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Kontena Hotel

Hotels
Preferred Partner
No. 6 in Content-worthy Hotel in Malang
8.7
/10
Very Good
5,446 reviews

What Guests Say About Their Stay

Staff Friendliness (266)
Hotel Area (256)
Ambiance (244)
Distance To City Center (241)
C***a
9.7
/ 10
We just spent a lovely weekend at Kontena Hotel and had such a great experience ✨, especially as a family with a young child. The hotel has a unique container-style design that’s both stylish and Instagram-worthy, but what stood out the most for us was how kids-friendly it is. Our daughter absolutely loved joining the cooking class where she decorated her own donuts! 🍩 She got to choose the toppings herself and proudly brought home her sweet creations.
I***l
8.8
/ 10
The hotel is good, located in the center of Batu city, close to the town square and Jatimpark, easy access, clean rooms, quite child-friendly, lots of facilities for children that make them feel at home playing at the hotel.
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Anggun N.
10.0
/ 10
The hotel is clean and comfortable The staff are very friendly and helpful. The location is also strategic, close to various tourist attractions. The breakfast is delicious and varied. Already equipped with a children's pool and playground Suitable for family staycation Satisfied staying at the container hotel Thank you for the birthday surprise Always success :)
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G***a
10.0
/ 10
The comfortable hotel atmosphere makes the mind relax, cleanliness is very well maintained, a kids friendly hotel with very affordable prices
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anastasia i.
10.0
/ 10
Lebaran holiday stayed at Kontena for 4 days 3 nights. The hotel is clean, comfortable, all the employees are super friendly. Top markotop 👍
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In the Area
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Jl. KH. Agus Salim No 106, Batu, Malang, Jawa Timur, Indonesia, 65315

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Unique Design
note: hotel was previously named Kontena Hotel Batu Kontena Hotel is located in area / city Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Kontena Hotel

Jl. KH. Agus Salim No 106, Batu, Malang, Jawa Timur, Indonesia, 65315
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Lobby Kontena Hotel
Lobby 2 Kontena Hotel

Discover More About Kontena Hotel

note: hotel was previously named Kontena Hotel Batu

Location


Kontena Hotel is located in area / city Batu.

About Kontena Hotel

Kontena Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Kontena Hotel is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Kontena Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Kontena Hotel.

From business event to corporate gathering, Kontena Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Kontena Hotel, a wonderful accommodation for your family holiday.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Kontena Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kontena Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kontena Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Kontena Hotel is the right place to stay.

All facilities in Kontena Hotel

Bar, Cafe and Lounge Kontena Hotel
Bar, Cafe and Lounge
Swimming Pool Kontena Hotel
Swimming Pool
Entertainment Facility Kontena Hotel
Entertainment Facility
Functional Hall Kontena Hotel
Functional Hall
Common Space Kontena Hotel
Common Space

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Dining area
  • Hot breakfast
  • No alcohol
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Hotel Services

  • Concierge
  • Doorman
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessibility equipment
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

In-room Facilities

  • Cable TV
  • Hairdryer
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Airport transfer
  • Secure parking

Things to Do

  • Garden
  • Outdoor facilities

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Game room

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Kontena Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel terbuat dr Kontainer dan bernuansa Jepang dgn konsep japanese industrial. Please note that the property requires additional security deposit of IDR 100,000 per room upon check-in. The deposit will be fully refunded upon check-out. A damage deposit of IDR 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kontena Hotel
150
Number of floors in Kontena Hotel
2
Another facilities in Kontena Hotel
A la carte dinner, A la carte lunch, Bar, Breakfast, Breakfast and dinner

Frequently asked question in Kontena Hotel

What are available facilities at Kontena Hotel?
There are top facilites at Kontena Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kontena Hotel?
The standard check-in time at Kontena Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Kontena Hotel provide breakfast?
Yes, Kontena Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Kontena Hotel have?
Kontena Hotel is a 3.0-star hotel.
How many floors does Kontena Hotel have?
Kontena Hotel has 2 floors.
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More Reviews from Other Guests in Kontena Hotel

