Bekizaar Hotel Surabaya

Hotels
Preferred Partner
8.4
/10
Very Good
7,900 reviews

What Guests Say About Their Stay

Distance To City Center (339)
Staff Friendliness (309)
Accessibility (275)
Bedroom (263)
Annisa L.
9.4
/ 10
Hotel staff very kind and friendly, check-in time flexible, easy access to and from the hotel, there is halte bus under pedestrian bridge in front of the hotel, hotel location super strategic across the Surabaya's biggest shopping mall Tunjungan Plaza, room clean and spacious, not cramped, comfy for Muslims to do daily prayers. Nice experience, definitely will rebook when visit Surabaya again! Many thanks to the helpful and kind staff
Irene S.
9.4
/ 10
I love this hotel because its location is absolutely perfect. It's very close to the TP and other food centers. There's no problem finding food while staying here. The rooms and bathrooms are clean.
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U***i
10.0
/ 10
The hotel is in the city center. Easy access, clean rooms, hot water, and great staff. The CICO process was quick, and the breakfast was delicious. Overall, I was satisfied with my stay at Bekizaar Hotel. Thank you.
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S***a
9.7
/ 10
Thank God, for my first experience staying at Bekizaar Hotel, it was really comfortable, with friendly staff, easy facilities and other supporting facilities, and the cleanliness was really great. I highly recommend coming here again. Thank you to all parties.
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N***i
10.0
/ 10
The hotel staff is friendly, the check-in process is fast, the rooms are clean and comfortable, close to Tunjungan Plaza.
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In the Area
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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby Bekizaar Hotel Surabaya
Lobby 2 Bekizaar Hotel Surabaya

Discover More About Bekizaar Hotel Surabaya

Location


Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge Bekizaar Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall Bekizaar Hotel Surabaya
Functional Hall
Lobby Bekizaar Hotel Surabaya
Lobby
Accommodation Services Bekizaar Hotel Surabaya
Accommodation Services
Exterior Bekizaar Hotel Surabaya
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Set menu dinner
  • Set menu lunch

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Non-smoking room
  • Smoking area

