Beverly Hotel Batam

Hotels
8.7
/10
Very Good
814 reviews

What Guests Say About Their Stay

N***h
8.8
/ 10
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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N***a
10.0
/ 10
very comfortable, clean and friendly. soft bed, breakfast is also delicious. tv broadcast ok. clean and spacious bathroom
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Zakiah N. A.
10.0
/ 10
Thank you Sindi, very friendly and helpful. Early in the morning, Mbak Sindi greeted me with a sweet and happy smile. God willing, will come back with family.
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A***i
10.0
/ 10
It was a great stay at Beverly. Assisted by friendly staff who were very helpful in the check in and check out process. Especially Ms. NOVIA AND Ms. RORO
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Elisa p. H.
10.0
/ 10
Thank you Mbak Sindi for helping me with the check in and check out process well, happily and friendly. Beverly, always be successful. Also success for Sindiawati, the super humble FO staff.
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In the Area
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Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Beverly Hotel Batam is a hotel in a good neighborhood, which is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Beverly Hotel Batam

Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Beverly Hotel Batam
Lobby 2 Beverly Hotel Batam

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Location


Beverly Hotel Batam is a hotel in a good neighborhood, which is located at Nagoya.

About Beverly Hotel Batam

From business event to corporate gathering, Beverly Hotel Batam provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Beverly Hotel Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Beverly Hotel Batam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Beverly Hotel Batam.

All facilities in Beverly Hotel Batam

Fitness Center Beverly Hotel Batam
Fitness Center
Functional Hall Beverly Hotel Batam
Functional Hall
Lobby Beverly Hotel Batam
Lobby
Exterior Beverly Hotel Batam
Exterior
Bedroom Beverly Hotel Batam
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)

Things to Do

  • Fitness center
  • Massage
  • Spa
  • TV lounge

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Beverly Hotel Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Beverly Hotel Batam
156
Number of floors in Beverly Hotel Batam
8
Another facilities in Beverly Hotel Batam
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Beverly Hotel Batam

What are available facilities at Beverly Hotel Batam?
There are top facilites at Beverly Hotel Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Beverly Hotel Batam?
The standard check-in time at Beverly Hotel Batam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Beverly Hotel Batam provide breakfast?
Yes, Beverly Hotel Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Beverly Hotel Batam have?
Beverly Hotel Batam is a 4.0-star hotel.
How many floors does Beverly Hotel Batam have?
Beverly Hotel Batam has 8 floors.
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More Reviews from Other Guests in Beverly Hotel Batam