Overall Ratings & Reviews Kontena Hotel

Traveloka (5,446)
8.7
Very Good
From 5,446 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about Kontena Hotel
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Keramahan Staff (241)
Suasana (227)
Area Hotel (221)
Ramah Keluarga (219)
Akses (212)
Jarak ke Pusat Kota (211)
Kamar Tidur (207)
Kamar Mandi (186)
Lingkungan Sekitar (180)
Waktu Check-in/out (172)
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Traveler Reviews Kontena Hotel

Number of reviews per page
20
40
Customer reviews
Abd R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
the atmosphere is very comfortable and the staff are friendly
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Accommodation's Reply
03 Dec 2025
Dear Abd R., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All guest feedback is very important to us, whether it is a compliment or a suggestion, as it helps us to continually improve our hotel's standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel. We are proud to meet your expectations when you have had a great experience at our hotel. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
Everything is comfortable except the room is cramped
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, We warmly welcome you to Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest’s feedback is very important to us, whether it’s a compliment or a suggestion, as it helps us improve our hotel’s standards of service and comfort. We sincerely appreciate your trust in choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this motivates our entire team to continue to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the overall satisfaction and comfort of all our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very satisfied with the service, room cleanliness, and hotel environment. The breakfast menu is also varied. Room rates are also affordable.
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Sir/Madam, I, Contena Hotel, would like to extend my warmest regards to Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continually improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will take them to improve immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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M***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The service at this hotel is really good, the kids love it.
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Accommodation's Reply
20 Nov 2025
Dear Guests! Greetings from all of us at Container Hotel. Thank you very much for sharing your experience with us. Your feedback, whether it be a compliment or a suggestion, is extremely important to us as we continuously improve our service and comfort. Thank you for choosing Container Hotel. We are honored that your stay with us met your expectations and was a pleasant one. Guest satisfaction is always our top priority, and your positive feedback motivates all our staff to provide the highest quality service. We sincerely apologize for any dissatisfaction or failure to meet your expectations. We welcome all constructive comments and suggestions and will promptly evaluate and improve them. Our goal is to provide the utmost comfort and a satisfying experience for all our guests. We look forward to your next visit and hope to bring you an even more memorable and satisfying stay. Container Hotel Management Team
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Alfian H. J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere and nuances are aesthetic, the main thing is that the children enjoy it and are comfortable....
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Accommodation's Reply
20 Nov 2025
Dear Mr. Alfian H.J., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests, whether it is a compliment or a suggestion, is very important to us, as it helps us to continually improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel. We are proud and happy to meet your expectations. Guest satisfaction is our top priority, and positive reviews like these are a great motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will take them to improve immediately. Our goal is to ensure the comfort and satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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w***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My favorite hotel when I'm in Batu, I always come here when I stay in Batu
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2 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Sir/Madam, Contena Hotel would like to sincerely thank you for taking the time to write a review of your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to meet your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will take them to improve immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back again in the future.
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w***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel that is always a regular choice when going to Batu
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Accommodation's Reply
13 Nov 2025
Dear Sir/Madam, Contena Hotel would like to sincerely thank you for taking the time to write a review of your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to meet your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will take them to improve immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back again in the future.
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
You won't regret staying here, you don't need to go anywhere, just being at the hotel feels like a holiday.
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Accommodation's Reply
10 Nov 2025
Dear Madam N*a, Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like these are a vital motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will address them immediately. Our goal is to ensure the utmost satisfaction and comfort for all our guests. We look forward to welcoming you back again in the future.
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a***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
When I went there after it rained, there were a lot of termites in front of the room. Because they entered the room, they immediately cleaned the area in front of the room. They said they also cleaned the inside, but it turned out not to be the case.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Mr./Ms.a***i Warm greetings from Kontena Hotel, Thank you for taking the time to write a review about your experience during your stay with us. Every guest's feedback, whether in the form of praise or suggestions, is very valuable to us, as it helps us continuously improve the standards of service and comfort at this hotel. We greatly appreciate the trust you have placed in us by choosing Kontena Hotel as your place to stay. If you enjoyed your stay with us, we are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like this are a great motivation for the entire team to continue providing the best service. Best Regards Management of Kontena Hotel
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is very strategic, the view is also very nice.
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, We warmly welcome you to Contena Hotel and would like to thank you for taking the time to write a review of your stay with us. Our guest feedback is very important to us, whether it is a compliment or a suggestion, it helps us to continually improve our hotel's standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like these motivate our entire team to continue to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will address them immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back again in the future.
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Defit A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Our family recently stayed at the Container Hotel and our experience was absolutely delightful, especially for the kids.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Mr./Ms.Defit A. Warm greetings from Kontena Hotel, Thank you for taking the time to write a review about your experience during your stay with us. Every guest's feedback, whether in the form of praise or suggestions, is very valuable to us, as it helps us continuously improve the standards of service and comfort at this hotel. We greatly appreciate the trust you have placed in us by choosing Kontena Hotel as your place to stay. If you enjoyed your stay with us, we are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like this are a great motivation for the entire team to continue providing the best service. Best Regards Management of Kontena Hotel
