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Grand Aston Puncak Hotel & Resort
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Grand Aston Puncak Hotel & Resort
8.9
/10
Very Good
1,072 reviews
What Guests Say About Their Stay
Staff Friendliness (147)
Hotel Area (132)
Bedroom (131)
Ambiance (129)
M***a
10.0
/ 10
Friendly staff... Excellent service. Facilities are great. The view is so perfect! Definitely will come back soon😍
A***a
10.0
/ 10
All staff are friendly and the room is clean. Breakfast menus are very good, all worth it to stay here.
Lintang I.
10.0
/ 10
Such a great place staying at Grand Aston Puncak ❤️ good ambiance, tasty food, good service. Back soon yaaaaa 😍 Insya Allah.. Thank you Aston ✨
Princesslyn P. O.
8.5
/ 10
Highly recommended. We had an amazing experience. It felt like we were in a 10-star hotel with really nice staff who ALWAYS smile and greet their guests and with high-tech/complete facilities that everyone enjoys. We shall return.
Rheino I.
10.0
/ 10
It was a great experience staying here, all you need to heal is in the hotel, great room, great hospitality, great food.
In the Area
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Jl. Raya Puncak - Gadog No.54 Ciloto, Jawa Barat, Indonesia., Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Aston Puncak Hotel & Resort
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What's around Grand Aston Puncak Hotel & Resort
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Jl. Raya Puncak - Gadog No.54 Ciloto, Jawa Barat, Indonesia., Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Discover More About Grand Aston Puncak Hotel & Resort
Location
Staying at Grand Aston Puncak Hotel & Resort is a good choice when you are visiting Cipanas.
About Grand Aston Puncak Hotel & Resort
Grand Aston Puncak Hotel & Resort is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Grand Aston Puncak Hotel & Resort is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Grand Aston Puncak Hotel & Resort provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Aston Puncak Hotel & Resort , a wonderful accommodation for your family holiday.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Aston Puncak Hotel & Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Aston Puncak Hotel & Resort is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Aston Puncak Hotel & Resort .
All facilities in Grand Aston Puncak Hotel & Resort
Swimming Pool
Functional Hall
Lobby
Restaurant
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Things to Do
- Barbecue
- Massage
- Outdoor pool
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
Family-friendly Facilities
- Kids club
- Children pool
Food and Drinks
- Restaurant with AC
- Breakfast
Transportation
- Valet parking
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Grand Aston Puncak Hotel & Resort
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Hotel check in time start from 15:00 - 23:59
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Aston Puncak Hotel & Resort | 215 |
Number of floors in Grand Aston Puncak Hotel & Resort | 9 |
Another facilities in Grand Aston Puncak Hotel & Resort | Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room |
Frequently asked question in Grand Aston Puncak Hotel & Resort
What are available facilities at Grand Aston Puncak Hotel & Resort ?
There are top facilites at Grand Aston Puncak Hotel & Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Aston Puncak Hotel & Resort ?
The standard check-in time at Grand Aston Puncak Hotel & Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Aston Puncak Hotel & Resort provide breakfast?
Yes, Grand Aston Puncak Hotel & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Aston Puncak Hotel & Resort
Traveloka (1,066)
Other sources (6)
8.9
Very Good
From 1,066 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.9
Location
9.0
Service and Facilites
9.0
People often mention about Grand Aston Puncak Hotel & Resort
All
Staff Friendliness (131)
Ambiance (113)
Hotel Area (111)
Bedroom (110)
Variety (106)
Taste (103)
Bathroom (102)
Room Space (96)
Family Friendly (95)
Surroundings (85)
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Traveler Reviews Grand Aston Puncak Hotel & Resort
Number of reviews per page
20
40
Customer reviews
M***a
Staycation
10.0
/10
Reviewed 6 day(s) ago
Friendly staff... Excellent service. Facilities are great. The view is so perfect! Definitely will come back soon😍
Find this review helpful?
Accommodation's Reply
06 Aug 2025
"Dear valued,
Warmest Greetings from Grand Aston Puncak Hotel & Resort,
Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort.
