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Hotel Santika Mega City Bekasi
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Hotel Santika Mega City Bekasi
Hotels
Preferred Partner
8.4
/10
Very Good
5,837 reviews
What Guests Say About Their Stay
Staff Friendliness (61)
Bedroom (51)
Distance To City Center (50)
Variety (48)
Dennis R.
9.1
/ 10
Thank you for hospitality from all hotel staff especially for Mr. Rizal with a great welcome at check in at reception desk. Room was clean and comfort, yesterday TV 1 of our room was broken and got replaced. Hope the hotel could maintain the good services and facility.
Sybil Y.
9.1
/ 10
Great experience. I don't have anything to complain. The breakfast was awesome with lots of variety.
Muhammad D. S.
10.0
/ 10
Great services, will stay on this hotel next time
Yofi S.
8.5
/ 10
Good service, good place, good food.
Fetty C.
9.7
/ 10
Excellent service, also cozy place.
In the Area
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Mega Bekasi Hypermall - Jalan. Jend Ahmad Yani No.1, Bekasi Selatan, Bekasi, Jawa Barat, Indonesia, 17144
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Santika Mega City Bekasi
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What's around Hotel Santika Mega City Bekasi
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Mega Bekasi Hypermall - Jalan. Jend Ahmad Yani No.1, Bekasi Selatan, Bekasi, Jawa Barat, Indonesia, 17144
Discover More About Hotel Santika Mega City Bekasi
Location
Hotel Santika Mega City Bekasi is a hotel in a good neighborhood, which is located at South Bekasi.
About Hotel Santika Mega City Bekasi
From business event to corporate gathering, Hotel Santika Mega City Bekasi provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santika Mega City Bekasi.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Mega City Bekasi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika Mega City Bekasi is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Santika Mega City Bekasi is the right place to stay.
All facilities in Hotel Santika Mega City Bekasi
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Buffet breakfast
Things to Do
- Fitness center
- Outdoor pool
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Hotel Santika Mega City Bekasi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Late Check-out
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santika Mega City Bekasi | 172 |
Number of floors in Hotel Santika Mega City Bekasi | 5 |
Another facilities in Hotel Santika Mega City Bekasi | Ballroom, Banquet, Connecting rooms, Family room, Heater |
Frequently asked question in Hotel Santika Mega City Bekasi
What are available facilities at Hotel Santika Mega City Bekasi?
There are top facilites at Hotel Santika Mega City Bekasi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Mega City Bekasi?
The standard check-in time at Hotel Santika Mega City Bekasi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Mega City Bekasi provide breakfast?
Yes, Hotel Santika Mega City Bekasi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Santika Mega City Bekasi
Traveloka (5,816)
Other sources (21)
8.4
Very Good
From 5,816 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.4
Meal
8.4
Location
8.5
Service and Facilites
8.4
People often mention about Hotel Santika Mega City Bekasi
All
Staff Friendliness (45)
Bedroom (39)
Variety (38)
Hotel Area (37)
Accessibility (35)
Distance to City Center (33)
Taste (33)
Room Space (32)
Bathroom (32)
Ambiance (31)
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Traveler Reviews Hotel Santika Mega City Bekasi
Number of reviews per page
20
40
Customer reviews
A***d
Staycation
10.0
/10
Reviewed 2 week(s) ago
It was a great stay at this hotel
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Accommodation's Reply
24 Jul 2025
Dear Ms. Deska Purna Ningrum, Thank you for taking the time to provide a review of your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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A***d
Staycation
10.0
/10
Reviewed 2 week(s) ago
Very fun, safe and clean.
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Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you for taking the time to review your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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AM
Antonius M.
8.5
/10
Reviewed 3 week(s) ago
My family's favorite hotel, I never get bored coming here, but for breakfast, the menu should be more varied. Overall, everything is ok.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Antonius M, Thank you for taking the time to review your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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H***n
Staycation
8.5
/10
Reviewed 4 week(s) ago
An exciting and memorable holiday with family
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Accommodation's Reply
09 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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M***a
Staycation
6.9
/10
Reviewed 4 week(s) ago
Please pay attention to the cleanliness of the room, it looks like the room maintenance is lacking, even though it is a new hotel but the condition is like an old hotel.
