety. The room was clean, smelled good, had music in the room, and was comfortable. 5 stars.
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G***h
9.4
/ 10
The Aston Nagoya Batam Hotel offers a pleasant stay, with clean rooms, friendly staff, a strategic location near the mall, complete facilities, a varied breakfast, and a comfortable atmosphere. It's perfect for both family vacations and business trips. I'll definitely stay here again next time I'm in Batam.
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fauzan s.
9.4
/ 10
Good location, excellent service, clean and spacious room, good and varied breakfast menus
Shaiful K. b. M. S.
9.7
/ 10
Prime and strategic location with plenty of restaurants outside the hotel. Excellent service by the hotel staff and walking distance to many facilities.
D***a
10.0
/ 10
It's been my umpteenth time to the Aston Hotel, the hotel is nice, the staff are friendly, the hotel is clean. The breakfast menu is varied, close to the shopping center, when you go downstairs there are already many food stalls, close to the main road. Basically it's okay.
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In the Area
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Komplek Nagoya Thamrin City, Jl. Imam Bonjol, Lubuk Baja Kota, Kec. Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29444

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Aston Nagoya City Hotel is located in area / city Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Nagoya City Hotel

Komplek Nagoya Thamrin City, Jl. Imam Bonjol, Lubuk Baja Kota, Kec. Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29444
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Lobby Aston Nagoya City Hotel
Lobby 2 Aston Nagoya City Hotel

Discover More About Aston Nagoya City Hotel

Overview of Aston Nagoya City Hotel

Aston Nagoya City Hotel offers a blend of modern comfort and Indonesian hospitality, creating a welcoming atmosphere for all guests. Situated in Nagoya City, it provides easy access to the area's commercial and entertainment hubs. The hotel's design reflects a contemporary style, with touches of local artistry that add to its unique charm. The surrounding neighbourhood is known for its vibrant street life, diverse culinary scene, and proximity to key landmarks.

Getting around is a breeze, with affordable bus connections to the city centre and other major areas. Whether you're here for business or leisure, Aston Nagoya City Hotel provides a convenient base for exploring the city. The hotel distinguishes itself through its commitment to affordability without compromising on comfort and convenience, making it an ideal choice for budget-conscious travellers.

Aston Nagoya City Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Aston Nagoya City Hotel Facilities

Featuring 192 rooms in total, Aston Nagoya City Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The hotel boasts a range of facilities designed to cater to diverse needs. Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising and relaxing. Leisure travellers can unwind by the pool or enjoy a rejuvenating spa treatment.

The accommodation provides a range of facilities and amenities for guests, including Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a functional workspace, plush bedding, and well-appointed bathrooms. In-room conveniences such as a mini-fridge and coffee maker add to the overall comfort and convenience of your stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Aston Nagoya City Hotel

Expect a vibrant yet relaxed ambience at Aston Nagoya City Hotel. Mornings are typically bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more laid-back atmosphere in the common areas. The hotel may offer activities or tours showcasing local culture and attractions, providing guests with opportunities to explore the area.

For a smooth check-in process, have your booking confirmation and identification ready. It's always a good idea to familiarise yourself with local customs and etiquette to ensure a respectful and enjoyable stay. Remember to try the local cuisine and explore the nearby markets for an authentic Indonesian experience.

How to Get to Aston Nagoya City Hotel

A major international airport is located nearby, offering connections to destinations around the world. From the airport, you can reach Aston Nagoya City Hotel in around 30-60 minutes by taxi. Affordable bus connections to the city centre are also available, providing a budget-friendly transportation option. The hotel is also accessible via local transportation, making it easy to explore the surrounding area.

Food Near Aston Nagoya City Hotel

The hotel may provide a complimentary breakfast to start your day. If you prefer to self-cater, some rooms may offer kitchen facilities. Alternatively, you'll find a variety of cafs, restaurants, and convenience stores within walking distance of the hotel. Be sure to try local dishes such as Nasi Goreng (fried rice) or Gado-Gado (Indonesian salad with peanut sauce) for a taste of authentic Indonesian flavours. Budget-friendly options are plentiful, with many street food vendors offering delicious and affordable meals.

