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Grand Palma Pangandaran by Horison

Hotels
9.5
/10
Exceptional
233 reviews

What Guests Say About Their Stay

Staff Friendliness (79)
Ambiance (69)
Taste (68)
Variety (67)
M***D
9.4
/ 10
Great place to stay and will be back in the future. View from the room is amazing, breakfast is tasty, and the staff is very friendly and helpful.
Muhamad I.
8.5
/ 10
Recommended for those who want to vacation to Pangandaran Beach, the hotel is clean, comfortable, friendly service, close to nature reserves and other tourist attractions.
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a***i
9.4
/ 10
The hotel staff is very friendly, the hotel atmosphere is comfortable to stay with family. Access to the beach is very close. If you go to Pangandaran, God willing, you will stay again at this hotel.
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Ayu
10.0
/ 10
I swear it's really recommended, I'm happy the service is really good, the place is clean & comfortable and you get an extraordinary view, God willing, next time I go to Pangandaran I want to stay here again! Haturnuhun grandpalma🤎
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R***N
10.0
/ 10
I always feel like I want to come back here again and again because the comfort, cleanliness, service and food are so extraordinary.
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In the Area
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Jl. Pantai Barat, Pangandaran, Pantai Barat, Pangandaran, Jawa Barat, Indonesia, 465596

Main Facilities

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AC
Restaurant
Swimming Pool
WiFi
Elevator
note: hotel was previously named Grand Palma Pangandaran by Horison Staying at Grand Palma Pangandaran by Horison is a good choice when you are visiting West Beach Pangandaran. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Palma Pangandaran by Horison

Jl. Pantai Barat, Pangandaran, Pantai Barat, Pangandaran, Jawa Barat, Indonesia, 465596
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Lobby Grand Palma Pangandaran by Horison
Exterior 2 Grand Palma Pangandaran by Horison

Discover More About Grand Palma Pangandaran by Horison

note: hotel was previously named Grand Palma Pangandaran by Horison

Location


Staying at Grand Palma Pangandaran by Horison is a good choice when you are visiting West Beach Pangandaran.

About Grand Palma Pangandaran by Horison

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Palma Pangandaran by Horison will also give you a pleasant stay.

From business event to corporate gathering, Grand Palma Pangandaran by Horison provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Palma Pangandaran by Horison , a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Palma Pangandaran by Horison .

If you plan to have a long-term stay, staying at Grand Palma Pangandaran by Horison is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from Grand Palma Pangandaran by Horison exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Palma Pangandaran by Horison is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Palma Pangandaran by Horison .

All facilities in Grand Palma Pangandaran by Horison

Bar, Cafe and Lounge Grand Palma Pangandaran by Horison
Bar, Cafe and Lounge
Swimming Pool Grand Palma Pangandaran by Horison
Swimming Pool
Entertainment Facility Grand Palma Pangandaran by Horison
Entertainment Facility
Fitness Center Grand Palma Pangandaran by Horison
Fitness Center
Functional Hall Grand Palma Pangandaran by Horison
Functional Hall

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Elevator

Sports and Recreations

  • Fitness center
  • Archery
  • Volleyball
  • Snorkeling

General

  • Family room
  • AC
  • Swimming pool

In-room Facilities

  • TV
  • Shower

Business Facilities

  • Meeting facilities
  • Projector

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Hotel Services

  • Front desk

Accommodation Policy & General Information in Grand Palma Pangandaran by Horison

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
06:00 - 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. The required documents can be in the form of soft copy.

