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ibis budget Jakarta Menteng
Hotels
8.1
/10
Very Good
5,453 reviews
What Guests Say About Their Stay
Distance To City Center (78)
Accessibility (71)
Surroundings (67)
Staff Friendliness (60)
Nunu Nurdiyaman
9.7
/ 10
Its location is the greatest in the heart of the city. This hotel is also what I think Small is Beautiful. Very convenient, surrounded by many restaurants and small eateries. I don't really know where I can find the better budget hotel in the central city of Jakarta.
Allis
9.1
/ 10
Value for money, the location is its best
Safrina T. P.
8.5
/ 10
Overall experience was good, staff were polite and helpful.
H***i
8.8
/ 10
This is the umpteenth time I have stayed at this hotel, the location is very strategic, the staff are friendly and the rooms are clean.
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Berliana P.
8.5
/ 10
Fast service, clean bedroom, comfortable mattress, clean bathroom, all facilities can be used properly, strategic place.
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In the Area
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Jalan HOS Cokroaminoto No.79, Menteng, Menteng, Jakarta Pusat, Jakarta, Indonesia, 10310
Main Facilities
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Parking
WiFi
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Available Room Types in ibis budget Jakarta Menteng
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
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What's around ibis budget Jakarta Menteng
Jalan HOS Cokroaminoto No.79, Menteng, Menteng, Jakarta Pusat, Jakarta, Indonesia, 10310
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Discover More About ibis budget Jakarta Menteng
Location
ibis budget Jakarta Menteng is a hotel in a good neighborhood, which is located at Menteng.
About ibis budget Jakarta Menteng
For you, travelers who wish to travel comfortably on a budget, ibis budget Jakarta Menteng is the perfect place to stay that provides decent facilities as well as great services.
ibis budget Jakarta Menteng is the smartest choice for you who are looking for affordable accommodation with outstanding service.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ibis budget Jakarta Menteng is a hotel with great comfort and excellent service according to most hotel's guests.
ibis budget Jakarta Menteng is a wise choice for travelers visiting Menteng.
All facilities in ibis budget Jakarta Menteng
Others
Public Facilities
- Parking
- WiFi in public area
In-room Facilities
- TV
Accommodation Policy & General Information in ibis budget Jakarta Menteng
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Number of floors in ibis budget Jakarta Menteng | 3 |
Another facilities in ibis budget Jakarta Menteng | WiFi in public area, TV |
Frequently asked question in ibis budget Jakarta Menteng
What are available facilities at ibis budget Jakarta Menteng?
There are top facilites at ibis budget Jakarta Menteng such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis budget Jakarta Menteng?
The standard check-in time at ibis budget Jakarta Menteng is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does ibis budget Jakarta Menteng have?
ibis budget Jakarta Menteng is a 2.0-star hotel.
How many floors does ibis budget Jakarta Menteng have?
ibis budget Jakarta Menteng has 3 floors.
Is there parking at ibis budget Jakarta Menteng?
Yes, ibis budget Jakarta Menteng provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in ibis budget Jakarta Menteng
Overall Ratings & Reviews ibis budget Jakarta Menteng
Traveloka (5,388)
Other sources (65)
8.1
Very Good
From 5,388 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
7.9
Meal
7.6
Location
8.6
Service and Facilites
8.0
People often mention about ibis budget Jakarta Menteng
All
Distance to City Center (51)
Ambiance (50)
Surroundings (46)
Bedroom (46)
Accessibility (45)
Hotel Area (35)
Staff Friendliness (34)
Bathroom (33)
Room Space (32)
Wifi (29)
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Most Recent
Format
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Preferences
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Traveler Reviews ibis budget Jakarta Menteng
Number of reviews per page
20
40
Customer reviews
ds
dani s. w.
8.1
/10
Reviewed 4 day(s) ago
The AC is not cold, even though the temperature has been lowered, it won't get cold.
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A***s
Staycation
8.2
/10
Reviewed 1 week(s) ago
Okay for transit, a very nice stay
Find this review helpful?
S***l
5.7
/10
Reviewed 1 week(s) ago
The cleanliness is really lacking, too many budget cuts, many facilities are lacking, especially the bed which smells and is already brown
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Ryan A.