Overall Ratings & Reviews Beverly Hotel Batam

Traveloka (780)
Other sources (34)
8.7
Very Good
From 780 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Beverly Hotel Batam
All
Bedroom (66)
Staff Friendliness (64)
Ambiance (63)
Room Space (55)
Distance to City Center (54)
Bathroom (51)
Check-in/out Time (49)
Hotel Area (47)
Accessibility (44)
Wifi (43)
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Traveler Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Hotel staff Ms. Nelda was very friendly and helpful during check in.
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N***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Didn't expect how roomy it was. Maybe because it's an old hotel, in the walls have some leaked spot.
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Accommodation's Reply
24 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Rangga P. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly, especially Cindy and Nella, so far it's been really fun.
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1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
T***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable, clean, luxurious place at 5 star level
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Zasil R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly service and clean hotel.
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Leon M.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 3 week(s) ago
just, dont. Staff was ok, but just dont. money better spent elsewhere
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
W***W
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, a place for dinner near the hotel. It's really great 😀
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
m***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good for the staff, always helpful when asked and friendly.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with our staff's service. Friendliness and promptness in assisting our guests are always our priority, and your comments motivate our team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Anggi Marsepto, Room Division Manager
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Muallim
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
If possible, ornaments that still look dull and old-fashioned should be replaced.
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Accommodation's Reply
09 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
everything was fine only drawback is room service for food ended quite early.
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Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 5 week(s) ago
travellleer. listen to me. avoid this hotel. ALL FACILITY IS BROKEN SHOWER NOT WORKING GOOD. DRAIN IS BAD AIRCOND IS HOT.. NOTHING IS GOOD.I DONT KNOW WHY U ALL STLL CAN SURVIVE.. AND U STILL WANT 200,000rupiah . SHAME ON U . even 5 star hotel dun need that. now i know why saturday still cheap . your hotel is lousy. . TO MANAGEMENT : U GAVE ME LOUSY HOTEL I GAVE U BAD REVIEW. PLSS TO PPL... DUN LISTEN TO OTHER REVIEW. LISTEN TO ME . I TRAVEL EVERYDAY .. I KNOW WHAT HOTEL IS GOOD VALUE.. THIS HOTEL? AVOID PLSSS
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2 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
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Azi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
●Omelet 10/10 ●Gym Center 10/10 Gym Atmosfer terbaik dari semua hotel yg saya kunjungi. Santik*, W*ndham, Asto*, Bc*, Nagoya Hi** ,Masih Kalah Jauh. ●Swimming Pool 0/10 Air nya Sedang Dikuras/Direnovasi ●Breakfast 7/10 enak tapi variety terbatas, sesuai dengan harga. ●FnB Staff 10/10 Pakaian FnB staff dan chef yang ikut serta menghandle restoran terlihat bersih, rapi, dan tak seorang pun saya lihat memakai cincin, Tidak seperti staff hotel golden V*** ●Restaurant 8/10 Tampilan restaurant dan susunan meja yang menarik, tidak seperti hotel golden V*** yang seperti suasana warteg. ●Housekeeping 10/10 sangat responsif dalam menjalankan tugas ketika saya ada keluhan di sarung bantal kamar no 311. ●Room 7/10 Suka dengan suasana kamar nya. Bed nya sangat private sekali, AC berfungsi dengan baik. ●Bathroom 5/10 Sempit, sesak, shower nya model jadul. Tidak ada keran bawah. Amenetis kurang lengkap.tidak seperti yang tertera di foto traveloka. ●Resepsionis 8/10 Staff resepsionis yang ramah, efisien, dan sigap. ●Lobby 8/10 Suka lobi nya, cukup estetik mix luxury. Cocok untuk berfoto. ●View Hotel 5/10 Sangat tidak bisa diharapkan untuk memanjakan mata. ●Staff DFO 9/10 Sekuriti, bellboy, ramah, helpfully akan kembali ke sini dilain waktu dan kesempatan. worthy dengan harga
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Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
B***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The service is quite good. Maybe the facilities in the room are a bit old, they can be replaced with new ones.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
K***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The hotel staff is friendly. Centrally located, comfortable, and clean.
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Accommodation's Reply
29 Sep 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Soaking in the bathtub all day at the Beverly Hotel was so much fun.
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Accommodation's Reply
11 Sep 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager.
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n***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
There is a slight smell in the corridor, maybe because the carpet is old.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager
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G***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly and polite staff, clean hotel, next time will come here again
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Accommodation's Reply
26 Aug 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager
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Muhammad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and professional, the rooms are clean and comfortable, please maintain it.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager
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Rusmiyati
icon-Medical
Medical
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The receptionist was okay. The security guard was friendly with foreigners, but perhaps because I'm a local, he wasn't. He didn't help open the door with a lot of luggage, but even if I was carrying a lot of luggage, he opened the door for me. The room was clean and spacious, making it comfortable to rest because it was quiet and peaceful. I forgot my pajamas twice, and I was lied to twice by the staff. If they were indeed lost, it would have been okay to just say so, instead of being told to wait for an answer. I called twice and then told to wait twice. In my experience staying in hotels both abroad and domestically, every time I lost something, I always got a response and it was put away. But this was the first time the hotel staff said they would check and let me know, but it's been over 10 days. And I called twice, not once. I'll just go there once. Although the place is clean and comfortable, the service is not very good.
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4 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We certainly appreciate your feedback. We hope that this kind of thing will not happen again in the future. I will immediately coordinate this issue with the relevant department to find a solution. This will certainly motivate the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto Room Division Manager
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Exterior 4 Beverly Hotel Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Beverly Hotel Batam