Things to Do Around Aston Nagoya City Hotel

Explore the area around Aston Nagoya City Hotel and discover a wealth of attractions. Visit a historic temple to immerse yourself in local culture, or wander through a lively night market to experience the vibrant street life. A riverside park offers a tranquil escape from the city bustle. For a one-day walkable highlights tour, consider visiting the local markets, historical sites, and enjoying the local cuisine. A two-day extended stay could include exploring further afield, visiting cultural centres, and enjoying the nightlife.

Daytime activities include visiting local museums and art galleries, while evenings can be spent enjoying live music or sampling local delicacies at the night market.

Why Aston Nagoya City Hotel is Popular Among Travellers

Aston Nagoya City Hotel is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring the city without breaking the bank. The unique experiences and local insights offered by the staff also contribute to its popularity.

Tips for First-Time Visitors

Consider booking a room with a view for an enhanced experience. Pack light clothing suitable for the tropical climate, along with essential adaptors for your electronic devices. Be mindful of local customs and etiquette, and always ask for permission before taking photos of people. While English is spoken in tourist areas, learning a few basic Indonesian phrases can enhance your interactions with locals. Safety is generally good, but it's always wise to be aware of your surroundings and take precautions against petty theft.

Best Time to Stay at Aston Nagoya City Hotel

The best time to stay at Aston Nagoya City Hotel depends on your preferences. The peak season is typically during the dry months, offering sunny skies and pleasant temperatures. However, this is also the busiest and most expensive time to visit. The off-peak season, during the rainy months, offers lower prices and fewer crowds, but be prepared for occasional showers. Local events, festivals, or holidays can also impact prices and availability, so it's worth planning your trip around these if you're interested in experiencing local culture. For budget-conscious travellers, the quieter times of year offer the best deals and a more relaxed atmosphere.

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All facilities in Aston Nagoya City Hotel

Functional Hall Aston Nagoya City Hotel
Functional Hall
Lobby Aston Nagoya City Hotel
Lobby
Exterior Aston Nagoya City Hotel
Exterior
Others Aston Nagoya City Hotel
Others
Restaurant Aston Nagoya City Hotel
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Massage

Connectivity

  • Free WiFi

General

  • Non-smoking room

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Aston Nagoya City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Nagoya City Hotel
192
Number of floors in Aston Nagoya City Hotel
14
Another facilities in Aston Nagoya City Hotel
Room service, WiFi in public area, Desk, Hairdryer, In-room safe

Frequently asked question in Aston Nagoya City Hotel

What are available facilities at Aston Nagoya City Hotel?
There are top facilites at Aston Nagoya City Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Nagoya City Hotel?
The standard check-in time at Aston Nagoya City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Nagoya City Hotel provide breakfast?
Yes, Aston Nagoya City Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Aston Nagoya City Hotel have?
Aston Nagoya City Hotel is a 3.0-star hotel.
How many floors does Aston Nagoya City Hotel have?
Aston Nagoya City Hotel has 14 floors.
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More Reviews from Other Guests in Aston Nagoya City Hotel

Overall Ratings & Reviews Aston Nagoya City Hotel

Traveloka (452)
Other sources (85)
9.1
Exceptional
From 452 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.3