Transportation

  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Accessible parking

Nearby Facilities

  • Gift shop
  • Shops

Things to Do

  • Barbecue
  • Massage

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya
96
Number of floors in Bekizaar Hotel Surabaya
8
Another facilities in Bekizaar Hotel Surabaya
Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?
There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bekizaar Hotel Surabaya?
The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bekizaar Hotel Surabaya provide breakfast?
Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Bekizaar Hotel Surabaya have?
Bekizaar Hotel Surabaya is a 3.0-star hotel.
How many floors does Bekizaar Hotel Surabaya have?
Bekizaar Hotel Surabaya has 8 floors.
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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (7,864)
Other sources (36)
8.5
Very Good
From 7,864 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (244)
Staff Friendliness (229)
Bedroom (204)
Accessibility (203)
Ambiance (198)
Bathroom (188)
Hotel Area (183)
Surroundings (179)
Check-in/out Time (148)
Taste (143)
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Most Recent
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Preferences
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Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The check-in and check-out process is fast and the location is very strategic.
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2 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear M*a, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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M Fitrah A. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
A comfortable, safe, and clean hotel. Every time I go to Surabaya, I always stay at this hotel. The best 👍
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Accommodation's Reply
02 Dec 2025
Dear Mr. M. Fitrah A.J., Thank you for your review of Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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o***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
The staff was very helpful. Check-in before 2 PM was allowed and there was no deposit, as stated in the app. The room was okay and clean. Since I was just in transit, I went to the TP to walk around and get some snacks. There's a street food stall downstairs, but I didn't try it because I was already full.
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Accommodation's Reply
02 Dec 2025
Dear O*i, Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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M***M
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
A comfortable, clean hotel in the city center, close to culinary attractions. Every time I go to Surabaya, I always stay at this hotel, the best 👍
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Accommodation's Reply
02 Dec 2025
Dear M*M, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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Irene S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I love this hotel because its location is absolutely perfect. It's very close to the TP and other food centers. There's no problem finding food while staying here. The rooms and bathrooms are clean.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Irene S., Thank you for reviewing Bekisar Hotel Surabaya. Your review will help us to improve our hotel even more in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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noviar a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Cleanliness is maintained, the hotel staff are friendly, wifi access is guaranteed and access and the environment are very easy to reach.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Novier A., Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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F***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the location is strategic.
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Accommodation's Reply
19 Nov 2025
Dear Mr. F*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is right in front of Tunjungan Plaza, strategic for those who are lazy to go home because of the traffic jam.
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Accommodation's Reply
19 Nov 2025
Dear M*i, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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f***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Staff very responsible and room very nice
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Accommodation's Reply
12 Nov 2025
Dear Mr/Mrs. f***o, Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is right in front of TP, suitable for travelers, the room is also clean according to the price offered.
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Accommodation's Reply
12 Nov 2025
Thank you very much for your review of Hotel Bekisar Surabaya, A*l. Your feedback is very valuable for us to improve our services in the future. We look forward to your next visit. All our staff will do their best to provide you with the best possible service. Thank you! Zainul Apandi (General Manager)
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a***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I had a pleasant stay at the Bekizaar Hotel. It's a bit smaller, but it's adequate for a single traveler. The room was clean, fragrant, had a full range of toiletries, and had fast Wi-Fi. The only downside was a leaking AC unit. Thank goodness I chose this hotel last minute when visiting Surabaya.
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Accommodation's Reply
12 Nov 2025
Dear A*u, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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Idrus H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good service, clean rooms and hotel environment
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr. Idrus H., Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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Pradini F. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The only downside is the price of the food at the angkringan.. 150 thousand for 2 instant noodles, 4 drinks, 2 nasi kucing (rice cakes) and some satay. It's a bit expensive.. with the seating being less than worth it.. maybe it can be considered for the price..
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Accommodation's Reply
12 Nov 2025
Dear Ms. Pradini F.L., Thank you for taking the time to review Bekisar Surabaya Hotel. We apologize for any inconvenience caused during your stay. Your review will help us to improve our service in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Great, close to the mall with cheap prices
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Accommodation's Reply
12 Nov 2025
Dear Mr. A*f, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is in the city center. Easy access, clean rooms, hot water, and great staff. The CICO process was quick, and the breakfast was delicious. Overall, I was satisfied with my stay at Bekizaar Hotel. Thank you.
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear U*i, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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P***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Overall, it's okay. It's close to everywhere you want to go.
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Accommodation's Reply
12 Nov 2025
Dear Mr. P*O, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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S***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and very helpful. The rooms were clean. Access to shopping centers was very close.
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Accommodation's Reply
12 Nov 2025
Dear Mr. S*H, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
the breakfast is to salty. location is good
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Accommodation's Reply
28 Oct 2025
Dear Mr/Mrs. M***d, Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)
sigitaper
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The service is really good, the taste is 5 stars
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Accommodation's Reply
12 Nov 2025
Dear Mr. Sikitapura, Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will come back to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
For the wifi, please improve it again because in the room, I'm in room 501, it's slow
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Accommodation's Reply
28 Oct 2025
Dear M*h, Thank you for taking the time to review Bekisar Hotel Surabaya. We apologize for any inconvenience caused during your stay. Your review will help us to improve our service in the future. We hope you will stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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Number of reviews per page
20
40