Leisure
8.8
/10
Reviewed 4 week(s) ago
good, strategic location..but the towels and mats should be replaced with new ones
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Mr. Ryan A., Warmest regards, Ibis Budget Jakarta Menteng Thank you for taking the time to write a review of our hotel. We are delighted that you enjoyed our comfortable room and convenient location. However, we apologize for the inconvenience caused by the towels and mats in the room. We will take your feedback into consideration to improve the quality of our services in the future. We look forward to providing you with an even better experience on your next visit. Best regards, Idam Risdiansyah General Manager
See original
R***i
Leisure
6.1
/10
Reviewed 4 week(s) ago
The bed sheets were dusty, causing my rhinitis to flare up all night. Location-wise, it's perfect, with easy access and plenty of food and coffee options. But you get what you pay for, huhuhu. The exhaust fan wouldn't work, and the bathroom smell was everywhere. The sheets needed to be replaced, but they were still dusty and itchy.
Read More
See original
2 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear R*i, Warm greetings from the Ibis Budget Jakarta Menteng Hotel. We apologize for any inconveniences you may have experienced during your stay. Based on your review, we believe there are areas where we can improve to provide a better experience. Thank you for your understanding, and we look forward to serving you even better on your next visit. Sincerely, Idam Ridiansha, General Manager
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I***s
10.0
/10
Reviewed 6 week(s) ago
Extremely satisfied, highly recommended.
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Accommodation's Reply
26 Sep 2025
Dear L*s. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for choosing Hotel Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. It is a pleasure to know that you had a pleasant experience with us. We will share your comments with our team, we believe that your review will motivate us to provide even better service. We look forward to welcoming you back to Hotel Ibis Budget Jakarta Menteng in the near future. Warmest regards, Idham Risdiansyah. General Manager.
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V***a
Business
8.2
/10
Reviewed 7 week(s) ago
- Perfect for three people đ Overall, it's a nice hotel to stay in, near Grand Indonesia, Plaza Indonesia, and Kota Kasablanka.
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2 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear V***a
Warmest greetings from Ibis Budget Jakarta Menteng,
Thank you for staying with at Ibis Budget Jakarta Menteng Hotel and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Best Regards,
Idham Risdiansyah
General Manager
B***s
8.5
/10
Reviewed 7 week(s) ago
Friendly staff, safe environment, hotel facilities also include a cafe on the ground floor.
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2 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear B*s. Warm greetings from ibis Budget Jakarta Menteng. Thank you for choosing Hotel Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. It is a pleasure to know that you had a pleasant experience with us. We will share your comments with our team, we believe that your review will motivate them to provide even better service. We look forward to welcoming you back to Hotel Ibis Budget Jakarta Menteng in the near future. Warmest regards, Idham Risdiansyah. General Manager.
See original
A***a
Leisure
6.3
/10
Reviewed 7 week(s) ago
I didn't expect it to be different from the photos, because in Bandung, the budget is good. This hotel seems to be very old, the ambiance is scaryđ
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Accommodation's Reply
12 Sep 2025
Dear A*a. Warm greetings from Ibis Budget Jakarta Menteng. We would like to express our deepest apologies for the inconvenience you experienced during your stay at Ibis Budget Menteng Hotel. We deeply regret that the facilities we provide did not meet your expectations. We would like to assure you that we are working hard to rectify this issue and ensure that all our guests have the best possible stay experience. We look forward to welcoming you back with even better service. Sincerely, Idham Risdiansyah. General Manager.
See original
R***i
Leisure
6.0
/10
Reviewed 8 week(s) ago
Need to upgrade room lighting and renovate toilet
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Accommodation's Reply
12 Sep 2025
Dear R*i. Warm greetings from Ibis Budget Jakarta Menteng. We would like to express our deepest apologies for the inconvenience you experienced during your stay at Ibis Budget Menteng, particularly regarding the lighting in your room and your complaint regarding the toilet. We understand how important a comfortable stay is, and we deeply regret that the facilities we provide did not meet your expectations. We would like to assure you that we are working hard to rectify this issue and ensure that all our guests have the best possible stay. We look forward to welcoming you back with even better service. Sincerely, Idham Risdiansyah, General Manager.
See original
D***a
9.7
/10
Reviewed 10 week(s) ago
The staff is friendly and access is easy.