Service and Facilites

9.1

People often mention about Aston Nagoya City Hotel
All
Ambiance (48)
Staff Friendliness (47)
Bedroom (44)
Surroundings (41)
Hotel Area (41)
Bathroom (39)
Taste (39)
Variety (39)
Distance to City Center (37)
Accessibility (34)
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Most Recent
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Traveler Reviews Aston Nagoya City Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
During my stay I felt very happy and rest. When I arrived the hotel, I was greeted by the front office, especially Ms. Rita. She help me check-in process, when I check-out she also helped me and arranged for vehicle to bring me to ferry terminal. The staff from the front office make you feel that you doesn't book the wrong hotel. But the breakfast still way to go for improvement.
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Gilang T. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Compact rooms with complete amenities. Strategic location near the hotel, with many food courts.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff is very friendly and very helpful.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a wonderful stay at Aston Nagoya Batam!
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommendations, city center, lots of food
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1 people find it helpful
Rudolf S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was friendly and accommodating
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Accommodation's Reply
29 Sep 2025
Dear Rudolf S., Thank you for your kind words. We are delighted to know that our staff made you feel welcome with their friendliness and accommodating service. Your feedback means a lot to us, and we look forward to the pleasure of hosting you again at ASTON Nagoya City Hotel. Warm regards, Front Office Manager ASTON Nagoya City Hotel
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Room service allows you to order food delivered to your room. The food from Shiso Restaurant is okay, taste-wise nothing special, edible. In terms of the room, everything is okay; the view is good, full windows from top to bottom make the room feel more spacious, there is a shower and a handheld shower. The only downside is that there are not enough lights, so it is a bit dim/dark at night, and the elevator takes a long time to go up/down from floor to floor so you have to be patient. Overall, it's worth it. The service is okay, the hotel is neat and clean in various aspects. The most enjoyable thing is the very strategic location and just a few meters walk to various shops in Nagoya Thamrin. Life is so good without having to go far, living around Thamrin, feels safe, predictable, zero stress, and doesn't waste energy researching places/opening Google Maps. Best for a weekend staycation!
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thank you very much for your comprehensive and impressive review. We are pleased to know that you enjoyed your room, the expansive view from the window, and the overall cleanliness and tidiness of the hotel. We also appreciate your feedback regarding the room lighting and elevator wait times, which we will take into account for future service improvements. It is a pleasure to know that you enjoyed our strategic location, which makes it easy to explore the surrounding area without hassle and contributes to a pleasant and stress-free staycation experience. We look forward to welcoming you again for an even better stay at Aston Nagoya City Hotel. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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Azi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
1. Refrigerator In Room Was Broken , Not Cool. Paid IDR 780.000 / Nite Got Broke Refrigerator. its so Akward. 2. Receptionist Whose Named Ria Is A Top Of The Top Receptionist In All The Hotels I Have Ever Visited. Smart, Excelent, No Small Talk, no Abcde , Just Click and this is ur key room. enjoy ur room. 3. The Variety Of Breakfast still less than hotel breakfasts costing around IDR 400,000. but still worthy 4. Attendant Named Rahma Such a helpfully staff 5. all the shortcomings are still covered by several advantages 6. ill be back for next time. for you Ms Ria.
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Accommodation's Reply
17 Sep 2025
Dear Azi S., Thank you for sharing such detailed feedback about your recent stay at ASTON Nagoya City Hotel. We truly value your comments as they help us to continuously improve our services and facilities. We sincerely apologize for the inconvenience you experienced with the refrigerator in your room. Please rest assured that our team has taken immediate action to ensure this does not reoccur for your future stays. At the same time, we are very pleased to know that you appreciated the excellent service from our receptionist Ria and the helpful assistance from Rahman. Your kind recognition will certainly be shared with them and the entire team as a great motivation. We also take note of your suggestion regarding breakfast variety, and this will be carefully considered to further enhance our dining offerings. It is truly rewarding to learn that, despite the shortcomings, you still found your overall stay worthy and enjoyable. We look forward to welcoming you back soon — especially to extend once again the warm hospitality from Ria and our team. Warm regards, Front Office Manager ASTON Nagoya City Hotel
Vina P. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I stayed here for 2 nights. The breakfast was delicious, with lots of variety. The room was clean, smelled good, had music in the room, and was comfortable. 5 stars.
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Accommodation's Reply
09 Sep 2025