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Exterior 4 Bekizaar Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (7,864)
Other sources (36)
8.5
Very Good
From 7,864 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (244)
Staff Friendliness (229)
Bedroom (204)
Accessibility (203)
Ambiance (198)
Bathroom (188)
Hotel Area (183)
Surroundings (179)
Check-in/out Time (148)
Taste (143)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The check-in and check-out process is fast and the location is very strategic.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear M*a, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
Translated by Google Icon
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M Fitrah A. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
A comfortable, safe, and clean hotel. Every time I go to Surabaya, I always stay at this hotel. The best 👍
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Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Mr. M. Fitrah A.J., Thank you for your review of Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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o***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
The staff was very helpful. Check-in before 2 PM was allowed and there was no deposit, as stated in the app. The room was okay and clean. Since I was just in transit, I went to the TP to walk around and get some snacks. There's a street food stall downstairs, but I didn't try it because I was already full.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear O*i, Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
Translated by Google Icon
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M***M
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
A comfortable, clean hotel in the city center, close to culinary attractions. Every time I go to Surabaya, I always stay at this hotel, the best 👍
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Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear M*M, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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Irene S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I love this hotel because its location is absolutely perfect. It's very close to the TP and other food centers. There's no problem finding food while staying here. The rooms and bathrooms are clean.
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Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Ms. Irene S., Thank you for reviewing Bekisar Hotel Surabaya. Your review will help us to improve our hotel even more in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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Profile Picture
noviar a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Cleanliness is maintained, the hotel staff are friendly, wifi access is guaranteed and access and the environment are very easy to reach.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Novier A., Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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F***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the location is strategic.
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Accommodation's Reply
19 Nov 2025
Dear Mr. F*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is right in front of Tunjungan Plaza, strategic for those who are lazy to go home because of the traffic jam.
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Accommodation's Reply
19 Nov 2025
Dear M*i, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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f***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Staff very responsible and room very nice
Find this review helpful?
Accommodation's Reply
12 Nov 2025
Dear Mr/Mrs. f***o, Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)
A***l
icon-Leisure
Leisure
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9.1
/10
Reviewed 3 week(s) ago
The hotel is right in front of TP, suitable for travelers, the room is also clean according to the price offered.
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Accommodation's Reply
12 Nov 2025
Thank you very much for your review of Hotel Bekisar Surabaya, A*l. Your feedback is very valuable for us to improve our services in the future. We look forward to your next visit. All our staff will do their best to provide you with the best possible service. Thank you! Zainul Apandi (General Manager)
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a***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I had a pleasant stay at the Bekizaar Hotel. It's a bit smaller, but it's adequate for a single traveler. The room was clean, fragrant, had a full range of toiletries, and had fast Wi-Fi. The only downside was a leaking AC unit. Thank goodness I chose this hotel last minute when visiting Surabaya.
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Accommodation's Reply
12 Nov 2025
Dear A*u, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us to improve our services in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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Idrus H.
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Business
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10.0
/10
Reviewed 4 week(s) ago
Very good service, clean rooms and hotel environment
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr. Idrus H., Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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Pradini F. L.
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9.7
/10
Reviewed 4 week(s) ago
The only downside is the price of the food at the angkringan.. 150 thousand for 2 instant noodles, 4 drinks, 2 nasi kucing (rice cakes) and some satay. It's a bit expensive.. with the seating being less than worth it.. maybe it can be considered for the price..
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Accommodation's Reply
12 Nov 2025
Dear Ms. Pradini F.L., Thank you for taking the time to review Bekisar Surabaya Hotel. We apologize for any inconvenience caused during your stay. Your review will help us to improve our service in the future. We hope you will come back to stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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A***f
icon-Leisure
Leisure
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8.8
/10
Reviewed 4 week(s) ago
Great, close to the mall with cheap prices
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Accommodation's Reply
12 Nov 2025
Dear Mr. A*f, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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U***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
The hotel is in the city center. Easy access, clean rooms, hot water, and great staff. The CICO process was quick, and the breakfast was delicious. Overall, I was satisfied with my stay at Bekizaar Hotel. Thank you.
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear U*i, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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P***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Overall, it's okay. It's close to everywhere you want to go.
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Accommodation's Reply
12 Nov 2025
Dear Mr. P*O, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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S***H
icon-Staycation
Staycation
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9.7
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and very helpful. The rooms were clean. Access to shopping centers was very close.
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Accommodation's Reply
12 Nov 2025
Dear Mr. S*H, Thank you for taking the time to review Bekisar Hotel Surabaya. Your review will help us improve our services in the future. We hope you will return to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
the breakfast is to salty. location is good
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Accommodation's Reply
28 Oct 2025
Dear Mr/Mrs. M***d, Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)
sigitaper
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The service is really good, the taste is 5 stars
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Accommodation's Reply
12 Nov 2025
Dear Mr. Sikitapura, Thank you for taking the time to review Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will come back to stay with us again and we will definitely provide you with the best service. Best regards, Zainul Afndi (General Manager)
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M***h
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
For the wifi, please improve it again because in the room, I'm in room 501, it's slow
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Accommodation's Reply
28 Oct 2025
Dear M*h, Thank you for taking the time to review Bekisar Hotel Surabaya. We apologize for any inconvenience caused during your stay. Your review will help us to improve our service in the future. We hope you will stay with us again and we will definitely provide the best service to you. Best regards, Zainul Afndi (General Manager)
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