Hayo Hotel Palembang by Pribadi Group

Hotels
9.2
/10
Exceptional
268 reviews
In the Area
See Map
Jl. Malaka IV No 15. Bukit Sangkal, Kalidoni, Palembang, Sumatera Selatan, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Hayo Hotel Palembang by Pribadi Group is located in area / city Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hayo Hotel Palembang by Pribadi Group

Jl. Malaka IV No 15. Bukit Sangkal, Kalidoni, Palembang, Sumatera Selatan, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114
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Lobby Hayo Hotel Palembang by Pribadi Group
Lobby 2 Hayo Hotel Palembang by Pribadi Group

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Location


Hayo Hotel Palembang by Pribadi Group is located in area / city Ilir Timur II.

About Hayo Hotel Palembang by Pribadi Group

For you, travelers who wish to travel comfortably on a budget, Hayo Hotel Palembang by Pribadi Group is the perfect place to stay that provides decent facilities as well as great services.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hayo Hotel Palembang by Pribadi Group exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hayo Hotel Palembang by Pribadi Group is a hotel with great comfort and excellent service according to most hotel's guests.

Hayo Hotel Palembang by Pribadi Group is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hayo Hotel Palembang by Pribadi Group

Common Space Hayo Hotel Palembang by Pribadi Group
Common Space
Lobby Hayo Hotel Palembang by Pribadi Group
Lobby
Accommodation Services Hayo Hotel Palembang by Pribadi Group
Accommodation Services
Exterior Hayo Hotel Palembang by Pribadi Group
Exterior
Restaurant Hayo Hotel Palembang by Pribadi Group
Restaurant

Public Facilities

  • Parking
  • Early check-in
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Heater
  • Rooftop terrace
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Accessibilty

  • Accessible parking
  • Disabled access friendly

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hayo Hotel Palembang by Pribadi Group

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hayo Hotel Palembang by Pribadi Group
35
Number of floors in Hayo Hotel Palembang by Pribadi Group
2
Another facilities in Hayo Hotel Palembang by Pribadi Group
Early check-in, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Hayo Hotel Palembang by Pribadi Group

What are available facilities at Hayo Hotel Palembang by Pribadi Group?
There are top facilites at Hayo Hotel Palembang by Pribadi Group such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hayo Hotel Palembang by Pribadi Group?
The standard check-in time at Hayo Hotel Palembang by Pribadi Group is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hayo Hotel Palembang by Pribadi Group provide breakfast?
Yes, Hayo Hotel Palembang by Pribadi Group provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hayo Hotel Palembang by Pribadi Group have?
Hayo Hotel Palembang by Pribadi Group is a 2.5-star hotel.
How many floors does Hayo Hotel Palembang by Pribadi Group have?
Hayo Hotel Palembang by Pribadi Group has 2 floors.
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More Reviews from Other Guests in Hayo Hotel Palembang by Pribadi Group

9.2
Exceptional
From 268 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

9.0

Service and Facilites

9.1

People often mention about Hayo Hotel Palembang by Pribadi Group
All
Ambiance (23)
Bedroom (23)
Staff Friendliness (21)
Wifi (19)
Bathroom (18)
Hotel Area (17)
Distance to City Center (14)
Surroundings (13)
Check-in/out Time (13)
Taste (13)
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Traveler Reviews Hayo Hotel Palembang by Pribadi Group