Dear Vina P.A., Thank you for your positive review and 5-star rating. We are delighted to hear that you enjoyed our varied breakfast menu and that your room was clean, fragrant, and well-equipped with music. Your feedback is a great motivation for us to continue providing the best experience for every guest. We look forward to welcoming you back to Aston Nagoya City Hotel. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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G***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The Aston Nagoya Batam Hotel offers a pleasant stay, with clean rooms, friendly staff, a strategic location near the mall, complete facilities, a varied breakfast, and a comfortable atmosphere. It's perfect for both family vacations and business trips. I'll definitely stay here again next time I'm in Batam.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your comprehensive and impressive review. We are delighted to learn that you enjoyed the cleanliness of your room, the friendliness of our staff, the strategic location, the facilities, and the variety of breakfast options we offer. Your appreciation motivates us to continue providing the best experience, whether for family vacations or business trips. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit to Batam. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great location in the city, easy to get around and lots of food
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your positive review. We are pleased to know that you found our hotel's strategic location in the city center and the easy access to various culinary options nearby. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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Ermina f. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
it very nice hotel but the breakfast is not much variety
1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Ermina, Thank you for your kind words about our hotel. We are glad to know you had a pleasant stay with us. We truly appreciate your feedback regarding the breakfast variety, and we will certainly share it with our culinary team for improvement. Your input helps us to serve you better, and we look forward to welcoming you again with an enhanced experience. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
b***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Complete facilities, hotel in the city center, there is a swimming pool, delicious breakfast, good service.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that our facilities, strategic location, breakfast, and service left a positive impression on you. Reviews like this motivate us to continuously maintain and improve the quality of our services. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager, Aston Nagoya City Hotel
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b***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Complete hotel facilities in the middle of the city, there is a swimming pool, delicious breakfast, good service
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Aston Nagoya City Hotel. We are delighted to learn that the comprehensive facilities, strategic location, delicious breakfast, and excellent service from our team have left a positive impression on you. This review motivates us to continuously maintain the quality of our service and provide the best experience for every guest. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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H***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
3-star hotel with quality above 4-star. Awesome...
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful appreciation. We are delighted to hear that you rated our service and facilities beyond your expectations. Positive reviews like this motivate us to continue providing the best service. We look forward to welcoming you back. Sincerely, Front Office Manager, Aston Nagoya City Hotel
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EKA N. P. Y.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
Even though the location is excellent, it's comfortable, but the rooms are poorly maintained, not up to the standard of a star hotel.
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Accommodation's Reply
22 Aug 2025
Dear Eka n p y, Thank you for taking the time to share your experience with us. We are pleased to know that you felt comfortable with the location of our hotel. However, we apologize for the inconvenience regarding the condition of the room and that the experience did not meet your expectations. Your feedback is very important to us and we have conveyed it to the relevant team as a serious concern for immediate follow-up. We hope to welcome you again in the future with a better experience in accordance with our service standards. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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fauzan s.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Good location, excellent service, clean and spacious room, good and varied breakfast menus
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted that you enjoyed our location, service, room comfort, and breakfast variety. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
Liew L. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Front office staff, Ms. Tina, she made me feel at home.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind words about our Front Office staff. We are delighted to hear she made you feel at home during your stay. We will be sure to share your appreciation with her, and we look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Andri C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that our staff friendliness and accommodating service made your stay enjoyable. We look forward to welcoming you again soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Shaiful K. b. M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Prime and strategic location with plenty of restaurants outside the hotel. Excellent service by the hotel staff and walking distance to many facilities.
1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Shaiful, Thank you for sharing your wonderful feedback. We are delighted you enjoyed our prime location and the variety of nearby restaurants and facilities. It is also great to hear our staff service made a positive impression on your stay. We look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
Number of reviews per page
20
40

