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Harper Purwakarta by ASTON
Hotels
Preferred Partner Plus
8.6
/10
Very Good
3,361 reviews
What Guests Say About Their Stay
Bedroom (110)
Staff Friendliness (109)
Hotel Area (99)
Ambiance (91)
Arief F.
9.7
/ 10
Hotelnya bagus, fasilitas lengkap, parkiran luas, akses ke hotel dan ke kota mudah, pelayanan staff-nya jagoan deh pokoknya, kamarnya nyaman dengan pemandangan yang hijau asri.
M***m
9.7
/ 10
The staff's friendliness is top-notch. They truly make guests feel comfortable during their stay. The breakfast menu and restaurant menu are also 5-star quality. This will be my first choice for hotels in PWK!
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A***a
10.0
/ 10
Best experience my first time staying here!! All the staff are so friendly and kind that I even felt bad for being given such service 👍🏻 Next time I go to Purwakarta again, this hotel will definitely be my first choice🥰
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Dina H.
10.0
/ 10
A hotel with good service, comfortable, clean rooms, a swimming pool with beautiful views, a strategic location and easy to reach, a varied breakfast menu with a delicious taste.
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Dina H.
9.4
/ 10
Hotel with beautiful views, comfortable, clean rooms, good service and varied breakfast menu.
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In the Area
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Jl Raya Bungursari No 122, Purwakarta City Center, Purwakarta, Jawa Barat, Indonesia, 41181
Main Facilities
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This accommodation offers:
Outdoor pool
Children pool
Laundry service
Restaurant
Luggage storage
Elevator
Fitness center
AC
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Harper Purwakarta by ASTON
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Harper Purwakarta by ASTON
Jl Raya Bungursari No 122, Purwakarta City Center, Purwakarta, Jawa Barat, Indonesia, 41181
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Discover More About Harper Purwakarta by ASTON
Location
Harper Purwakarta by ASTON is located in area / city Purwakarta City Center.
About Harper Purwakarta by ASTON
From business event to corporate gathering, Harper Purwakarta by ASTON provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Harper Purwakarta by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Harper Purwakarta by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Harper Purwakarta by ASTON.
All facilities in Harper Purwakarta by ASTON
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
General
- AC
- Non-smoking room
- Smoking area
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Things to Do
- Outdoor pool
Transportation
- Car rental
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Harper Purwakarta by ASTON
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Harper Purwakarta by ASTON | 130 |
Number of floors in Harper Purwakarta by ASTON | 8 |
Another facilities in Harper Purwakarta by ASTON | Parking, Coffee shop, Elevator, 24-hour room service, Restaurant |
Frequently asked question in Harper Purwakarta by ASTON
What is normal check-in & check-out time at Harper Purwakarta by ASTON?
The standard check-in time at Harper Purwakarta by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Harper Purwakarta by ASTON have?
Harper Purwakarta by ASTON is a 4.0-star hotel.
How many floors does Harper Purwakarta by ASTON have?
Harper Purwakarta by ASTON has 8 floors.
How many rooms does Harper Purwakarta by ASTON have?
Harper Purwakarta by ASTON has 130 rooms in total.
Is there parking at Harper Purwakarta by ASTON?
Yes, Harper Purwakarta by ASTON provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Harper Purwakarta by ASTON
Overall Ratings & Reviews Harper Purwakarta by ASTON
Traveloka (3,331)
Other sources (30)
8.6
Very Good
From 3,331 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.6
Location
8.6
Service and Facilites
8.8
People often mention about Harper Purwakarta by ASTON
All
Staff Friendliness (79)
Bedroom (75)
Hotel Area (72)
Ambiance (70)
Family Friendly (65)
Bathroom (61)
Wifi (59)
Taste (59)
Variety (58)
Accessibility (57)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Harper Purwakarta by ASTON
Number of reviews per page
20
40
Customer reviews
V***a
Staycation
8.2
/10
Reviewed 4 day(s) ago
Everything is OK and clean enough
Find this review helpful?
a***a
Staycation
10.0
/10
Reviewed 4 day(s) ago
This is my second stay here. The price is commensurate with the service. The room is clean, the toilet is also clean, and the food is delicious. It's a good choice if you're in Purwakarta.