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Accommodation's Reply
23 Aug 2025
Dear D*a. Warm greetings from ibis Budget Jakarta Menteng. Thank you for choosing Hotel Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. It is a pleasure to know that you had a pleasant experience with us. We will share your comments with our team, we believe that your review will motivate them to provide even better service. We look forward to welcoming you back to Hotel Ibis Budget Jakarta Menteng in the near future. Warmest regards, Idham Risdiansyah. General Manager.
See original
M***a
10.0
/10
Reviewed 10 week(s) ago
Clean and really near from Bundaran HI and many embassy, so if you need to stay for the embassy appointment, it's really nice to stay.
2 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear M***a
Warmest greetings from Ibis Budget Jakarta Menteng,
Thank you very much for your 5 star review. We are very proud to received such impressive comments about your stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Best Regards,
Idham Risdiansyah
General Manager
M***a
10.0
/10
Reviewed 10 week(s) ago
Good and clean. It's really near from the shopping center and the Bundaran HI. There is also a bus stop nearby so you can easily use public transportation.
Find this review helpful?
Accommodation's Reply
23 Aug 2025
Dear M***a
Warmest greetings from Ibis Budget Jakarta Menteng,
Thank you for your time in giving us very positive reviews on your recent stay with Ibis Budget Jakarta Menteng. We're delighted to hear that you enjoyed our great location. we're always looking for ways to enhance our guest experience.
We are looking forward to the pleasure of welcoming you back again in your next trip to Jakarta.
Best Regards,
Idham Risdiansyah
General Manager
A***d
Transit
8.5
/10
Reviewed 11 week(s) ago
The location is close to the city center, it's very easy to go anywhere, close to night culinary delights
See original
2 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear A*d. Warmest greetings from Ibis Budget Jakarta Menteng. Thank you for your positive review regarding your recent stay at Ibis Budget Jakarta Menteng. We are delighted to hear that you enjoyed our convenient location. We are always striving to improve your stay experience. We look forward to welcoming you back on your next visit to Jakarta. Best regards, Idham Risdiansyah. General Manager
See original
K***a
Business
6.6
/10
Reviewed 12 week(s) ago
the room smells of cigarettes and is damp too, the staff are nice and helpful
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Accommodation's Reply
17 Aug 2025
Dear ke*a. Warm greetings from Ibis Budget Jakarta Menteng. First of all, we would like to thank you for your review. Based on your rating, we believe there are many things we need to improve to give you a better impression. All feedback is very valuable for us to improve the quality of our service and products. Once again, thank you very much for your review, and we look forward to your next visit to Ibis Budget Jakarta Menteng. Best regards, Idham Risdiansyah, General Manager.
See original
A***D
9.4
/10
Reviewed 12 week(s) ago
I'm a regular customer when I go to Jakarta, but I just stayed here this time, but I wasn't lucky enough to get a check-in officer who was a bit unfriendly. Usually, it's already noted according to the order, but I didn't get what I ordered. The check-out staff were very friendly, unlike the ones who usually check in, they get the check-out. The point is, I'm still a regular customer when I go to Jakarta.
Read More
See original
2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear A*D. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for choosing Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. We are very pleased to learn that you had an unpleasant experience with us during the check-in process. Please allow us to express our sincerest apologies. We will investigate this matter and take action against the negligent staff as this is not our standard procedure. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Idham Risdiansyah, General Manager
See original
N***n
10.0
/10
Reviewed 12 week(s) ago
Joz, the people are very friendly.. hopefully it will get better.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear N*n. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for taking the time to share your personal experience during your stay at Ibis Budget Jakarta Menteng and for choosing us as your accommodation. The information you provide will serve as a reference for us to continue providing the best in facilities and services. We are delighted that you are satisfied with what we have provided. We look forward to welcoming you back to Ibis Budget Jakarta Menteng. Warm regards, Idham Risdiansyah, General Manager.
See original
I***I
Leisure
8.5
/10
Reviewed 14 week(s) ago
Good, nice, comfortable, and relaxing, and delicious and good food.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear L*l. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for taking the time to share your personal experience during your stay at Ibis Budget Jakarta Menteng and for choosing us as your accommodation. The information you provide will serve as a reference for us to continue providing the best in facilities and services. We are delighted that you are satisfied with what we have provided. We look forward to welcoming you back to Ibis Budget Jakarta Menteng. Warm regards, Idham Risdiansyah, General Manager.
See original
B***o
Transit
6.3
/10
Reviewed 15 week(s) ago
The room is not very clean and the smell from the bathroom is not pleasant and there is no soundproofing.