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Exterior 4 Aston Nagoya City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Aston Nagoya City Hotel

Traveloka (452)
Other sources (85)
9.1
Exceptional
From 452 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.3

Service and Facilites

9.1

People often mention about Aston Nagoya City Hotel
All
Ambiance (48)
Staff Friendliness (47)
Bedroom (44)
Surroundings (41)
Hotel Area (41)
Bathroom (39)
Taste (39)
Variety (39)
Distance to City Center (37)
Accessibility (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Nagoya City Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
During my stay I felt very happy and rest. When I arrived the hotel, I was greeted by the front office, especially Ms. Rita. She help me check-in process, when I check-out she also helped me and arranged for vehicle to bring me to ferry terminal. The staff from the front office make you feel that you doesn't book the wrong hotel. But the breakfast still way to go for improvement.
Read More
Find this review helpful?
Profile Picture
Gilang T. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Compact rooms with complete amenities. Strategic location near the hotel, with many food courts.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff is very friendly and very helpful.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a wonderful stay at Aston Nagoya Batam!
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommendations, city center, lots of food
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1 people find it helpful
Rudolf S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was friendly and accommodating
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Accommodation's Reply
29 Sep 2025
Dear Rudolf S., Thank you for your kind words. We are delighted to know that our staff made you feel welcome with their friendliness and accommodating service. Your feedback means a lot to us, and we look forward to the pleasure of hosting you again at ASTON Nagoya City Hotel. Warm regards, Front Office Manager ASTON Nagoya City Hotel
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Room service allows you to order food delivered to your room. The food from Shiso Restaurant is okay, taste-wise nothing special, edible. In terms of the room, everything is okay; the view is good, full windows from top to bottom make the room feel more spacious, there is a shower and a handheld shower. The only downside is that there are not enough lights, so it is a bit dim/dark at night, and the elevator takes a long time to go up/down from floor to floor so you have to be patient. Overall, it's worth it. The service is okay, the hotel is neat and clean in various aspects. The most enjoyable thing is the very strategic location and just a few meters walk to various shops in Nagoya Thamrin. Life is so good without having to go far, living around Thamrin, feels safe, predictable, zero stress, and doesn't waste energy researching places/opening Google Maps. Best for a weekend staycation!
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thank you very much for your comprehensive and impressive review. We are pleased to know that you enjoyed your room, the expansive view from the window, and the overall cleanliness and tidiness of the hotel. We also appreciate your feedback regarding the room lighting and elevator wait times, which we will take into account for future service improvements. It is a pleasure to know that you enjoyed our strategic location, which makes it easy to explore the surrounding area without hassle and contributes to a pleasant and stress-free staycation experience. We look forward to welcoming you again for an even better stay at Aston Nagoya City Hotel. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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Azi S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
1. Refrigerator In Room Was Broken , Not Cool. Paid IDR 780.000 / Nite Got Broke Refrigerator. its so Akward. 2. Receptionist Whose Named Ria Is A Top Of The Top Receptionist In All The Hotels I Have Ever Visited. Smart, Excelent, No Small Talk, no Abcde , Just Click and this is ur key room. enjoy ur room. 3. The Variety Of Breakfast still less than hotel breakfasts costing around IDR 400,000. but still worthy 4. Attendant Named Rahma Such a helpfully staff 5. all the shortcomings are still covered by several advantages 6. ill be back for next time. for you Ms Ria.
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Accommodation's Reply
17 Sep 2025
Dear Azi S., Thank you for sharing such detailed feedback about your recent stay at ASTON Nagoya City Hotel. We truly value your comments as they help us to continuously improve our services and facilities. We sincerely apologize for the inconvenience you experienced with the refrigerator in your room. Please rest assured that our team has taken immediate action to ensure this does not reoccur for your future stays. At the same time, we are very pleased to know that you appreciated the excellent service from our receptionist Ria and the helpful assistance from Rahman. Your kind recognition will certainly be shared with them and the entire team as a great motivation. We also take note of your suggestion regarding breakfast variety, and this will be carefully considered to further enhance our dining offerings. It is truly rewarding to learn that, despite the shortcomings, you still found your overall stay worthy and enjoyable. We look forward to welcoming you back soon — especially to extend once again the warm hospitality from Ria and our team. Warm regards, Front Office Manager ASTON Nagoya City Hotel
Vina P. A.
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
I stayed here for 2 nights. The breakfast was delicious, with lots of variety. The room was clean, smelled good, had music in the room, and was comfortable. 5 stars.