General Check-in Instructions

Hotel has a policy of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri) and Hotel requires reading the "Ikrar" upon Check-in.
Smoking is prohibited in the accommodation.
Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 06:00 - 12:00
Available rooms at Grand Palma Pangandaran by Horison
78
Number of floors in Grand Palma Pangandaran by Horison
5
Another facilities in Grand Palma Pangandaran by Horison
Safety deposit box, WiFi in public area, Coffee shop, Fitness center, Archery

Frequently asked question in Grand Palma Pangandaran by Horison

What are available facilities at Grand Palma Pangandaran by Horison ?
There are top facilites at Grand Palma Pangandaran by Horison such as AC, Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Palma Pangandaran by Horison ?
The standard check-in time at Grand Palma Pangandaran by Horison is starting from 14:00 - 18:00 while the latest check-out time is at 06:00 - 12:00
How many stars does Grand Palma Pangandaran by Horison have?
Grand Palma Pangandaran by Horison is a 4.0-star hotel.
How many floors does Grand Palma Pangandaran by Horison have?
Grand Palma Pangandaran by Horison has 5 floors.
How many rooms does Grand Palma Pangandaran by Horison have?
Grand Palma Pangandaran by Horison has 78 rooms in total.
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More Reviews from Other Guests in Grand Palma Pangandaran by Horison

Overall Ratings & Reviews Grand Palma Pangandaran by Horison

Traveloka (233)
9.5
Exceptional
From 233 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.4

People often mention about Grand Palma Pangandaran by Horison
All
Staff Friendliness (57)
Variety (49)
Bedroom (48)
Ambiance (47)
Taste (47)
Family Friendly (45)
Accessibility (41)
Room Space (41)
Hotel Area (39)
Bathroom (37)
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Traveler Reviews Grand Palma Pangandaran by Horison

