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J iCon Hip Hotel
Hotels
Preferred Partner Plus
8.1
/10
Very Good
1,923 reviews
What Guests Say About Their Stay
Distance To City Center (64)
Surroundings (59)
Staff Friendliness (55)
Accessibility (53)
Muthia I.
8.5
/ 10
It's the best after a long time of not being at J Icon, finally staying here again and in terms of cleanliness and room facilities, it's back to how it used to be, clean, complete, and the soap smells really good. The best service from the staff, even though most of them are guys, they are all friendly and quick. BEST
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Y***a
8.7
/ 10
The hotel staff is friendly and provides clear information. The rooms are clean, the food is delicious, cheap and varied.
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Firdha R.
8.5
/ 10
The umpteenth time here, the room is clean, strategic place near the same mall.
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Ricky S.
8.8
/ 10
Clean, comfortable, bright, strategic position.
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susan
9.4
/ 10
The hotel is very close to the mall. clean rooms. there's his cafe downstairs. perfect for transit. close to the airport. will come back here again
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In the Area
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Jalan Jendral Sudirman No. 47, Blok G02, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Outdoor Swimming Pool
Romantic Restaurant
+2 more
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Available Room Types in J iCon Hip Hotel
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What's around J iCon Hip Hotel
Jalan Jendral Sudirman No. 47, Blok G02, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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Discover More About J iCon Hip Hotel
note: hotel was previously named J Icon Hip Hotel
Location
J iCon Hip Hotel is located in area / city Balikpapan City Center.
About J iCon Hip Hotel
For you, travelers who wish to travel comfortably on a budget, J iCon Hip Hotel is the perfect place to stay that provides decent facilities as well as great services.
Are you a shopaholic? Staying at J iCon Hip Hotel will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, J iCon Hip Hotel provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at J iCon Hip Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, J iCon Hip Hotel is suitable for you who value privacy during your stay.
J iCon Hip Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
J iCon Hip Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
J iCon Hip Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in J iCon Hip Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Lobby
Exterior
Hotel Services
- Bellhop
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Tours
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Public Facilities
- Parking
- Elevator
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
General
- AC
- Non-smoking room
- Terrace
Connectivity
- Internet point
- Free WiFi
Transportation
- Car rental
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in J iCon Hip Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
Deposit
Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at J iCon Hip Hotel | 30 |
Number of floors in J iCon Hip Hotel | 3 |
Another facilities in J iCon Hip Hotel | Bellhop, 24-hour security, Laundry service, Limited hours room service, Luggage storage |
Frequently asked question in J iCon Hip Hotel
What are available facilities at J iCon Hip Hotel?
There are top facilites at J iCon Hip Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at J iCon Hip Hotel?
The standard check-in time at J iCon Hip Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does J iCon Hip Hotel have?
J iCon Hip Hotel is a 2.0-star hotel.
How many floors does J iCon Hip Hotel have?
J iCon Hip Hotel has 3 floors.
How many rooms does J iCon Hip Hotel have?
J iCon Hip Hotel has 30 rooms in total.
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More Reviews from Other Guests in J iCon Hip Hotel
Overall Ratings & Reviews J iCon Hip Hotel
Traveloka (1,921)
Other sources (2)
8.1
Very Good
From 1,921 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.9
Meal
8.0
Location
8.6
Service and Facilites
8.0
People often mention about J iCon Hip Hotel
All
Bedroom (40)
Surroundings (37)
Ambiance (37)
Staff Friendliness (34)
Distance to City Center (33)
Accessibility (33)
Taste (25)
Check-in/out Time (24)
Variety (24)
Room Space (23)
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Most Recent
Format
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Preferences
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Traveler Reviews J iCon Hip Hotel
Number of reviews per page
20
40
Customer reviews
R***e
Business
6.3
/10
Reviewed 2 day(s) ago
When we stayed overnight, we left our watch behind, but the staff said it wasn't there, even though we clearly remembered it was near the bed and we left the room without wearing a watch because when we left the hotel, we took photos in front of the hotel.
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Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear R*e, Thank you for your honest review. We apologize for the inconvenience regarding the watch you left in your room. We understand your disappointment and we will follow up with the housekeeping and front desk team to ensure a more thorough lost and found procedure is followed in the future. We hope you will give us another chance for an even more satisfying stay. Best regards, Management
See original
V***r
Business
5.7
/10
Reviewed 2 day(s) ago
the window leak of rain water from outside. the blanket and pillow is a bit not smell good and often i cough. the price is only different less with other budget hotel, but overall i dissapointed.