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Vina P.A., Thank you for your positive review and 5-star rating. We are delighted to hear that you enjoyed our varied breakfast menu and that your room was clean, fragrant, and well-equipped with music. Your feedback is a great motivation for us to continue providing the best experience for every guest. We look forward to welcoming you back to Aston Nagoya City Hotel. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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G***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The Aston Nagoya Batam Hotel offers a pleasant stay, with clean rooms, friendly staff, a strategic location near the mall, complete facilities, a varied breakfast, and a comfortable atmosphere. It's perfect for both family vacations and business trips. I'll definitely stay here again next time I'm in Batam.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your comprehensive and impressive review. We are delighted to learn that you enjoyed the cleanliness of your room, the friendliness of our staff, the strategic location, the facilities, and the variety of breakfast options we offer. Your appreciation motivates us to continue providing the best experience, whether for family vacations or business trips. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit to Batam. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great location in the city, easy to get around and lots of food
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your positive review. We are pleased to know that you found our hotel's strategic location in the city center and the easy access to various culinary options nearby. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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Ermina f. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
it very nice hotel but the breakfast is not much variety
1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Ermina, Thank you for your kind words about our hotel. We are glad to know you had a pleasant stay with us. We truly appreciate your feedback regarding the breakfast variety, and we will certainly share it with our culinary team for improvement. Your input helps us to serve you better, and we look forward to welcoming you again with an enhanced experience. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
b***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Complete facilities, hotel in the city center, there is a swimming pool, delicious breakfast, good service.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that our facilities, strategic location, breakfast, and service left a positive impression on you. Reviews like this motivate us to continuously maintain and improve the quality of our services. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager, Aston Nagoya City Hotel
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b***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Complete hotel facilities in the middle of the city, there is a swimming pool, delicious breakfast, good service
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Aston Nagoya City Hotel. We are delighted to learn that the comprehensive facilities, strategic location, delicious breakfast, and excellent service from our team have left a positive impression on you. This review motivates us to continuously maintain the quality of our service and provide the best experience for every guest. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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H***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
3-star hotel with quality above 4-star. Awesome...
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful appreciation. We are delighted to hear that you rated our service and facilities beyond your expectations. Positive reviews like this motivate us to continue providing the best service. We look forward to welcoming you back. Sincerely, Front Office Manager, Aston Nagoya City Hotel
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EKA N. P. Y.
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8.2
/10
Reviewed 14 week(s) ago
Even though the location is excellent, it's comfortable, but the rooms are poorly maintained, not up to the standard of a star hotel.
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Accommodation's Reply
22 Aug 2025
Dear Eka n p y, Thank you for taking the time to share your experience with us. We are pleased to know that you felt comfortable with the location of our hotel. However, we apologize for the inconvenience regarding the condition of the room and that the experience did not meet your expectations. Your feedback is very important to us and we have conveyed it to the relevant team as a serious concern for immediate follow-up. We hope to welcome you again in the future with a better experience in accordance with our service standards. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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fauzan s.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Good location, excellent service, clean and spacious room, good and varied breakfast menus
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted that you enjoyed our location, service, room comfort, and breakfast variety. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
Liew L. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Front office staff, Ms. Tina, she made me feel at home.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind words about our Front Office staff. We are delighted to hear she made you feel at home during your stay. We will be sure to share your appreciation with her, and we look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Andri C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that our staff friendliness and accommodating service made your stay enjoyable. We look forward to welcoming you again soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Shaiful K. b. M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Prime and strategic location with plenty of restaurants outside the hotel. Excellent service by the hotel staff and walking distance to many facilities.
1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Shaiful, Thank you for sharing your wonderful feedback. We are delighted you enjoyed our prime location and the variety of nearby restaurants and facilities. It is also great to hear our staff service made a positive impression on your stay. We look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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