Number of reviews per page
20
40
Customer reviews
Nita N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very happy, the best
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable room, friendly staff must come back here again if to pangandaran 😍 thanks grand palma
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1 people find it helpful
Fenny M. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Actually, I really enjoyed staying here. I will come here again next time because of the sharia concept. However, at the beginning, there were no towels when I took a shower. How could I have missed that? Hopefully, I won't miss it again. But it's very comfortable here.
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Hotel terkids friendly , best service
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Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
If I could give 10 stars, I would give 10 stars ✨ The service is toppp Excellent service ever! Friendly, helpful staff, best rooftop view, super complete and delicious breakfast, kidsable swimming pool. Overall, I was really satisfied staying at Grand Palma 🫶🏻 BEST 🌟🌟🌟🌟🌟
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+2
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Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Thank you all and your families for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have a lot of facilities and fun. We also have activities for kids every Saturday and Sunday morning which will definitely give a different experience when you stay with us. With God willing, we will continue to provide the best service and maintain good standards. We hope you and your families will come back to stay at Grand Palma Pangandaran by Horizon. May you be healthy always. Thank you. Walaumsalam warahmatullahi wabarakatuh Best regards, R. Angka M.M. General Manager
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F***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Be the main choice when on holiday to Pangandaran
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wa barakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy both physically and mentally. Wala usalamu'alaikum wa barakatuh. Best regards, R. Angka M.M. General Manager
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Always love staying at this Grand Palma… It's a sharia hotel and there's entertainment for the kids on weekends.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wa barakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy both physically and mentally. Wala usalamu'alaikum wa barakatuh. Best regards, R. Angka M.M. General Manager
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good attitude and good looking
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Terterter the best😍 next time I'll come back to stay here again
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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N***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 13 week(s) ago
usualaaaaaaaaaaaaaaaaaaaaaaaaaaaa bathroom soooooooooooo OB's taking a long time to arrive
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience you have had at our hotel. We apologize for the inconvenience you experienced during your stay. Your comments and suggestions will be an inspiration for us to improve our services in the future. We hope that you will choose our hotel as your first choice when visiting Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlamu'alaikum wabarakatuh Sincerely, R. Angka M.M. General Manager
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff is very friendly, the hotel is very kids friendly, there is a mini playground, the swimming pool is clean, when swimming you are given towels, the breakfast menu is varied, it's just that because I stayed on a long weekend, towels in the room and mats were not yet available, over all everything was good
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh from all my family. Alhamdulillah, thank you for your trust in staying at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience you have had at our hotel. Thank you for using our service. We also organize activities for kids every weekend. If you are interested and bring your children, you are welcome to join this activity. By God's will, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you be healthy always. Walaumlahi wabarakatuh. Best regards, R. Angka M.M. General Manager
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Overall, Grand Palma was satisfying. The kids said, "Mom, I like this hotel, it's nice, we'll come back later..." And it turns out it's sharia-compliant too, plus there are definitely prayer facilities, and it's safer, God willing, because everything that enters is halal and thayyib. Hopefully, it can continue to be maintained and improved. Will comeback? Thank you
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Accommodation's Reply
18 Oct 2025
Asalamualaikum Warahmatullahi Wabarakatuh. To all our guests and families, Alhamdulillah, thank you for choosing Grand Palma Pangandaran by Horison. We appreciate your wonderful experience at our hotel. Of course, we have many facilities to enhance your experience, such as PAPI Restaurant and the top-floor lounge where you can enjoy the view with your family. May God bless you and we will continue to provide and maintain the best service. We hope you and your families will visit Grand Palma Pangandaran by Horison again. We wish you and your families good health. Warahmatullahi Wabarakatuh. Thank you. R. Anga. M. M., General Manager
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Enjoy a comfortable holiday staying at the Grand Palma Horison Pangandaran Hotel
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1 people find it helpful
Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you to all of our family members for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to create an even better experience for you and your family such as Papi Restaurant, Sky Lounge, Children's playground, Swimming pool and Fitness room for you and your family to enjoy. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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Ratna S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel staff is very friendly, the atmosphere is comfortable, the facilities are complete, I also had the chance to use the gym with a view of the east sea, it was really great to work out while enjoying the sunrise view
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+3
1 people find it helpful
Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wa barakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy both physically and mentally. Wala usalamu'alaikum wa barakatuh. Best regards, R. Angka M.M. General Manager
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
I didn't regret staying at Grand Palma Pangandaran, and I'll definitely return if I ever visit Pangandaran. The view from the room is absolutely stunning, directly overlooking the beach.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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Dea N. A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Horison's service is always excellent, and everything is worth the price, as the stay is always satisfying. My suggestion is that the facilities, infrastructure, and amenities be regularly maintained so the hotel remains clean and doesn't look shabby like other Horison branches.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, my family would like to thank you all for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience you had at our hotel. Of course, we have many facilities to offer you and your family an even better experience. Thank you for your advice and suggestions. We will always prioritize maintaining our facilities and interior design for your comfort. Insha'Allah, we will continue to provide the best service and maintain our high standards. We hope that you and your family will return to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlahmatullahi wabarakatuh. Best regards, R. Angka M.M. General Manager
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A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
It's just that the staff is not prepared enough. The soap is out, there are not enough mats.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. We apologize for the inconvenience and appreciate your advice and suggestions for the development of the hotel to be better in the future. We hope that our hotel will be your first choice when you come to stay in Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlamu'alaikum wabarakatuh Sincerely, R. Angka M.M. General Manager
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o***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 24 week(s) ago
The breakfast menu is expected to be more varied.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. We apologize for the inconvenience and appreciate your feedback and suggestions so that we can improve even more in the future. We hope that our hotel will continue to be your first choice when you come to stay in Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon. May you be healthy always. Walaumlahum wabarakatuh Sincerely, R. Angka M.M. General Manager
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Islamic hotel❤️ makes me want to come back to this hotel if I go to Pangandaran again. Advice for the food at breakfast, don't run out quickly. Thank you for the compliment given xtrabed because we ran out of twinbeds.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. We apologize for the inconvenience and appreciate your advice and suggestions for the development of the hotel to be better in the future. We hope that our hotel will be your first choice when you come to stay in Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlamu'alaikum wabarakatuh Best regards, R. Angka, M.M. General Manager
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H***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
Comfortable place, new facilities but not very clean such as glasses, sheets, floors and toilet glass… The food is not worth it, some of it is even stale. Many rules that make it uncomfortable and open to multiple interpretations… Just stay here once.
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Exterior 4 Grand Palma Pangandaran by Horison