I am very pleased that you had a pleasant time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us.
for further assistance please do not hesitate to contact our team and Grand Aston Puncak Hotel & Resort is waiting for your next visit when travel bring you back to Puncak area.
Warmest Regards,
Andi Grinaldi Mattinetta | General Manager"
d***y
Leisure
10.0
/10
Reviewed 1 week(s) ago
Nice place, nice service, nice food.
1 people find it helpful
Accommodation's Reply
05 Aug 2025
Hi d***y,
Warmest Greetings from Grand Aston Puncak Hotel & Resort,
Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort.
It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us.
For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area.
Warmest Regards,
Andi Grinaldi Mattinetta | General Manager
I***i
10.0
/10
Reviewed 2 week(s) ago
I've had two staycations and I'm very satisfied with the facilities, the air is cool and makes the kids comfortable and I want to staycation again.
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2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear II, Warm Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the application that you can download at the following link: Bit.Ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards,. Andi Grinaldi Mattinetta | General Manager.
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C***e
10.0
/10
Reviewed 2 week(s) ago
The views are breathtaking. The hotel is easily accessible, located on a main road. Recommended for a staycation.
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Accommodation's Reply
27 Jul 2025
Dear Valued Guest, Warm greetings from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your preferred accommodation and for taking the time to share your review of your stay. It is a pleasure for the entire Grand Aston Puncak team to know that you had a pleasant stay. If you need further assistance, please contact our team again, who will always be happy to assist you, and Grand Aston Puncak looks forward to your next visit with your family. Best regards, Beben Subekti | General Manager.
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E***y
10.0
/10
Reviewed 3 week(s) ago
It was a great experience staying in Aston Puncak, value for money.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest,
Warmest Greetings from Grand Aston Puncak Hotel & Resort,
Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort.
It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us.
for further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area.
Warmest Regards,
Beben Subekti | General Manager
S***a
Staycation
8.4
/10
Reviewed 3 week(s) ago
The location is good, close to the flower city, Hanjawar, it's very cold because the location is a bit steep. Check-in took a long time, almost 4 minutes before they gave me the key. Even though the room was ready. Some of the staff were super late. Checked in to 2 rooms, one of which was a bit smelly 😏
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Accommodation's Reply
22 Jul 2025
Dear Sa, Warm greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great encouragement for the entire Grand Aston Puncak team. We are delighted to hear that you enjoyed our hotel's location, close to Kota Bunga and Hanjawar, and its cool atmosphere. We apologize for any inconvenience you experienced during check-in, particularly the long waiting time and the less-than-optimal service from our staff. We will immediately follow up with the relevant department to ensure smooth operations and provide further training to maintain our service quality standards. We also regret that the room you received had a slight odor issue, which certainly does not meet our standards. We have followed up with the relevant department for further evaluation to maintain our commitment to always maintain the quality of our rooms and facilities before guests occupy them. Have you previously informed the hotel staff directly about this during your stay? We will certainly follow up promptly on related matters to ensure our guests' stay experience. If you are willing, please share your reservation details so we can follow up further on this matter. We also have a phone number where we can contact you so we can ask for details regarding your stay. If you need further assistance, please contact our team again, who will be happy to assist you. Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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R***R
Leisure
10.0
/10
Reviewed 3 week(s) ago
Stayed 2 days and 1 night for a colleague's wedding. I brought my family. The hotel was super clean, comfortable, and smelled great. The view was amazing. All the food was delicious, although it sold out quickly. There was a lot of variety. There was a lack of staff in the lobby, although there were plenty of photo spots. I think I'll be back again because it was so comfortable.
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Warm greetings from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your preferred accommodation and for taking the time to share your review of your stay. It is a pleasure for the entire Grand Aston Puncak team to know that you had a pleasant stay. If you need further assistance, please contact our team again, who will always be happy to assist you. Grand Aston Puncak looks forward to your next visit with your family. Best regards, Beben Subekti | General Manager.
See original
L***i
Leisure
10.0
/10
Reviewed 4 week(s) ago
It's really nice, clean, and the service is friendly. The food is also delicious. Overall, I highly recommend it. You won't regret staying here.