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff were all friendly, and when I asked for the room to be cleaned, it was immediately cleaned. The place was aesthetically pleasing, with plenty of photo spots. All the recommended accommodations were also reasonably priced. I'll stay here again next time I visit Batu. Thank you, Kontena gave me an excellent experience.
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3 people find it helpful
Accommodation's Reply
09 Nov 2025
Dear G*t, Warm regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. We appreciate all guest feedback, whether it’s a compliment or a suggestion, as it helps us improve our hotel’s standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this motivates our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean, the food is delicious, but unfortunately the room is small... but I'm satisfied with the friendly service
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1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Valued Guest, We warmly welcome you to Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest’s opinion is very important to us, whether it is a compliment or a suggestion, it helps us to continue to improve our hotel’s standards of service and comfort. We sincerely thank you for the trust you have placed in us in choosing Contena Hotel as your accommodation. We are proud and pleased that we met your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will take them to improve immediately. Our goal is to create overall satisfaction and comfort for all of our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Hery S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is kid-friendly, with a playground and swimming pool to keep the little ones entertained. There's a minimarket selling snacks and toys. Recommended for a staycation with kids. Overall, it's okay.
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2 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Mr. Harry S., Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your experience during your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel as your accommodation. If you have had a great experience at our hotel, we are proud and pleased to meet your expectations. Guest satisfaction is always our priority, and positive feedback like this is a key motivation for our entire team to continue to provide the best service. However, if there is anything that you were not satisfied with or did not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will evaluate and improve the items presented immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future, with an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Vita P. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is nice, big, and aesthetic. For the room itself, I chose the container room because there were only three of us, my husband and my child. The container room type is quite small, but it doesn't reduce the comfort and cleanliness of the room. The bed sheets are clean and comfortable. There was a problem with the AC remote that didn't work, but the staff immediately exchanged it for a new one and the service was very friendly. The breakfast menu is extensive, very varied, but unfortunately, maybe in the future, the taste of some of the dishes can be improved. Overall, everything was impressive for me and my family, next time I vacation in Malang, I will staycation here again because it is very kid-friendly.
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1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Vita P.A., Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to create overall satisfaction and comfort for all of our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Kurnia C. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Breakfast hours could be adjusted, as many customers don't follow the hours.
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Accommodation's Reply
08 Nov 2025
Dear Ms. Kurnia C.S., Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will address them immediately. Our goal is to ensure the utmost satisfaction and comfort for all of our guests. We look forward to welcoming you back again in the future.
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d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Aesthetics in every corner. Highly recommended for those with toddlers, there is an indoor playground
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear D*y, From all of us at Container Hotel, we would like to extend our sincere greetings to you. Thank you for sharing your experience with our hotel. Your feedback, whether it is a compliment or a criticism, is extremely valuable to us as we continue to improve our services and comfort. Thank you very much for choosing Container Hotel. We are very proud and satisfied that you had a satisfying experience with us, because we know that we have met your expectations. Customer satisfaction is always our top priority, and this positive review motivates all our staff to strive to provide the best service to you. If you have any complaints or dissatisfaction with our service, we sincerely apologize. We welcome your constructive criticism and suggestions and will use them to improve and develop our services further. Our goal is to provide the utmost comfort and satisfaction to all our guests. We hope that you will return to our hotel in the future for an even more efficient and satisfying stay. Thank you, Container Hotel Management Team
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T_A_N_Y_A N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel is clean, the staff are friendly, the swimming pool is clean and doesn't smell of chlorine at all, it's the best.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear N_A_N_Y_a n., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel to stay with us. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to create overall satisfaction and comfort for all of our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Martina T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
My son is very happy, the place is comfortable and clean, but my suggestion is to expand the menu. The taste is delicious.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Ms. Martina T., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests, whether it’s a compliment or a suggestion, is extremely important to us, as it helps us continue to improve our hotel’s standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel to stay. We are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive feedback like this motivates our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 5 week(s) ago
2 nights stay in family room...first day hot water not working...got dinner compensation...but there was no notification from the beginning that hot water was not working
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear G*t: We sincerely appreciate your choice to stay at the Container Hotel. Thank you for taking the time to write a review and share your experience, whether it be a compliment or a suggestion. Every guest's feedback is important for our continued improvement of our service and comfort. Thank you very much for choosing the Container Hotel. We are proud and honored to have met your expectations. Customer satisfaction is always our top priority, and this positive review motivates all our staff to strive to provide the best service to you. If you were not satisfied with our service or it did not meet your expectations, we apologize. We welcome your valuable comments and suggestions and will take them into consideration as soon as possible. Our goal is to provide the utmost comfort and satisfaction to all our guests. We hope that you will return to our hotel in the future for an even more efficient and enjoyable stay. Dear Container Hotel Management,
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Overall Ratings & Reviews Kontena Hotel