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Accommodation's Reply
21 Jul 2025
Dear B*o. Warm greetings from Ibis Budget Jakarta Menteng, Thank you for taking the time to tell us about your experience staying at our hotel. We are very sorry that you had a less than memorable experience during your stay at ibis budget Jakarta Menteng. Therefore, please allow us to express our apologies for the inconvenience caused by the unclean room and unpleasant bathroom odor. We will strive to provide better service to every guest, therefore your feedback is very important to us. We will discuss this issue with the team and also impose sanctions and training on our negligent team to improve guest room service so that incidents like this do not happen again in the future. We thank you for your willingness to share your experience with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely. Idham Risdiansyah. General Manager.
See original
F***h
Staycation
8.8
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly and informative. The location is in Menteng, Central Jakarta, which is conveniently located in the heart of Jakarta. You can find trendy food and hangouts close to the hotel, with a wide selection of options, from street vendors to high-end cafes and restaurants, within easy reach.
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Accommodation's Reply
19 Jul 2025
Dear F*h. Warm greetings from Ibis Budget Jakarta MentengâŚ. Thank you for taking the time to tell us about your experience staying at the Ibis Budget Jakarta Menteng Hotel. We are very happy to have met your expectations. We will share this feedback with all our team. I believe this will be a good encouragement and motivation to continue improving the quality of our services. Once again, thank you for your feedback and we hope to see you again in the future for even better service. Best regards, Idham Risdiansyah. General Manager.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews ibis budget Jakarta Menteng
Traveloka (5,388)
Other sources (65)
8.1
Very Good
From 5,388 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
7.9
Meal
7.6
Location
8.6
Service and Facilites
8.0
People often mention about ibis budget Jakarta Menteng
All
Distance to City Center (51)
Ambiance (50)
Surroundings (46)
Bedroom (46)
Accessibility (45)
Hotel Area (35)
Staff Friendliness (34)
Bathroom (33)
Room Space (32)
Wifi (29)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews ibis budget Jakarta Menteng
Number of reviews per page
20
40
Customer reviews
ds
dani s. w.
8.1
/10
Reviewed 4 day(s) ago
The AC is not cold, even though the temperature has been lowered, it won't get cold.
See original
Find this review helpful?
A***s
Staycation
8.2
/10
Reviewed 1 week(s) ago
Okay for transit, a very nice stay
Find this review helpful?
S***l
5.7
/10
Reviewed 1 week(s) ago
The cleanliness is really lacking, too many budget cuts, many facilities are lacking, especially the bed which smells and is already brown
See original
Find this review helpful?
Ryan A.
Leisure
8.8
/10
Reviewed 4 week(s) ago
good, strategic location..but the towels and mats should be replaced with new ones
See original
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Mr. Ryan A., Warmest regards, Ibis Budget Jakarta Menteng Thank you for taking the time to write a review of our hotel. We are delighted that you enjoyed our comfortable room and convenient location. However, we apologize for the inconvenience caused by the towels and mats in the room. We will take your feedback into consideration to improve the quality of our services in the future. We look forward to providing you with an even better experience on your next visit. Best regards, Idam Risdiansyah General Manager
See original
R***i
Leisure
6.1
/10
Reviewed 4 week(s) ago
The bed sheets were dusty, causing my rhinitis to flare up all night. Location-wise, it's perfect, with easy access and plenty of food and coffee options. But you get what you pay for, huhuhu. The exhaust fan wouldn't work, and the bathroom smell was everywhere. The sheets needed to be replaced, but they were still dusty and itchy.
Read More
See original
2 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear R*i, Warm greetings from the Ibis Budget Jakarta Menteng Hotel. We apologize for any inconveniences you may have experienced during your stay. Based on your review, we believe there are areas where we can improve to provide a better experience. Thank you for your understanding, and we look forward to serving you even better on your next visit. Sincerely, Idam Ridiansha, General Manager
See original
I***s
10.0
/10
Reviewed 6 week(s) ago
Extremely satisfied, highly recommended.
See original
Find this review helpful?
Accommodation's Reply
26 Sep 2025
Dear L*s. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for choosing Hotel Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. It is a pleasure to know that you had a pleasant experience with us. We will share your comments with our team, we believe that your review will motivate us to provide even better service. We look forward to welcoming you back to Hotel Ibis Budget Jakarta Menteng in the near future. Warmest regards, Idham Risdiansyah. General Manager.
