Gulala Azana Hotel & Resort Guci Tegal

Dear Sir/Madam, Thank you for sharing your experience staying at Gulala Azana Guci Tegal. We are very pleased to know that you were comfortable with the cleanliness of your room and enjoyed your stay. Your feedback regarding the pool water temperature is greatly appreciated. For your information, our pool uses a natural warm water source, but under certain conditions the water temperature can be affected by weather and other natural factors. Nevertheless, we remain committed to maintaining the quality and comfort of our pool facilities and will continue to conduct regular checks to ensure a pleasant swimming experience for all our guests. We look forward to welcoming you back to Gulala Azana Guci-Tegal on your next visit. Warm Regards, Gulala Azana Guci Tegal Team

Dear Lisna, Thank you for staying at Gulala Azana Guci-Tegal and taking the time to share your experience. We are delighted to hear that you were satisfied with the friendly service from our staff, enjoyed the beautiful views around the hotel, and enjoyed the easy access to various tourist attractions in the Guci area. Your positive review is an encouragement for the entire team to continue providing the best service for every guest. We look forward to welcoming you back on your next visit for an even more memorable experience. Warm regards, Gulala Azana Guci Tegal Management.

Dear Sir/Madam, Thank you for sharing your experience during your stay at Gulala Azana Hotel & Resort Guci Tega. We apologize if the balcony size did not meet your expectations. Your feedback regarding the food variety is also greatly appreciated. This will be our focus for further discussion with the relevant team to improve the quality and variety of breakfast menus in the future. We are pleased to know that you felt comfortable with the cool atmosphere typical of Guci, and found our room rates quite affordable. We hope that on your next visit we can provide an even more memorable experience. We look forward to welcoming you back to Gulala Azana Hotel & Resort Guci Tega on your next visit. Warm Regards, Management of Gulala Azana Hotel & Resort Guci Tegal

Dear Mr./Ms. A, Thank you for taking the time to share your experience during your stay at Gulala Azana Hotel & Resort Guci-Tegal. We apologize for any inconvenience you may have experienced with access to the restaurant, especially during the rainy season. We understand that access between separate buildings can be challenging, and this feedback is very valuable to us. Management will consider the best solutions to improve access, including during inclement weather, to create a more comfortable experience for all guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort Guci-Tegal on your next visit. Warm Regards, Management of Gulala Azana Hotel & Resort Guci Tegal

Dear Mr. Nurkholis, Warmest greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review provides great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Please feel free to let us know your feedback on how to improve our services in the future. Sincerely, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam, Thank you for taking the time to leave us a positive review. We are delighted to learn that you enjoyed the atmosphere at Gulala Azana Hotel & Resort Guci Tegal, the friendly service from our staff, and the refreshing warm water pool. Positive feedback like this motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort Guci Tegal on your next visit. Warm Regards, Management of Gulala Azana Hotel & Resort Guci Tegal

Dear Sir/Madam, Thank you for sharing your experience during your stay at Gulala Azana Hotel & Resort Guci Tegal. We are very pleased to know that you were satisfied with the cleanliness of the hotel, the friendliness of the staff, the variety of food, and the comfort of our warm water pool. Regarding the inconvenience of not having towels available while swimming, we sincerely apologize. This situation should not have happened, and we understand the importance of having supporting facilities such as towels to support guest comfort. We have noted this feedback and will be taken seriously by management to ensure it does not happen again in the future. We are committed to continuously improving the quality of service for the comfort of every guest. We look forward to welcoming you back to Gulala Azana Hotel & Resort Guci Tegal on your next visit. Warm Regards, Management of Gulala Azana Hotel & Resort Guci Tegal

Dear Sir/Madam, Thank you for sharing your experience staying at Gulala Azana Guci-Tegal. We are delighted to hear that you enjoyed every aspect of our resort's aesthetics, the comfort of your room, the cleanliness of your bathroom, and the delicious food we serve. We are also delighted that you enjoyed soaking in our natural hot spring pool with a beautiful view of Mount Slamet—an experience that is truly our hallmark for creating a tranquil and refreshing vacation. Positive reviews like this mean a lot to our entire team. We look forward to welcoming you and your family back on your next visit, of course with our continuously improving service. Warm Regards, Gulala Azana Guci Tegal Management

Dear Mr./Mrs. Encik, Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for taking the time to share your experience during your stay at Gulala Azana Hotel & Resort Guci-Tegal. We sincerely apologize for any inconvenience you experienced during your stay at our resort. We deeply regret that our staff service did not reflect the standards of hospitality we are expected to provide. Regarding your request for an additional room card, this situation should have been handled with greater understanding and sophistication, especially when it concerns the comfort and safety of children. We also apologize for the inaccurate information regarding card usage and directions to public facilities around the resort area, as well as the limited communication facilities between rooms, which certainly made your experience difficult. Your feedback regarding the balcony facilities, the availability of towels at the swimming pool, and the unresponsive service are very much appreciated. Management will immediately conduct a thorough evaluation of the receptionist service SOP, improve staff training, and improve other supporting facilities to prevent a similar incident from happening again. We appreciate your honesty in sharing this review. This comment is a great encouragement for us to improve and enhance the quality of our service for the comfort of all our guests. We hope to have the opportunity to welcome you back again in the future for an even better and more memorable experience. Warmest Regards, Management of Gulala Azana Hotel & Resort Guci Tegal

Dear Mr. Herman, Thank you for your kind words and for taking the time to share your experience at Gulala Azana Hotel & Resort Guci-Tegal. We are delighted to hear that you enjoyed the stunning views, the refreshing mountain air, and the relaxing natural hot spring pool — all of which make our resort a perfect place to unwind. Your feedback regarding breakfast variety is greatly appreciated, and we’ll be sure to discuss it with our culinary team to enhance the dining experience for our guests. We’re truly grateful for your support and would be honored to welcome you back for another peaceful escape in the near future. Warm Regards, Gulala Azana Hotel & Resort Guci-Tegal

Dear Sir/Madam. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue to provide the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Please do not hesitate to let us know your feedback to improve our services in the future. We apologize for the inconvenience caused, especially regarding the variety and taste of food at breakfast, the condition of the croissant that was not fit for serving, and the experience of ordering food through room service that was not as expected. This is certainly a serious concern for our F&B team, and we are committed to evaluating and improving the quality of taste, cleanliness, and variety of food menus to be more satisfying on your next visit. Regarding the complaint about the leaking room sink, we also apologize for the inconvenience caused. Our engineering team has received this report and will immediately take action to prevent similar conditions from happening again, either in that room or other rooms. Your input means a lot to us to continue to grow. We look forward to welcoming you back to Gulala Azana Guci-Tegal on your next visit. Sincerely, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam, Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Please do not hesitate to let us know your feedback to improve our services in the future. Sincerely, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Mr. Budi. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Please feel free to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Do not hesitate to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Mr. Tommy. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Please feel free to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Do not hesitate to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Do not hesitate to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Do not hesitate to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Do not hesitate to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.

Dear Sir/Madam. Warm greetings from Gulala Azana Hotel & Resort Guci-Tegal. Thank you for sharing your positive experience during your stay with us. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you had a pleasant experience at Gulala Azana Hotel & Resort Guci-Tegal. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Gulala Azana Hotel & Resort in the future. Do not hesitate to let us know your feedback to improve our services in the future. Best regards, Management of Gulala Azana Hotel & Resort Guci-Tegal.