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K
Khairina
10.0
/10
Reviewed 6 day(s) ago
The best, clean rooms, friendly staff, delicious food, clean swimming pool, will come here again next time🫶🏻
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+2
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L***a
10.0
/10
Reviewed 2 week(s) ago
I've been here 4 times, it's fun with Swamii
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Accommodation's Reply
25 Oct 2025
Dear Ladies/Gentlemen, Sincerely yours, Harper Purwakarta. Thank you very much for your trust and your past four stays with us. We are delighted to know that you and your husband have always enjoyed your time here. We hope that every visit will bring you pleasant experiences. See you again at Harper Purwakarta. Best regards, Rini Resniawati, CHA., CHIA | General Manager
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Hilda
Staycation
10.0
/10
Reviewed 2 week(s) ago
Regarding the ambiance, etc., it's standard for a hotel in its class. But what makes me definitely want to come back is the service. There's no doubt about the hospitality of the Aston group. My kids were very happy staying here. The only downside is that the mini zoo is a bit poorly maintained, both the cages and the animals. Please pay attention. Thanks.
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Accommodation's Reply
17 Oct 2025
Dear Ms. Hilda, Warm greetings from Ms. Harper Purwakarta. Thank you very much for your valuable review and feedback. We are so glad that you and your family, especially your little one, enjoyed your stay with us. Excellent service is our priority and we appreciate your appreciation for our team. Regarding the mini zoo, we will take your feedback into consideration to make improvements to make your stay experience even more pleasant. We look forward to welcoming you back again in the future. Best regards, Rini Resniawati, CHA., CHIA | General Manager
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D***h
9.7
/10
Reviewed 3 week(s) ago
Hotel staff is friendly... Comfortable... Thank you for the application
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Accommodation's Reply
17 Oct 2025
Dear Ladies/Gentlemen, Best regards from Harper Purwakarta. Thank you for your review. We are very glad to know that you felt comfortable and received friendly service from our staff. We hope that your next visit will be even more memorable. Best regards, Rini Resniawati, CHA., CHIA | General Manager
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C***n
Business
9.1
/10
Reviewed 3 week(s) ago
Everything is okay, just a little far to Purwakarta City, but closer access to the industrial area.
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Accommodation's Reply
17 Oct 2025
Dear Sir, With best regards from Harper Purwakarta, Thank you for your review. We are glad to know that you enjoyed your stay. Our location near the industrial area makes your travel more convenient. We hope to welcome you back again in the future. Best regards, Rini Resniawati, CHA., CHIA | General Manager
See original
Verified Traveler
Leisure
9.7
/10
Reviewed 4 week(s) ago
I had a pleasant stay at Harper Purwakarta by Aston. The non-smoking room was clean, comfortable, and had a refreshing atmosphere — a big plus for guests who value a smoke-free environment.
The Little Chef Cooking Class was a wonderful touch. It’s a creative and engaging activity for children, handled very well by the hotel team. My family truly enjoyed it.
During the night, I did experience some noise coming through the connecting door, including sounds from the neighboring room. I contacted the Front Office, and their response was prompt, courteous, and very professional, which I greatly appreciated. For future stays, I would recommend choosing a room without a connecting door for extra privacy and quiet.
Overall, Harper Purwakarta remains an excellent choice for families and travelers seeking a comfortable stay with warm hospitality and thoughtful service.
Read More
1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Valued Guest,
Greetings from harper Purwakarta
Thank you very much for sharing your thoughtful review and for choosing Harper Purwakarta by Aston. We’re delighted to hear that you had a pleasant stay and appreciated our clean, comfortable non-smoking room as well as the refreshing atmosphere.
We’re also glad that your family enjoyed the Little Chef Cooking Class. It’s always a joy to create memorable experiences for our younger guests.
We truly value your feedback regarding the noise from the connecting door. Please rest assured that we’ll take this into consideration for your future visits to ensure an even more comfortable and peaceful stay.
Your kind words about our team’s prompt and professional response mean a lot to us.
We hope to welcome you and your family back soon for another enjoyable stay.
Best Regards,
Rini Resniawati, CHA., CHIA | General Manager
L***e
10.0
/10
Reviewed 4 week(s) ago
delicious food, clean place, friendly staff, complete facilities
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Accommodation's Reply
08 Oct 2025
Dear Sir/Madam, Warm greetings from Harper Purwakarta. Thank you for your positive review. We are delighted to hear that you were satisfied with our food, cleanliness, staff friendliness, and facilities. We hope this pleasant experience will encourage you to stay at Harper Purwakarta again. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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HD
Hanang D. S.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Stay with family. It will be recommended if you want to escape from Jakarta.