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Mr. V***r,
Thank you for sharing your honest feedback. We sincerely apologize for the issues you experienced with the leaking window and the condition of the blanket and pillow, which caused discomfort during your stay.
Your comments have been forwarded to our maintenance and housekeeping teams to ensure immediate improvements. We regret that your experience did not meet your expectations and hope to have the opportunity to provide a better stay in the future.
Warm regards,
Management
WK
Winda K.
10.0
/10
Reviewed 4 day(s) ago
very good thank you, and near the mall, thank God I got a clean room
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Winda, Thank you very much for your positive rating and review. We are very glad that you were satisfied with the cleanliness of our room and the hotel's location near the shopping mall. We look forward to welcoming you back again in the future. Best regards, Management
See original
A***a
Business
8.8
/10
Reviewed 6 day(s) ago
Every time I go to Balikpapan, I always stay here because it's close to the mall. I usually get a room with a sea view, but this time I got a room with a view of Ewalk Mall. So far, no problem. The room is nice, the AC is cold. If I don't turn on the AC, the room is still cold. Every day, a cleaning staff knocks on the door to collect the room's trash. Towels, soap, shampoo, toothbrushes, and toothpaste are provided, and hotel slippers are also provided. The good service is maintained, but the service that is lacking is improved. Good job J Icon.
Read More
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear A*a, Thank you for your trust and rating us 8.8 with detailed review. We are very pleased that you are satisfied with the cleanliness of the room, facilities, air conditioning and the service of our staff. We will forward your comments on improving our service to the relevant team to make your next stay even more satisfying. We sincerely hope to welcome you back on your next stay. Best regards, Management
See original
E***i
9.4
/10
Reviewed 2 week(s) ago
Close to the mall...
If you want to go to the mall, just walk
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Accommodation's Reply
31 Oct 2025
Dear E*i, Thank you for your stay and your positive review of 9.4. We are pleased to hear that you enjoyed our hotel's location, which is close to the shopping mall and within easy walking distance. We look forward to welcoming you back for a comfortable stay in the future. Best regards, Management
See original
F***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the food in the restaurant is varied, lots of choices.
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Accommodation's Reply
31 Oct 2025
Dear F*i, Thank you very much for your excellent rating and positive review. We are very pleased to hear that you were satisfied with the friendliness of our hotel staff and the diverse menu at our restaurant. We look forward to welcoming you back again for another wonderful stay experience in the future. Best regards, Management
See original
F***i
10.0
/10
Reviewed 2 week(s) ago
The hotel staff and the restaurant staff at breakfast time were very friendly.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear F*i, Thank you very much for your excellent rating and positive review. We are very pleased to hear that you were satisfied with the service of our hotel staff and restaurant staff during breakfast. We hope to welcome you back again for the same wonderful experience in the future. Best regards, Management
See original
M
Maee
Staycation
9.1
/10
Reviewed 3 week(s) ago
Very suitable for those who want to stay close to the mall
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Maee, Thank you for your stay and your 9.1 rating and positive review. We are glad to know that our hotel is the right choice for you and your family who want to stay near the mall. We sincerely hope to welcome you back for a comfortable stay in the future. Best regards, Management
See original
MI
Muthia I.
8.5
/10
Reviewed 3 week(s) ago
It's the best after a long time of not being at J Icon, finally staying here again and in terms of cleanliness and room facilities, it's back to how it used to be, clean, complete, and the soap smells really good. The best service from the staff, even though most of them are guys, they are all friendly and quick. BEST
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Ms. Mutia I., Thank you for choosing to stay with us and giving us a positive review with an 8.5 rating. We are very pleased that you were satisfied with our cleanliness, room amenities, and our staff's friendly and attentive service. We look forward to welcoming you back again for an equally wonderful stay in the future. Best regards, Management
See original
Verified Traveler
Leisure
7.4
/10
Reviewed 4 week(s) ago
For the first check-in service, the receptionist was very friendly, the room was comfortable and clean, and the most pleasant thing was that parking was free.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for staying with us and sharing your feedback. We are delighted to hear that you were satisfied with our friendly staff during check-in, the comfort and cleanliness of our room, and the free parking. We hope this experience will make your next visit even more memorable and we look forward to welcoming you back to our hotel again. Best regards, Management
See original
Verified Traveler
Leisure
5.0
/10
Reviewed 4 week(s) ago
The hotel staff is very kind and ready to help during check in and out.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for sharing your review. We are delighted to hear that you were satisfied with the friendliness and attentiveness of our staff during check-in and check-out. Although your comments were positive, we found the rating to be 5.0. If possible, we hope that you can adjust the rating to better reflect your experience. Best regards, Management
See original
D***i
9.7
/10
Reviewed 5 week(s) ago
very comfortable especially close to BSB
See original
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Accommodation's Reply
31 Oct 2025
Dear D*i, Thank you for choosing to stay with us and giving us a 9.7 rating and positive review. We are very pleased to hear that you felt comfortable and impressed with our hotel's location near BSB. We sincerely hope to welcome you back again in the future. Best regards, Management
See original
I***h
Business
10.0
/10
Reviewed 5 week(s) ago
Comfortable and can go to the mall, various breakfast menus
See original
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Accommodation's Reply
31 Oct 2025
Thank you I*h for your great review and positive feedback. We had a comfortable stay and the shopping mall was very convenient. We hope to welcome you again and have an even better stay. Thank you, Management
See original
R***n
Leisure
9.1
/10
Reviewed 6 week(s) ago
Very interesting experience & complete facilities, close to shopping centers, accessible from various locations you want to go to.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear R*n, Thank you for choosing to stay with us and giving us a 9.1 rating and positive review. We are very pleased to hear that you were satisfied with your stay, our excellent facilities and our convenient location. We look forward to welcoming you back again in the future. Best regards, Management
See original
OY
Only Y. V. L.