Traveloka (780)
Other sources (34)
8.7
Very Good
From 780 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Beverly Hotel Batam
All
Bedroom (66)
Staff Friendliness (64)
Ambiance (63)
Room Space (55)
Distance to City Center (54)
Bathroom (51)
Check-in/out Time (49)
Hotel Area (47)
Accessibility (44)
Wifi (43)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Hotel staff Ms. Nelda was very friendly and helpful during check in.
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N***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Didn't expect how roomy it was. Maybe because it's an old hotel, in the walls have some leaked spot.
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Accommodation's Reply
24 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Rangga P. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly, especially Cindy and Nella, so far it's been really fun.
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1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
T***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable, clean, luxurious place at 5 star level
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Zasil R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly service and clean hotel.
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Leon M.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 3 week(s) ago
just, dont. Staff was ok, but just dont. money better spent elsewhere
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
W***W
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, a place for dinner near the hotel. It's really great 😀
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
m***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good for the staff, always helpful when asked and friendly.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with our staff's service. Friendliness and promptness in assisting our guests are always our priority, and your comments motivate our team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Anggi Marsepto, Room Division Manager
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Muallim
icon-Business
Business
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8.8
/10
Reviewed 4 week(s) ago
If possible, ornaments that still look dull and old-fashioned should be replaced.
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Accommodation's Reply
09 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Verified Traveler
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Transit
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8.8
/10
Reviewed 4 week(s) ago
everything was fine only drawback is room service for food ended quite early.
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Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
TAN Y. H.
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Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 5 week(s) ago
travellleer. listen to me. avoid this hotel. ALL FACILITY IS BROKEN SHOWER NOT WORKING GOOD. DRAIN IS BAD AIRCOND IS HOT.. NOTHING IS GOOD.I DONT KNOW WHY U ALL STLL CAN SURVIVE.. AND U STILL WANT 200,000rupiah . SHAME ON U . even 5 star hotel dun need that. now i know why saturday still cheap . your hotel is lousy. . TO MANAGEMENT : U GAVE ME LOUSY HOTEL I GAVE U BAD REVIEW. PLSS TO PPL... DUN LISTEN TO OTHER REVIEW. LISTEN TO ME . I TRAVEL EVERYDAY .. I KNOW WHAT HOTEL IS GOOD VALUE.. THIS HOTEL? AVOID PLSSS
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2 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
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Azi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
●Omelet 10/10 ●Gym Center 10/10 Gym Atmosfer terbaik dari semua hotel yg saya kunjungi. Santik*, W*ndham, Asto*, Bc*, Nagoya Hi** ,Masih Kalah Jauh. ●Swimming Pool 0/10 Air nya Sedang Dikuras/Direnovasi ●Breakfast 7/10 enak tapi variety terbatas, sesuai dengan harga. ●FnB Staff 10/10 Pakaian FnB staff dan chef yang ikut serta menghandle restoran terlihat bersih, rapi, dan tak seorang pun saya lihat memakai cincin, Tidak seperti staff hotel golden V*** ●Restaurant 8/10 Tampilan restaurant dan susunan meja yang menarik, tidak seperti hotel golden V*** yang seperti suasana warteg. ●Housekeeping 10/10 sangat responsif dalam menjalankan tugas ketika saya ada keluhan di sarung bantal kamar no 311. ●Room 7/10 Suka dengan suasana kamar nya. Bed nya sangat private sekali, AC berfungsi dengan baik. ●Bathroom 5/10 Sempit, sesak, shower nya model jadul. Tidak ada keran bawah. Amenetis kurang lengkap.tidak seperti yang tertera di foto traveloka. ●Resepsionis 8/10 Staff resepsionis yang ramah, efisien, dan sigap. ●Lobby 8/10 Suka lobi nya, cukup estetik mix luxury. Cocok untuk berfoto. ●View Hotel 5/10 Sangat tidak bisa diharapkan untuk memanjakan mata. ●Staff DFO 9/10 Sekuriti, bellboy, ramah, helpfully akan kembali ke sini dilain waktu dan kesempatan. worthy dengan harga
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Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
B***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The service is quite good. Maybe the facilities in the room are a bit old, they can be replaced with new ones.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
K***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The hotel staff is friendly. Centrally located, comfortable, and clean.
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Accommodation's Reply
29 Sep 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Soaking in the bathtub all day at the Beverly Hotel was so much fun.
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Accommodation's Reply
11 Sep 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager.
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n***a
icon-Transit
Transit
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8.5
/10
Reviewed 9 week(s) ago
There is a slight smell in the corridor, maybe because the carpet is old.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager
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G***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly and polite staff, clean hotel, next time will come here again
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Accommodation's Reply
26 Aug 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager
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Muhammad I.
icon-Staycation
Staycation
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8.5
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and professional, the rooms are clean and comfortable, please maintain it.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We are grateful that you were impressed with the service provided by our staff. This certainly motivates the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto. Room Division Manager
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Rusmiyati
icon-Medical
Medical
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The receptionist was okay. The security guard was friendly with foreigners, but perhaps because I'm a local, he wasn't. He didn't help open the door with a lot of luggage, but even if I was carrying a lot of luggage, he opened the door for me. The room was clean and spacious, making it comfortable to rest because it was quiet and peaceful. I forgot my pajamas twice, and I was lied to twice by the staff. If they were indeed lost, it would have been okay to just say so, instead of being told to wait for an answer. I called twice and then told to wait twice. In my experience staying in hotels both abroad and domestically, every time I lost something, I always got a response and it was put away. But this was the first time the hotel staff said they would check and let me know, but it's been over 10 days. And I called twice, not once. I'll just go there once. Although the place is clean and comfortable, the service is not very good.
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4 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Beloved Guest, Warm greetings from Beverly Hotel Batam. Thank you for choosing Beverly Hotel Batam as your place to stay and for taking the time to provide a review of Beverly Hotel Batam. We certainly appreciate your feedback. We hope that this kind of thing will not happen again in the future. I will immediately coordinate this issue with the relevant department to find a solution. This will certainly motivate the hotel and its employees to provide even better service. We hope that Beverly Hotel Batam will remain your choice during your next visit to Batam. Best regards, Anggi Marsepto Room Division Manager
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