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Fairfield By Marriott Surabaya
Hotels
8.7
/10
Very Good
4,568 reviews
What Guests Say About Their Stay
Staff Friendliness (111)
Bedroom (104)
Room Space (99)
Bathroom (91)
Eva P. R.
8.5
/ 10
I stayed for one night during my business trip to Surabaya and the hotel was nice, the staff was so friendly, the room was amazing and clean, and I had the best breakfast and the best service from their staff. This hotel is very recommended.
Tophan A. P.
9.7
/ 10
The location is strategic, the staffs are all friendly and helpful. They proactively ask me what they can do when they see me a little bit confused or hesitant. I like this hotel.
Joseph I. M.
10.0
/ 10
Staff was very attentive and helpful. Hotel rate was reasonable and worth the service. Will definitely stay again when in Surabaya.
Marli Y. S.
9.7
/ 10
Check-in just so smooth, we love how lively the front office is so helpful, breakfast is great, room is very clean. Definitely will come back soon! Enjoying our short vacation in Surabaya!
Ruth N. S.
9.4
/ 10
I had a good time staying here. The accommodation is good and clean. I would recommend it to my friends and family.
In the Area
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Jalan Mayjend Sungkono No 178 Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
Main Facilities
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This accommodation offers:
Children pool
Swimming pool
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Laundry
Read More
Available Room Types in Fairfield By Marriott Surabaya
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Fairfield By Marriott Surabaya
Jalan Mayjend Sungkono No 178 Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
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Discover More About Fairfield By Marriott Surabaya
note: hotel was previously named Fairfield by Marriott Surabaya
Location
Fairfield By Marriott Surabaya is a hotel in a good neighborhood, which is located at Dukuh Pakis.
About Fairfield By Marriott Surabaya
Whether you are planning an event or other special occasions, Fairfield By Marriott Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Fairfield By Marriott Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Fairfield By Marriott Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Fairfield By Marriott Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Fairfield By Marriott Surabaya is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fairfield By Marriott Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Fairfield By Marriott Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fairfield By Marriott Surabaya.
All facilities in Fairfield By Marriott Surabaya
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Buffet dinner
- Cafe
- Hot breakfast
- Show cooking restaurant
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Theatre/auditorium
Hotel Services
- Bellhop
- Doorman
- 24-hour security
- Luggage storage
- Multilingual staff
- Porter
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Laundry
- Shops
Accessibilty
- Disabled access friendly
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible
Things to Do
- Fitness center
- Health club
- Massage
- Spa
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Connectivity
- WiFi in public area (surcharge)
Accommodation Policy & General Information in Fairfield By Marriott Surabaya
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fairfield By Marriott Surabaya | 270 |
Number of floors in Fairfield By Marriott Surabaya | 30 |
Another facilities in Fairfield By Marriott Surabaya | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast |
Frequently asked question in Fairfield By Marriott Surabaya
What is normal check-in & check-out time at Fairfield By Marriott Surabaya?
The standard check-in time at Fairfield By Marriott Surabaya is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Fairfield By Marriott Surabaya provide breakfast?
Yes, Fairfield By Marriott Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Fairfield By Marriott Surabaya have?
Fairfield By Marriott Surabaya is a 4.0-star hotel.
How many floors does Fairfield By Marriott Surabaya have?
Fairfield By Marriott Surabaya has 30 floors.
How many rooms does Fairfield By Marriott Surabaya have?
Fairfield By Marriott Surabaya has 270 rooms in total.
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More Reviews from Other Guests in Fairfield By Marriott Surabaya
Overall Ratings & Reviews Fairfield By Marriott Surabaya
Traveloka (4,405)
Other sources (163)
8.7
Very Good
From 4,405 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.4
Location
8.7
Service and Facilites
8.8
People often mention about Fairfield By Marriott Surabaya
All
Bedroom (68)
Staff Friendliness (61)
Bathroom (59)
Room Space (55)
Ambiance (53)
Hotel Area (51)
Distance to City Center (48)
Wifi (47)
Accessibility (45)
Variety (42)
Sort by
Most Recent
Format
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All Ratings, Current App Language, See all reviews
Traveler Reviews Fairfield By Marriott Surabaya
Number of reviews per page
20
40
Customer reviews
GL
Grace L. T.
9.4
/10
Reviewed 4 day(s) ago
strategic location.. fast wi fi.. good for business trip
Find this review helpful?
Z***a
Transit
10.0
/10
Reviewed 4 day(s) ago
My stay at this five-star hotel was truly wonderful. From the moment I arrived, the service was impeccable. The staff was attentive and genuinely welcoming. The room was spacious and beautifully designed, with breathtaking views of the city. The bed was incredibly comfortable, ensuring a perfect night's sleep.