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Accommodation's Reply
02 Oct 2025
Dear Mr. Hanang, D.S.,
Greetings from harper Purwakarta
Thank you for sharing your experience. We’re delighted to know you enjoyed your stay with your family and found our hotel a great escape from Jakarta. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing getaway.
Best Regards,
Rini Resniawati, CHA.,CHIA | General Manager
H***H
10.0
/10
Reviewed 6 week(s) ago
Good, clean room, right price
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Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you for your positive review. We are pleased to know that you were satisfied with the cleanliness of the room and the value for money. We hope you have a pleasant stay. We look forward to your next visit to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager.
See original
Verified Traveler
Business
9.6
/10
Reviewed 6 week(s) ago
What impressed me most was when the receptionist asked me about my preferences regarding the type of room I wanted. Otherwise, the room and hotel were comfortable and well-maintained. The AC was leaking water at one point, but the hotel's quick response made it no problem.
Unfortunately, the location is far from the center of Purwakarta, so I didn't have much time to explore.
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Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you for your review and appreciation. We are pleased to know that you were impressed with our front desk service and that you were comfortable with the room and hotel facilities. We also appreciate your understanding regarding the AC issue, and are pleased to hear that our team was able to resolve it quickly. Regarding the location, we understand your feedback. Although it is a bit far from the city center, we hope the calm and comfortable atmosphere around the hotel will be an added value during your stay. We look forward to welcoming you back to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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HP
Herman P.
9.7
/10
Reviewed 7 week(s) ago
The AC in room 508 is dripping, overall it's fine.
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Accommodation's Reply
01 Oct 2025
Dear Herman P., Warmest greetings from Harper Purwakarta. Thank you for your review. We apologize for the inconvenience you experienced with the air conditioning in room 508. Our team has followed up on this issue to ensure it doesn't happen again. We're glad to hear that you were overall satisfied. We look forward to your next visit to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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AS
Asih S.
Staycation
10.0
/10
Reviewed 7 week(s) ago
The hotel is spacious, comfortable, and lush. The swimming pool has a beautiful view and plenty of trees. It's close to Haji Yetty's Sate Maranggi restaurant. We enjoyed our stay here.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Asih, Warmest Greetings from Harper Purwakarta. Thank you for your positive review and appreciation! 😊. We are delighted to hear that you enjoyed the spacious, comfortable, and beautiful atmosphere of the hotel, and that you loved the pool area with its tree-lined views. We are also pleased to hear that you enjoyed your time with us and the easy access to Purwakarta's culinary delights. We look forward to your next visit at Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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X***o
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and responsive when there are minor issues. The hotel is clean and the rooms are comfortable and fully equipped.
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Accommodation's Reply
12 Sep 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you for your positive review. We are pleased to know that you enjoyed the cleanliness of your room, the comprehensive facilities, and the friendly and responsive service of our staff. We look forward to welcoming you back to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
See original
RY
Ryta Y. R.
Staycation
8.5
/10
Reviewed 8 week(s) ago
We were a little disappointed because we ended up getting a smoking room because we didn't request it in the notes. The room really smelled of cigarette smoke and the AC wasn't cold. We brought a toddler, so it was uncomfortable. We complained repeatedly until we finally moved rooms before Isha. Thank you, and we'd like to ask for your attention regarding room 817. Hopefully, this will be fixed soon.
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Accommodation's Reply
11 Sep 2025
Dear Mrs. Ryta y r, Warmest greetings from Harper Purwakarta. Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the room placement, air conditioning, and the cigarette odor that made your stay with us less than comfortable. We have forwarded your feedback, especially regarding room 817, to the relevant team for immediate improvement. We will be more thorough in ensuring room preferences to prevent a similar incident from happening again. We hope we will have the opportunity to welcome you back for a better experience at Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
See original
M***m
Staycation
9.7
/10
Reviewed 8 week(s) ago
The staff's friendliness is top-notch. They truly make guests feel comfortable during their stay. The breakfast menu and restaurant menu are also 5-star quality. This will be my first choice for hotels in PWK!
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you very much for your positive review. We are delighted to hear that our friendly staff made your stay comfortable, and that our breakfast and restaurant menu provided a memorable experience. We are delighted that Harper Purwakarta is your preferred choice in Purwakarta. We look forward to welcoming you back again soon. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
See original
TN
Teti N. B.