The food is quite varied and the taste is quite good but the number of people serving is not many so sometimes there are no food stands serving.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Guest, Thank you for taking the time to share your feedback. While I hope you had a better experience than your visit yesterday, it is from feedback like this that we learn and use to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Best regards, Maryunus Harefa, General Manager, Hotel Santika Mega City Bekasi
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P***A
9.1
/10
Reviewed 5 week(s) ago
Overall it's ok, but now you can't park on the motorbike anymore, so it's complicated
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Accommodation's Reply
29 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give us an assessment during your stay. We are pleased to know your valuable experience during your stay at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction so your review is very important to us, we hope to see you again soon. Best regards, Maryunus Harefa. General Manager Hotel Santika Mega City Bekasi
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M***d
Business
9.1
/10
Reviewed 6 week(s) ago
The staff is nice and friendly, the rooms are nice and tidy, the security is also great, everything is okay👍
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Accommodation's Reply
29 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give us an assessment during your stay. We are pleased to know your valuable experience during your stay at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction so your review is very important to us, we hope to see you again soon. Best regards, Maryunus Harefa. General Manager Hotel Santika Mega City Bekasi
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g***i
Leisure
9.7
/10
Reviewed 6 week(s) ago
The room is comfortable for bringing children, the facilities and variety of food are also complete and the children like it.
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Accommodation's Reply
29 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give us your feedback during your stay. We are pleased to know about your valuable experience during your stay at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction so your review is very important to us, we hope to see you again soon. Best regards, Maryunus Harefa. General Manager Hotel Santika Mega City Bekasi
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M***o
Transit
8.4
/10
Reviewed 7 week(s) ago
Please improve the cleanliness of the bathroom.
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Accommodation's Reply
29 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give us your feedback during your stay. We are pleased to know about your valuable experience during your stay at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction so your review is very important for us for your next experience, we hope to see you again soon. Best Regards, Maryunus Harefa. General Manager Hotel Santika Mega City Bekasi
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B***s
Business
8.5
/10
Reviewed 7 week(s) ago
Staff friendly, room clean.
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Accommodation's Reply
29 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give us your feedback during your stay. We are pleased to know about your valuable experience during your stay at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction so your review is very important to us, we hope to see you again soon. Best regards, Maryunus Harefa. General Manager Hotel Santika Mega City Bekasi
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y***a
8.5
/10
Reviewed 9 week(s) ago
Good service and easy access, located in a very easy to reach area, access to the mall is also very easy
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for taking the time to rate your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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Nana S.
10.0
/10
Reviewed 10 week(s) ago
Very comfortable and generous staff.
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Dear Mr./Ms. Nana S, Thank you for taking the time to review your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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F***y
Business
7.7
/10
Reviewed 10 week(s) ago
This is my umpteenth time staying here, access is quite difficult because you have to go to the 5th floor of the mall, coincidentally I got a room next to the cinema so it was a bit noisy.
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h***o
Business
8.5
/10
Reviewed 11 week(s) ago
Have stayed 3 times, never disappointed. Top
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr./Ms. h*o, Thank you for taking the time to rate your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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R***a
Staycation
10.0
/10
Reviewed 11 week(s) ago
Friendly hotel staff helped with check in.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr./Ms. R*a, Thank you for taking the time to rate your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
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C***B
10.0
/10
Reviewed 12 week(s) ago
The staff was friendly and the room was always clean.
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Dear Mr./Ms. C*B, Thank you for taking the time to rate your stay. We are delighted to hear about your valuable experience at Hotel Santika Mega City Bekasi. We always prioritize customer satisfaction, so your review is very important to us. We hope to see you again soon. Best regards, Maryunus Harefa, General Manager of Hotel Santika Mega City Bekasi
See original
M***d
5.4
/10
Reviewed 12 week(s) ago
Last night I got a really small, bad, dirty room, even though I often go there and always book the usual room. Why was the room different from usual last night? So disappointed! That night I just left and looked for another one.
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1 people find it helpful
R***y
9.6
/10
Reviewed 12 week(s) ago
I've been here 3 times ordering, but always complain about the AC. Only my complaint was responded to quickly, that's what made me keep coming back. But the last time because the power went out in Bekasi so I went back quickly because it was so hot.
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Y***k
Staycation
10.0
/10
Reviewed 13 week(s) ago
The hotel is very strategic, above the mall and next to XXI. You can have a movie date before checking in the hotel. The room is clean and comfortable, all room facilities are running well. The food is delicious and quite varied. Strategic position close to the toll gate. Continued success for the Santika hotel and thank you Traveloka.
Read More
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4 people find it helpful
A
Abdulatif
10.0
/10
Reviewed 16 week(s) ago
Satisfied with the hotel service and facilities.
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Accommodation's Reply
09 Apr 2025
Dear Mr. Abdulatief, Thank you for your positive review. We are pleased to hear that our team's service, the variety of food we serve, and the comfortable rooms have provided a memorable stay experience for you. We greatly appreciate your trust in returning to stay at Hotel Santika Mega City Bekasi. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Management of Hotel Santika Mega City Bekasi.
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Number of reviews per page
20
40
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