The hotel's facilities are superb—the infinity pool is breathtaking, and the spa is an oasis of relaxation. Every dining experience, from the breakfast buffet to the fine dining restaurant, was a culinary feast.
This hotel offers the perfect combination of luxury, comfort, and exceptional service. I highly recommend it and will definitely be back.
Read More
See original
Find this review helpful?
Verified Traveler
6.9
/10
Reviewed 1 week(s) ago
This is more of a business hotel... I booked 1 room but it turns out that breakfast is only for 1 person (which usually means if you book 1 room you get 2 breakfasts)
See original
Find this review helpful?
S
Supriyanto
Leisure
9.7
/10
Reviewed 2 week(s) ago
Friendly staff, cleanliness, and a pleasant atmosphere. The food is delicious.
See original
Find this review helpful?
Verified Traveler
Business
8.5
/10
Reviewed 3 week(s) ago
Impressive and we have stayed at this hotel several times.
See original
Find this review helpful?
CH
Chairannur H.
Staycation
9.6
/10
Reviewed 3 week(s) ago
The hotel is comfortable for staycation.
I appreciated the room cleaning officer; he knew how to express his thanks to the guest. Thank you, Riyan, for the swan towel creation.
Find this review helpful?
G***h
10.0
/10
Reviewed 4 week(s) ago
very good and clean. the staff are also friendly and nice
See original
Find this review helpful?
dm
danish m.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and helpful 🫰
2 people find it helpful
H***i
Business
8.5
/10
Reviewed 4 week(s) ago
Close to everywhere, complete facilities, friendly service, decent breakfast
See original
Find this review helpful?
A***f
Staycation
10.0
/10
Reviewed 5 week(s) ago
Spacious and clean rooms. Centrally located. Friendly staff. Upper floors offer expansive views.
See original
Find this review helpful?
Anwar T.
Leisure
9.7
/10
Reviewed 6 week(s) ago
The AC is very cold, the rooms are spacious, and there are many places nearby that offer typical East Javanese breakfasts. Next time I'm in Surabaya, I'll definitely be back.
See original
1 people find it helpful
Y***a
Business
8.2
/10
Reviewed 7 week(s) ago
Stayed one night for business trip. Interior is a bit old but sufficient if you’re not looking for a long stay.
Find this review helpful?
D***n
8.8
/10
Reviewed 7 week(s) ago
All ok and easy access to West Surabaya
See original
Find this review helpful?
Ricky H.
Business
9.1
/10
Reviewed 8 week(s) ago
I often stay at Fairfield by Marriott, the location is very strategic, the staff is friendly, the security is also friendly, the check in is fast. The only thing that is quite unfortunate is why the AC is not cold enough, even though I have stayed there dozens of times, dozens of rooms also have the same AC, not cold enough, please correct Fairfield by Marriott 🙏🙏
Read More
See original
Find this review helpful?
E***o
8.4
/10
Reviewed 8 week(s) ago
We took two rooms. We arrived at 3:30 PM and had to wait until the rooms were ready.
We were allowed to check in around 4:00 PM.
The lobby was uncomfortable, lacking the sofas typical of a 4-star hotel.
See original
Find this review helpful?
G***e
9.7
/10
Reviewed 8 week(s) ago
Great. You get what you pay for, and you get what you pay for.
See original
2 people find it helpful
Eva P. R.
Business
8.5
/10
Reviewed 9 week(s) ago
I stayed for one night during my business trip to Surabaya and the hotel was nice, the staff was so friendly, the room was amazing and clean, and I had the best breakfast and the best service from their staff. This hotel is very recommended.
3 people find it helpful
Tophan A. P.
9.7
/10
Reviewed 10 week(s) ago
The location is strategic, the staffs are all friendly and helpful. They proactively ask me what they can do when they see me a little bit confused or hesitant. I like this hotel.
Find this review helpful?
H***z
10.0
/10
Reviewed 12 week(s) ago
Very good service, excellent, room clean.
Find this review helpful?
F***a
Leisure
9.1
/10
Reviewed 14 week(s) ago
The hotel staff was very friendly, and the access was easy, just a bit congested. The swimming pool was clean and didn't smell of chlorine. The rooms were clean and nice.
See original
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Fairfield By Marriott Surabaya
Traveloka (4,405)
Other sources (163)
8.7
Very Good
From 4,405 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.4
Location
8.7
Service and Facilites
8.8
People often mention about Fairfield By Marriott Surabaya
All
Bedroom (68)
Staff Friendliness (61)
Bathroom (59)
Room Space (55)
Ambiance (53)
Hotel Area (51)
Distance to City Center (48)
Wifi (47)
Accessibility (45)
Variety (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Fairfield By Marriott Surabaya
Number of reviews per page
20
40
Customer reviews
GL
Grace L. T.