See original
V***a
Business
8.2
/10
Reviewed 7 week(s) ago
- Perfect for three people đ Overall, it's a nice hotel to stay in, near Grand Indonesia, Plaza Indonesia, and Kota Kasablanka.
See original
2 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear V***a
Warmest greetings from Ibis Budget Jakarta Menteng,
Thank you for staying with at Ibis Budget Jakarta Menteng Hotel and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Best Regards,
Idham Risdiansyah
General Manager
B***s
8.5
/10
Reviewed 7 week(s) ago
Friendly staff, safe environment, hotel facilities also include a cafe on the ground floor.
See original
2 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear B*s. Warm greetings from ibis Budget Jakarta Menteng. Thank you for choosing Hotel Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. It is a pleasure to know that you had a pleasant experience with us. We will share your comments with our team, we believe that your review will motivate them to provide even better service. We look forward to welcoming you back to Hotel Ibis Budget Jakarta Menteng in the near future. Warmest regards, Idham Risdiansyah. General Manager.
See original
A***a
Leisure
6.3
/10
Reviewed 7 week(s) ago
I didn't expect it to be different from the photos, because in Bandung, the budget is good. This hotel seems to be very old, the ambiance is scaryđ
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear A*a. Warm greetings from Ibis Budget Jakarta Menteng. We would like to express our deepest apologies for the inconvenience you experienced during your stay at Ibis Budget Menteng Hotel. We deeply regret that the facilities we provide did not meet your expectations. We would like to assure you that we are working hard to rectify this issue and ensure that all our guests have the best possible stay experience. We look forward to welcoming you back with even better service. Sincerely, Idham Risdiansyah. General Manager.
See original
R***i
Leisure
6.0
/10
Reviewed 8 week(s) ago
Need to upgrade room lighting and renovate toilet
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear R*i. Warm greetings from Ibis Budget Jakarta Menteng. We would like to express our deepest apologies for the inconvenience you experienced during your stay at Ibis Budget Menteng, particularly regarding the lighting in your room and your complaint regarding the toilet. We understand how important a comfortable stay is, and we deeply regret that the facilities we provide did not meet your expectations. We would like to assure you that we are working hard to rectify this issue and ensure that all our guests have the best possible stay. We look forward to welcoming you back with even better service. Sincerely, Idham Risdiansyah, General Manager.
See original
D***a
9.7
/10
Reviewed 10 week(s) ago
The staff is friendly and access is easy.
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2025
Dear D*a. Warm greetings from ibis Budget Jakarta Menteng. Thank you for choosing Hotel Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. It is a pleasure to know that you had a pleasant experience with us. We will share your comments with our team, we believe that your review will motivate them to provide even better service. We look forward to welcoming you back to Hotel Ibis Budget Jakarta Menteng in the near future. Warmest regards, Idham Risdiansyah. General Manager.
See original
M***a
10.0
/10
Reviewed 10 week(s) ago
Clean and really near from Bundaran HI and many embassy, so if you need to stay for the embassy appointment, it's really nice to stay.
2 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear M***a
Warmest greetings from Ibis Budget Jakarta Menteng,
Thank you very much for your 5 star review. We are very proud to received such impressive comments about your stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Best Regards,
Idham Risdiansyah
General Manager
M***a
10.0
/10
Reviewed 10 week(s) ago
Good and clean. It's really near from the shopping center and the Bundaran HI. There is also a bus stop nearby so you can easily use public transportation.
Find this review helpful?
Accommodation's Reply
23 Aug 2025
Dear M***a
Warmest greetings from Ibis Budget Jakarta Menteng,
Thank you for your time in giving us very positive reviews on your recent stay with Ibis Budget Jakarta Menteng. We're delighted to hear that you enjoyed our great location. we're always looking for ways to enhance our guest experience.
We are looking forward to the pleasure of welcoming you back again in your next trip to Jakarta.