Transit
9.6
/10
Reviewed 8 week(s) ago
Perfect for a sleepover, not for a family staycation. Breakfast at Grand Tjockro is excellent, 1000/100.
See original
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Accommodation's Reply
31 Oct 2025
Dear Hanya Y. V. L., Thank you for your stay and your 9.6 review score. We are delighted to hear that you enjoyed the breakfast at Grand Tjockro and found the hotel comfortable for a short stay. We will take your comments on the family-friendly facilities into consideration for future improvements. We look forward to welcoming you back again. Best regards.
See original
N***a
Business
9.7
/10
Reviewed 8 week(s) ago
How many times have I stayed here? It's so comfortable 🫶🏼
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear N*a, Thank you for being a loyal guest and giving us a 9.7 rating and positive review. We are so glad that you felt comfortable every time you stayed at our hotel. We look forward to welcoming you back and providing you with an equally wonderful stay experience. Best regards, Management
See original
Emiliana
10.0
/10
Reviewed 10 week(s) ago
Hotel in a mall, very good for families
See original
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Accommodation's Reply
31 Oct 2025
Dear Ms. Emiliana, Thank you very much for your positive rating and review. We are very pleased that you found our hotel suitable and comfortable for families and that you appreciated its location within the shopping mall. We look forward to welcoming you back in the future. Best regards, Management
See original
IJ
Indiah J. W.
Business
9.1
/10
Reviewed 11 week(s) ago
not far from the mall, you can go back and shop
See original
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Accommodation's Reply
31 Oct 2025
Dear Indiah J.W., Thank you for your stay and your 9.1 rating. We are glad that you found our hotel convenient and located near the mall, making it convenient for shopping. We look forward to welcoming you back for a comfortable stay in the future. Best regards, Management
See original
r***o
8.5
/10
Reviewed 12 week(s) ago
Friendly staff, strategic location in the mall area, good enough rooms, fast check-in
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear R*o, Thank you for your stay and the 8.5 rating. We are very pleased that you were satisfied with the friendliness of our staff, the hotel's location in a shopping center, the quality of our rooms, and the quick check-in process. We look forward to welcoming you back for a more enjoyable stay in the future. Best regards, Management
See original
V***a
Transit
5.9
/10
Reviewed 12 week(s) ago
It was actually okay. It's just that the room was a bit lacking in cleanliness. Trash from previous guests was still scattered around. And the room wasn't very cool.
See original
2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Wa*a, Thank you for staying with us and for your review. We apologize for the inconvenience you experienced regarding the cleanliness of the room and the uncomfortable room temperature. Your comments are very important to us in making improvements to ensure that the next guest is even more satisfied. We sincerely hope to welcome you back for an even more comfortable stay experience. Best regards, Management
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews J iCon Hip Hotel
Traveloka (1,921)
Other sources (2)
8.1
Very Good
From 1,921 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.9
Meal
8.0
Location
8.6
Service and Facilites
8.0
People often mention about J iCon Hip Hotel
All
Bedroom (40)
Surroundings (37)
Ambiance (37)
Staff Friendliness (34)
Distance to City Center (33)
Accessibility (33)
Taste (25)
Check-in/out Time (24)
Variety (24)
Room Space (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews J iCon Hip Hotel
Number of reviews per page
20
40
Customer reviews
R***e
Business
6.3
/10
Reviewed 2 day(s) ago
When we stayed overnight, we left our watch behind, but the staff said it wasn't there, even though we clearly remembered it was near the bed and we left the room without wearing a watch because when we left the hotel, we took photos in front of the hotel.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear R*e, Thank you for your honest review. We apologize for the inconvenience regarding the watch you left in your room. We understand your disappointment and we will follow up with the housekeeping and front desk team to ensure a more thorough lost and found procedure is followed in the future. We hope you will give us another chance for an even more satisfying stay. Best regards, Management
See original
V***r
Business
5.7
/10
Reviewed 2 day(s) ago
the window leak of rain water from outside. the blanket and pillow is a bit not smell good and often i cough. the price is only different less with other budget hotel, but overall i dissapointed.