Traveloka (5,446)
8.7
Very Good
From 5,446 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.7

Location

9.0

Service and Facilites

8.9

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Traveler Reviews Kontena Hotel

Number of reviews per page
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40
Customer reviews
Abd R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
the atmosphere is very comfortable and the staff are friendly
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Accommodation's Reply
03 Dec 2025
Dear Abd R., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All guest feedback is very important to us, whether it is a compliment or a suggestion, as it helps us to continually improve our hotel's standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel. We are proud to meet your expectations when you have had a great experience at our hotel. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
Everything is comfortable except the room is cramped
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, We warmly welcome you to Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest’s feedback is very important to us, whether it’s a compliment or a suggestion, as it helps us improve our hotel’s standards of service and comfort. We sincerely appreciate your trust in choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this motivates our entire team to continue to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the overall satisfaction and comfort of all our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very satisfied with the service, room cleanliness, and hotel environment. The breakfast menu is also varied. Room rates are also affordable.
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Sir/Madam, I, Contena Hotel, would like to extend my warmest regards to Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continually improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will take them to improve immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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M***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The service at this hotel is really good, the kids love it.
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Accommodation's Reply
20 Nov 2025
Dear Guests! Greetings from all of us at Container Hotel. Thank you very much for sharing your experience with us. Your feedback, whether it be a compliment or a suggestion, is extremely important to us as we continuously improve our service and comfort. Thank you for choosing Container Hotel. We are honored that your stay with us met your expectations and was a pleasant one. Guest satisfaction is always our top priority, and your positive feedback motivates all our staff to provide the highest quality service. We sincerely apologize for any dissatisfaction or failure to meet your expectations. We welcome all constructive comments and suggestions and will promptly evaluate and improve them. Our goal is to provide the utmost comfort and a satisfying experience for all our guests. We look forward to your next visit and hope to bring you an even more memorable and satisfying stay. Container Hotel Management Team
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Alfian H. J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere and nuances are aesthetic, the main thing is that the children enjoy it and are comfortable....
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Accommodation's Reply
20 Nov 2025
Dear Mr. Alfian H.J., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests, whether it is a compliment or a suggestion, is very important to us, as it helps us to continually improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel. We are proud and happy to meet your expectations. Guest satisfaction is our top priority, and positive reviews like these are a great motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will take them to improve immediately. Our goal is to ensure the comfort and satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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w***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My favorite hotel when I'm in Batu, I always come here when I stay in Batu
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2 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Sir/Madam, Contena Hotel would like to sincerely thank you for taking the time to write a review of your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to meet your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will take them to improve immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back again in the future.
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w***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel that is always a regular choice when going to Batu
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Accommodation's Reply
13 Nov 2025
Dear Sir/Madam, Contena Hotel would like to sincerely thank you for taking the time to write a review of your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to meet your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will take them to improve immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back again in the future.
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
You won't regret staying here, you don't need to go anywhere, just being at the hotel feels like a holiday.
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Accommodation's Reply
10 Nov 2025
Dear Madam N*a, Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like these are a vital motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will address them immediately. Our goal is to ensure the utmost satisfaction and comfort for all our guests. We look forward to welcoming you back again in the future.
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a***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