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Overall Ratings & Reviews Grand Palma Pangandaran by Horison

Traveloka (233)
9.5
Exceptional
From 233 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.4

People often mention about Grand Palma Pangandaran by Horison
All
Staff Friendliness (57)
Variety (49)
Bedroom (48)
Ambiance (47)
Taste (47)
Family Friendly (45)
Accessibility (41)
Room Space (41)
Hotel Area (39)
Bathroom (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Palma Pangandaran by Horison

Number of reviews per page
20
40
Customer reviews
Nita N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very happy, the best
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable room, friendly staff must come back here again if to pangandaran 😍 thanks grand palma
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1 people find it helpful
Fenny M. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Actually, I really enjoyed staying here. I will come here again next time because of the sharia concept. However, at the beginning, there were no towels when I took a shower. How could I have missed that? Hopefully, I won't miss it again. But it's very comfortable here.
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Hotel terkids friendly , best service
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Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
If I could give 10 stars, I would give 10 stars ✨ The service is toppp Excellent service ever! Friendly, helpful staff, best rooftop view, super complete and delicious breakfast, kidsable swimming pool. Overall, I was really satisfied staying at Grand Palma 🫶🏻 BEST 🌟🌟🌟🌟🌟
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+2
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Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Thank you all and your families for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have a lot of facilities and fun. We also have activities for kids every Saturday and Sunday morning which will definitely give a different experience when you stay with us. With God willing, we will continue to provide the best service and maintain good standards. We hope you and your families will come back to stay at Grand Palma Pangandaran by Horizon. May you be healthy always. Thank you. Walaumsalam warahmatullahi wabarakatuh Best regards, R. Angka M.M. General Manager
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F***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Be the main choice when on holiday to Pangandaran
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Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wa barakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy both physically and mentally. Wala usalamu'alaikum wa barakatuh. Best regards, R. Angka M.M. General Manager
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Always love staying at this Grand Palma… It's a sharia hotel and there's entertainment for the kids on weekends.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Assalamu'alaikum warahmatullahi wa barakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy both physically and mentally. Wala usalamu'alaikum wa barakatuh. Best regards, R. Angka M.M. General Manager
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good attitude and good looking
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Terterter the best😍 next time I'll come back to stay here again
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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N***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 13 week(s) ago
usualaaaaaaaaaaaaaaaaaaaaaaaaaaaa bathroom soooooooooooo OB's taking a long time to arrive
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience you have had at our hotel. We apologize for the inconvenience you experienced during your stay. Your comments and suggestions will be an inspiration for us to improve our services in the future. We hope that you will choose our hotel as your first choice when visiting Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlamu'alaikum wabarakatuh Sincerely, R. Angka M.M. General Manager
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff is very friendly, the hotel is very kids friendly, there is a mini playground, the swimming pool is clean, when swimming you are given towels, the breakfast menu is varied, it's just that because I stayed on a long weekend, towels in the room and mats were not yet available, over all everything was good
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh from all my family. Alhamdulillah, thank you for your trust in staying at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience you have had at our hotel. Thank you for using our service. We also organize activities for kids every weekend. If you are interested and bring your children, you are welcome to join this activity. By God's will, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you be healthy always. Walaumlahi wabarakatuh. Best regards, R. Angka M.M. General Manager
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Overall, Grand Palma was satisfying. The kids said, "Mom, I like this hotel, it's nice, we'll come back later..." And it turns out it's sharia-compliant too, plus there are definitely prayer facilities, and it's safer, God willing, because everything that enters is halal and thayyib. Hopefully, it can continue to be maintained and improved. Will comeback? Thank you
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Accommodation's Reply
18 Oct 2025
Asalamualaikum Warahmatullahi Wabarakatuh. To all our guests and families, Alhamdulillah, thank you for choosing Grand Palma Pangandaran by Horison. We appreciate your wonderful experience at our hotel. Of course, we have many facilities to enhance your experience, such as PAPI Restaurant and the top-floor lounge where you can enjoy the view with your family. May God bless you and we will continue to provide and maintain the best service. We hope you and your families will visit Grand Palma Pangandaran by Horison again. We wish you and your families good health. Warahmatullahi Wabarakatuh. Thank you. R. Anga. M. M., General Manager