Number of reviews per page
20
40
Customer reviews
Y***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The room is comfortable, the bathroom is clean, only the pillows need to be replaced, along with the pillow sheets, which are no longer white.
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Accommodation's Reply
02 Dec 2025
Hello Y*e, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are very glad that you were satisfied with our facilities. Thank you for your comments, which will be used as a basis for our evaluation. We look forward to welcoming you back to Hayo Palembang Hotel, which is located near PTC and Palembang Airport. Best regards, Management
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
loose socket near mattress, room 208
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Accommodation's Reply
18 Nov 2025
Hello A*a, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are very glad that you were satisfied with our facilities. Thank you for your comments, which will be used as a basis for our evaluation. We look forward to welcoming you back to Hayo Palembang Hotel, which is located near PTC and Palembang Airport. Best regards, Management
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The place is comfortable, clean and the breakfast is delicious.
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Accommodation's Reply
16 Oct 2025
Hello R*u, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are glad that you were satisfied with our facilities. We look forward to welcoming you back to Hayo Palembang Hotel, a hotel close to PTC and Palembang Airport. Best regards, Management
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Y***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The pillow smells a bit bad, please pay attention to it again
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Accommodation's Reply
16 Oct 2025
Hello Y*i, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are very glad that you were satisfied with our facilities. Thank you for your comments, which will be used as a basis for our evaluation. We look forward to welcoming you back to Hayo Palembang Hotel, which is located near PTC and Palembang Airport. Best regards, Management
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Good, nice, and comfortable. [Engaging opening line] [Describe your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Hi E*a, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The room was clean but the AC was not very cold and the hot water at night did not work properly.
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Accommodation's Reply
02 Oct 2025
Hi A*h, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Strategic location, clean rooms, friendly staff.
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Accommodation's Reply
02 Oct 2025
Hi A*u, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Good experience, good facilities. But please check the toilets for soap and shampoo and don't forget to refill them.
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Accommodation's Reply
30 Sep 2025
Hi T*i, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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yusro h. e.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Recommended hotel, clean and with good service. All the staff are friendly.
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Accommodation's Reply
02 Sep 2025
Hi Yusro H.E. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
It was so much fun, I really enjoyed staying here, I feel like I want to do it again if there is another discount ahahaha
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2 people find it helpful
Accommodation's Reply
01 Sep 2025
Hi R*a. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The facilities are very good, the staff are friendly, the place is also very comfortable, the restaurant food is also delicious👍
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Accommodation's Reply
01 Sep 2025
Hi P*a. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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Rian K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It was a pleasant stay. The location is easy to find and close to the hustle and bustle. The room was comfortable, although outside noise could still be heard. There was a decent selection of TV channels. The menu was also varied. We ordered Nasi Goteng Hayo and Ayam Penyet, and they were both delicious and reasonably priced. The breakfast menu was also quite varied. The fried rice and fried rice noodles were delicious. Overall, my stay was quite enjoyable. However, I would personally like to offer some suggestions and criticisms for future improvement. First, some of the hotel staff lacked hospitality and seemed indifferent, especially the staff on duty during breakfast. The friendliness of the receptionist during check-in and the person who delivered food to our room at night is commendable. Second, there weren't enough forks in the dining room. Forks are considered basic utensils, in my opinion. There were also no tissues on the dining table. There were only tissues near the sink. I understand this might be due to budget constraints, but tissues are also basic. Third, the air conditioning in the dining room seemed poorly maintained. This was a concern because there was a lot of food in the dining room, and I was worried that the food wouldn't be kept clean. Hopefully, this review will help Hayo Hotel improve further in the future. Once again, overall, it was a very comfortable and enjoyable stay at Hayo Hotel. Thank you.
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Accommodation's Reply
21 Aug 2025
Hi Rian. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The staff were nice during check-in and check-out, the room was clean and comfortable, but the room door was thin so sounds from outside could still be heard, the food variety was limited but still delicious, the location was not too far from the city center.
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Accommodation's Reply
05 Aug 2025
Hi J*i, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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B***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Clean and tidy room. Very good.
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Hi Sis B*s, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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r***t
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
the room is clean, but the AC is not cold enough
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Accommodation's Reply
22 Jul 2025
Hi r*t, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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k***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
The room is comfortable even though the size is small so it is difficult to pray in the room. Car parking is also difficult. The hotel is clean
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Hi Sis ke*A, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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f***z
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
2 x check in no problem whatsoever in terms of service and room quality, FYI paranormal experience 2 x check in got room 110 and the room was horror many strange things, for example consciously the toilet door was closed before going to bed, when I woke up in the morning the door was open, and many more the first check in we thought it was normal, when checking in the second, for 2 nights uhh great like a test from another world 🤣 most can't sleep the lights are on, because it feels strange with these events so sleep with the lights on
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Hi Kak f*z, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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f***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The staff service is friendly, the breakfast menu is delicious
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Hi Sis f*I, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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B***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
A comfortable, clean place with very cheap prices. Next time I go to Palembang, I will stop by here again🥰
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Hi B*S, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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Eza M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
the experience of staying at the Hayo hotel was very pleasant and the staff was very kind and cared about the guests who happened to be having a birthday thank you sir and madam for the greetings and the birthday cake 🥳🙏🙏
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2 people find it helpful
Accommodation's Reply
26 May 2025
Hi Eza M, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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Common Space 4 Hayo Hotel Palembang by Pribadi Group

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 268 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

9.0

Service and Facilites

9.1

People often mention about Hayo Hotel Palembang by Pribadi Group
All
Ambiance (23)
Bedroom (23)
Staff Friendliness (21)
Wifi (19)
Bathroom (18)
Hotel Area (17)
Distance to City Center (14)
Surroundings (13)
Check-in/out Time (13)
Taste (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hayo Hotel Palembang by Pribadi Group