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Mr. V***r,
Thank you for sharing your honest feedback. We sincerely apologize for the issues you experienced with the leaking window and the condition of the blanket and pillow, which caused discomfort during your stay.
Your comments have been forwarded to our maintenance and housekeeping teams to ensure immediate improvements. We regret that your experience did not meet your expectations and hope to have the opportunity to provide a better stay in the future.
Warm regards,
Management
WK
Winda K.
10.0
/10
Reviewed 4 day(s) ago
very good thank you, and near the mall, thank God I got a clean room
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Winda, Thank you very much for your positive rating and review. We are very glad that you were satisfied with the cleanliness of our room and the hotel's location near the shopping mall. We look forward to welcoming you back again in the future. Best regards, Management
See original
A***a
Business
8.8
/10
Reviewed 6 day(s) ago
Every time I go to Balikpapan, I always stay here because it's close to the mall. I usually get a room with a sea view, but this time I got a room with a view of Ewalk Mall. So far, no problem. The room is nice, the AC is cold. If I don't turn on the AC, the room is still cold. Every day, a cleaning staff knocks on the door to collect the room's trash. Towels, soap, shampoo, toothbrushes, and toothpaste are provided, and hotel slippers are also provided. The good service is maintained, but the service that is lacking is improved. Good job J Icon.
Read More
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear A*a, Thank you for your trust and rating us 8.8 with detailed review. We are very pleased that you are satisfied with the cleanliness of the room, facilities, air conditioning and the service of our staff. We will forward your comments on improving our service to the relevant team to make your next stay even more satisfying. We sincerely hope to welcome you back on your next stay. Best regards, Management
See original
E***i
9.4
/10
Reviewed 2 week(s) ago
Close to the mall...
If you want to go to the mall, just walk
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear E*i, Thank you for your stay and your positive review of 9.4. We are pleased to hear that you enjoyed our hotel's location, which is close to the shopping mall and within easy walking distance. We look forward to welcoming you back for a comfortable stay in the future. Best regards, Management
See original
F***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the food in the restaurant is varied, lots of choices.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear F*i, Thank you very much for your excellent rating and positive review. We are very pleased to hear that you were satisfied with the friendliness of our hotel staff and the diverse menu at our restaurant. We look forward to welcoming you back again for another wonderful stay experience in the future. Best regards, Management
See original
F***i
10.0
/10
Reviewed 2 week(s) ago
The hotel staff and the restaurant staff at breakfast time were very friendly.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear F*i, Thank you very much for your excellent rating and positive review. We are very pleased to hear that you were satisfied with the service of our hotel staff and restaurant staff during breakfast. We hope to welcome you back again for the same wonderful experience in the future. Best regards, Management
See original
M
Maee
Staycation
9.1
/10
Reviewed 3 week(s) ago
Very suitable for those who want to stay close to the mall
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Maee, Thank you for your stay and your 9.1 rating and positive review. We are glad to know that our hotel is the right choice for you and your family who want to stay near the mall. We sincerely hope to welcome you back for a comfortable stay in the future. Best regards, Management
See original
MI
Muthia I.