When I went there after it rained, there were a lot of termites in front of the room. Because they entered the room, they immediately cleaned the area in front of the room. They said they also cleaned the inside, but it turned out not to be the case.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Mr./Ms.a***i Warm greetings from Kontena Hotel, Thank you for taking the time to write a review about your experience during your stay with us. Every guest's feedback, whether in the form of praise or suggestions, is very valuable to us, as it helps us continuously improve the standards of service and comfort at this hotel. We greatly appreciate the trust you have placed in us by choosing Kontena Hotel as your place to stay. If you enjoyed your stay with us, we are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like this are a great motivation for the entire team to continue providing the best service. Best Regards Management of Kontena Hotel
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is very strategic, the view is also very nice.
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, We warmly welcome you to Contena Hotel and would like to thank you for taking the time to write a review of your stay with us. Our guest feedback is very important to us, whether it is a compliment or a suggestion, it helps us to continually improve our hotel's standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like these motivate our entire team to continue to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will address them immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back again in the future.
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Defit A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Our family recently stayed at the Container Hotel and our experience was absolutely delightful, especially for the kids.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Mr./Ms.Defit A. Warm greetings from Kontena Hotel, Thank you for taking the time to write a review about your experience during your stay with us. Every guest's feedback, whether in the form of praise or suggestions, is very valuable to us, as it helps us continuously improve the standards of service and comfort at this hotel. We greatly appreciate the trust you have placed in us by choosing Kontena Hotel as your place to stay. If you enjoyed your stay with us, we are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive reviews like this are a great motivation for the entire team to continue providing the best service. Best Regards Management of Kontena Hotel
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff were all friendly, and when I asked for the room to be cleaned, it was immediately cleaned. The place was aesthetically pleasing, with plenty of photo spots. All the recommended accommodations were also reasonably priced. I'll stay here again next time I visit Batu. Thank you, Kontena gave me an excellent experience.
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3 people find it helpful
Accommodation's Reply
09 Nov 2025
Dear G*t, Warm regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. We appreciate all guest feedback, whether it’s a compliment or a suggestion, as it helps us improve our hotel’s standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this motivates our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the satisfaction and comfort of all our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean, the food is delicious, but unfortunately the room is small... but I'm satisfied with the friendly service
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1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Valued Guest, We warmly welcome you to Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest’s opinion is very important to us, whether it is a compliment or a suggestion, it helps us to continue to improve our hotel’s standards of service and comfort. We sincerely thank you for the trust you have placed in us in choosing Contena Hotel as your accommodation. We are proud and pleased that we met your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will take them to improve immediately. Our goal is to create overall satisfaction and comfort for all of our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Hery S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is kid-friendly, with a playground and swimming pool to keep the little ones entertained. There's a minimarket selling snacks and toys. Recommended for a staycation with kids. Overall, it's okay.
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2 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Mr. Harry S., Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your experience during your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel as your accommodation. If you have had a great experience at our hotel, we are proud and pleased to meet your expectations. Guest satisfaction is always our priority, and positive feedback like this is a key motivation for our entire team to continue to provide the best service. However, if there is anything that you were not satisfied with or did not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will evaluate and improve the items presented immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future, with an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Vita P. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is nice, big, and aesthetic. For the room itself, I chose the container room because there were only three of us, my husband and my child. The container room type is quite small, but it doesn't reduce the comfort and cleanliness of the room. The bed sheets are clean and comfortable. There was a problem with the AC remote that didn't work, but the staff immediately exchanged it for a new one and the service was very friendly. The breakfast menu is extensive, very varied, but unfortunately, maybe in the future, the taste of some of the dishes can be improved. Overall, everything was impressive for me and my family, next time I vacation in Malang, I will staycation here again because it is very kid-friendly.