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Accommodation's Reply
16 Jul 2025
Hi Li, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.astonhotelsinternational.com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Beben Subekti | General Manager
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Linda Y. O.
Staycation
8.5
/10
Reviewed 4 week(s) ago
It was nice staying in Aston. Thank you for the pizza compliments 🥰
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Hello Mrs Linda Y. O.,
Warmest Greetings from Grand Aston Puncak Hotel & Resort.
Thank you for your rating and positive review towards us. For your reference, kindly please visit puncak.astonhotelsinternational.com to get guaranteed best room rate or for more benefit, we invite you to join Archipelago International Membership Program through a free application that you may downloaded on this link : Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1
For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area.
Warmest Regards,
Beben Subekti | General Manager
R***u
10.0
/10
Reviewed 4 week(s) ago
Perfect for a staycation with family!
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Hi Ru, Warm greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.astonhotelsinternational.com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Beben Subekti | General Manager
See original
Bobby
Leisure
10.0
/10
Reviewed 5 week(s) ago
Amazing, the facilities and hotel are very good.
See original
1 people find it helpful
Accommodation's Reply
11 Jul 2025
"Hello Mr. Bobby. Warm greetings from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your preferred accommodation and for taking the time to share your review of your stay. It is a pleasure for the entire Grand Aston Puncak team to know that you had a pleasant stay. Mr. Bobby, if you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to your next visit with your family. Best regards, Beben Subekti | General Manager."
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A***i
Leisure
10.0
/10
Reviewed 5 week(s) ago
The air is cool and fresh, the facilities are complete
See original
1 people find it helpful
Accommodation's Reply
10 Jul 2025
Hi Ai, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.astonhotelsinternational.com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Beben Subekti | General Manager
See original
V***y
Staycation
9.7
/10
Reviewed 5 week(s) ago
Love the view and ambience from the Altius Restaurant , its so breathaking view.
The room is great, good service, and the room are clean enough.
But the minus is variant of the breakfast menu (not so many choice compare another 5 star hotels breakfast.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Warmest Greetings from Grand Aston Puncak Hotel & Resort. Thank you very much for taking the time to share your feedback with us. We are truly delighted to hear that you loved the view and ambiance at Altius Restaurant—indeed, the breathtaking scenery is one of the highlights we're proud to offer. We are also pleased to know that you enjoyed the room, the service, and the cleanliness during your stay. We sincerely appreciate your constructive feedback regarding the breakfast variety. We apologize if the selection did not fully meet your expectations, especially when compared to other five-star hotels. Your feedback is very valuable to us, and we will definitely share it with our culinary team for future improvements. If you don't mind sharing, we would truly appreciate knowing which particular types of menu items you felt were missing or could be added. This will help us better understand our guests' preferences and enhance the dining experience moving forward. We hope to have the pleasure of welcoming you back and providing you with an even better experience on your next visit. Warmest Regards,
Andi Grinaldi Mattinetta | General Manager
N***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
Had a truly pleasant stay at this hotel. The room was exceptionally clean, the views were breathtaking, and the breakfast was various. Definitely will back to Grand Aston Puncak!
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Hi N***a,
Warmest Greetings from Grand Aston Puncak Hotel & Resort,
Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort.
It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us.
For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area.
Warmest Regards,
Andi Grinaldi Mattinetta | General Manager
I***N
Staycation
8.8
/10
Reviewed 6 week(s) ago
The hotel staff is super friendly, hopefully it will be consistent.
See original
1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear IN, Warm Greetings from Grand Aston Puncak. Thank you for your very good rating and review, which is very motivating for the entire Grand Aston Puncak team. For reference please visit puncak. Astonhotelsinternational. Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the application that you can download at the following link: Bit. Ly/ArchipelagoAndroid or Apple. Co/3NzF1k1 to get other benefits. If you need further assistance please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best Regards, Beben Subekti | General Manager.