8.5
/10
Reviewed 3 week(s) ago
It's the best after a long time of not being at J Icon, finally staying here again and in terms of cleanliness and room facilities, it's back to how it used to be, clean, complete, and the soap smells really good. The best service from the staff, even though most of them are guys, they are all friendly and quick. BEST
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Ms. Mutia I., Thank you for choosing to stay with us and giving us a positive review with an 8.5 rating. We are very pleased that you were satisfied with our cleanliness, room amenities, and our staff's friendly and attentive service. We look forward to welcoming you back again for an equally wonderful stay in the future. Best regards, Management
See original
Verified Traveler
Leisure
7.4
/10
Reviewed 4 week(s) ago
For the first check-in service, the receptionist was very friendly, the room was comfortable and clean, and the most pleasant thing was that parking was free.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for staying with us and sharing your feedback. We are delighted to hear that you were satisfied with our friendly staff during check-in, the comfort and cleanliness of our room, and the free parking. We hope this experience will make your next visit even more memorable and we look forward to welcoming you back to our hotel again. Best regards, Management
See original
Verified Traveler
Leisure
5.0
/10
Reviewed 4 week(s) ago
The hotel staff is very kind and ready to help during check in and out.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for sharing your review. We are delighted to hear that you were satisfied with the friendliness and attentiveness of our staff during check-in and check-out. Although your comments were positive, we found the rating to be 5.0. If possible, we hope that you can adjust the rating to better reflect your experience. Best regards, Management
See original
D***i
9.7
/10
Reviewed 5 week(s) ago
very comfortable especially close to BSB
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear D*i, Thank you for choosing to stay with us and giving us a 9.7 rating and positive review. We are very pleased to hear that you felt comfortable and impressed with our hotel's location near BSB. We sincerely hope to welcome you back again in the future. Best regards, Management
See original
I***h
Business
10.0
/10
Reviewed 5 week(s) ago
Comfortable and can go to the mall, various breakfast menus
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Thank you I*h for your great review and positive feedback. We had a comfortable stay and the shopping mall was very convenient. We hope to welcome you again and have an even better stay. Thank you, Management
See original
R***n
Leisure
9.1
/10
Reviewed 6 week(s) ago
Very interesting experience & complete facilities, close to shopping centers, accessible from various locations you want to go to.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear R*n, Thank you for choosing to stay with us and giving us a 9.1 rating and positive review. We are very pleased to hear that you were satisfied with your stay, our excellent facilities and our convenient location. We look forward to welcoming you back again in the future. Best regards, Management
See original
OY
Only Y. V. L.
Transit
9.6
/10
Reviewed 8 week(s) ago
Perfect for a sleepover, not for a family staycation. Breakfast at Grand Tjockro is excellent, 1000/100.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Hanya Y. V. L., Thank you for your stay and your 9.6 review score. We are delighted to hear that you enjoyed the breakfast at Grand Tjockro and found the hotel comfortable for a short stay. We will take your comments on the family-friendly facilities into consideration for future improvements. We look forward to welcoming you back again. Best regards.
See original
N***a
Business
9.7
/10
Reviewed 8 week(s) ago
How many times have I stayed here? It's so comfortable 🫶🏼
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear N*a, Thank you for being a loyal guest and giving us a 9.7 rating and positive review. We are so glad that you felt comfortable every time you stayed at our hotel. We look forward to welcoming you back and providing you with an equally wonderful stay experience. Best regards, Management
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Emiliana
10.0
/10
Reviewed 10 week(s) ago
Hotel in a mall, very good for families
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Accommodation's Reply
31 Oct 2025
Dear Ms. Emiliana, Thank you very much for your positive rating and review. We are very pleased that you found our hotel suitable and comfortable for families and that you appreciated its location within the shopping mall. We look forward to welcoming you back in the future. Best regards, Management
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IJ
Indiah J. W.
Business
9.1
/10
Reviewed 11 week(s) ago
not far from the mall, you can go back and shop
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Accommodation's Reply
31 Oct 2025
Dear Indiah J.W., Thank you for your stay and your 9.1 rating. We are glad that you found our hotel convenient and located near the mall, making it convenient for shopping. We look forward to welcoming you back for a comfortable stay in the future. Best regards, Management
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r***o
8.5
/10
Reviewed 12 week(s) ago
Friendly staff, strategic location in the mall area, good enough rooms, fast check-in
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Accommodation's Reply
31 Oct 2025
Dear R*o, Thank you for your stay and the 8.5 rating. We are very pleased that you were satisfied with the friendliness of our staff, the hotel's location in a shopping center, the quality of our rooms, and the quick check-in process. We look forward to welcoming you back for a more enjoyable stay in the future. Best regards, Management
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V***a
Transit
5.9
/10
Reviewed 12 week(s) ago
It was actually okay. It's just that the room was a bit lacking in cleanliness. Trash from previous guests was still scattered around. And the room wasn't very cool.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Wa*a, Thank you for staying with us and for your review. We apologize for the inconvenience you experienced regarding the cleanliness of the room and the uncomfortable room temperature. Your comments are very important to us in making improvements to ensure that the next guest is even more satisfied. We sincerely hope to welcome you back for an even more comfortable stay experience. Best regards, Management
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