8.5
/10
Reviewed 9 week(s) ago
Good, clean hotel at the right price. Highly recommended. Restaurant service needs to be a bit faster especially during out-of-standard lunch and dinner times. Overall it was very satisfying stay at Harper. We will be back for more..
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Accommodation's Reply
11 Sep 2025
Dear Teti N B,
Greetings from Harper Purwakarta
Thank you for sharing your feedback and recommendation. We’re glad to know you enjoyed the cleanliness, value, and overall experience at Harper Purwakarta. We also appreciate your input regarding the restaurant service, and we will share this with our team to improve.
We look forward to welcoming you and your family back again soon for another satisfying stay.
Best Regards,
Rini Resniawati, CHA., CHIA | General Manager
b***i
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable, and the location is close to everywhere, basically it's great
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you very much for your positive review. We are delighted to hear that you felt comfortable, satisfied with the atmosphere, and that Harper Purwakarta's strategic location helped you. We look forward to welcoming you back for an even more enjoyable stay. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
See original
H
Hendriansyah
Staycation
10.0
/10
Reviewed 10 week(s) ago
All good, all services are excellent, the room view is really nice and this is a child-friendly hotel.
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Accommodation's Reply
21 Aug 2025
Dear Hendriansyah, Warm greetings from Harper Purwakarta. Thank you very much for your positive review. We are delighted to hear that you were satisfied with the service, the view, and the comfort for the children. We look forward to welcoming you and your family back to Harper Purwakarta. Best regards, Rini Resniawati, CHA., CHIA
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Harper Purwakarta by ASTON
Traveloka (3,331)
Other sources (30)
8.6
Very Good
From 3,331 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.6
Location
8.6
Service and Facilites
8.8
People often mention about Harper Purwakarta by ASTON
All
Staff Friendliness (79)
Bedroom (75)
Hotel Area (72)
Ambiance (70)
Family Friendly (65)
Bathroom (61)
Wifi (59)
Taste (59)
Variety (58)
Accessibility (57)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Harper Purwakarta by ASTON
Number of reviews per page
20
40
Customer reviews
V***a
Staycation
8.2
/10
Reviewed 4 day(s) ago
Everything is OK and clean enough
Find this review helpful?
a***a
Staycation
10.0
/10
Reviewed 4 day(s) ago
This is my second stay here. The price is commensurate with the service. The room is clean, the toilet is also clean, and the food is delicious. It's a good choice if you're in Purwakarta.
See original
Find this review helpful?
K
Khairina
10.0
/10
Reviewed 6 day(s) ago
The best, clean rooms, friendly staff, delicious food, clean swimming pool, will come here again next time🫶🏻
See original
+2
Find this review helpful?
L***a
10.0
/10
Reviewed 2 week(s) ago
I've been here 4 times, it's fun with Swamii
See original
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Accommodation's Reply
25 Oct 2025
Dear Ladies/Gentlemen, Sincerely yours, Harper Purwakarta. Thank you very much for your trust and your past four stays with us. We are delighted to know that you and your husband have always enjoyed your time here. We hope that every visit will bring you pleasant experiences. See you again at Harper Purwakarta. Best regards, Rini Resniawati, CHA., CHIA | General Manager
See original
Hilda
Staycation
10.0
/10
Reviewed 2 week(s) ago
Regarding the ambiance, etc., it's standard for a hotel in its class. But what makes me definitely want to come back is the service. There's no doubt about the hospitality of the Aston group. My kids were very happy staying here. The only downside is that the mini zoo is a bit poorly maintained, both the cages and the animals. Please pay attention. Thanks.
Read More
See original
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Dear Ms. Hilda, Warm greetings from Ms. Harper Purwakarta. Thank you very much for your valuable review and feedback. We are so glad that you and your family, especially your little one, enjoyed your stay with us. Excellent service is our priority and we appreciate your appreciation for our team. Regarding the mini zoo, we will take your feedback into consideration to make improvements to make your stay experience even more pleasant. We look forward to welcoming you back again in the future. Best regards, Rini Resniawati, CHA., CHIA | General Manager
See original
D***h
9.7
/10
Reviewed 3 week(s) ago
Hotel staff is friendly... Comfortable... Thank you for the application
See original
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Dear Ladies/Gentlemen, Best regards from Harper Purwakarta. Thank you for your review. We are very glad to know that you felt comfortable and received friendly service from our staff. We hope that your next visit will be even more memorable. Best regards, Rini Resniawati, CHA., CHIA | General Manager
See original
C***n
Business
9.1
/10
Reviewed 3 week(s) ago
Everything is okay, just a little far to Purwakarta City, but closer access to the industrial area.