9.4
/10
Reviewed 4 day(s) ago
strategic location.. fast wi fi.. good for business trip
Find this review helpful?
Z***a
Transit
10.0
/10
Reviewed 4 day(s) ago
My stay at this five-star hotel was truly wonderful. From the moment I arrived, the service was impeccable. The staff was attentive and genuinely welcoming. The room was spacious and beautifully designed, with breathtaking views of the city. The bed was incredibly comfortable, ensuring a perfect night's sleep.
The hotel's facilities are superb—the infinity pool is breathtaking, and the spa is an oasis of relaxation. Every dining experience, from the breakfast buffet to the fine dining restaurant, was a culinary feast.
This hotel offers the perfect combination of luxury, comfort, and exceptional service. I highly recommend it and will definitely be back.
Read More
See original
Find this review helpful?
Verified Traveler
6.9
/10
Reviewed 1 week(s) ago
This is more of a business hotel... I booked 1 room but it turns out that breakfast is only for 1 person (which usually means if you book 1 room you get 2 breakfasts)
See original
Find this review helpful?
S
Supriyanto
Leisure
9.7
/10
Reviewed 2 week(s) ago
Friendly staff, cleanliness, and a pleasant atmosphere. The food is delicious.
See original
Find this review helpful?
Verified Traveler
Business
8.5
/10
Reviewed 3 week(s) ago
Impressive and we have stayed at this hotel several times.
See original
Find this review helpful?
CH
Chairannur H.
Staycation
9.6
/10
Reviewed 3 week(s) ago
The hotel is comfortable for staycation.
I appreciated the room cleaning officer; he knew how to express his thanks to the guest. Thank you, Riyan, for the swan towel creation.
Find this review helpful?
G***h
10.0
/10
Reviewed 4 week(s) ago
very good and clean. the staff are also friendly and nice
See original
Find this review helpful?
dm
danish m.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and helpful 🫰
2 people find it helpful
H***i
Business
8.5
/10
Reviewed 4 week(s) ago
Close to everywhere, complete facilities, friendly service, decent breakfast
See original
Find this review helpful?
A***f
Staycation
10.0
/10
Reviewed 5 week(s) ago
Spacious and clean rooms. Centrally located. Friendly staff. Upper floors offer expansive views.
See original
Find this review helpful?
Anwar T.
Leisure
9.7
/10
Reviewed 6 week(s) ago
The AC is very cold, the rooms are spacious, and there are many places nearby that offer typical East Javanese breakfasts. Next time I'm in Surabaya, I'll definitely be back.
See original
1 people find it helpful
Y***a
Business
8.2
/10
Reviewed 7 week(s) ago
Stayed one night for business trip. Interior is a bit old but sufficient if you’re not looking for a long stay.
Find this review helpful?
D***n
8.8
/10
Reviewed 7 week(s) ago
All ok and easy access to West Surabaya
See original
Find this review helpful?
Ricky H.
Business
9.1
/10
Reviewed 8 week(s) ago
I often stay at Fairfield by Marriott, the location is very strategic, the staff is friendly, the security is also friendly, the check in is fast. The only thing that is quite unfortunate is why the AC is not cold enough, even though I have stayed there dozens of times, dozens of rooms also have the same AC, not cold enough, please correct Fairfield by Marriott 🙏🙏
Read More
See original
Find this review helpful?
E***o
8.4
/10
Reviewed 8 week(s) ago
We took two rooms. We arrived at 3:30 PM and had to wait until the rooms were ready.
We were allowed to check in around 4:00 PM.
The lobby was uncomfortable, lacking the sofas typical of a 4-star hotel.
See original
Find this review helpful?
G***e
9.7
/10
Reviewed 8 week(s) ago
Great. You get what you pay for, and you get what you pay for.
See original
2 people find it helpful
Eva P. R.
Business
8.5
/10
Reviewed 9 week(s) ago
I stayed for one night during my business trip to Surabaya and the hotel was nice, the staff was so friendly, the room was amazing and clean, and I had the best breakfast and the best service from their staff. This hotel is very recommended.
3 people find it helpful
Tophan A. P.
9.7
/10
Reviewed 10 week(s) ago
The location is strategic, the staffs are all friendly and helpful. They proactively ask me what they can do when they see me a little bit confused or hesitant. I like this hotel.
Find this review helpful?
H***z
10.0
/10
Reviewed 12 week(s) ago
Very good service, excellent, room clean.
Find this review helpful?
F***a
Leisure
9.1
/10
Reviewed 14 week(s) ago
The hotel staff was very friendly, and the access was easy, just a bit congested. The swimming pool was clean and didn't smell of chlorine. The rooms were clean and nice.
See original
Find this review helpful?
Number of reviews per page
20
40