Hotel Duta

The hotel staff is friendly and pleasant.

Considering the price, staying here is worth it. It's right across from the mall, and next to it is a pempek restaurant. The price is quite affordable. The rooms are clean. So far, so good. I often stay here when I have business in Palembang.

The service is pretty good, so the rooms are always clean. It's close to the mall.

The staff and cleaning service team are friendly.

Recommended comfortable places to stay.

I always stay here when I'm in Palembang. Strategic location, affordable price.

Many small children were screaming and running around while playing in the hallway.

The bathroom and bedroom are spacious, feeling like your own room.

My first stay at Hotel Duta. It was great, the room was large, clean, and had a large bathtub. The kids loved it, and breakfast was free. God willing, we'll come back here again, hopefully our fortune will be smooth. Amen. Excellent service.

I've stayed here several times and always love it. It's affordable, strategically located, just a short walk to the mall. It's close to Pasar 16, which is also convenient for those wanting to do CFD (Central Festival Food Festival) and a culinary center. The rooms are spacious, have bathtubs, and the breakfast is delicious. And most importantly, the service from all the staff and security guards is incredibly friendly.

The room was great, and the price was totally worth it. Unfortunately, the air conditioning in our room wasn't cold enough.

Got a clean room with cool air conditioning. It's a go-to hotel when in Palembang because it's close to everywhere.

The cleanliness was lacking, and the sheets made my body itch. I suggest changing the sheets in the future, and hopefully, the hotel will improve in the future.

Friendly staff, good service. Sharia-compliant hotel, close to shopping centers, suitable for families or those in transit.

I would like to express my disappointment regarding the handling of my personal items left in my hotel room after I checked out. I contacted the hotel, hoping for assistance and a thorough inspection, but the only response I received was that the items were "not found." As a guest, I am naturally disappointed because I truly believe the items were left in the hotel room. I expect the hotel to have a clear, professional, and reliable lost and found procedure to ensure guest comfort and trust. What further disappoints me is the lack of certainty and empathy in handling this report. I hope management will seriously review the matter with housekeeping and the relevant parties who handled the room after I checked out. I am not only looking for my items, but also expect the hotel to be responsible and professional in handling guest complaints. Thank you.

The hotel is good for the price and comfortable. Sharia-compliant.

A great hotel at a reasonable price. Friendly service, a regular stay. Comfortable and safe for families.

Ok, quite comfortable, there is mural.

The room smelled like cigarettes, and the ceiling was noisy with rats. The food was delicious, and during Ramadan, it included sahur and iftar. Barakallah.

Strategic location, the rooms should be upgraded to be more modern.