Best Regards,
Idham Risdiansyah
General Manager
A***d
Transit
8.5
/10
Reviewed 11 week(s) ago
The location is close to the city center, it's very easy to go anywhere, close to night culinary delights
See original
2 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear A*d. Warmest greetings from Ibis Budget Jakarta Menteng. Thank you for your positive review regarding your recent stay at Ibis Budget Jakarta Menteng. We are delighted to hear that you enjoyed our convenient location. We are always striving to improve your stay experience. We look forward to welcoming you back on your next visit to Jakarta. Best regards, Idham Risdiansyah. General Manager
See original
K***a
Business
6.6
/10
Reviewed 12 week(s) ago
the room smells of cigarettes and is damp too, the staff are nice and helpful
See original
Find this review helpful?
Accommodation's Reply
17 Aug 2025
Dear ke*a. Warm greetings from Ibis Budget Jakarta Menteng. First of all, we would like to thank you for your review. Based on your rating, we believe there are many things we need to improve to give you a better impression. All feedback is very valuable for us to improve the quality of our service and products. Once again, thank you very much for your review, and we look forward to your next visit to Ibis Budget Jakarta Menteng. Best regards, Idham Risdiansyah, General Manager.
See original
A***D
9.4
/10
Reviewed 12 week(s) ago
I'm a regular customer when I go to Jakarta, but I just stayed here this time, but I wasn't lucky enough to get a check-in officer who was a bit unfriendly. Usually, it's already noted according to the order, but I didn't get what I ordered. The check-out staff were very friendly, unlike the ones who usually check in, they get the check-out. The point is, I'm still a regular customer when I go to Jakarta.
Read More
See original
2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear A*D. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for choosing Ibis Budget Jakarta Menteng as your accommodation and for taking the time to review our hotel. We are very pleased to learn that you had an unpleasant experience with us during the check-in process. Please allow us to express our sincerest apologies. We will investigate this matter and take action against the negligent staff as this is not our standard procedure. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Idham Risdiansyah, General Manager
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N***n
10.0
/10
Reviewed 12 week(s) ago
Joz, the people are very friendly.. hopefully it will get better.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear N*n. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for taking the time to share your personal experience during your stay at Ibis Budget Jakarta Menteng and for choosing us as your accommodation. The information you provide will serve as a reference for us to continue providing the best in facilities and services. We are delighted that you are satisfied with what we have provided. We look forward to welcoming you back to Ibis Budget Jakarta Menteng. Warm regards, Idham Risdiansyah, General Manager.
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I***I
Leisure
8.5
/10
Reviewed 14 week(s) ago
Good, nice, comfortable, and relaxing, and delicious and good food.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear L*l. Warm greetings from Ibis Budget Jakarta Menteng. Thank you for taking the time to share your personal experience during your stay at Ibis Budget Jakarta Menteng and for choosing us as your accommodation. The information you provide will serve as a reference for us to continue providing the best in facilities and services. We are delighted that you are satisfied with what we have provided. We look forward to welcoming you back to Ibis Budget Jakarta Menteng. Warm regards, Idham Risdiansyah, General Manager.
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B***o
Transit
6.3
/10
Reviewed 15 week(s) ago
The room is not very clean and the smell from the bathroom is not pleasant and there is no soundproofing.
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Accommodation's Reply
21 Jul 2025
Dear B*o. Warm greetings from Ibis Budget Jakarta Menteng, Thank you for taking the time to tell us about your experience staying at our hotel. We are very sorry that you had a less than memorable experience during your stay at ibis budget Jakarta Menteng. Therefore, please allow us to express our apologies for the inconvenience caused by the unclean room and unpleasant bathroom odor. We will strive to provide better service to every guest, therefore your feedback is very important to us. We will discuss this issue with the team and also impose sanctions and training on our negligent team to improve guest room service so that incidents like this do not happen again in the future. We thank you for your willingness to share your experience with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely. Idham Risdiansyah. General Manager.
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F***h
Staycation
8.8
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly and informative. The location is in Menteng, Central Jakarta, which is conveniently located in the heart of Jakarta. You can find trendy food and hangouts close to the hotel, with a wide selection of options, from street vendors to high-end cafes and restaurants, within easy reach.
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Accommodation's Reply
19 Jul 2025
Dear F*h. Warm greetings from Ibis Budget Jakarta MentengâŚ. Thank you for taking the time to tell us about your experience staying at the Ibis Budget Jakarta Menteng Hotel. We are very happy to have met your expectations. We will share this feedback with all our team. I believe this will be a good encouragement and motivation to continue improving the quality of our services. Once again, thank you for your feedback and we hope to see you again in the future for even better service. Best regards, Idham Risdiansyah. General Manager.
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