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Enjoy a comfortable holiday staying at the Grand Palma Horison Pangandaran Hotel
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you to all of our family members for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to create an even better experience for you and your family such as Papi Restaurant, Sky Lounge, Children's playground, Swimming pool and Fitness room for you and your family to enjoy. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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Ratna S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel staff is very friendly, the atmosphere is comfortable, the facilities are complete, I also had the chance to use the gym with a view of the east sea, it was really great to work out while enjoying the sunrise view
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+3
1 people find it helpful
Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wa barakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy both physically and mentally. Wala usalamu'alaikum wa barakatuh. Best regards, R. Angka M.M. General Manager
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
I didn't regret staying at Grand Palma Pangandaran, and I'll definitely return if I ever visit Pangandaran. The view from the room is absolutely stunning, directly overlooking the beach.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh. Thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. Of course, we still have many facilities to provide an even better experience for you and your family, such as Papi Restaurant and Sky Lounge located on the rooftop where you and your family can enjoy the view. Insha'Allah, we will continue to provide the best service and maintain good service standards. We hope you and your family will come back to use the services of Grand Palm Pangandaran by Horizon. May you always be healthy in body and mind. Wala usalamu'alaikum wabarakatuh. Best regards, R. Angka M.M. General Manager
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Dea N. A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Horison's service is always excellent, and everything is worth the price, as the stay is always satisfying. My suggestion is that the facilities, infrastructure, and amenities be regularly maintained so the hotel remains clean and doesn't look shabby like other Horison branches.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, my family would like to thank you all for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience you had at our hotel. Of course, we have many facilities to offer you and your family an even better experience. Thank you for your advice and suggestions. We will always prioritize maintaining our facilities and interior design for your comfort. Insha'Allah, we will continue to provide the best service and maintain our high standards. We hope that you and your family will return to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlahmatullahi wabarakatuh. Best regards, R. Angka M.M. General Manager
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A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
It's just that the staff is not prepared enough. The soap is out, there are not enough mats.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. We apologize for the inconvenience and appreciate your advice and suggestions for the development of the hotel to be better in the future. We hope that our hotel will be your first choice when you come to stay in Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlamu'alaikum wabarakatuh Sincerely, R. Angka M.M. General Manager
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o***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 24 week(s) ago
The breakfast menu is expected to be more varied.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. We apologize for the inconvenience and appreciate your feedback and suggestions so that we can improve even more in the future. We hope that our hotel will continue to be your first choice when you come to stay in Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon. May you be healthy always. Walaumlahum wabarakatuh Sincerely, R. Angka M.M. General Manager
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Islamic hotel❤️ makes me want to come back to this hotel if I go to Pangandaran again. Advice for the food at breakfast, don't run out quickly. Thank you for the compliment given xtrabed because we ran out of twinbeds.
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Accommodation's Reply
18 Oct 2025
Assalamu'alaikum warahmatullahi wabarakatuh Alhamdulillah, thank you all and your family for choosing to stay at Grand Palma Pangandaran by Horizon. Thank you for the wonderful experience at our hotel. We apologize for the inconvenience and appreciate your advice and suggestions for the development of the hotel to be better in the future. We hope that our hotel will be your first choice when you come to stay in Pangandaran. Insha'Allah, we will continue to provide the best service and maintain good standards. We hope that you and your family will come back to stay at Grand Palma Pangandaran by Horizon again. May you and your family be healthy always. Walaumlamu'alaikum wabarakatuh Best regards, R. Angka, M.M. General Manager
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H***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
Comfortable place, new facilities but not very clean such as glasses, sheets, floors and toilet glass… The food is not worth it, some of it is even stale. Many rules that make it uncomfortable and open to multiple interpretations… Just stay here once.
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1 people find it helpful
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