See original
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Dear Sir, With best regards from Harper Purwakarta, Thank you for your review. We are glad to know that you enjoyed your stay. Our location near the industrial area makes your travel more convenient. We hope to welcome you back again in the future. Best regards, Rini Resniawati, CHA., CHIA | General Manager
See original
Verified Traveler
Leisure
9.7
/10
Reviewed 4 week(s) ago
I had a pleasant stay at Harper Purwakarta by Aston. The non-smoking room was clean, comfortable, and had a refreshing atmosphere — a big plus for guests who value a smoke-free environment.
The Little Chef Cooking Class was a wonderful touch. It’s a creative and engaging activity for children, handled very well by the hotel team. My family truly enjoyed it.
During the night, I did experience some noise coming through the connecting door, including sounds from the neighboring room. I contacted the Front Office, and their response was prompt, courteous, and very professional, which I greatly appreciated. For future stays, I would recommend choosing a room without a connecting door for extra privacy and quiet.
Overall, Harper Purwakarta remains an excellent choice for families and travelers seeking a comfortable stay with warm hospitality and thoughtful service.
Read More
1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Valued Guest,
Greetings from harper Purwakarta
Thank you very much for sharing your thoughtful review and for choosing Harper Purwakarta by Aston. We’re delighted to hear that you had a pleasant stay and appreciated our clean, comfortable non-smoking room as well as the refreshing atmosphere.
We’re also glad that your family enjoyed the Little Chef Cooking Class. It’s always a joy to create memorable experiences for our younger guests.
We truly value your feedback regarding the noise from the connecting door. Please rest assured that we’ll take this into consideration for your future visits to ensure an even more comfortable and peaceful stay.
Your kind words about our team’s prompt and professional response mean a lot to us.
We hope to welcome you and your family back soon for another enjoyable stay.
Best Regards,
Rini Resniawati, CHA., CHIA | General Manager
L***e
10.0
/10
Reviewed 4 week(s) ago
delicious food, clean place, friendly staff, complete facilities
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Dear Sir/Madam, Warm greetings from Harper Purwakarta. Thank you for your positive review. We are delighted to hear that you were satisfied with our food, cleanliness, staff friendliness, and facilities. We hope this pleasant experience will encourage you to stay at Harper Purwakarta again. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
See original
HD
Hanang D. S.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Stay with family. It will be recommended if you want to escape from Jakarta.
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Dear Mr. Hanang, D.S.,
Greetings from harper Purwakarta
Thank you for sharing your experience. We’re delighted to know you enjoyed your stay with your family and found our hotel a great escape from Jakarta. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing getaway.
Best Regards,
Rini Resniawati, CHA.,CHIA | General Manager
H***H
10.0
/10
Reviewed 6 week(s) ago
Good, clean room, right price
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you for your positive review. We are pleased to know that you were satisfied with the cleanliness of the room and the value for money. We hope you have a pleasant stay. We look forward to your next visit to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager.
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Verified Traveler
Business
9.6
/10
Reviewed 6 week(s) ago
What impressed me most was when the receptionist asked me about my preferences regarding the type of room I wanted. Otherwise, the room and hotel were comfortable and well-maintained. The AC was leaking water at one point, but the hotel's quick response made it no problem.
Unfortunately, the location is far from the center of Purwakarta, so I didn't have much time to explore.
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Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you for your review and appreciation. We are pleased to know that you were impressed with our front desk service and that you were comfortable with the room and hotel facilities. We also appreciate your understanding regarding the AC issue, and are pleased to hear that our team was able to resolve it quickly. Regarding the location, we understand your feedback. Although it is a bit far from the city center, we hope the calm and comfortable atmosphere around the hotel will be an added value during your stay. We look forward to welcoming you back to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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HP
Herman P.
9.7
/10
Reviewed 7 week(s) ago
The AC in room 508 is dripping, overall it's fine.