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1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Vita P.A., Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to create overall satisfaction and comfort for all of our guests. We look forward to welcoming you back in the future for an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Kurnia C. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Breakfast hours could be adjusted, as many customers don't follow the hours.
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Accommodation's Reply
08 Nov 2025
Dear Ms. Kurnia C.S., Warmest regards, Contena Hotel. Thank you for taking the time to write a review about your stay with us. Every guest's opinion is very important to us, whether it's a compliment or a suggestion, it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel as your accommodation. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive reviews like these are a vital motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your valuable comments and suggestions and will address them immediately. Our goal is to ensure the utmost satisfaction and comfort for all of our guests. We look forward to welcoming you back again in the future.
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d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Aesthetics in every corner. Highly recommended for those with toddlers, there is an indoor playground
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear D*y, From all of us at Container Hotel, we would like to extend our sincere greetings to you. Thank you for sharing your experience with our hotel. Your feedback, whether it is a compliment or a criticism, is extremely valuable to us as we continue to improve our services and comfort. Thank you very much for choosing Container Hotel. We are very proud and satisfied that you had a satisfying experience with us, because we know that we have met your expectations. Customer satisfaction is always our top priority, and this positive review motivates all our staff to strive to provide the best service to you. If you have any complaints or dissatisfaction with our service, we sincerely apologize. We welcome your constructive criticism and suggestions and will use them to improve and develop our services further. Our goal is to provide the utmost comfort and satisfaction to all our guests. We hope that you will return to our hotel in the future for an even more efficient and satisfying stay. Thank you, Container Hotel Management Team
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T_A_N_Y_A N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel is clean, the staff are friendly, the swimming pool is clean and doesn't smell of chlorine at all, it's the best.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear N_A_N_Y_a n., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests is very important to us, whether it is a compliment or a suggestion, as it helps us to continue to improve our hotel's standards of service and comfort. We sincerely thank you for the trust you have placed in us by choosing Contena Hotel to stay with us. We are proud and pleased to have met your expectations. Guest satisfaction is our top priority, and positive feedback like this is a key motivation for our team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to create overall satisfaction and comfort for all of our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Martina T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
My son is very happy, the place is comfortable and clean, but my suggestion is to expand the menu. The taste is delicious.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Ms. Martina T., Warmest regards, Contena Hotel. Thank you for taking the time to write a review of your stay with us. All feedback from our guests, whether it’s a compliment or a suggestion, is extremely important to us, as it helps us continue to improve our hotel’s standards of service and comfort. We sincerely appreciate the trust you have placed in us by choosing Contena Hotel to stay. We are proud and pleased to have met your expectations. Guest satisfaction is always our top priority, and positive feedback like this motivates our entire team to continue to strive to provide the best service. However, if there is anything that you are not satisfied with or that does not meet your expectations, we sincerely apologize. We welcome your constructive criticism and suggestions and will address them immediately. Our goal is to ensure the comfort and overall satisfaction of all our guests. We look forward to welcoming you back in the future to provide an even more efficient and complete guest experience. Sincerely, Contena Hotel Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 5 week(s) ago
2 nights stay in family room...first day hot water not working...got dinner compensation...but there was no notification from the beginning that hot water was not working
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear G*t: We sincerely appreciate your choice to stay at the Container Hotel. Thank you for taking the time to write a review and share your experience, whether it be a compliment or a suggestion. Every guest's feedback is important for our continued improvement of our service and comfort. Thank you very much for choosing the Container Hotel. We are proud and honored to have met your expectations. Customer satisfaction is always our top priority, and this positive review motivates all our staff to strive to provide the best service to you. If you were not satisfied with our service or it did not meet your expectations, we apologize. We welcome your valuable comments and suggestions and will take them into consideration as soon as possible. Our goal is to provide the utmost comfort and satisfaction to all our guests. We hope that you will return to our hotel in the future for an even more efficient and enjoyable stay. Dear Container Hotel Management,
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