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A***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
Have stayed here twice and it did not disappoint. Good hotel
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Dear Aa, Warm Greetings from Grand Aston Puncak. Thank you for your very good rating and review, which is very motivating for the entire Grand Aston Puncak team. For reference please visit puncak. Astonhotelsinternational. Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the application that you can download at the following link: Bit. Ly/ArchipelagoAndroid or Apple. Co/3NzF1k1 to get other benefits. If you need further assistance please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best Regards, Beben Subekti | General Manager.
See original
A***a
Leisure
9.1
/10
Reviewed 6 week(s) ago
stay here because I want to go to Lembah Karmel Cikanyere from Aston Hotel only 40 minutes.
breakfast while looking at nature.
very enjoyable ...
suggestion: for the swimming pool there is not enough stairs so it is dangerous when going down to the swimming pool you can slip and the distance down to the pool is high.
the room is spacious. the staff are friendly, handsome and beautiful, their appearance is clean and neat.
the taste of the food for siomay for me is not good. sorry yeah ... because I like siomay
the late coffee is delicious. the yogurt is delicious, the sapodilla fruit is sweet, the sausage is delicious, the stir-fried tempeh is delicious, the porridge is delicious.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Aa, Warm Greetings from Grand Aston Puncak. Thank you for your very good rating and review, which is very motivating for the entire Grand Aston Puncak team. Thank you for your constructive input regarding the stairs in our pool area, of course we really appreciate and pay attention to input from our guests. Thank you also for your input regarding the taste of our siomay menu which we will inform the relevant department to be used as evaluation material so that it can meet the taste standards for our guests. We are also happy to know that you are satisfied with the service provided by our staff and also some of the menus that you mentioned above that have met expectations in terms of taste. For reference, please visit puncak. Astonhotelsinternational. Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the application that you can download at the following link: Bit. Ly/ArchipelagoAndroid or Apple. Co/3NzF1k1 to get other benefits. Should you require further assistance please contact our team again who will be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Beben Subekti | General Manager.
See original
lm
lienda m. r.
8.5
/10
Reviewed 6 week(s) ago
Very friendly staff, complete facilities.
See original
3 people find it helpful
Accommodation's Reply
28 Jun 2025
Hello Mrs. Lienda m r, Warm greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and taking the time to share your review of your stay. The entire Grand Aston Puncak Hotel & Resort team is very happy to know that you can enjoy your stay at Grand Aston Puncak Hotel & Resort especially with the comfort of Grand Aston Puncak Hotel & Resort, service, food and facilities available. Mrs. Lienda m r, if you need further assistance please contact our team again who will always be happy to assist you and Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back in the future. Best regards, Beben Subekti | General Manager.
See original
w***a
Staycation
9.7
/10
Reviewed 7 week(s) ago
Recommended for those who want a little healing only an hour from Jakarta (if there is no traffic jam). Choose this hotel because it is easy to access on the side of the road, no need to enter the alley. The facilities are good, bringing children will definitely be happy and for parents it is also safe. Choose the deluxe panoramic, get the middle row, the view is very satisfying! Breakfast is great, everything is delicious. Just annoyed with one thing, the room next door is very noisy, that's all overall happy & worth the price!
Read More
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Accommodation's Reply
28 Jun 2025
Hello w*a, Warm greetings from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your preferred accommodation and for taking the time to share your review of your stay. It is a pleasure for the entire Grand Aston Puncak team to know that you had a pleasant stay. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to your next visit with your family. Best regards, Andi Grinaldi Mattinetta | General Manager.
See original
D***a
9.7
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly in helping with the check-in process and the food was delicious.
See original
2 people find it helpful
Accommodation's Reply
24 Jun 2025
Hi Da, Warm Greetings from Grand Aston Puncak. Thank you for your very good rating and review, which is very motivating for the entire Grand Aston Puncak team. For reference please visit puncak. Astonhotelsinternational. Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the application that you can download at the following link: Bit. Ly/ArchipelagoAndroid or Apple. Co/3NzF1k1 to get other benefits. If you need further assistance please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best Regards, Beben Subekti | General Manager.
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Number of reviews per page
20
40
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