Number of reviews per page
20
40
Customer reviews
Y***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The room is comfortable, the bathroom is clean, only the pillows need to be replaced, along with the pillow sheets, which are no longer white.
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Accommodation's Reply
02 Dec 2025
Hello Y*e, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are very glad that you were satisfied with our facilities. Thank you for your comments, which will be used as a basis for our evaluation. We look forward to welcoming you back to Hayo Palembang Hotel, which is located near PTC and Palembang Airport. Best regards, Management
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
loose socket near mattress, room 208
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Accommodation's Reply
18 Nov 2025
Hello A*a, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are very glad that you were satisfied with our facilities. Thank you for your comments, which will be used as a basis for our evaluation. We look forward to welcoming you back to Hayo Palembang Hotel, which is located near PTC and Palembang Airport. Best regards, Management
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The place is comfortable, clean and the breakfast is delicious.
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Accommodation's Reply
16 Oct 2025
Hello R*u, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are glad that you were satisfied with our facilities. We look forward to welcoming you back to Hayo Palembang Hotel, a hotel close to PTC and Palembang Airport. Best regards, Management
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Y***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The pillow smells a bit bad, please pay attention to it again
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Accommodation's Reply
16 Oct 2025
Hello Y*i, Thank you for choosing Hayo Palembang Hotel during your visit to Palembang. We are very glad that you were satisfied with our facilities. Thank you for your comments, which will be used as a basis for our evaluation. We look forward to welcoming you back to Hayo Palembang Hotel, which is located near PTC and Palembang Airport. Best regards, Management
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Good, nice, and comfortable. [Engaging opening line] [Describe your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Hi E*a, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The room was clean but the AC was not very cold and the hot water at night did not work properly.
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Accommodation's Reply
02 Oct 2025
Hi A*h, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Strategic location, clean rooms, friendly staff.
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Accommodation's Reply
02 Oct 2025
Hi A*u, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Good experience, good facilities. But please check the toilets for soap and shampoo and don't forget to refill them.
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Accommodation's Reply
30 Sep 2025
Hi T*i, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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yusro h. e.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Recommended hotel, clean and with good service. All the staff are friendly.
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Accommodation's Reply
02 Sep 2025
Hi Yusro H.E. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
It was so much fun, I really enjoyed staying here, I feel like I want to do it again if there is another discount ahahaha
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2 people find it helpful
Accommodation's Reply
01 Sep 2025
Hi R*a. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The facilities are very good, the staff are friendly, the place is also very comfortable, the restaurant food is also delicious👍
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Accommodation's Reply
01 Sep 2025
Hi P*a. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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Rian K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It was a pleasant stay. The location is easy to find and close to the hustle and bustle. The room was comfortable, although outside noise could still be heard. There was a decent selection of TV channels. The menu was also varied. We ordered Nasi Goteng Hayo and Ayam Penyet, and they were both delicious and reasonably priced. The breakfast menu was also quite varied. The fried rice and fried rice noodles were delicious. Overall, my stay was quite enjoyable. However, I would personally like to offer some suggestions and criticisms for future improvement. First, some of the hotel staff lacked hospitality and seemed indifferent, especially the staff on duty during breakfast. The friendliness of the receptionist during check-in and the person who delivered food to our room at night is commendable. Second, there weren't enough forks in the dining room. Forks are considered basic utensils, in my opinion. There were also no tissues on the dining table. There were only tissues near the sink. I understand this might be due to budget constraints, but tissues are also basic. Third, the air conditioning in the dining room seemed poorly maintained. This was a concern because there was a lot of food in the dining room, and I was worried that the food wouldn't be kept clean. Hopefully, this review will help Hayo Hotel improve further in the future. Once again, overall, it was a very comfortable and enjoyable stay at Hayo Hotel. Thank you.
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Accommodation's Reply
21 Aug 2025
Hi Rian. Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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J***i
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8.5
/10
Reviewed 18 week(s) ago
The staff were nice during check-in and check-out, the room was clean and comfortable, but the room door was thin so sounds from outside could still be heard, the food variety was limited but still delicious, the location was not too far from the city center.
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Accommodation's Reply
05 Aug 2025
Hi J*i, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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B***s
icon-Business
Business
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10.0
/10
Reviewed 20 week(s) ago
Clean and tidy room. Very good.
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Hi Sis B*s, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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r***t
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
the room is clean, but the AC is not cold enough
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Accommodation's Reply
22 Jul 2025
Hi r*t, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We're glad to hear you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Best regards, Management
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k***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 22 week(s) ago
The room is comfortable even though the size is small so it is difficult to pray in the room. Car parking is also difficult. The hotel is clean
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Hi Sis ke*A, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. We are pleased to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel close to PTC and Palembang Airport. Sincerely, Management
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f***z
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
2 x check in no problem whatsoever in terms of service and room quality, FYI paranormal experience 2 x check in got room 110 and the room was horror many strange things, for example consciously the toilet door was closed before going to bed, when I woke up in the morning the door was open, and many more the first check in we thought it was normal, when checking in the second, for 2 nights uhh great like a test from another world 🤣 most can't sleep the lights are on, because it feels strange with these events so sleep with the lights on
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Accommodation's Reply
24 Jun 2025
Hi Kak f*z, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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f***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The staff service is friendly, the breakfast menu is delicious
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Hi Sis f*I, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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B***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
A comfortable, clean place with very cheap prices. Next time I go to Palembang, I will stop by here again🥰
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Hi B*S, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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Eza M.
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10.0
/10
Reviewed 28 week(s) ago
the experience of staying at the Hayo hotel was very pleasant and the staff was very kind and cared about the guests who happened to be having a birthday thank you sir and madam for the greetings and the birthday cake 🥳🙏🙏
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2 people find it helpful
Accommodation's Reply
26 May 2025
Hi Eza M, Thank you for choosing Hayo Hotel Palembang during your visit to Palembang. Glad to hear that you enjoyed our facilities. We look forward to welcoming you back to Hayo Hotel Palembang, a hotel near PTC and Palembang Airport. Best regards, Management
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