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Accommodation's Reply
01 Oct 2025
Dear Herman P., Warmest greetings from Harper Purwakarta. Thank you for your review. We apologize for the inconvenience you experienced with the air conditioning in room 508. Our team has followed up on this issue to ensure it doesn't happen again. We're glad to hear that you were overall satisfied. We look forward to your next visit to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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AS
Asih S.
Staycation
10.0
/10
Reviewed 7 week(s) ago
The hotel is spacious, comfortable, and lush. The swimming pool has a beautiful view and plenty of trees. It's close to Haji Yetty's Sate Maranggi restaurant. We enjoyed our stay here.
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Accommodation's Reply
01 Oct 2025
Dear Asih, Warmest Greetings from Harper Purwakarta. Thank you for your positive review and appreciation! 😊. We are delighted to hear that you enjoyed the spacious, comfortable, and beautiful atmosphere of the hotel, and that you loved the pool area with its tree-lined views. We are also pleased to hear that you enjoyed your time with us and the easy access to Purwakarta's culinary delights. We look forward to your next visit at Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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X***o
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and responsive when there are minor issues. The hotel is clean and the rooms are comfortable and fully equipped.
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Accommodation's Reply
12 Sep 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you for your positive review. We are pleased to know that you enjoyed the cleanliness of your room, the comprehensive facilities, and the friendly and responsive service of our staff. We look forward to welcoming you back to Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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RY
Ryta Y. R.
Staycation
8.5
/10
Reviewed 8 week(s) ago
We were a little disappointed because we ended up getting a smoking room because we didn't request it in the notes. The room really smelled of cigarette smoke and the AC wasn't cold. We brought a toddler, so it was uncomfortable. We complained repeatedly until we finally moved rooms before Isha. Thank you, and we'd like to ask for your attention regarding room 817. Hopefully, this will be fixed soon.
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Accommodation's Reply
11 Sep 2025
Dear Mrs. Ryta y r, Warmest greetings from Harper Purwakarta. Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the room placement, air conditioning, and the cigarette odor that made your stay with us less than comfortable. We have forwarded your feedback, especially regarding room 817, to the relevant team for immediate improvement. We will be more thorough in ensuring room preferences to prevent a similar incident from happening again. We hope we will have the opportunity to welcome you back for a better experience at Harper Purwakarta. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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M***m
Staycation
9.7
/10
Reviewed 8 week(s) ago
The staff's friendliness is top-notch. They truly make guests feel comfortable during their stay. The breakfast menu and restaurant menu are also 5-star quality. This will be my first choice for hotels in PWK!
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you very much for your positive review. We are delighted to hear that our friendly staff made your stay comfortable, and that our breakfast and restaurant menu provided a memorable experience. We are delighted that Harper Purwakarta is your preferred choice in Purwakarta. We look forward to welcoming you back again soon. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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TN
Teti N. B.
8.5
/10
Reviewed 9 week(s) ago
Good, clean hotel at the right price. Highly recommended. Restaurant service needs to be a bit faster especially during out-of-standard lunch and dinner times. Overall it was very satisfying stay at Harper. We will be back for more..
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Accommodation's Reply
11 Sep 2025
Dear Teti N B,
Greetings from Harper Purwakarta
Thank you for sharing your feedback and recommendation. We’re glad to know you enjoyed the cleanliness, value, and overall experience at Harper Purwakarta. We also appreciate your input regarding the restaurant service, and we will share this with our team to improve.
We look forward to welcoming you and your family back again soon for another satisfying stay.
Best Regards,
Rini Resniawati, CHA., CHIA | General Manager
b***i
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable, and the location is close to everywhere, basically it's great
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, Warmest greetings from Harper Purwakarta. Thank you very much for your positive review. We are delighted to hear that you felt comfortable, satisfied with the atmosphere, and that Harper Purwakarta's strategic location helped you. We look forward to welcoming you back for an even more enjoyable stay. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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H
Hendriansyah
Staycation
10.0
/10
Reviewed 10 week(s) ago
All good, all services are excellent, the room view is really nice and this is a child-friendly hotel.
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Accommodation's Reply
21 Aug 2025
Dear Hendriansyah, Warm greetings from Harper Purwakarta. Thank you very much for your positive review. We are delighted to hear that you were satisfied with the service, the view, and the comfort for the children. We look forward to welcoming you and your family back to Harper Purwakarta. Best regards, Rini Resniawati, CHA., CHIA
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